There’s nothing worse than when your car is damaged in an accident; especially when it’s parked! So having the ACH making all the necessary arrangements was a massive relief! Thank you ACH.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
From the time i made my phone call i was on my way to get my car sorted and got a courtesy car with in days would so recommend this to anybody that needs help staff really nice and polite helpful an... Ver mais
A empresa respondeu
I honestly cannot thank Tom Dean at the Accident Claim Helpline enough for all his help and support following an accident where someone crashed into my vehicle. Being involved in an accident is a... Ver mais
A empresa respondeu
An amazing company who take the stress out of dealing with insurance companies. So helpful from the 1st phone call. Hire car delivered to my door .Extremely helpful staff who go the extra mile .Highly... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
Accident Claim Helpline is your trusted partner in accident management and personal injury claims. We are dedicated to delivering unmatched support for our clients, ensuring you’re back on the road swiftly and safely after an accident. Our innovative approach and commitment to excellence means that we continually expand and refine our services to meet and exceed the evolving needs of both you and your vehicle. We take immense pride in offering a top-tier and personalised service, ensuring your peace of mind with a seamless, one-call solution in the event of a non-fault accident. For seamless claims and unmatched service, we’re the best in the business. Great service, dedication and customer experience doesn’t happen by accident.
Informações de contato
St Georges House, Peter Street , M3 2NQ, Manchester, Reino Unido
- 03333582145
- info@accident-claimsline.co.uk
- accident-helpline.uk
4,8
Excelente
648 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I had good experience fast service
I had good experience fast service
22 de abril de 2026
Avaliação não solicitada
Resposta da Accident Claim Helpline
Thank you very much Nazia for your great five star review.
Accident Claim Helpline Team
Excellent Service
They have taken all the stress out of dealing with an accident a combined excellent service staff very customer foscused and friendly cannot do enough for their customers would not hesitate to reccomend - Well done
16 de abril de 2026
Avaliação não solicitada
Resposta da Accident Claim Helpline
Thank you very much Sue for your excellent five star review which has been shared with the whole team.
Accident Claim Helpline Team
Took the stress off me completely.
I was involved in a car accident where someone rear-ended me. When I phoned to report it, I was told it was a no-fault claim. This happened on a Tuesday. Then, after some questions and uploading images, my case was up and running. By the next day my car was collected, and I received my courtesy car. Everyone involved was super friendly and made the process very easy.
14 de abril de 2026
Avaliação não solicitada
Resposta da Accident Claim Helpline
Thank you very much Mike for your great five star review. We're glad to have taken the stress away.
Accident Claim Helpline Team
Nice and clean work ❤️❤️
20 de abril de 2026
Avaliação não solicitada
Resposta da Accident Claim Helpline
Thank you so much Timoteo for your great five star review. We all really appreciate it.
Accident Claim Helpline Team
Quick to resolve any problems
Quick to resolve any problems, no need for an insurance rise or affect to the no claim bonus, lovely staff and quick response times
14 de abril de 2026
Avaliação não solicitada
Resposta da Accident Claim Helpline
Thank you very much for your great five star review.
Accident Claim Helpline.
Good communication and very pleasant…
Good communication and very pleasant and helpful customer service staff
16 de abril de 2026
Avaliação não solicitada
Resposta da Accident Claim Helpline
Thank you very much Stephen for your great five star review.
Accident Claim Helpline Team
Excellent service
9 de abril de 2026
Avaliação não solicitada
Resposta da Accident Claim Helpline
Thank you very much Darren for your excellent five star review.
Accident Claim Helpline Team
I had a very positive experience with…
I had a very positive experience with Accident Claim Helpline. From the start, their team was professional, clear, and easy to deal with. They explained every step of the process in simple terms and kept me updated throughout, which gave me confidence and peace of mind.
Communication was strong. They responded quickly and made sure I understood my options before making any decisions. The whole process felt smooth and well managed.
Most importantly, they showed genuine care and worked hard to achieve a good outcome for me. I would recommend Accident Claim Helpline to anyone looking for reliable and supportive help with a claim.
7 de abril de 2026
Avaliação não solicitada
Resposta da Accident Claim Helpline
Thank you so much Polly for your great five star review. We're glad that you appreciated the strong communication.
