AATU Dog & Cat Food Avaliações 1.828

O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I am a monthly subscriber for a dog food order because the quality and ingredients are excellent for my dogs needs. She loves this pet food and always an empty dish before waiting patiently for her p... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

First and foremost, Aatu food really suits my dog, Meg, a 5 year old Labrador! My delivery is always bang on time with no hassle as well as the option to change delivery dates if required, I wouldn’... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Always dependable to remind me that the next order is due, and prompt delivery. Our boys love AAtu, which is great, as to our minds it's one of the best dried foods for Dogs on the market. It's not c... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Jock absolutely loves his food. In fact I put a bit of his old food in a bowl for him for breakfast this morning and he sniffed it put his tail in the air and walked off. I washed the bowl and put... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Pet Shop
  2. Fabricante de Ração para Animais
  3. Loja de Ração
  4. Fabricante de Alimentos
  5. Loja de suprimentos para animais de estimação

Escrito pela empresa

This is AATU, the original 80:20 luxury diet for dogs and cats. Designed in Britain by expert nutritionists, who love their pets and manufactured to the highest standards, we will never compromise on quality. All of our recipes are grain free and made from single source protein, so you know you're feeding the best. Subscribe and Save on our website today to take the effort out of ordering and to get the best deal!


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,7

Todas as avaliações

(1.828)

417 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

This wet dog food must be one of the…

This wet dog food must be one of the best as everything about it looks quality, plus my 2 fussy eaters love it,

9 de maio de 2026
logotipo da AATU Dog & Cat Food

Resposta da AATU Dog & Cat Food

Thank you for your wonderful 5-star review! We're thrilled to hear that your two furry friends are enjoying our wet dog food. It's always a pleasure to know that we're meeting the high standards that our customers expect from us.

Thank you for choosing AATU!

Best wishes,
Chris
The AATU Team

Avaliado com 1 de um total de 5 estrelas

High expectations but not liked

No issues with the ordering, delivery, or website ... all of which is impressive - but our dog was not interested, and this was after putting it down over several days. However, our dog does have health issues, making him a "fussy eater" anyway, but with the food being described as it is and the higher cost, I was hoping to be surprised. Also, because of the subscription discount, I'm having to take a second delivery, so we may try tempting him again -otherwise it will probably be donated. Sticking with home cooking for now.

1 de maio de 2026
logotipo da AATU Dog & Cat Food

Resposta da AATU Dog & Cat Food

Thank you for taking the time to share your experience with us. We're glad to hear that you found our ordering process, delivery, and website to be impressive. However, we're sorry to hear that your dog didn't take to our food. We understand that every pet is unique and has their own preferences, especially when health issues are involved.

Regarding the subscription, we appreciate your feedback and understand your concerns. If you need any assistance with managing your subscription, please don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/. They will be more than happy to help.

We hope that your dog might find our food more appealing with the second delivery. Thank you for giving AATU a try and for considering donating the food if it's not suitable for your pet. We appreciate your understanding and patience.

Best wishes,
Chris
The AATU Team

Avaliado com 5 de um total de 5 estrelas

Quick Free delivery.

Quick Free delivery.
Dog loves it.
Will definitely be buying more.

8 de maio de 2026
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Resposta da AATU Dog & Cat Food

Thank you for your wonderful review! We're thrilled to hear that our quick, free delivery service has met your expectations and that your dog is enjoying our food. 

We look forward to providing more of our super premium pet food for your furry friend in the future. Thanks again for choosing AATU!

Best wishes,
Chris
The AATU Team

Avaliado com 1 de um total de 5 estrelas

Firstly your courier service left our…

Firstly your courier service left our 10kg dog food subscription downstairs in the communal area, we live on the second floor & we both have disabilities & in our 60's, this is the 3rd time & if it's not sorted we will cancel our subscription & change our dog food, you say it's out of your hands then change courier, simple!!!

6 de maio de 2026
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Resposta da AATU Dog & Cat Food

I'm truly sorry to hear about the difficulties you've been experiencing with our courier service. It's important to us that our customers receive their orders in a convenient and hassle-free manner, and it's clear that this hasn't been the case for you.

We take your feedback seriously and we're committed to improving our service. I'd like to assure you that we will look into this matter and take the necessary steps to prevent this from happening in the future.

We can see that you have reached out to our customer care team and raised your concerns to us. Rest assured we have passed your concerns along to our delivery partner.

