It is always a pleasure ordering lens from 393lens.com The shipping is always prompt and the parcel is received within two weeks. The shipment price is included when you buy a slight minimum numbe... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
We always use 393lens for all our contact lens needs and trust them with our orders which we have been ordering from them for the last 5 years. The team is superb and they always respond via WhatsApp... Ver mais
A empresa respondeu
I loved the price and and shipping status update was great but when I received my order, I see why I loved the price, box was only half full, meaning usually comes in 6 lenses per box, only had 3. I s... Ver mais
A empresa respondeu
Very happy with my order. Shipping was fast, and the package was in the US within four days of ordering! Unfortunately, USPS dropped the ball on this end and took nearly a month to deliver. Customer s... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
393lens.com is the friendly business next door kind of Online shop, selling branded contact lens, shipping to Hong Kong, Australia, New Zealand, South Korea, Singapore, Philippines, Taiwan, USA, UK, Canada, Malaysia, Israel and other countries around the globe. If you need anything, we are here with a smile and a solution for you.
Informações de contato
4,6
Excelente
438 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Really good buy
Really good buy and expiry date was till 2028. Fast delivery and updates provided too. Will buy again.
12 de novembro de 2023
Resposta da 393lens.com - Contact lens Online
Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.
We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.
Thank you again for your support and for choosing 393lens.com
We look forward to serving you again soon.
Kind Regards
393lens.com
Kept me inform about the order and fast…
Kept me inform about the order and fast shipping
30 de outubro de 2023
Resposta da 393lens.com - Contact lens Online
Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.
We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.
Thank you again for your support and for choosing 393lens.com
We look forward to serving you again soon.
Kind Regards
393lens.com
Fast shipping with good prices
21 de agosto de 2023
Resposta da 393lens.com - Contact lens Online
Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.
We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.
Thank you again for your support and for choosing 393lens.com
We look forward to serving you again soon.
Kind Regards
393lens.com
I bought a big shipment of contact lens…
I bought a big shipment of contact lens but I couldn’t get any voucher for my next purchase.
5 de maio de 2023
Resposta da 393lens.com - Contact lens Online
Dear David,
I wanted to clarify that we do not currently sell vouchers. Vouchers are only issued on demand.
Regarding your order, our shipping team split it into multiple parts to save you a considerable amount in customs duties since it was over your country's duty-free limit.
Please keep in mind that we cannot read our customers' minds. If you require something for free, please do not hesitate to ask. Otherwise, our warehouse will dispatch exactly what you have ordered.
Lastly, I would like to mention that not receiving freebies is not a valid reason to give a trash rating to a small family-run business.
Thank you for choosing 393lens.com.
Sincerely,
The 393lens Team
service is fast
8 de julho de 2023
Resposta da 393lens.com - Contact lens Online
Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.
We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.
Thank you again for your support and for choosing 393lens.com
We look forward to serving you again soon.
Kind Regards
393lens.com
Always speedy delivery
Always speedy delivery - totally trust worthy. I’m a 393lens fan!
19 de junho de 2023
Resposta da 393lens.com - Contact lens Online
Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.
We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.
Thank you again for your support and for choosing 393lens.com
We look forward to serving you again soon.
Kind Regards
393lens.com
Fast and good quality
29 de maio de 2023
Resposta da 393lens.com - Contact lens Online
Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.
We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.
Thank you again for your support and for choosing 393lens.com
We look forward to serving you again soon.
Kind Regards
393lens.com
I misunderstood a situation and ordered…
I misunderstood a situation and ordered twice. 393 promply righted my wrong and refunded my $.
26 de maio de 2023
Resposta da 393lens.com - Contact lens Online
Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.
We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.
Thank you again for your support and for choosing 393lens.com
We look forward to serving you again soon.
Kind Regards
393lens.com
Resposta da 393lens.com - Contact lens Online
Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.
We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.
Thank you again for your support and for choosing 393lens.com
We look forward to serving you again soon.
Kind Regards
393lens.com
The 393lens is THE BEST!
The 393lens customer service team is the BEST!!! They are easy to reach, respond and follow-up quickly to questions and requests. I’ve been buying from 393lens for 3-4 years now and its always a good experience.
30 de maio de 2023
Resposta da 393lens.com - Contact lens Online
Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.
We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.
Thank you again for your support and for choosing 393lens.com
We look forward to serving you again soon.
Kind Regards
393lens.com
Good service.
1 de maio de 2023
Resposta da 393lens.com - Contact lens Online
Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.
We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.
Thank you again for your support and for choosing 393lens.com
We look forward to serving you again soon.
Kind Regards
393lens.com
Repeated purchase again
Very happy and always get my lenses so fast! Repeated purchase!
23 de abril de 2023
Resposta da 393lens.com - Contact lens Online
Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.
We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.
Thank you again for your support and for choosing 393lens.com
We look forward to serving you again soon.
Kind Regards
393lens.com
Resposta da 393lens.com - Contact lens Online
Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.
We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.
Thank you again for your support and for choosing 393lens.com
We look forward to serving you again soon.
Kind Regards
393lens.com
Arrived within 48 hours!
I had the lenses within 48 hours of placing the order, and they were kind and helpful.
16 de abril de 2023
Resposta da 393lens.com - Contact lens Online
Your kind words mean a lot to us and we truly appreciate your taking the time to share your experience.
We are thrilled that you were pleased with your experience and we hope to continue to exceed your expectations in the future.
Thank you again for your support and for choosing 393lens.com
We look forward to serving you again soon.
Kind Regards
393lens.com
Everything was as expected
Everything was as expected. The right contacts, delivered on time, and at a great price.
5 de março de 2023
Resposta da 393lens.com - Contact lens Online
Many thanks for your kind words :-)
ALWAYS a fabulous experience with this…
ALWAYS a fabulous experience with this company, no matter where in the world I order from!
17 de fevereiro de 2023
Resposta da 393lens.com - Contact lens Online
Many thanks for your kind words :-)
Very helpful and communicative
Very helpful and communicative. You do whatever you can to help.
15 de fevereiro de 2023
Resposta da 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
Would buy again, hopefully more sales!!
The whole process was very smooth and the Whatsapp platform to contact the business was also convenient and fast replies were given! Excited to try on the lenses!
24 de janeiro de 2023
Resposta da 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
Fast overseas delivery
Fast overseas delivery. Boxes are not dented. Ordered for 3rd year already fr Singapore. Good pricing!
23 de janeiro de 2023
Resposta da 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
Great support
Thank you for your great support.
I accidently put my old email address, which prevented me from having access to the account. They immediately solved the issue in their system. Now totally fine!
Strongly recommend the app.
30 de janeiro de 2023
Avaliação não solicitada
Resposta da 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
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