Aerless Avaliações 

410
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This a such an amazing buy! Thank you! As a flight attendant, I use this bag every day!! I had an issue with the 2nd bag and the customer service took care of it right away. Typically at other compani... Ver mais

Avaliado com 5 de um total de 5 estrelas

While I did encounter an issue with my order, their customer service team resolved it quickly and professionally. They offer 24/7 responsive support, and they truly stood by their guarantee. It’s rare... Ver mais

Avaliado com 1 de um total de 5 estrelas

Horrible customer service. I absolutely hate doing business with companies that market as a US based business but are actually overseas. The product is not the quality advertised. You can... Ver mais

Avaliado com 5 de um total de 5 estrelas

Delivery was quick. The little air pump is very powerful for its size and very easy to use. The bags compacted my travel gear effectively. One of the bags didn't work properly and was replaced promptl... Ver mais

A empresa respondeu


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

410 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 44% das avaliações negativas

Normalmente leva mais de 1 mês para responder

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(410)

393 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I bought one for my son for Christmas…

I bought one for my son for Christmas and then two more for him to use when he travels to Asia next month.

19 de fevereiro de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thank you so much for your review!

That’s wonderful to hear — we hope your son finds them helpful on his upcoming travels. Really appreciate your support!

Avaliado com 4 de um total de 5 estrelas

Great product

Great product! Everything worked as designed and I was able to use a small suitcase. Of course there is ironing, but there always is. Took some time to ship, I'm sure that can't be helped, but order early.

12 de fevereiro de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thank you so much for your review!

We really appreciate you taking the time to share your experience — it means a lot.

Avaliado com 4 de um total de 5 estrelas

Once I figured out how to get the packs…

Once I figured out how to get the packs open for the first time, the product worked great. I was afraid to put too much force into tugging the zipper, so I stopped and Googled how to open (good tips here.) It would have been helpful to have a small piece of paper in the packaging advising me to pull up rather than down the length of the zipper.

9 de fevereiro de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thanks so much for your review!

We really appreciate you sharing your experience and the helpful suggestion — that’s great feedback for us as we continue improving.

Avaliado com 4 de um total de 5 estrelas

It is a very cool Weekenderbag

It is a very cool Weekenderbag. Lot of Space and a great Fabric. Absolutely Happy

14 de fevereiro de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thanks so much for your review!

We’re really glad to hear you’re happy with the Weekender — appreciate you taking the time to share!

Avaliado com 1 de um total de 5 estrelas

Big scam!!

Big scam!!! Do not order products from this website. Products are not working, if you want refound they charge it 30-90usd for return shipping and they’re processing time for refound is 30-120 days!!!

18 de fevereiro de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

We’re really sorry to hear about your experience — this is not the standard we aim to provide.

It sounds like this wasn’t handled properly, and we’d like to make it right. Please reach out to us at support@aerless.com
with your order details (or reply to your original email), and we’ll prioritize your case and work toward a fair resolution.

Thank you for bringing this to our attention.

Avaliado com 4 de um total de 5 estrelas

Perfect for Skiers

We used 2 of your vacuum kits to for a 7-day ski trip to Europe. We didn't want to check luggage because we didn't want the hassle of waiting for our luggage at baggage claim.

One bag fit my ski pants, my husband's ski overalls and a couple of ski fleeces. The other bag fit our jeans and sweaters for going out at night. We could have never packed all of that without your product.

The only negative was it took longer for our order to arrive than was indicated when we ordered. Then we read several bad reviews and worried, per the reviews, that, it wouldn't come in time, and ordered kits from a competitor.

Your product came before we left for our trip, but not when it was expected per the initial order. So we were happy it came, but still not sure about the order process.

9 de fevereiro de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thanks so much for your review!

We’re really glad to hear the bags worked well for your trip and helped you travel without checking luggage — that’s exactly what they’re designed for.

We also appreciate your feedback on the delivery experience. We understand how important timing is, especially before a trip, and we’re working on improving this moving forward.

Thanks again for sharing your experience!

Avaliado com 5 de um total de 5 estrelas

It’s real good but it’s good to have…

It’s real good but it’s good to have various sizes.

15 de dezembro de 2025
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thanks so much for your review!

We really appreciate your feedback — and we’re currently working on introducing additional size options to better suit different packing needs.

Thanks again for sharing your thoughts!

