Acumen Mortgages Avaliações 

1.278
•
O TrustScore é 5 de um total de 5

4,9

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Gian was amazing. Made the entire mortgage process easy for a first time buyer like us. He was so emotionally intelligent to tolerate some of my unreasonable demands. Overall, i think Acumen Mortg... Ver mais

Avaliado com 5 de um total de 5 estrelas

Randomly chose this company from Google, i made the right choice, i dealt with Mike Fragan, honestly what a top bloke he dealt with my remortgage and new purchase, he answered all my questions and hel... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I would first like to apologise to Lesley the advisor who dealt with my case. My original review was a 1/5 and this was because of a different company involved in my mortgage. Lesley did her job flawl... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Absolutely brilliant. Hard working dedicated staff. Natalie was amazing. Having had 2 other quotes for other companies (mortgage advisors). Natalie was able to straight away get us over 100,000 more... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Corretor hipotecário
  2. também em
  3. Agência de seguro de vida
  4. Agência de seguros domiciliares
  5. Consultor Financeiro
  6. Corretor de seguros
  7. Seguradora de Locatários

Escrito pela empresa

With over 25 years experience we know how to get the right Mortgage and Protection for you. Our connections and relationships mean that we can get access to the best rates and move quicker than other mortgage brokers. We will always be able to find something to fit your needs. We are independent and able to recommend mortgages from the whole market. We specialise in new build, but we offer all types of mortgages including remortages, buy to let mortgages and equity release. We leave no stone unturned when it comes to getting you the mortgage that best fits your requirements. In fact, 96% of our customers go on to recommend our services to someone else. (Acumen Independent Financial Advisers Ltd. T/A Acumen Mortgages)


Informações de contato

4,9

Excelente

O TrustScore é 5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,9

Todas as avaliações

(1.278)

117 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great service.

21 de maio de 2025
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Resposta da Acumen Mortgages

Thank you for your review, we really appreciate it!

We are looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Review

They had brilliant service very helpful and quick and a joy to work with

28 de abril de 2025
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Resposta da Acumen Mortgages

Thank you for leaving a review, we appreciate your feedback!

We look forward to the opportunity to work with you again soon.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Exceptional Support and Compassionate Service

Working with Sam and Dawn at Acumen has been an absolute pleasure. From start to finish, they were not only incredibly helpful but also kind and compassionate throughout the entire mortgage process. Even when the process took significantly longer than expected, they went above and beyond to support me, always keeping me consistently updated and reassured.

Their dedication and professionalism turned what could have been a stressful experience into a positive one for me. I couldn’t have asked for better advisors and would wholeheartedly recommend them to anyone. My experience with Sam and Dawn has truly been outstanding, and on behalf of myself and my family, I am saying thank you.

16 de maio de 2025
Avaliação não solicitada
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Resposta da Acumen Mortgages

Thank you for taking the time to leave a review, we really appreciate it.

We are delighted to hear that your experience with Sam and Dawn was such a positive one and that they were able to reduce some of the stress for you.

On behalf of the whole team, thank you for using Acumen and we look forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

I have to say Mick at Acumen was very…

I have to say Mick at Acumen was very good and patient. We had many obstacles to get over but finally we managed to do it.
Most would have given up but Mick was outstanding
Would definitely recommend.

14 de maio de 2025
Avaliação não solicitada
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Resposta da Acumen Mortgages

Thank you for your review and for choosing Acumen!

I've shared your feedback with Mick, he really appreciates it and we are looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

All good nice and easy process always…

All good nice and easy process always happy to help aswell

1 de maio de 2025
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Resposta da Acumen Mortgages

Thank you for your review, we really appreciate it.

We hope to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Great as always

Great comms, great deals, and just generally great to deal with. Thanks again.

22 de abril de 2025
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Resposta da Acumen Mortgages

Thank you for taking the time to leave a review, we really appreciate it!

We are looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 4 de um total de 5 estrelas

Helpful

Helpful, professional but there are a few rooms for improvement.

24 de abril de 2025
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Resposta da Acumen Mortgages

Thank you for your review. We welcome all feedback as we are always striving to get better.

We hope to work with you again in the future.

Avaliado com 5 de um total de 5 estrelas

Great communication

Great communication, questions always being answered and amazing availability

16 de abril de 2025
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Resposta da Acumen Mortgages

Thank you for your review, we really appreciate it.

We are looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Great support through out my…

Great support through out my application process, from looking for the best deal to sign off. Good team, and great communication particularly from Seamus and Dawn. Thank you guys

23 de abril de 2025
Avaliação não solicitada
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Resposta da Acumen Mortgages

Thank you for your review. I have passed this over to Seamus and Dawn and they really appreciate.

