It is always a pleasure ordering lens from 393lens.com The shipping is always prompt and the parcel is received within two weeks. The shipment price is included when you buy a slight minimum numbe... Ver mais
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Veja o que dizem as avaliações
We always use 393lens for all our contact lens needs and trust them with our orders which we have been ordering from them for the last 5 years. The team is superb and they always respond via WhatsApp... Ver mais
A empresa respondeu
I loved the price and and shipping status update was great but when I received my order, I see why I loved the price, box was only half full, meaning usually comes in 6 lenses per box, only had 3. I s... Ver mais
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Very happy with my order. Shipping was fast, and the package was in the US within four days of ordering! Unfortunately, USPS dropped the ball on this end and took nearly a month to deliver. Customer s... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
393lens.com is the friendly business next door kind of Online shop, selling branded contact lens, shipping to Hong Kong, Australia, New Zealand, South Korea, Singapore, Philippines, Taiwan, USA, UK, Canada, Malaysia, Israel and other countries around the globe. If you need anything, we are here with a smile and a solution for you.
Informações de contato
4,6
Excelente
438 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Resposta da 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
Great product. Delivery abroad gets stock at custom
Product is perfect. Delivery time is not great, becuase it always gets stuck at the customs when deliver to thailand. other then that, great service.
12 de outubro de 2022
Resposta da 393lens.com - Contact lens Online
Thank you for your kind feedback
we welcome all suggestions to improve customer experience.
Unfortunately, Customs processing time and related delays aren't something we have any influence over, so we can only recommend our customers order ahead and count in customs delays as part of the delivery time.
Kind Regards
The shipping is very fast.
22 de agosto de 2022
Resposta da 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
Resposta da 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
Fast delivery with prompt response…
Fast delivery with prompt response during sales and item clarification through whatsapp
15 de agosto de 2022
Resposta da 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
Quantity Issues... only 3 lenses per box
I loved the price and and shipping status update was great but when I received my order, I see why I loved the price, box was only half full, meaning usually comes in 6 lenses per box, only had 3. I should've read the description more closely but I've been wearing same lens for 7 years and getting only half on the quantity seemed wrong.
25 de julho de 2022
Resposta da 393lens.com - Contact lens Online
Dear Julia
Manufacturers decide the package quantity not us, in this case CooperVision decides the quantity.
We understand that cutomer might not know this, so every product we sell has these details on the product page itself,
We invite customers to read the same, or contact our customer service and clarify.
And in case the customer is not happy, the items can be returned, no questions asked.
Please contact our customer service for arranging any returns.
Further to the issue raised by you
this is the link of the item you ordered
https://www.393lens.com/biofinity-toric
Kindly click on the link and under specifications tab look for "Lens per Box"
Now honestly, do tell us if the seller should be given a bad rating because the customer didnt read the description on the product page?
Smooth order process and fast delivery.
18 de julho de 2022
Resposta da 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
It is always a pleasure ordering lens…
It is always a pleasure ordering lens from 393lens.com
The shipping is always prompt and the parcel is received within two weeks. The shipment price is included when you buy a slight minimum number of lens or amount of money. The best aspect is you’ll get the lowest prices in all of the Internet and the most top brands and exclusive items as well. I highly recommend buying from them with full confidence and contentment. This review is from a long time satisfied customer of more than 7 years.
18 de julho de 2022
Resposta da 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
This is my 3rd purchase.
This is my 3rd purchase. I am happy with my order. Glad the item was received in good condition to my mailbox. Thank you 393 lens! 😊
12 de julho de 2022
Resposta da 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
Excellent service
Excellent service. My usual supplier stopped stocking my lenses. I found 393lens.com on the internet and order lenses to be sent to Australia. Great price and quick delivery. I'll be ordering again.
9 de julho de 2022
Resposta da 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
A good purchase experience
Good packaging. Item arrived quick. Long expiry date for the lens
4 de julho de 2022
Resposta da 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
reliable, quick delivery
reliable website, good prices, quick international delivery. contact lenses seem authentic. i've made repeat purchases.
16 de maio de 2022
Resposta da 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
Everything was processed excellence
12 de maio de 2022
Resposta da 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
Dependable with good price
3rd time using the site and again good pricing and efficient delivery. Happy to recommend.
27 de abril de 2022
Resposta da 393lens.com - Contact lens Online
Many thanks for your kind words. We really appreciate them and hope to serve you again.
legit website and competitive pricing…
legit website and competitive pricing for my prescribed contact lens. Will definitely come back again.
6 de abril de 2022
It saved my life! fast delivery!
I was staying in Sri Lanka. My eye sight needed toric lenses and here it was hard to get the daily toric lenses. I was so desperate because I just finished lenses. Then I found 393 lenses. The price was reasonable and as soon as I ordered i connected with the staff on WhatsApp. I asked for the fast delivery and they did a great job! Once it's despatched i could track where it was and that made me relived knowing that it's coming toward me. It took about a week to receive them and the delivery guy also contacted me before delivering to make sure the exact location.
I would like to say thank you so much 393lenses! I would highly recommend to anyone in the world who need to order contact lense online to use this website.
1 de março de 2022
Very very helpful and friendly staff
Very very helpful and friendly staff, and always reply to any requests in a very timely manner.
10 de fevereiro de 2022
Arrived on time
6 de fevereiro de 2022
Fast delivery and will order again !
6 de fevereiro de 2022
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