Accident Claim Helpline Avaliações 

648
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

There’s nothing worse than when your car is damaged in an accident; especially when it’s parked! So having the ACH making all the necessary arrangements was a massive relief! Thank you ACH.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the time i made my phone call i was on my way to get my car sorted and got a courtesy car with in days would so recommend this to anybody that needs help staff really nice and polite helpful an... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I honestly cannot thank Tom Dean at the Accident Claim Helpline enough for all his help and support following an accident where someone crashed into my vehicle. Being involved in an accident is a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

An amazing company who take the stress out of dealing with insurance companies. So helpful from the 1st phone call. Hire car delivered to my door .Extremely helpful staff who go the extra mile .Highly... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços de advocacia

Escrito pela empresa

Accident Claim Helpline is your trusted partner in accident management and personal injury claims. We are dedicated to delivering unmatched support for our clients, ensuring you’re back on the road swiftly and safely after an accident. Our innovative approach and commitment to excellence means that we continually expand and refine our services to meet and exceed the evolving needs of both you and your vehicle. We take immense pride in offering a top-tier and personalised service, ensuring your peace of mind with a seamless, one-call solution in the event of a non-fault accident. For seamless claims and unmatched service, we’re the best in the business. Great service, dedication and customer experience doesn’t happen by accident.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

648 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(648)

251 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Everything was settled without me…

Everything was settled without me having to do a thing veryhelpful

9 de setembro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much for taking the time to leave your great five star review David.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

It was quick & easy to make my claim..

It was quick & easy to make my claim. They were polite, courteous & helpful, which I was grateful for.. thank you..

10 de setembro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Debbie for your great five star review.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

So quickly responded and repairs and…

So quickly responded and repairs and everything was done in short time staffs was so friendly and supportive helpful

2 de setembro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Ozlem for your kind five star review. We're glad to have been able to help so quickly.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Good service

Good service

28 de agosto de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Jishnu for taking the time to leave your great five star review.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

The company handled my claim with …

The company handled my claim with clear and precise details of how and when my car would be picked up and my curtarsay car dropped off and made the whole process so easy as I have never had to claim insurance before

26 de agosto de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Joseph for your great five star review.

Just to clarify, when you reported your incident, you called Accident Claim Helpline and not your insurer. We are an independent service that specialises in handling claims on behalf of individuals involved in non-fault accidents, and it was our pleasure to assist you in managing your claim. Once again, we really appreciate your kind words and your trust in us. If you need any further assistance, please don’t hesitate to get in touch!

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Really good service

I had a very good experience with their service. It was easy to communicate with them over the phone, and they were friendly and helpful throughout the process.

I explained that I had been driving an electric car for several years, so I would prefer another electric vehicle that was similar to my own car. I also mentioned that I was used to having front and rear cameras and would feel more comfortable with a car that had similar features.

They listened carefully to my requirements and did their best to accommodate them. I really appreciated how helpful and understanding they were, and the whole process was straightforward and easy.

Very happy with the service and would definitely recommend them.

4 de setembro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Vicky for your great five star review. We're glad you appreciated the help.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Exceptional Customer Service and Support

I would like to sincerely express my appreciation for the excellent way you handled my recent vehicle accident, particularly for providing me with a replacement vehicle while my car is being arranged for repair.

From the moment the incident occurred, your prompt response, professionalism, and genuine concern made a difficult situation much easier for me. The replacement vehicle provided great comfort and ensured that the accident did not significantly disrupt my daily activities.

I truly appreciate the support, efficiency, and care you have demonstrated throughout this process. It is reassuring to know that I am insured by a company that genuinely values its customers and is willing to go the extra mile when it matters most.

Thank you once again for your outstanding service and for making me feel supported and valued. I am genuinely pleased to have you as my insurance company.

Keep up the excellent work!

7 de setembro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you so much for your brilliant five star review. We're proud of the service we provide so it's great to see it reflected in your kind comments.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

An amazing company who take the stress…

An amazing company who take the stress out of dealing with insurance companies. So helpful from the 1st phone call. Hire car delivered to my door .Extremely helpful staff who go the extra mile .Highly recommend these guys !!

28 de agosto de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Gillian for your excellent five star review. We're happy to see you'd recommend the service.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Every one I spoke to was very helpful…

Every one I spoke to was very helpful and efficient and explained everything I did and didn't need to do in a very difficult and stressful situation. And answered all the questions I asked

30 de agosto de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Keith for your great five star review. We're happy to have been able to help during a stressful time.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Amazing as I am an essential worker the…

Amazing as I am an essential worker the worked fast to get me a replacement car and got it with in the hour 10/10

29 de agosto de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much for your amazing five star review. We're glad to have been able to arrange a replacement car so quickly for you.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Everything was easy to arrange

Everything was easy to arrange. Quick and swift experience. Spot on

21 de agosto de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much for taking the time to share your great five star review.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

A rapid response to getting my needs…

A rapid response to getting my needs met.
Very professional, polite and do exactly what they say they will do, with a follow up call to check everything is okay.

TBH! Since the incident happened, everything to do with my claim has been excellent.
Keep up the good work.

22 de agosto de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you so much for taking the time to leave us your feedback - we really appreciate it.

Accident Claim Helpline Team.

Avaliado com 5 de um total de 5 estrelas

In a bad situation what a great…

In a bad situation what a great experience I was looked after from the moment I rang. Fast and efficient service from the team

22 de agosto de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Timothy for your great five star review. We're proud of our fast and efficient service.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

They went above and beyond

They went above and beyond. Acted promptly and professionally. And dealt with it. The customer service was brilliant.

20 de agosto de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Anne for your brilliant five star review. We really appreciate it.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Great service

Great service

16 de agosto de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you Dean for taking the time to share your great five star review.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

My experience is extremely satisfying…

My experience is extremely satisfying and I would recommend there services to anyone

20 de agosto de 2026
Avaliação não solicitada
logotipo da Accident Claim Helpline

Resposta da Accident Claim Helpline

Thank you very much Mustapha for your great five star review. We're pleased that you would recommend the service.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Tom is a hero!

I’m writing to share my experience with this company following my car accident, and I cannot recommend them enough. Tom was an absolute superstar, we would have been completely lost without him. I was involved in a bad accident that was not my fault, and while I was understandably very upset on the phone, Tom guided me through the process with calm professionalism. Even when I was in tears, he managed to make me laugh and put me at ease.
When my claim was initially denied by the solicitors, Tom didn't just accept it, he fought for me! He pushed back against the rejection and successfully had my claim marked as 100% non-fault. I cannot thank Tom and his team enough for their persistence and for ensuring I was properly looked after throughout such a difficult time.

They made what could have been an
incredibly stressful process as smooth as possible. If you are looking for a team that truly advocates for their clients, they are the ones to go to! I am so grateful for all their hard work. Again thank you so much Tom!

20 de agosto de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much for your great five star review. You have made Tom's day! We're happy we were able to look after you so well.

Accident Claim Helpline Team.

Avaliado com 5 de um total de 5 estrelas

My car was in an accident at 10.08am sorted by 11.45am

My car was in an accident at 10.08am. By 11.45 am my car had been collected and a courtesy car was organised . Excellent service 🤩

17 de agosto de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Carol for your excellent five star review. We're glad we were able to get services organised so quickly for you.

Accident Claim Helpline Team

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