⭐️⭐️ABS Batteries⭐️⭐ Avaliações 

345
O TrustScore é 3.5 de um total de 5

3,5

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Veja o que dizem as avaliações

Avaliado com 2 de um total de 5 estrelas

Sadly a 5 year guarantee for car battery is not actually a 5 year guarantee if it goes wrong after 4 and a half years. Wear and tear so no replacement. What a fool I was to think 5 year guarantee mean... Ver mais

Avaliado com 5 de um total de 5 estrelas

Next day delivery every time, I have 7 cars for reasons only known to myself! all have advanced batteries installed & I have never had an issue with these own label batteries! A couple are way out of... Ver mais

Avaliado com 5 de um total de 5 estrelas

Bought a couple of 110Ah batteries from ABS eighteen months ago. Delivery was excellent, and batteries were solid and reliable once installed. Recently one battery developed a fault. ABS advise... Ver mais

Avaliado com 1 de um total de 5 estrelas

Don't buy from this company, warranty is non existent. Bought a leisure battery from them, after a few months, my motor mover failed. I also have an 85w solar panel which kept my previous battery good... Ver mais

A empresa respondeu

Detalhes da empresa

Informação fornecida por fontes externas variadas

Advanced Batteries supplies all battery types for many applications. We are the UK Car Battery and Leisure Battery online specialists. We also offer Motorcycle


Informações de contato

3,5

Bom

O TrustScore é 3.5 de um total de 5

345 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 83% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,5

Todas as avaliações

(345)

11 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Ordered a new 12volt battery for our…

Ordered a new 12volt battery for our caravan on a Sunday. It was delivered Tuesday lunch slightly earlier than expected. The delivery guy was so helpful and actually carried the battery and placed it in the boot of our car for us. A very good, heavy duty battery, that comes with a guarantee, and carries the facility for a 500 cycle. Plus the price was very reasonable. In total I have purchased over many years 3 batteries from Advanced.

19 de março de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Bought a battery with a 5 year…

Bought a battery with a 5 year warranty, 3 years in it failed, wont hold charge.
I phoned to enquire what was required for a claim and was told voltage and CCA.
After a jump start and driving 40 miles voltage was 12.4v so I phoned and was fobbed off being told it was only half charged and I needed garage test, and proper charge a run would not charge the battery. So much for their written guarantee. Needles to say I have bought one elsewhere (GSF and cheaper)

6 de março de 2024
Avaliação não solicitada
logotipo da ⭐️⭐️ABS Batteries⭐️⭐

Resposta da ⭐️⭐️ABS Batteries⭐️⭐

Hello,
You we're not fobbed off
We simply told you the truth and you did not like it
hence why you came to this platform to vent your anger

As you state, your battery is at 12.40 volts which is only around 70% charged
Battery charge voltage examples below
100% charged = 12.73 volts
70% charged = 12.37 volts
40% charged = 11.96 volts
10% charged = 11.51 volts

Also GSF is not cheaper than us

Avaliado com 5 de um total de 5 estrelas

Exceptional Service and Speedy Delivery

I recently purchased a leisure battery from Advanced Battery Supplies, and I'm delighted with their service. The battery arrived promptly, well-packaged, and in perfect condition. Communication with their team was excellent — they were prompt and professional in addressing my inquiries. The leisure battery itself meets all expectations, delivering reliable performance. Overall, I highly recommend Advanced Battery Supplies for their top-notch service and quality products.

15 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great Service

I needed a battery for my motorhome which would not start. One call to Advance and it was sorted. It was fitted on site by Advance fitter at the time and date promised.
Replacement battery was better than the original and at a good price.

13 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thanks ABS a genuine Seller

Despite reading negative reviews being quite worrying.
Our experience with this Company was excellent.
The battery was returned and checked out by A B S.
they found there was a genuine problem with the battery.
The battery was changed for us under warranty and now
It is working well. Therefore I can only leave the deserved
rating of excellent. They do as promised.
Many thanks ABS.

29 de janeiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

If I could leave less than zero I would…

If I could leave less than zero I would .
I bought a battery that failed within a year! And it had a 4 year warranty.
My mechanic tried to charge it and take pics of the reading.
They said he was a poor mechanic and totally wrong?
Avoid these con merchants at all cost .

25 de janeiro de 2024
Avaliação não solicitada
logotipo da ⭐️⭐️ABS Batteries⭐️⭐

Resposta da ⭐️⭐️ABS Batteries⭐️⭐

Just spoke to my colleague from ebay regarding this and i have to to agree with him, change your mechanic! asap.
Your battery is just flat (9.14 volts) and requires recharging overnight.
He also offered to collect it and do this for you but again you sided with your mechanic.

Avaliado com 5 de um total de 5 estrelas

Brilliant service yet again

Brilliant service yet again. Ordered Friday and as promised it arrived Monday morning. Well packaged and brilliant product. Have used this company a few times in the past and will continue to use and recommend to others. Thanks

22 de janeiro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

My problem fixed

I made a mistake and ordered the wrong battery I contacted them and dealt with Callum. He couldn't of been more helpful changed the battery I paid £14 for the return which I thought was very fare

11 de janeiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

You don’t honour your warranty after I…

You don’t honour your warranty after I had it tested you just ignored my emails so will be using a more trusted seller in future.

UPDATE
Battery wasn’t flat and didn’t threaten bad feedback so you are lying as well,get your facts right!

20 de dezembro de 2023
Avaliação não solicitada
logotipo da ⭐️⭐️ABS Batteries⭐️⭐

Resposta da ⭐️⭐️ABS Batteries⭐️⭐

Hello,

We reply to every relevant email.
We even honour any faulty battery warranty claim.
What we do not do is, exchange a flat (discharged) battery
as this is not covered under warranty for obvious reasons.