Thank you for bringing this to our attention.

Best wishes,
Andrew
The AATU Team

Avaliado com 5 de um total de 5 estrelas

My Salukis love this food

My Salukis love this food. Unfortunately I can only afford one tin a day so kibble for breakfast and they give me a ‘poor me’ stare

28 de abril de 2026
logotipo da AATU Dog & Cat Food

Resposta da AATU Dog & Cat Food

Thank you for your wonderful 5-star review! We're thrilled to hear that your Salukis are enjoying our food. We understand that feeding pets can sometimes be a balancing act between their preferences and what's feasible for us as pet parents.

Remember, you can save up to 20% by subscribing to automatic repeat purchases on our website. This might be a helpful way to ensure your Salukis get their favourite AATU food while also making it a bit more affordable for you.

If you have any questions or need further assistance, please don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/.

Thank you for choosing AATU for your Salukis' meals!

Best wishes,
Andrew
The AATU Team

Avaliado com 5 de um total de 5 estrelas

Fantastic delivery service and great…

Fantastic delivery service and great quality food. We have 3 cockapoos and they love every flavour.
The subscription service is also great and brilliant savings too.
😊

24 de abril de 2026
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Resposta da AATU Dog & Cat Food

Thank you so much for your wonderful 5-star review! We're thrilled to hear that your three cockapoos are enjoying our food and that you're finding our delivery service and subscription options to be fantastic. It's always a pleasure to know that our customers are experiencing the benefits of our services.

Thank you for choosing AATU for your pets' nutritional needs. We look forward to continuing to serve you and your furry friends.

Best wishes,
Andrew
The AATU Team

Avaliado com 5 de um total de 5 estrelas

Delivery arrived very quickly and no…

Delivery arrived very quickly and no problems, products packed correctly as ordered.

30 de abril de 2026
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Resposta da AATU Dog & Cat Food

Thank you for your positive review. We're delighted to hear that your delivery arrived promptly and everything was in order. We strive to provide a seamless shopping experience for all our customers. Should you need any further assistance, don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/. Thanks again for choosing AATU!

Best wishes,
Andrew
The AATU Team

Avaliado com 5 de um total de 5 estrelas

Fantastic food

Fantastic food. Little puppy loves it and we get compliments on her coat all the time.

2 de abril de 2026
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Resposta da AATU Dog & Cat Food

We're thrilled to hear that your little puppy is enjoying our food and that her coat is looking great. It's always a pleasure to hear such positive feedback from our customers. 

Thank you for choosing AATU for your puppy's nutritional needs.

Best wishes,
Chris
The AATU Team

Avaliado com 5 de um total de 5 estrelas

Fast delivery

Fast delivery. My girls love AATU beef wet food.

1 de maio de 2026
logotipo da AATU Dog & Cat Food

Resposta da AATU Dog & Cat Food

Thank you for your wonderful 5-star review! We're delighted to hear that our delivery service met your expectations and that your girls are enjoying the AATU beef wet food. 

We appreciate your support and look forward to continuing to serve you and your furry friends.

Best wishes,
Chris
The AATU Team

Avaliado com 5 de um total de 5 estrelas

Arrived at speed

Arrived at speed, our dog is very picky and eats this food.

23 de abril de 2026
logotipo da AATU Dog & Cat Food

Resposta da AATU Dog & Cat Food

Thanks for your 5-star review! We're thrilled to hear that your delivery arrived promptly and that your picky pup enjoys our food. 

We appreciate your support.

Best wishes,
Chris
The AATU Team

Avaliado com 5 de um total de 5 estrelas

Good delivery

my dogs food came on the right day & i was kept informed of the tracking. the driver was very helpful by lifting the box for me into the house

27 de abril de 2026
logotipo da AATU Dog & Cat Food

Resposta da AATU Dog & Cat Food

We're thrilled to hear that your delivery experience was smooth and that our courier was able to assist you. We always aim to provide the best service possible, and it's great to know that we're meeting those expectations.

Thanks for choosing AATU.

Best wishes,
Chris
The AATU Team

Avaliado com 5 de um total de 5 estrelas

Super quick delivery

Super quick delivery - next day! Great quality dog food, high meat quantity!

18 de abril de 2026
logotipo da AATU Dog & Cat Food

Resposta da AATU Dog & Cat Food

Thank you for your fantastic 5-star review! We're thrilled to hear that you were pleased with our speedy delivery service. It's always our aim to ensure our customers receive their orders as quickly as possible. We're also glad to know that you're happy with the quality of our dog food.