Accident Claim Helpline Team
Excellent, high quality service
Really helpful, fast, excellent communication and high quality service. This is a first as I've never been genuinely impressed with car insurance services before!
13 de abril de 2026
Avaliação não solicitada
Resposta da Accident Claim Helpline
Thank you very much Phil for your excellent five star review. Just to clarify, when you reported your incident, you called Accident Claim Helpline rather than your insurer. We are an independent service that specialises in handling claims on behalf of individuals involved in non-fault accidents, and it was our pleasure to assist you in managing your claim. Once again, we really appreciate your kind words and your trust in us. If you need any further assistance, please don’t hesitate to get in touch!
Accident Claim Helpline Team
They were very friendly on the…
They were very friendly on the phone!They definitely know what they are doing! And they are doing it perfect Everything have been sorted out very quickly! Thank you so much! Recommended 100 percent!!!
10 de abril de 2026
Avaliação não solicitada
Resposta da Accident Claim Helpline
Thank you very much Yoana for your lovely five star review.
Accident Claim Helpline Team
Resposta da Accident Claim Helpline
Thank you for your excellent five star review. Just to clarify, when you reported your incident, you called Accident Claim Helpline and not Hastings Direct. We are an independent service that specialises in handling claims on behalf of individuals involved in non-fault accidents, and it was our pleasure to assist you in managing your claim. Once again, we really appreciate your kind words and your trust in us. If you need any further assistance, please don’t hesitate to get in touch!
Accident Claim Helpline Team
I Bradley Atkins who delt with my case…
I Bradley Atkins who delt with my case he was very supporting and explained everything clearly and assured that if there was anything I didn't understand is to contact him and he will through it again, which made me feel at ease and in good hands.
5 de abril de 2026
Avaliação não solicitada
Resposta da Accident Claim Helpline
Thank you very much on Bradley's behalf for your great five star review. We all really appreciate it.
Accident Claim Helpline Team
Had great experience all issues dealt…
Had great experience all issues dealt with super fast and all operatives were very professional and informative only one slight issue as hire care given had a dodgy tyre and was left searching for repair only to find that it was man flat and undrivable, having said that I was replaced with another car withing an hour of contacting office. So all good and happy.
5 de abril de 2026
Avaliação não solicitada
Resposta da Accident Claim Helpline
Thank you very much Dee for your great five star review. We're glad to have been able to resolve the tyre issue so quickly.
Accident Claim Helpline Team
They took over everything
They took over everything. They explained everything very well. Things have been smooth which is great in this unforseen circumstance.
6 de abril de 2026
Avaliação não solicitada
Resposta da Accident Claim Helpline
Thank you very much Miss Timmerman for your brilliant five star review.
Accident Claim Helpline Team
The staff was excellent in helping me…
The staff was excellent in helping me in every way
10 de abril de 2026
Avaliação não solicitada
Resposta da Accident Claim Helpline
Thank you Mark for your excellent five star review.
Accident Claim Helpline Team
Outstanding service
After a second incident with my car in a short time span (no fault) I was quite disillusioned with the accidental claim process but everyone at spectre, particularly the person who delivered my hire car and collected my car for repair, really put me at ease and really grateful to everyone for a really efficient service.
5 de abril de 2026
Avaliação não solicitada
Resposta da Accident Claim Helpline
Thank you very much Kirsty for your outstanding five star review.
Accident Claim Helpline Team
Very helpful now what’s the next step
1 de abril de 2026
Avaliação não solicitada
Resposta da Accident Claim Helpline
Thank you very much for your review. We're glad to have been of assistance.
Your claims handler will be in touch with you shortly to discuss what happens next.
Accident Claim Helpline Team
Great service brilliant customer…
Great service brilliant customer service, dealt with matter swiftly took all the hassle out of the situation.
1 de abril de 2026
Avaliação não solicitada
Resposta da Accident Claim Helpline
Thank you so much Dan for your brilliant five star review. We're glad to have made things easier for you.
Accident Claim Helpline Team
Resposta da Accident Claim Helpline
Thank you Terrance for your great five star review.
Accident Claim Helpline Team
Cody McCall
Very happy with all the services…
Very happy, compassionate person I spoke to.
Thanks again
30 de março de 2026
Avaliação não solicitada
Resposta da Accident Claim Helpline
Thank you very much Cody for your great five star review.
Accident Claim Helpline Team.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.