I was surprised how quickly the item was manufactured and delivered. It also delighted the recipient. I sent a small crystal with an image of a dog that recently passed. It is the perfect gift for mem... Ver mais
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Veja o que dizem as avaliações
Fast and quality ok Very fast service however The resolution and quality of the image was not as clear as another service I’ve used in the past. It may have been the photo I used in this instance bu... Ver mais
You guys are phenomenal at your work - there's no doubt. The quality is outstanding; my only aside is I'd like to have an opportunity to ask for photoshop edits to the photos. In my instance; I didn't... Ver mais
A empresa respondeu
I am so happy with my product!!! I kept seeing ads for these 3 crystal products but found the US price exorbitant. Then I found this canadian and Montreal/Québec company, and we are so happy with th... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de Souvenirs
- também em
- Arte e Antiguidades
- Gravura em Vidro
- Loja de Iluminação
- Loja de molduras
- Loja de presentes
Escrito pela empresa
A and B Crystal Collection was founded by brothers and childhood friends in 2014. When one of our founders first glimpsed three dimensional engraved crystal on his honeymoon, we were all mesmerized and immediately recognized its potential as a small business. Within months we had joined forces with other local small businesses, moved into a warehouse, and began studying the photo conversion and engraving process. Since those first days in 2014, we have grown our business, honed our craft, and fulfilled over 20,000 orders to individuals and businesses alike. We have had the blessing of playing a role in the countless celebrations, holidays, and cherished memories of our valued customers.
Informações de contato
4360 CHEMIN DE LA COTE-DE-LIESSE, H4N 2P7, MONT-ROYAL, Canadá
- (514) 667-5776
- support@ab-crystalcollection.com
- abcrystalcollection.com
4,6
Excelente
595 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The imprint of my father is exact as…
The imprint of my father is exact as the picture I sent .. its amazing . I had it made for my mother for christmas this year as its 10 years since his passing . Thank you so much for a wonderfull keepsake .
5 de novembro de 2025
Resposta da AB Crystal Collection
Thank you so much for sharing this touching message. 💖 We’re truly honored that the crystal could capture your father’s image so beautifully and provide such a meaningful keepsake for your mother, especially during such an important anniversary. Knowing it brought comfort and will be cherished means the world to us.
Thank you for trusting us with something so special.
Je suis très déçu du résultat final
3 de novembro de 2025
Resposta da AB Crystal Collection
Bonjour,
Nous sommes vraiment désolés d’apprendre que le résultat final ne vous a pas satisfait. Votre satisfaction est très importante pour nous, et nous aimerions comprendre ce qui n’a pas répondu à vos attentes afin de pouvoir corriger la situation.
Merci de nous contacter à support@abcrystalcollection.com
ou au +1 514 667 5776. Nous serons heureux de vous aider et de trouver une solution rapidement.
Service ultra rapide
Service ultra rapide. J’ai commandé le jeudi et le samedi ma commande était déjà arrivé. Beau résultat.
7 de novembro de 2025
Resposta da AB Crystal Collection
Merci beaucoup pour votre retour ! 🚀💎 Nous sommes ravis d’apprendre que votre commande est arrivée si rapidement et que le résultat vous plaît. Votre satisfaction nous fait vraiment plaisir !
Great Service
There was a slight imperfection and they promptly replaced the item without hesitation.
3 de novembro de 2025
Resposta da AB Crystal Collection
Thank you so much for your kind feedback! 💎 We’re glad we could resolve the issue quickly and get a perfect replacement to you without any hesitation. Your satisfaction is always our priority, and we truly appreciate your trust! 🙏✨
The piece is extremely nice
The piece is extremely nice. Exactly as described.
My issue is with the engraving that I asked for. I send the company logo and asked that it be Engraved. That didn’t happen. I’m having to have it engraved elsewhere. Other than that it’s a very unique piece.
3 de novembro de 2025
Resposta da AB Crystal Collection
Thank you for your feedback and for sharing your experience. 💎 We’re glad to hear that you liked the crystal itself, but we’re truly sorry the engraving request was not completed as expected. That’s not the experience we aim to provide. Please contact us at support@abcrystalcollection.com
or call +1 514 667 5776 so we can look into this right away and make it right for you. 🙏
Resposta da AB Crystal Collection
Thank you so much for your wonderful feedback! 💎 We’re so happy to hear that the delivery was quick and the crystal turned out perfectly. Your support means a lot to us! ✨
The crystals were beautiful and amazing…
The crystals were beautiful and amazing customer service! Thank you
14 de outubro de 2025
Resposta da AB Crystal Collection
Thank you so much for your kind words! 💎 We’re so happy you loved the crystals and had a great experience with our customer service. Your support truly means a lot to us! ✨
Resposta da AB Crystal Collection
Thank you so much! 💎 We’re thrilled you loved how amazing it looks with the LED lights — they truly bring the crystal to life! ✨
Incredibly helpful team!!
The personal service and interest in why I needed the gifts and help in getting them to me were extraordinary. Thank you so much!
