I spoke with an Advantis representative named Livvy. She was professional,articulate and very understanding of my circumstances. We agreed on an amount and a timescale of which I am really ple... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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I spoke with an Advantis representative named Livvy. She was professional,articulate and very understanding of my circumstances. We agreed on an amount and a timescale of which I am really ple... Ver mais
A empresa respondeu
Exceptional service from the lady on the phone today! So relatable and knowledgeable regarding my situation. I felt at ease talking about my financial difficulties and didnt feel judged or pressured i... Ver mais
A empresa respondeu
Advantis have plucked my address from the internet and used it to try and find someone related to me. Debt collection agency should get their facts right before sending alarming letters out. They are... Ver mais
A empresa respondeu
For any business, going through challenging financial times is really stressful but dealing with Advantis has actually come as a welcome relief. Chloe was marvellous , kind and informative. Its giving... Ver mais
A empresa respondeu
Escrito pela empresa
We understand that some situations can be stressful, and we are committed to treating every customer with compassion and understanding.
We work on behalf of various industries including Utilities, Financial Services, Telecommunications, Retail and Public sectors. Advantis is dedicated to providing ethical and effective services, ensuring both clients and customers receive professional and compliant support.
Based in the UK with offices in Stoke-on-Trent and Bolton, we are authorised and regulated by the Financial Conduct Authority, members of the Credit Services Association and are a certified Great Place to Work.
Minton Hollins Building, Shelton Old Road, ST4 7RY, Stoke-on-Trent, Reino Unido
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
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Scammers.....No money owed so fishing exercise. Do HMRC really give these clown client details ?

Resposta da Advantis
ABSOLUTE SCAM ARTISTS ....... letter sent suggesting I owe HMRC money ...... now I can recommend this company for fictional stories ...... HOWEVER .... I recently had communication with HMRC .... not for a debt but to discuss my rebate , YES a rebate ..... . I double checked if I owed them any monies and they confirmed it to be quite the opposite. The stock replies they give are a mask to cover the dishonest behaviour. Genuinely am in the belief that they send letters in the hope that people will panic and pay before checking if money is owed , getting a copy of document where the debt is allegedly from .... no wonder "Chloe" is so nice , she's a dab hand at rinsing the unwise and vulnerable..... Bin the letters, block the number and ignore completely ....

Resposta da Advantis
I had Sandra help me she was attentive and very patient with me. Kudos to your service team. Thank you again!
Oliver listened to me and was able to help me the best he could. thank you
Oliver was very helpful today and resolved my matter professionally and promptly
All was good even the time I called i didn't take much time waiting for response.The gentleman I spoke to really took his time explaining to me and made sure I understand everything.He was really kind to me.l felt being served with a kind and caring person.Keep it up!
THIS IS A SCAM DO NOT TRUST THESE PEOPLE!!!!!!! Tried to make my mother pay money she apparently owed to hmrc but it was all a lie !

Resposta da Advantis
Always been very understanding- I actually gave up trying to deal with HMRC - I let Advantis do it for me and it was much better all round
I had an online interaction - bank transfers etc were difficult but the member of staff was very helpful
They are legit. Just confirmed over the phone with HMRC the amount that I owed from a while back.
I spoke with Chloe today. She was incredibly helpful and patient. I was dreading making the call as I suffer with anxiety. She sorted everything for me. Thank you Chloe
What a wonderful soul to help me out Harrisah best ever support I ever received please keep it up.
Spoke with Bethany via Webchat, absolutely fantastic service and gave me all the available options to sort out a very annoying matter! I wish the DVLA would do there job like this lady has, then there wouldn't be any problems! Thank you Bethany
Responsive chat system. Very helpful and polite.
Very pleasant young lady. Simply made me feel relaxed and not stressed.
The person I was connected with to talk me through the reason for the call was really good
A very helpful & understanding agent Chloe
I spoke on the online chat to a team member (Oliver) about my issues, which they talked through with me and helped me resolve.
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