Gian was amazing. Made the entire mortgage process easy for a first time buyer like us. He was so emotionally intelligent to tolerate some of my unreasonable demands. Overall, i think Acumen Mortg... Ver mais
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Veja o que dizem as avaliações
Randomly chose this company from Google, i made the right choice, i dealt with Mike Fragan, honestly what a top bloke he dealt with my remortgage and new purchase, he answered all my questions and hel... Ver mais
A empresa respondeu
I would first like to apologise to Lesley the advisor who dealt with my case. My original review was a 1/5 and this was because of a different company involved in my mortgage. Lesley did her job flawl... Ver mais
A empresa respondeu
Absolutely brilliant. Hard working dedicated staff. Natalie was amazing. Having had 2 other quotes for other companies (mortgage advisors). Natalie was able to straight away get us over 100,000 more... Ver mais
A empresa respondeu
Detalhes da empresa
- Corretor hipotecário
- também em
- Agência de seguro de vida
- Agência de seguros domiciliares
- Consultor Financeiro
- Corretor de seguros
- Seguradora de Locatários
Escrito pela empresa
With over 25 years experience we know how to get the right Mortgage and Protection for you. Our connections and relationships mean that we can get access to the best rates and move quicker than other mortgage brokers. We will always be able to find something to fit your needs. We are independent and able to recommend mortgages from the whole market. We specialise in new build, but we offer all types of mortgages including remortages, buy to let mortgages and equity release. We leave no stone unturned when it comes to getting you the mortgage that best fits your requirements. In fact, 96% of our customers go on to recommend our services to someone else. (Acumen Independent Financial Advisers Ltd. T/A Acumen Mortgages)
Informações de contato
Acumen House, OL9 9XB, Greater Manchester, Reino Unido
- 0161 688 1111
- hello@acumen-mortgages.co.uk
- acumen-mortgages.co.uk
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The experience was outstanding
The experience was outstanding. The service was quick and the staff was friendly
26 de junho de 2025
Resposta da Acumen Mortgages
Thank you for taking the time to leave us a review, we really appreciate it.
We look forward to the opportunity to work with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Acumen mortgages made the impossible…
Acumen mortgages made the impossible possible for us as first time buyers it was daunting thinking what was to come but the process was smooth and pleasant. I would personally like to Thank Lee welch for all his help throughout the purchase. I cannot recommend them enough. Massive Thank you from Sam and Amy
26 de junho de 2025
Resposta da Acumen Mortgages
Thank you so much Sam and Amy, for your fantastic review!
We’re thrilled to have been part of your journey as first time buyers, and it’s great to hear that Lee made the process smooth for you.
A huge congratulations on your new home, and we are looking forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Promise made
Promise made, Promise kept. Everything was professionally carried out.
26 de junho de 2025
Resposta da Acumen Mortgages
Thank you so much for your review, we really appreciate it!
We are looking forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Gian is an excellent Mortgage Adviser
Gian is an excellent Mortgage Adviser. Nothing was ever too much trouble for him and his dedication and professionalism really shone through. I highly recommend Acumen’s services to anyone looking for a smooth and stress-free mortgage experience. Thank you again Gian for everything you did for me. I am now all moved in and am extremely happy.
26 de junho de 2025
Resposta da Acumen Mortgages
Thank you so much for your excellent review!
Congratulations on your new home, we’re so pleased to hear you’re all settled in and happy!
We're absolutely delighted to hear that Gian provided such excellent support throughout your mortgage journey. His dedication and professionalism are a true asset to our team, and it’s wonderful to know he made the process smooth and stress free for you.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Excellent service
Excellent service, great communication. Very clear and transparent throughout the process.
25 de junho de 2025
Resposta da Acumen Mortgages
Thank you for your kind words!
We’re so pleased to hear you were happy with our service and communication. Being clear and transparent throughout the process is something we take great pride in, so it’s lovely to know it made a difference for you.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Absolutely incredible
Absolutely incredible shaun and his team an absolute credit to you all. You made our process of moving house pain free.
23 de junho de 2025
Resposta da Acumen Mortgages
Thank you so much for your review! We're thrilled to hear that our team made your move a smooth experience and we’ll be sure to pass on your lovely feedback to everyone involved.
Wishing you all the best in your new home!