Thank you for choosing AATU!

Best wishes,
Chris
The AATU Team

Avaliado com 5 de um total de 5 estrelas

Zak loves the food

Zak loves the food, delivery is very efficient … what’s not to like?

17 de abril de 2026
logotipo da AATU Dog & Cat Food

Resposta da AATU Dog & Cat Food

We're thrilled to hear that Zak is enjoying our food and that you're pleased with our efficient delivery service. We strive to provide the best for our furry friends and their owners. 

Thank you for taking the time to share your positive experience with us. We appreciate your support and look forward to continuing to serve you and Zak.

Best wishes,
Chris
The AATU Team

Avaliado com 5 de um total de 5 estrelas

Excellent in every way

Brilliant service and great quality dog food. Delivery was next day, literally.

24 de abril de 2026
logotipo da AATU Dog & Cat Food

Resposta da AATU Dog & Cat Food

Thanks for the wonderful review! We're thrilled to hear that you're pleased with our service and the quality of our dog food. We always strive to provide prompt delivery, so it's great to know that we're meeting your expectations. 

Thanks again for choosing AATU!

Best wishes,
Chris
The AATU Team

Avaliado com 5 de um total de 5 estrelas
logotipo da AATU Dog & Cat Food

Resposta da AATU Dog & Cat Food

Thank you for your kind words and the 5-star review. We're thrilled to hear that you're pleased with both our food and service. Your support means a lot to us. 

If you ever need any assistance in the future, don't hesitate to reach out to our customer care team at https://customercare.aatu.co.uk/. Thanks again!

Best wishes, 
Chris
The AATU Team

Avaliado com 5 de um total de 5 estrelas

Delivered the next day

Delivered the next day
Excellent product, so far my super fussy Deerhound is still eating it

16 de abril de 2026
logotipo da AATU Dog & Cat Food

Resposta da AATU Dog & Cat Food

Thanks for the fantastic 5-star review! We're thrilled to hear that your delivery arrived promptly and that your Deerhound is enjoying our product. We appreciate your support and look forward to continuing to serve you and your furry friend.

Best wishes, 
Chris
The AATU Team

Avaliado com 5 de um total de 5 estrelas

A regular customer and as always…

A regular customer and as always pleased with the all round service provided.

15 de abril de 2026
logotipo da AATU Dog & Cat Food

Resposta da AATU Dog & Cat Food

Thank you for your wonderful review and for being a loyal customer. We're thrilled to hear that you're pleased with our service. We strive to provide the best experience for our customers and your feedback is greatly appreciated. 

Thank you for choosing AATU.

Best wishes, 
Chris
The AATU Team

Avaliado com 5 de um total de 5 estrelas

AATU Kibble

Kiki loves AATU kibble, she has both the chicken and salmon. She maintains a very healthy weight and condition of her coat.
The subscription is very easy to alter dates so I don’t have to keep extra bags in and never run out.

21 de abril de 2026
logotipo da AATU Dog & Cat Food

Resposta da AATU Dog & Cat Food

Thanks for the wonderful 5-star review! We're thrilled to hear that Kiki is enjoying her AATU kibble and that you're finding our subscription service convenient and easy to manage. It's great to know that our service is helping you keep Kiki in top condition without any hassle.

We appreciate your support and look forward to continuing to serve you and Kiki with our premium pet food.

Best wishes, 
Chris
The AATU Team

Avaliado com 5 de um total de 5 estrelas

The quickness of the delivery after…

The quickness of the delivery after ordering

20 de abril de 2026
logotipo da AATU Dog & Cat Food

Resposta da AATU Dog & Cat Food

We're thrilled to hear that you were pleased with the speed of our delivery service. At AATU, we strive to ensure our customers receive their orders promptly. 

We appreciate your feedback and look forward to serving you again soon.

Best wishes, 
Chris
The AATU Team

Avaliado com 4 de um total de 5 estrelas
logotipo da AATU Dog & Cat Food

Resposta da AATU Dog & Cat Food

We're delighted to hear that you found the ordering process easy and were pleased with our fast delivery. 

Thanks for your trust, we're thankful for amazing customers like you and thanks again for choosing AATU for your pet's nutritional needs.

Best wishes, 
Chris
The AATU Team

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