Accident Claim Helpline Avaliações 

648
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

There’s nothing worse than when your car is damaged in an accident; especially when it’s parked! So having the ACH making all the necessary arrangements was a massive relief! Thank you ACH.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

From the time i made my phone call i was on my way to get my car sorted and got a courtesy car with in days would so recommend this to anybody that needs help staff really nice and polite helpful an... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I honestly cannot thank Tom Dean at the Accident Claim Helpline enough for all his help and support following an accident where someone crashed into my vehicle. Being involved in an accident is a... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

An amazing company who take the stress out of dealing with insurance companies. So helpful from the 1st phone call. Hire car delivered to my door .Extremely helpful staff who go the extra mile .Highly... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Serviços de advocacia

Escrito pela empresa

Accident Claim Helpline is your trusted partner in accident management and personal injury claims. We are dedicated to delivering unmatched support for our clients, ensuring you’re back on the road swiftly and safely after an accident. Our innovative approach and commitment to excellence means that we continually expand and refine our services to meet and exceed the evolving needs of both you and your vehicle. We take immense pride in offering a top-tier and personalised service, ensuring your peace of mind with a seamless, one-call solution in the event of a non-fault accident. For seamless claims and unmatched service, we’re the best in the business. Great service, dedication and customer experience doesn’t happen by accident.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

648 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(648)

251 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Very professional service during a…

Very professional service during a stressful time. Kept me informed throughout and arrived on time with my replacement vehicle, which was exactlyvwhatvI had requested. Can't thank them enough.

18 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thanks for the feedback Ann! - we love to receive feedback, especially feedback like yours - thank you.

Accident Claim Helpline Team.

Avaliado com 5 de um total de 5 estrelas

Had an accident

Had an accident, rang accident claim helpline straight away and been sorted out with courtesy vehicle and old vehicle liftes within 24 hours

18 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

We really appreciate you taking the time to share your feedback with us - thank you.

Accident Claim Helpline Team.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Very quick to respond and deal with my claim as quickly as possible. Very helpful and knowledgeable. I am very please I went with them for my claim

16 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you for taking the time to share your feedback with us Kate, we really appreciate the feedback.

Accident Claim Helpline Team.

Avaliado com 5 de um total de 5 estrelas

I am so pleased with the support I…

I am so pleased with the support I received after my accident. I reported it the night before, and by the next day I was given a car to use, which meant I didn’t struggle to get to work, do my shopping, . The customer care was excellent — they listened to me carefully and answered all my questions. That is why I happily gave them 5 stars.

17 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Christiana for your brilliant five star review which has been shared with the whole team. We really appreciate it.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

So helpful

So helpful, fast and professional.

15 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Miriam for your great five star review.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service, fast and professional, just report the problem and they will do everything for you what you need, excellent service, replacement car in the blink of an eye, I am very grateful and satisfied, thank you very much, great, great job

31 de janeiro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Michal for your fantastic five star review. We really appreciate it.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Great exceptional service

I got to ACHL purely by accident when I was calling my own insurance group.
They immediately kept me at ease, and arranged a hire car for me so I could drive back from Manchester to London.
The coordination was just fantastic.
Even when I switched the case to my own insurance group, they were nice and understanding about it and collected their hired car without a fuss asap.
I will highly recommend their services should you need them.

14 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much for taking the time to share your great five star review Kwabena.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

The delivery driver Michael was…

The delivery driver Michael was informative and friendly.
An asset to the company.

7 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much on Michael's behalf for your great five star review.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Very efficient

Very efficient

6 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you Andrea for your great five star review. We really appreciate it.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Amazing customer service

Made me feel at ease when your not feeling at your best after after an accident.. I called several times and whoever answered the call went above and behind to make me feel confident that everything would be sorted and kept me up to speed with what was going to happen next ..

29 de janeiro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you so much Mrs Mason for your great five star review. We really appreciate it.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

It all went all smoothly

It all went all smoothly

6 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Lijalem for your great five star review.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Keeping in touch

1 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you for your feedback Sue, we really appreciate it.

Accident Claim Helpline Team.

Avaliado com 5 de um total de 5 estrelas

Fantastic service

Fantastic service, helped me at a horrible time. My hire car was bought to me within a few daysof the accident.

30 de janeiro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Kayleigh for your fantastic five star review. We really appreciate it.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Fantastic

Best company that I have ever used in 35 year driving gold ⭐ through the process
Girls on phone fabulous with customers care. Tops anyone I've dealt with in he past.

15 de janeiro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Karen for your fantastic five star review. We really appreciate it.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Dealing at present with this company

Dealing at present with this company. They are very good fast efficient, patient and courteous.

26 de janeiro de 2026
Avaliação não solicitada
logotipo da Accident Claim Helpline

Resposta da Accident Claim Helpline

Thank you for taking the time to share your feedback with us Elaine, we really appreciate it.

Accident Claim Helpline Team.

Avaliado com 5 de um total de 5 estrelas

The customer service was brilliant

The customer service was brilliant. Made a stressful experience not bad.Thank you

24 de janeiro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much Peter for your brilliant five star review. The whole team really appreciate it.

Accident Claim Helpline Team

Avaliado com 1 de um total de 5 estrelas

No continuity between company's involved.

Too many phone calls & texts form different people and company's. Far from an easy experience.
Hire vehicle didn't arrive when stated.
Had to share photos of the damage to 3 different people/company's and every text/email asked for more information.

26 de janeiro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you for taking the time to share your comments. There are various different teams working for you to progress your claim and this can sometimes mean that you need to speak to different people and companies.

We are sorry that the hire vehicle didn't arrive when stated and are working with our hire supplier to understand what has happened.

Accident Claim Helpline Team

Avaliado com 5 de um total de 5 estrelas

Excellent service

Excellent service

17 de janeiro de 2026
Avaliação não solicitada
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Resposta da Accident Claim Helpline

Thank you very much for your excellent five star review.

Accident Claim Helpline Team

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