Ardent Credit Services Ltd t/a Debt & Revenue Services Avaliações 325

The gentleman was very professional and not intrusive, willing to help the situation with me and not demanding.

Where do I start the two advisors Paige and Lindsey are the best two customer service advisors I have ever had the pleasure of speaking to they were so warm and caring. They listened to me and took on board all of my circumstances and tailored the best options to me and for me and made me feel comfortable as I have anxiety. I can’t fault their service and I asked to speak to a manager to make them aware that they are a credit to the company and the company must be training staff on the right way but unfortunately they weren’t available.
I actually got overwhelmed with the empathy I received and they come across that they really cared and wanted to help offering several options to help with my current situation
I would rate the aervice 100 out of 100 they couldn’t have possibly done anymore for me
Thank you Paige and Lindsey your both amazing done ever change

The advisor was very polite, considerate and gave me advise that he didn’t have to.

But he did it to help me

Very helpful and polite agent and excellent service regarding my account

Olivia woz very helpful 👏🏾 👌🏾 👍🏾

I spoke with a very helpful polite lady called Lynsy she listened and talked me thru everything which helped my anxiety thank you

Chloe! You’re amazing and a star. She handled the situation with patience, compassion and utmost respect. Thank you very much and I hope you get a raise/bonus!

It’s very helpful with my query

Person who i dealt with was polite, understanding and sorted my worries. Thankyou zilly (apologies for the spelling)Great customer service

Had a fraud case since last year, everyone I spoke to had told me to sort it out myself or pay the debt off. Today was the first time I spoke to a lady. She was absolutely beyond helpful and didn't just tell me to pay or sort it, really refreshing to have someone actually listen and help as stressful as speaking to a credit service is.

I realy thought the service was good, the lsdy i was talking to was very helpfull, plrsant and understanding. She couldnt doo enough. Very good.

Really helpful and took the time to explain everything as I have some learning difficulties. I wasnt under any pressure at all.

Zilla was amazing very understanding, friendly, and patient throughout. Speaking to a debt company can be quite scary, but she kept me reassured and made the whole experience much easier

Spoke to Jess R today, was really worried at the start of the call as I explained I’d recently had a heart attack and was worried the call could trigger something else but she was a lovely girl with a very soft voice and helped me sort out my hmrc debt thank you!

They know their stuff. And this an investment banker saying this :-)

Ardent are hounding me falsely, I used the aa last year and paid my full invoice online. recently i have started being hounded by ardent credit services, a debt collector who say they are on behalf of Admiral Insurance but using my Ford insurance policy number. i spoke Ardent who told me to speak to Admiral, who passed me to Ford, who then told me it was the AA reporting that i owe them a further £248, that i have never recieved an extra invoice for nor was i due to. I contacted the AA who have emailed me confirming my invoice was fully paid and advised that i have nothing outstanding and the emails were not from them. So where have Ardent decided I owe this money from? Since sending Ardent the screenshots and emails from the AA confirming my payment and that I dont owe anything, I have had no response. I would like confirmation that this is closed and peace of mind after the hassle and stress they have caused me over nothing.