29 de setembro de 2025
Resposta da AB Crystal Collection
Thank you so much for your kind words! 💖 We’re truly delighted to hear that our team could assist you personally and make your experience special. It means a lot to know our effort made a difference — we’re always here whenever you need us! 🙏✨
Forever in my heart …
Such a beautiful keepsake to remember my beloved pup 🐾🐾❣️
And I was impressed with the quick delivery too.
26 de setembro de 2025
Resposta da AB Crystal Collection
Thank you so much for sharing your kind words. 💖 We’re deeply touched that our crystal could help you cherish the memory of your beloved pup 🐾. Knowing it arrived quickly and brought comfort means the world to us.
Resposta da AB Crystal Collection
Thank you for sharing your feedback! 💎 We’re so glad you loved the crystal and that it arrived so quickly. Your support means a lot to us!
Excellent delivery service
Excellent delivery service. And gift is awesome. Really more than 5 star rating.
22 de setembro de 2025
Resposta da AB Crystal Collection
Thank you so much for your amazing words! 🌟 We’re thrilled you loved both the gift and our delivery service. Hearing that you’d give us “more than 5 stars” truly makes our day! 💎✨
Used the wrong picture on the keychain
Used the wrong picture on the keychain. Used the same picture as the large heart and not the pictured loaded for the key chain.
5 de setembro de 2025
Resposta da AB Crystal Collection
We’re truly sorry about the mix-up with your keychain photo. 🙏 We understand how important these personalized gifts are, and we apologize for the oversight. Please reach out to us at support@abcrystalcollection.com
or call us at +1 514 667 5776, and we’ll be happy to make it right for you. 💎
This company has awesome customer…
This company has awesome customer service. They respond to emails in a very timely manner. The pricing for a personalized crystal is unbelievably reasonable. I have now ordered two for gifts and the receivers of them were very impressed and stated “this is the best gift ever”. I will be ordering more in the future for gifts.
The fact this is a Canadian company is the icing on the cake 😃
17 de agosto de 2025
Resposta da AB Crystal Collection
Thank you so much for your kind words and continued trust in us! 🇨🇦💎 We’re thrilled to hear that both you and your gift recipients loved the crystals. Knowing they were called “the best gift ever” truly makes our day! 🥰 We appreciate your support and look forward to creating more meaningful pieces for you in the future.
Resposta da AB Crystal Collection
Thank you for your feedback! 💎 We’re so glad you’re satisfied with both the product and our fast service. Your support means a lot to us! 🙏
Resposta da AB Crystal Collection
Thank you so much for your kind words! 💎 We’re delighted you loved the product and that it reached you quickly. Looking forward to creating more special pieces for you! ✨
— AB Crystal Collection
Resposta da AB Crystal Collection
Merci beaucoup pour vos mots si gentils 🌸 Nous sommes ravis que vous trouviez nos cristaux incroyables et de grande qualité. Votre satisfaction est notre plus belle récompense!
– L’équipe AB Crystal Collection 💎
Images of grandchildren…
How the images of the grandchildren's faces were captured so well. I was overjoyed to see these images reflected on the backside of the crystal as well.
13 de agosto de 2025
Resposta da AB Crystal Collection
We’re so delighted to hear how much you loved the crystal! Capturing the little details in your grandchildren’s faces and bringing them to life in 3D is exactly what we aim for, and we’re thrilled it brought you so much joy. The mirrored reflection on the backside is one of our favorite touches too — it makes the memory feel even more special.
Thank you for trusting us with such a meaningful keepsake. 💎❤️
Exceptional Service and Beautiful Quality
I had an amazing experience with AB Crystal Collection when ordering a custom 3D crystal photo for our good friends’ anniversary. Initially, we mistakenly thought it was their 15th anniversary and placed our order accordingly. The next day, I realized it was actually their 20th anniversary. I called the company right away, and even though the crystal had already been made, they kindly refunded the full amount without hesitation.
I immediately placed a corrected order, and to my surprise, the new crystal arrived right on time. The 3D engraving was absolutely stunning, and the packaging was elegant and high quality—perfect for gifting. I was genuinely impressed by both their customer service and the craftsmanship of their work. I will definitely be ordering from AB Crystal Collection again in the future and highly recommend them to anyone looking for a meaningful, personalized gift.
1 de agosto de 2025
Resposta da AB Crystal Collection
Thank you so much for your kind words and for sharing your experience with us! We're truly honored to have played a small part in making your friends’ anniversary extra special.
We're so glad we could resolve the mix-up quickly and get the corrected crystal to you on time. It means the world to us that you appreciated both our service and craftsmanship — that's exactly what we strive for with every order.
Your thoughtful feedback and recommendations genuinely encourage our team. We look forward to creating more beautiful memories for you and your loved ones in the future.
With heartfelt gratitude,
The AB Crystal Collection Team
Resposta da AB Crystal Collection
Hi Frank,
Thank you so much for the kind words! 😊 We're so happy to hear you had a great experience with our customer service.
We're always here if you need anything in the future!
Warm regards,
The AB Crystal Collection Team
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