There’s nothing worse than when your car is damaged in an accident; especially when it’s parked! So having the ACH making all the necessary arrangements was a massive relief! Thank you ACH.
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
There’s nothing worse than when your car is damaged in an accident; especially when it’s parked! So having the ACH making all the necessary arrangements was a massive relief! Thank you ACH.
A empresa respondeu
From the time i made my phone call i was on my way to get my car sorted and got a courtesy car with in days would so recommend this to anybody that needs help staff really nice and polite helpful an... Ver mais
A empresa respondeu
I honestly cannot thank Tom Dean at the Accident Claim Helpline enough for all his help and support following an accident where someone crashed into my vehicle. Being involved in an accident is a... Ver mais
A empresa respondeu
An amazing company who take the stress out of dealing with insurance companies. So helpful from the 1st phone call. Hire car delivered to my door .Extremely helpful staff who go the extra mile .Highly... Ver mais
A empresa respondeu
Accident Claim Helpline is your trusted partner in accident management and personal injury claims. We are dedicated to delivering unmatched support for our clients, ensuring you’re back on the road swiftly and safely after an accident. Our innovative approach and commitment to excellence means that we continually expand and refine our services to meet and exceed the evolving needs of both you and your vehicle. We take immense pride in offering a top-tier and personalised service, ensuring your peace of mind with a seamless, one-call solution in the event of a non-fault accident. For seamless claims and unmatched service, we’re the best in the business. Great service, dedication and customer experience doesn’t happen by accident.
St Georges House, Peter Street , M3 2NQ, Manchester, Reino Unido
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Couldn't of asked for a better service, lovely hire care sorted straight away hassle free, and it only took 18 days from the start of my claim to being paid, couldn't be happier 😀

Resposta da Accident Claim Helpline
I had a swfit response to my case. The attention was very professional and swift. Also caring. Many thanks.

Resposta da Accident Claim Helpline

Resposta da Accident Claim Helpline
I have been kept up to date with every stage of the claim, which was no fault of mine, having been hit by another party resulting in my car being written off. Everyone has been extremely reassuring and supportive, particularly Conor Hogan and "Ian".

Resposta da Accident Claim Helpline
The service was seamless, so prompt, and constant communication too. The replacement vehicle was ready for delivery within approximately 40 minutes after accident reporting. It could have been delivered before i even left the scene, leaving the damaged vehicle at spot and driving the provided vehicle from there straight away,but the road was closed and i had to let them deliver it after i get home. Awesome service. BRAVO

Resposta da Accident Claim Helpline
Service was A1 !! Happy to add my positive experiences to your already excellent reviews !!
Thanks again

Resposta da Accident Claim Helpline
Just want to say that you helped me alot and i.eas very happy with the service all the staff was really nice and i recommend you to anyone that needs you

Resposta da Accident Claim Helpline
Really helpful and quick to sort things out

Resposta da Accident Claim Helpline
Amazing to deal with I had my accident none fault of mine phoned them up and sorted everything for me I couldn’t recommend them enough hence why I gave them a score of 10
They really have been brilliant with me and sorting everything taking the woory away from me
Thanks for all the help

Resposta da Accident Claim Helpline
Excellent service from Accident Claim Helpline.
Great communication throughout.
Everything happened how they said it would, turned up on time and provided me with a perfect like for like car.
This is how every company should treat their customers, well done!

Resposta da Accident Claim Helpline
From answering the phone my experience was sorted in a no fuss professional manner and my car was recovered and hire car was all done within 2 hours. Excellent service 5*

Resposta da Accident Claim Helpline
Great service. Helped through all options and whole process

Resposta da Accident Claim Helpline
Professional customer service and a very quick delivery of the hire car.

Resposta da Accident Claim Helpline
Tom dean was so helpful today. His approach and attitude to customers is 2nd to non.
One very helpful attribute to your company.
Many thanks Tom for all your help.
I wish you well and all the best for the future.

Resposta da Accident Claim Helpline
After experiencing a terrible road accident recently I am so grateful that I found myself on the phone with Callum Smith. I could not have wished for a more supportive, professional and understanding person who restored my calm after being shaken up by the experience. He was thorough, patient and very understanding in his approach and empathised with how I was feeling which meant the world when you find yourself in a very vulnerable position...excellent customer service skills!...Thank you Callum!
Connor Hogan dealt with my case and again 100% person centred approach which was so appreciated. He was efficient, knew his job and sign posted me to other agencies who needed to speak to me explaining each step while walking me through it...again, a gentle approach which was very calming and very professional...thank you Connor!
Tom Hogan who is Team leader and an excellent communicator, absolute professional, extremely generous with his time and incredibly efficient and knows his job!. Tom went the extra mile for me in terms of explaining what would happen next after my claim, liaising with other agencies and connecting me with them for best outcomes, just a thoroughly genuinely nice person who speaks highly of his team and is conscientious in his role...Thank you Tom!
You have made my experience seamless!... no hassle, can't thank you enough!

Resposta da Accident Claim Helpline
Very quick in collecting my car and also providing me with a courtesy car, pleasant on arrival very helpful and reassuring.

Resposta da Accident Claim Helpline
They made everything so easy from the moment I called them to notify them of the accident. I had a hire car the next day and whenever I called them they helped me out massively and made my life a lot easier. I would definitely use these again. Thank you :)

Resposta da Accident Claim Helpline
Very nice excellent customer service

Resposta da Accident Claim Helpline
Quick response and help me straight away very please with service and easy to get intouch with nice customer service help me with everything

Resposta da Accident Claim Helpline
My claim was handled promptly which didn’t cause any inconvenience for me.

Resposta da Accident Claim Helpline
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.