360 Cycles Avaliações 

187
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I’m new to road biking and went in to get a bike serviced and to purchase a few necessities for safety and comfort. The experience in every interaction was friendly and helpful, and they were all pat... Ver mais

Avaliado com 4 de um total de 5 estrelas

Abbiamo noleggiato una electric bike e una gravel per 4 giorni facendo tutto il Royal Canal. A parte due forature, tutto perfetto. Su nostra richiesta pressante abbiamo avuto camera d'aria e set di c... Ver mais

Avaliado com 5 de um total de 5 estrelas

There were very good lines of communication and I felt looked after. The staff are clearly very knowledgeable and responded pretty much immediately to every question and request I had. They helped me... Ver mais

Avaliado com 5 de um total de 5 estrelas

Excellent service from the team. Max and Nilsen helped me online, over the phone and in person. I described what I needed and they took the time to match several bikes to my needs. The lads... Ver mais

Detalhes da empresa

  1. Loja de Bicicleta
  2. Conserto de Bicicletas
  3. Locadora de Bicicletas
  4. Loja de acessórios para bicicletas

Escrito pela empresa

Located on Clontarf's scenic coastline bike route, 360 Cycles is a customer service-driven Dublin bicycle shop. With extended opening hours and a team of precision mechanics, we pride ourselves on offering high-quality bikes and accessories. Shop online for a wide range of bikes, including road, mountain, electric models and essential accessories.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

187 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 12% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(187)

120 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Highly recommend

Highly recommend all the lads at 360 cycles. Recently bought two kids bikes and the service and communication was excellent. Everyone was very friendly and more than happy to help.

22 de dezembro de 2023
Avaliação não solicitada
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Resposta da 360 Cycles

Conor, thank you for sharing your experience! We're thrilled to have helped with the kids' bikes.

Avaliado com 5 de um total de 5 estrelas

Thank you 360 cycles!

Thank you 360 cycles!
I do all of my shopping online and I have never experienced anything close to this level of customer service, it was amazing! Everyone I dealt with via email and over the phone was so pleasant, helpful and informative. They kept me in the loop at every stage of the order because the bike I wanted was out of stock, it arrived well in time for Christmas without a glitch! Just brilliant, highly recommend, 5 star all the way!

12 de dezembro de 2023
Avaliação não solicitada
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Resposta da 360 Cycles

Thank you, Gemma! Your glowing review truly made our day. Thanks for choosing 360 Cycles!

Avaliado com 5 de um total de 5 estrelas

Great customer service (and products)

Ordered a tyre and brake pads. Arrived two days after I ordered in recycled packaging which was fantastic. Brake pads somehow weren't delivered but I was able to speak with the business and they created a new order to be shipped asap. Great customer service, especially with them busy near Christmas!

P.S. parts quality excellent, bike is good as new now!

17 de dezembro de 2023
Avaliação não solicitada
logotipo da 360 Cycles

Resposta da 360 Cycles

Thank you, Gabriel, for your review! We are sorry for the minor issue with the brake pads delivery. We are happy everything was sorted. Thanks once again for the review.

Avaliado com 5 de um total de 5 estrelas

Great, speedy service

I bought from 360 cycles two separate times in the last month or so. First time I got a bike carrier for panniers, the second a pump. In both occasions, the service was super quick (I think I got the packages within 2 working days), the items were properly packaged and protected, and the price was reasonable for what I was getting (with free shipping on top because I was over the threshold for it). They even added a personalized "thank you" card in the parcels, which was a nice touch. So I will be buying from them again!

1 de novembro de 2023
Avaliação não solicitada
logotipo da 360 Cycles

Resposta da 360 Cycles

Thank you for your kind words! We appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Top service

Top service as usual. the guys are always helpful and ready to go the extra mile for all queries.

9 de outubro de 2023
Avaliação não solicitada
logotipo da 360 Cycles

Resposta da 360 Cycles

Thank you for your kind words! We appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Absolutely fantastic customer service…

Absolutely fantastic customer service from 360 cycles. Had an order in which went astray due to outside shipping issues, Cian, Mike and Marius handled replacement order for me. Correspondence and calls were very proactive with assurances and tracking all the way. Replacement item upgraded to ensure I could get cycling again as quickly as possible, and total ownership of my issue throughout.
Can't praise the team highly enough.
Fantastic company to deal with .
Continued success guys.

