Accident Claim Helpline Avaliações 

648
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

There’s nothing worse than when your car is damaged in an accident; especially when it’s parked! So having the ACH making all the necessary arrangements was a massive relief! Thank you ACH.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the time i made my phone call i was on my way to get my car sorted and got a courtesy car with in days would so recommend this to anybody that needs help staff really nice and polite helpful an... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I honestly cannot thank Tom Dean at the Accident Claim Helpline enough for all his help and support following an accident where someone crashed into my vehicle. Being involved in an accident is a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

An amazing company who take the stress out of dealing with insurance companies. So helpful from the 1st phone call. Hire car delivered to my door .Extremely helpful staff who go the extra mile .Highly... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços de advocacia

Escrito pela empresa

Accident Claim Helpline is your trusted partner in accident management and personal injury claims. We are dedicated to delivering unmatched support for our clients, ensuring you’re back on the road swiftly and safely after an accident. Our innovative approach and commitment to excellence means that we continually expand and refine our services to meet and exceed the evolving needs of both you and your vehicle. We take immense pride in offering a top-tier and personalised service, ensuring your peace of mind with a seamless, one-call solution in the event of a non-fault accident. For seamless claims and unmatched service, we’re the best in the business. Great service, dedication and customer experience doesn’t happen by accident.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

648 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(648)

251 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very quickly resolved.

Couldn't of asked for a better service, lovely hire care sorted straight away hassle free, and it only took 18 days from the start of my claim to being paid, couldn't be happier 😀

31 de março de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Alan for your great five star review. We're glad you appreciated the prompt service.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

I had a swfit response to my case

I had a swfit response to my case. The attention was very professional and swift. Also caring. Many thanks.

27 de março de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much David for your great five star review. We really appreciate it.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Extremely supportive and reassuring

I have been kept up to date with every stage of the claim, which was no fault of mine, having been hit by another party resulting in my car being written off. Everyone has been extremely reassuring and supportive, particularly Conor Hogan and "Ian".

24 de março de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Jayne for your great five star review. We're glad you appreciated the supportive service.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

The service was seamless

The service was seamless, so prompt, and constant communication too. The replacement vehicle was ready for delivery within approximately 40 minutes after accident reporting. It could have been delivered before i even left the scene, leaving the damaged vehicle at spot and driving the provided vehicle from there straight away,but the road was closed and i had to let them deliver it after i get home. Awesome service. BRAVO

25 de março de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you so much for your great five star review. We really appreciate it.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Service was A1 !

Service was A1 !! Happy to add my positive experiences to your already excellent reviews !!
Thanks again

25 de março de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much for your five star A1 review!

Accident Claim Helpline team

Avaliado com 5 de um total de 5 estrelas

Just want to say that you helped me…

Just want to say that you helped me alot and i.eas very happy with the service all the staff was really nice and i recommend you to anyone that needs you

27 de março de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Diana for taking the time to leave your great five star review. We're glad we were able to help.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Amazing to deal with I had my accident…

Amazing to deal with I had my accident none fault of mine phoned them up and sorted everything for me I couldn’t recommend them enough hence why I gave them a score of 10

They really have been brilliant with me and sorting everything taking the woory away from me

Thanks for all the help

13 de março de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Michael for your amazing five star review. We are happy to help.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Excellent service from Accident Claim…

Excellent service from Accident Claim Helpline.
Great communication throughout.
Everything happened how they said it would, turned up on time and provided me with a perfect like for like car.
This is how every company should treat their customers, well done!

11 de março de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much John for your excellent five star review.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

From answering the phone my experience…

From answering the phone my experience was sorted in a no fuss professional manner and my car was recovered and hire car was all done within 2 hours. Excellent service 5*

13 de março de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Lynsey for your excellent five star review. We really appreciate it.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Great service

Great service. Helped through all options and whole process

11 de março de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Marcus for your great five star review.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Excellent company

Professional customer service and a very quick delivery of the hire car.

10 de março de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Jonny for taking the time to leave your excellent five star review.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Tom dean was so helpful today.

Tom dean was so helpful today. His approach and attitude to customers is 2nd to non.
One very helpful attribute to your company.
Many thanks Tom for all your help.
I wish you well and all the best for the future.

11 de março de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you Barry for your great five star review. We'll be sure to share it with Tom and the rest of the team.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

FANTASTIC EXPERIENCE ACHL

After experiencing a terrible road accident recently I am so grateful that I found myself on the phone with Callum Smith. I could not have wished for a more supportive, professional and understanding person who restored my calm after being shaken up by the experience. He was thorough, patient and very understanding in his approach and empathised with how I was feeling which meant the world when you find yourself in a very vulnerable position...excellent customer service skills!...Thank you Callum!

Connor Hogan dealt with my case and again 100% person centred approach which was so appreciated. He was efficient, knew his job and sign posted me to other agencies who needed to speak to me explaining each step while walking me through it...again, a gentle approach which was very calming and very professional...thank you Connor!

Tom Hogan who is Team leader and an excellent communicator, absolute professional, extremely generous with his time and incredibly efficient and knows his job!. Tom went the extra mile for me in terms of explaining what would happen next after my claim, liaising with other agencies and connecting me with them for best outcomes, just a thoroughly genuinely nice person who speaks highly of his team and is conscientious in his role...Thank you Tom!

You have made my experience seamless!... no hassle, can't thank you enough!

10 de março de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you so much Julie on behalf of Callum, Connor, Tom and the rest of the team for your fantastic five star review. We all really appreciate it.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Very quick in collecting my car and…

Very quick in collecting my car and also providing me with a courtesy car, pleasant on arrival very helpful and reassuring.

5 de março de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Emma for taking the time to share your great five star review.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

They made everything so easy from the…

They made everything so easy from the moment I called them to notify them of the accident. I had a hire car the next day and whenever I called them they helped me out massively and made my life a lot easier. I would definitely use these again. Thank you :)

1 de março de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you so much for your kind words Kate, we really appreciate you taking the time to share your feedback with us.

Accident Claim Helpline Team.

Avaliado com 5 de um total de 5 estrelas

Very nice excellent customer service

Very nice excellent customer service

26 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you for taking the time to share your feedback with us, we really appreciate it.

Accident Claim Helpline Team.

Avaliado com 5 de um total de 5 estrelas

Quick response and help me straight…

Quick response and help me straight away very please with service and easy to get intouch with nice customer service help me with everything

26 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you for taking the time to share your feedback with us Amanda, we truly appreciate it.

Accident Claim Helpline Team.

Avaliado com 5 de um total de 5 estrelas

Prompt action, no inconvenience

My claim was handled promptly which didn’t cause any inconvenience for me.

13 de fevereiro de 2026
Avaliação não solicitada
logotipo da Accident Claim Helpline

Resposta da Accident Claim Helpline

Thank you for taking the time to share your feedback with us - we really appreciate it.

Accident Claim Helpline Team

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