Absolutely Avaliações 512

O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

By far one of the best couriers around town. You're in good hands with Shelley and her team: Jackie, Sara, Francis, Carli, etc (I've definitely missed off names here!). The controllers are experienced... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

First time using this courier (through their APC subdivision) and it’s been nothing short of a nightmare. Medical goods have been stuck in their system for nearly a week. The driver went to our ad... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Courier Sonic was great, he dropped a parcel from my work to me and kindly returned my laptop to my old employer, he was very friendly and polite, providing a seamless handover.

Avaliado com 5 de um total de 5 estrelas

We have been using Absolutely Couriers for many years now. Working in the law industry, you need assurances that packages arrive and arrive on time. Emily Pearce is our main contact, who is absolutely... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Mensageiro

Escrito pela empresa

Absolutely couriers provide consolidated courier services including: sameday delivery, overnight delivery, temperature controlled delivery and international deliveries. We’re trusted to deliver when it matters because we show our customers, day in and day out, just how precious every one of their dockets is to us and how passionate we are about our trade. We are an extension of our clients’ businesses and we never take what we do lightly. When it really matters.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

512 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 25% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

They were recommended to us and have…

They were recommended to us and have been fantastic for our school during the time of having all International pupils being Covid tested. They are very quick, reliable and also a pleasure to deal with.

9 de dezembro de 2020
Avaliado com 1 de um total de 5 estrelas

Pathetic

They didn't turn up . Neither did they offer any explanation. Just kept saying they were sorry and that they would look into what went wrong and phone back. They never did. Pathetic.

8 de dezembro de 2020
Avaliação não solicitada
logotipo da Absolutely

Resposta de Absolutely

Dan, thank you for your feedback and apologies we have performed below expectation...

we are currently going through a peak period and trying to manage customer expectation as best as we can.

Can you kindly send me your job details and I’ll investigate and come back to you?

Please email me your job number to customers@absolutelycourier.com

Avaliado com 5 de um total de 5 estrelas

Absolutely is the only courier service…

Absolutely is the only courier service I will ever use for my business needs.The team are extremely helpful and patient. I find Absolutely to be 100% reliable and I've never had any issues with any services I've used, would highly recommend. Fantastic company!

4 de novembro de 2020
Avaliado com 5 de um total de 5 estrelas

Great service

Great service, very reliable and supportive.
Customer service is always available and the staff there is very understanding.

2 de novembro de 2020
Avaliado com 5 de um total de 5 estrelas

Great courier service

Great courier service, one of the best I've used in a long time! I think their online booking system is really easy and quick to use, and the staff are always friendly and helpful! Incredible work

1 de novembro de 2020
Avaliado com 5 de um total de 5 estrelas

Tech Company - Opinion on Absolutely Couriers

We use Absolutely for our UK business courier services both regionally and internationally. We transitioned to absolutely a couple of years ago due to poor customer services and support from a previous vendor. The move over to absolutely has made a huge difference to our business experiences for our employees (especially with us shipping to our EMEA locations and our remote workplace). The team are always on hand to support my team with issues providing honest feedback and solutions if we have problems. Account Management and reporting is next to none and we get everything we need from a management perspective. When our business had to pivot to remote work during COVID, absolutely supported our demand and continue to do so. It's a company you can partner with and I also know were in safe hands.

29 de outubro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I use Absolutely frequently Amazing Amazing

I use Absolutely frequently, their customer service agents are very professional and caring.

Their drivers are extremely professional and always smiling, and I really appreciate their outstanding customer service especially now during these (hard times) that me and my company are relying on these heros to deliver our documents across London with a great risk

Thank you for all your hard work and please stay safe.

:) :)

23 de setembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have used many courier companies in…

I have used many courier companies in the past which have never reached the standard's that I would expect from a courier company , but the Absolutely team seem the have this one sown up , nothing is ever to much trouble for these guys in the every changing world time of dispatching goods ,
they always seem to get it right first every time .

3 de setembro de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great communication and always…

Great communication and always reliable. Sophie Upton has been an incredible help & handles all our unique delivery requests quickly and professionally. A great company, we moved all our deliveries from other couriers to this one as we trust them the most!

28 de agosto de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really Helpful

Really Helpful, nothing is too much trouble.
The team are very friendly accommodating to all our courier needs
I know I can rely on Absolutely

28 de agosto de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Always professional

Always professional! I've been using Absolutely (formerly Reuter Brooks) for the past 12 years without fail. Online bookings are even easier and more convenient now! Highly recommended.

14 de agosto de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

"We have been using Absolutely couriers…

"We have been using Absolutely couriers for nearly a year now and have had an excellent experience. Their chilled van fleet enables us to deliver our food safely and efficiently to our customers. Lorraine and Trevor are very responsive and will always let us know well in advance if there are any driver delays due to traffic or unforeseen issues."

6 de agosto de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Reliable courier

We transferred to using Absolutely's services in Q1 2020 and never looked back. Professional, friendly and reliable. If ever there is an issue, they resolve it quickly and are very communicative. The online booking and tracking tool is excellent.

3 de agosto de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Delighted new user

We only started using Absolutely Couriers recently but have found their service to be excellent. They have been efficient and helpful whenever we have contacted them.

31 de julho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent Service

Excellent service, Absolutely go the extra mile every time.
Laurence and Stuart always go out of their way to make sure everything is done properly.

Highly recommended.

31 de julho de 2020
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really fantastic service

Really fantastic service for my business. They are super helpful. Whenever there has been a sudden change of plan, the communication between myself, their office, the driver and my customer is so good! I have found other couriers can not communicate half as well or are often unwilling to help.

31 de julho de 2020
Avaliação não solicitada

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