Gearoid Lacey - Dublin

27 de setembro de 2023
Avaliação não solicitada
logotipo da 360 Cycles

Resposta da 360 Cycles

Thank you, Gearoid, for your review. We're happy that in the end, you got your order. We appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Excellent customer service

Excellent customer service, no problem returning an item that didn’t suit, very helpful staff, will definitely recommend 100%

4 de setembro de 2023
Avaliação não solicitada
logotipo da 360 Cycles

Resposta da 360 Cycles

Thank you, John, for your review. We're thrilled you had a great experience with our customer service. We appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Very quick shipping

Very quick shipping , good communication, very happy

18 de agosto de 2023
Avaliação não solicitada
logotipo da 360 Cycles

Resposta da 360 Cycles

Thank you, John, for your kind words! We appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Got 2 old bikes back to their best

I have brought in 2 older mountain bikes to 360 this summer that were in poor condition that I wanted to get roadworthy again. Firstly Dean and then Tomas provided me with their expert advice on what could he done with both bikes. It took a few visits, but both bikes now back as good as new. The 2 lads could not have been more helpful and only interested in getting the bikes into shape to best assist the rider without unnecessary costs. 👍

8 de agosto de 2023
Avaliação não solicitada
logotipo da 360 Cycles

Resposta da 360 Cycles

Thank you, Paul, for your kind words!

We appreciate your feedback and are delighted that Dean and Tomas could provide you with their expert advice to restore your older mountain bikes.

Your satisfaction is our top priority! Thank you for your continued loyalty!

Avaliado com 5 de um total de 5 estrelas

I Recently got my Bike repaired new…

I Recently got my Bike repaired new Cassette and Chain and it feels like a brand new bike.
Best Bike shop in Dublin.

The staff really know what they are doing.

28 de junho de 2023
Avaliação não solicitada
logotipo da 360 Cycles

Resposta da 360 Cycles

Thank you, Trevor, for your kind words! We appreciate your feedback.

Your satisfaction is our top priority! Thank you for your continued loyalty!

Avaliado com 5 de um total de 5 estrelas

The staff that work at 360 Cycles are…

The staff that work at 360 Cycles are thoroughly professional in the execution of their duties. Independent informed advice based on your needs rather than their turnover. I have absolutely no hesitation in recommending this company.
Brendan Mays.

4 de julho de 2023
Avaliação não solicitada
logotipo da 360 Cycles

Resposta da 360 Cycles

Thank you, Brendan, for your kind words! We appreciate your feedback and your trust in our team of professionals.

Your satisfaction is our top priority! Thank you for your continued loyalty!

Avaliado com 5 de um total de 5 estrelas

Simply excellent all round

I cannot say a bad word about the 360 cycles team. Amazing service, so friendly and knowledgeable. Only last week I had a puncture on my road bike and I was able to drop down to them on a Sunday to have it sorted in just a few minutes. It can be the little things like this that can build such a loyal customer base. Their bike advice is perfect and after sales bike servicing has brought my bike back to be as good as new. Keep up the great work guys

25 de junho de 2023
Avaliação não solicitada
logotipo da 360 Cycles

Resposta da 360 Cycles

Thank you, Stephan, for your kind words!

We appreciate your feedback and are happy that we were able to assist you with your puncture and get you back on the road.

Your satisfaction is our top priority! Thank you for your continued loyalty!

Avaliado com 5 de um total de 5 estrelas

Very responsive on their live chat and…

Very responsive on their live chat and helped me pick out the right item for my specific bike. Fast delivery. Overall very happy with the service!

30 de junho de 2023
Avaliação não solicitada
logotipo da 360 Cycles

Resposta da 360 Cycles

Thank you, Paul, for your kind words! We're thrilled to have assisted you in finding the right item and ensuring fast delivery. Your satisfaction is our top priority! We appreciate your feedback and look forward to helping you with future cycling inquiries.

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