There is no grey area with batteries, its either faulty or down on charge.
Your battery only needs recharging but you refused to listen to our team and threatened bad feedback instead.



Avaliado com 1 de um total de 5 estrelas

Wish I could add a no star

I do not need to add much to your response as 26% negative reviews is a testimony of how you treat your customers. If you listen to the telephone conversation you will understand that Callum kept interrupting throughout the conversation. You obviously do not think before you speak, out of my 20 reviews I rated 14 with 5 stars whilst 6 are negative, one of them is yours. I will praise does companies that deserve it. If you want your defective battery you can send the courier to pick it up, just let me know the day and time. Just to let you know I have raised a claim with Paypal. Maybe if you hold courses to train your staff how to treat your customers maybe your positive reviews will improve. M

Wish I could add a no star. The company seems to have only one person answering the phone, Callum who is rude, aggressive “go away and do what you like” rogue trader. This company is the worst company I have come across. After one month the battery died, took it my mechanic, checked with his advanced equipment and confirmed the batter is dead. The car has no leakage and the alternator is perfectly fine. The aggressive Callum who does not allow you to talk and keep interrupting told me if the voltage is 11.86 volts it means the battery is good. Now I have a report and picture from my mechanic which cost a further £30 that the battery is a dud. Callum said send the battery we charge it and send it back to you and I have to pay £20 for courier and postage. What a scammer. I have a big family and know a lot of people and we will all spread the word about this scam company. 26% negative reviews and nearly all of them are related to warranty issues and rudeness of person answering the phone, probably only Callum. If you have an issue just go to your bank or Paypal and raise a dispute/claim to get your money back. Even if I have to go to my solicitor I will get this scammer. When Paypal of the bank gives us the refund they will claim it back through ABS as they will have to have a bank account open. Do not let them get away with it. Good luck guys.

3 de janeiro de 2024
Avaliação não solicitada
logotipo da ⭐️⭐️ABS Batteries⭐️⭐

Resposta da ⭐️⭐️ABS Batteries⭐️⭐

Hello,
We've been in business over 50 years and it amazes us that some customers refuse to listen to the experts.
The only person who was rude was your son to our staff.
Your battery is just discharged (flat) at around 30% charged.
You have purchased a new battery from somewhere else before even contacting us and then demanded a refund.
We have explained everything but you have simply refused everything we have explained and decided to use this platform which is only used for angry people to vent about companies.
Your Trustpilot history shows you complain about a lot of companies on here and leave them 1 stars so it clearly shows you take enjoyment out of doing this.

Send the item back to us and we will gladly refund.

Below is a 12 volt battery charge chart example.
As you stated your battery is 11.86 volts.

100% charged = 12.73 volts
70% charged = 12.37 volts
40% charged = 11.96 volts
10% charged = 11.51 volts

Thank You

Avaliado com 5 de um total de 5 estrelas

Great deal and service

I bought a battery during the Christmas 2023 holiday period. The price, performance and warranty were the best I could find. It would have been delivered the following day if I hadn't delayed for my convenience and it arrived the following day in the time slot the courier predicted.

27 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Superb Company

We bought 2 batteries for our campervan, didn't seem to hold their charge. I contacted the warranty department and spoke to Andy. I arranged to go and see him with the batteries, after a long discussion and after he tested the batteries, he said there was nothing wrong with them but still agreed to change them for a better quality battery and we paid the difference. It appeared that it was our van and not the batteries, we have had the van back to the manufacturers for a second time and it was a loose wire they had missed. The batteries are working perfectly. This is the second time we have used ABS Batteries and have not been disappointed. Great value and great service.

29 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Warranty Issues

Car battery flat after being left for two weeks, three years into a four year warranty. ABS asked me to get a battery test from one of a number of nominated tyre companies. Despite the test stating that the battery should be replaced ABS then stated that it was normal for batteries to go flat after two weeks inactivity and it needed to be connected to a battery charger.

Update - the battery that I took in for test had been fully charged with a battery charger.

in ABS's email of 09/11/23 this statement was made.
"If the vehicle was left for two weeks I am not too surprised the battery is flat." Expertise - really ?

27 de novembro de 2023
Avaliação não solicitada
logotipo da ⭐️⭐️ABS Batteries⭐️⭐

Resposta da ⭐️⭐️ABS Batteries⭐️⭐

Hello,
Nobody would ever say this sadly.
A battery is either Flat or Faulty, Its very simple.
If its faulty, we replace it absolutely no problem.
If its down on charge, it will require a recharge on a battery charger.
The problem is some people refuse to accept our expertise and advice
and demand the item be exchanged even when not faulty.

Avaliado com 5 de um total de 5 estrelas

Advanced battery supplies

Brilliant and helpful company to deal with from start to end. Really quick postage (two days). Will certainly use again and recommend highly. The courier they used was prompt and courteous also.

18 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I ordered a 120ah leisure battery and a…

I ordered a 120ah leisure battery and a genus5uk charger 2pm 15th nov and received a little after 10am 16th nov well packaged and currently charging this is the first time i have used Advanced but it will not be the last prices are ok service top notch Freddie McGee Carnforth Lancs

16 de novembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Next day delivery did not happen…

Next day delivery did not happen courier left calling card but made no attempt to deliver I know because I waited for it and when I cancelled order as it was required that day I was charged delivery for an item that did not arrive that is not the way to handle this and would advise that you think before you buy from this company

8 de novembro de 2023
Avaliação não solicitada
logotipo da ⭐️⭐️ABS Batteries⭐️⭐

Resposta da ⭐️⭐️ABS Batteries⭐️⭐

96% of our parcels get delivered the very next day. We use 3 different couriers, any online seller sadly has to deal with delays with any courier service even when we pay them for a next day service.

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