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Organised service
It was a pleasant experience. Prompt and quick. Every detail explained well.
20 de junho de 2025
Resposta da Acumen Mortgages
Thank you so much for your kind words! We’re really glad to hear that you had a pleasant experience and that everything was handled promptly and clearly. It’s always our goal to make the process as smooth and straightforward as possible, so your feedback means a lot to us.
If you ever need anything in the future, we’re always here to help.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Slow process and clunky systems
Kieran was very helpful but the wider team and mortgage offer progression was slow, I was asked for the same documents multiple times because the system they use (which is their updated system) is not fit for purpose
20 de junho de 2025
Resposta da Acumen Mortgages
Thank you for your feedback. We're really pleased to hear that Kieran was helpful and provided you with good support, we’ll be sure to pass on your kind words to him.
However, we’re sorry to hear that your experience with the wider team and our system caused frustration. We completely understand how inconvenient it must have been to be asked for the same documents more than once.
Your comments are valuable to us and if there’s anything we can do to follow up or support you further, please don’t hesitate to get in touch.
The communication flow was wonderful…
The communication flow was wonderful from start to finish. All information were communicated early enough to enable you made decision.
5 de junho de 2025
Resposta da Acumen Mortgages
Thank you for taking the time to leave a review, we really appreciate it.
It was a pleasure working with you and we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Extremely Happy Customer
I have used Acumen for the last 6 years with my mortgage and life insurance needs, Paul Hodgson has been my advisor and has continually gone above and beyond to find me the best deals every time, I cannot rate him highly enough, his clear uncomplicated advice eases my concerns and he always delivers.
10 de junho de 2025
Avaliação não solicitada
Resposta da Acumen Mortgages
Thank you for taking the time to leave a review, we really appreciate it and thank you for continuing to use Acumen over the last 6 years.
We are so pleased to hear how Paul always goes above and beyond and always finds you the best deals. It's a pleasure working with you and Paul is looking forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Very helpful during our house buying…
Very helpful during our house buying process, with quick and prompt responses for any questions we had
6 de junho de 2025
Resposta da Acumen Mortgages
Thank you for taking the time to leave us a review, we really appreciate it.
Thank you for using Acumen and we hope to work with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Easy to contact
Easy to contact, Cameron was amazing with any concerns had at any point. Fast and reliable
23 de maio de 2025
Resposta da Acumen Mortgages
Thank you for your review. We are so pleased to hear how Cameron supported you through the process.
We are looking forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Simple and supportive service…
Simple and supportive service throughout the process
5 de junho de 2025
Resposta da Acumen Mortgages
Thank you so much for your review, we really appreciate it!
We are looking forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Great communication
Communication was great from start to finish. So helpful, enjoyed working with Richard very professional. Will recommend him and Acumen.
30 de maio de 2025
Resposta da Acumen Mortgages
Thank you for taking the time to leave a review, we really appreciate it.
It was a pleasure working with you and we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Comprehensive and clear communication…
Comprehensive and clear communication from Sam McWilliams that made the process as first time buyers extremely smooth. Super helpful and invaluable advice - would highly recommend.
28 de maio de 2025
Resposta da Acumen Mortgages
Congratulations on buying your first home!
We are so pleased to hear how Sam supported you through the process and and helped everything to run smoothly.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Resposta da Acumen Mortgages
Thank you so much for your review, we really appreciate it!
We are looking forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Resposta da Acumen Mortgages
Thank you for taking the time to leave us a review, we really appreciate it.
We look forward to the opportunity to work with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Very professional and quick responsive,
27 de maio de 2025
Resposta da Acumen Mortgages
Thank you for your review, we really appreciate it!
We are looking forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Resposta da Acumen Mortgages
Thank you for taking the time to leave us a review, we really appreciate it.
Thank you for using Acumen and we hope to work with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
Knowledgeable and clear
Set up a call really quickly and was really knowledgeable. Kept in contact throughout the process
16 de maio de 2025
Resposta da Acumen Mortgages
Thank you for taking the time to leave a review, we really appreciate it.
It was a pleasure working with you and we look forward to working with you again in the future.
We are glad you’ve been happy with your experience with us. Please consider recommending us to a friend. If they go ahead and use us, we’ll send you £50 Amazon Vouchers when they move in.
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