We hope to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Excellent Service

I have used Acumen for well over 13 years now
I can not recommend them highly enough the staff are very knowledgeable professionals and extremely helpful in obtaining you the best product.
Big thank you to Katie Hall ( very knowledgeable and quick at sorting the product out), Stephanie Shore (who gets things done with no messing) and Claire Marshall ( very helpful and always keen to assist.
Thanks again for your help and assistance

28 de março de 2025
Avaliação não solicitada
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Resposta da Acumen Mortgages

Thank you for continuing to use Acumen over the years!

We are delighted to hear how Katie, Steph and Claire have supported you with arranging your mortgage. We really appreciate you taking the time to leave a review and we are looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

This was the third time I have used…

This was the third time I have used Acumen and every time they have been fantastic. Kevin Pollard has sorted my last two mortgages and offered great advise, no pressure to get anything following our initial conversation and always replied to any questions we had.
Thank you!!

14 de abril de 2025
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Resposta da Acumen Mortgages

Thank you for your review and for continuing to use Acumen!

I have passed this over to Kevin, he really appreciates it and is looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

A complete relief- thank you Sunny!

Sunny was incredibly helpful with my shared ownership application from start to finish. The whole process was a complete breeze and we had a mortgage offer in no time!! I'm so grateful. I am happy to recommend Acumen to anyone.

8 de abril de 2025
Avaliação não solicitada
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Resposta da Acumen Mortgages

Thank you for your review and for using Acumen.

We are so pleased to hear how helpful Sunny was and how you got the mortgage offer in no time! We hope to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Great experience

Great experience, thanks to Jake and Claire!

31 de março de 2025
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Resposta da Acumen Mortgages

Thank you for taking the time to leave a review, we really appreciate it!

We are looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Great and excellent services

26 de março de 2025
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Resposta da Acumen Mortgages

Thank you for your review, we really appreciate it.

We are looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

A DREAM COMES TRUE

Acumen Mortgages is a company conceived and birthed for destiny fulfilment, with dedicated, selfless, and supportive staff, such as Seamus Monaghan.

If you ever dream of becoming a home owner in the UK, I recommend this company 100% for achieving your dreams.

12 de março de 2025
Avaliação não solicitada
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Resposta da Acumen Mortgages

Thank you for your review, we really appreciate it.

If you ever require any further advice, please do not hesitate to contact us.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Good job to you

Good job to you

27 de março de 2025
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Resposta da Acumen Mortgages

Thank you for your review, we really appreciate it.

We are looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Seamus at Acumen was outstanding

Seamus at Acumen was outstanding. Made everything so easy and straight forward, and he even continuously kept checking to see if the interest rates had gone down. I had 7 months before my new build would be ready and luckily Seamus made sure I got the cheapest rate before I completed. Thank you so much :) would definitely recommend to anyone wanting to use a mortgage advisor

27 de março de 2025
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Resposta da Acumen Mortgages

Thank you for your review!

I have passed your comments onto Seamus, he really appreciates it and we are looking forward to working with you in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Kieran helped with the process from the…

Kieran helped with the process from the beginning till the end and he was really helpful and he made sure we were carried along every step of the way. His service is top notch and we are thankful to him for making it a stress free process with no issues. Highly recommend Kieran 👍 and he deserve a pay raise from the company 😂

27 de março de 2025
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Resposta da Acumen Mortgages

Thank you for your review and for using Acumen.

We are so pleased to hear your kind comments about Kieran and how he supported you and was able to reduce some of the stress.

We hope to work with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

We were very pleased with the service…

We were very pleased with the service received for getting our mortgage through Acumen. Having very limited knowledge on mortgages, we got all the professional help we needed on the purchase of our council property. The team at Acumen Mortgages guided us through every step of the process and made it a seamless experience. We would highly recommend Acumen Mortgages to anyone in need of mortgage services.

10 de março de 2025
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Resposta da Acumen Mortgages

Thank you for your review and for using Acumen!

We are delighted to have supported you with the purchase of your property.
If you ever need any further advice, please do not hesitate to contact us, we are always happy to help.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

Avaliado com 5 de um total de 5 estrelas

Excellent service by advisor Paul…

Excellent service by advisor Paul Hodgson looked after us from start to finish and made sure everything went smoothly

26 de março de 2025
Avaliação não solicitada
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Resposta da Acumen Mortgages

Thank you for taking the time to leave a review, we really appreciate it.

We are so pleased to hear how Paul supported you and ensured everything ran smoothly. We are looking forward to working with you again in the future.

We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.

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