Avaliado com 5 de um total de 5 estrelas

AERLESS has done it right

AERLESS is the vacuum-sealed packing system I’ve been waiting for. Unlike earlier versions with weak, awkward pumps and disappointing results, AERLESS features a compact, rechargeable vacuum that’s powerful and easy to use. The durable, contoured bags are stackable and fit perfectly into standard carry-on luggage.

17 de fevereiro de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thanks so much for your review!

We’re really glad to hear Aerless lived up to your expectations and made a difference compared to other options you’ve tried. It means a lot to hear such positive feedback.

Appreciate you taking the time to share!

Avaliado com 5 de um total de 5 estrelas

Quality products and great customer…

Quality products and great customer service.

13 de fevereiro de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thanks so much for your review!

We really appreciate your kind words — it means a lot to us.

Avaliado com 4 de um total de 5 estrelas

large volume becomes much smaller

Good afternoon! You have done a very useful thing! But if the packaging itself was lighter and more elastic, it would be much more convenient! pump - everything is fine, light, powerful!!!! Thank You!

17 de fevereiro de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thanks so much for your review!

We really appreciate your feedback and are glad to hear you’re enjoying the pump. We’ll definitely take your suggestion into account as we continue improving the product.

Avaliado com 5 de um total de 5 estrelas

Great customer service helped me out…

Great customer service helped me out when I ordered the wrong option. I can't wait to try these bags out on my upcoming vacation.

15 de fevereiro de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thanks so much for your review!

We’re glad to hear our team could help and really appreciate you taking the time to share. Hope the bags serve you well on your upcoming trip!

Avaliado com 5 de um total de 5 estrelas

I ordered 4 bags for an upcoming trip

I ordered 4 bags for an upcoming trip. I have only used one bag so far and it worked well especially for my bulky sweaters.

15 de fevereiro de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thanks so much for your review!

We’re glad to hear the bag worked well for your packing — especially with bulkier items. Appreciate you taking the time to share your experience!

Avaliado com 5 de um total de 5 estrelas

I purchased 2 sets of the bags prior to…

I purchased 2 sets of the bags prior to Christmas. Finally Was able to use them in February for a trip. 3 of the 4 were flawless, but one bag did not inflate. I’m giving 2 stars as I sent a request through the customer service email on February 3rd and still have not heard back from them after 10 days (message from customer service said they would respond within 24 hours).

UPDATE: I have changed my review to a 5 as I did hear back from customer service who informed me they will be sending a replacement bag.

12 de fevereiro de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thanks so much for your updated review!

We’re really glad we were able to resolve this for you and that a replacement is on the way. We also appreciate your patience while we got back to you.

Thanks again for giving us the opportunity to make things right!

Avaliado com 5 de um total de 5 estrelas

Nice for travel with bulky clothes

A very strong pump that's rechargable and doesn't require any batteries. Typically I only travel with a backpack, and it can be difficult travelling from a cold country to a hot country. After having the product for the last few months now, and it going on 2 trips with me, it allowed me to comfortably add the needed layers for any weather and not having to worry about buying more clothes when I get there.

12 de fevereiro de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thanks so much for your review!

We’re really glad to hear the pump and bags have been helping you travel more efficiently, especially across different climates. That’s exactly what they’re designed for.

Appreciate you taking the time to share your experience!

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service, love the products!

10 de fevereiro de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thank you so much for your review!

We really appreciate your kind words — glad to hear you’re enjoying the products and experience.

Avaliado com 1 de um total de 5 estrelas

I bought these bags and it took them…to long

I bought these bags and it took them way too long to get them to me. I sent them back and asked for a refund which has taken a long time. Then they sent me an email after I made a review and said if I would take my review down, they would give me $40 in Amazon credit. I still have not received that from this company in Canada.

9 de dezembro de 2025
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

We’re really sorry to hear about your experience — especially the delays and how this was handled. That’s not the standard we aim to provide.

We’d like to look into this properly and make sure everything is resolved for you. Please reach out to us at support@aerless.com with your order details (or reply to your original email), and we’ll prioritise your case.

Avaliado com 5 de um total de 5 estrelas

Really good product

Really good product, it helps us save tons of space when travelling and keep our checked luggage fees in-check when we travel as a family.

2 de fevereiro de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thank you so much for your review!

We’re glad to hear the bags are helping you save space and keep luggage fees under control — that’s exactly what we aim for.

Appreciate you sharing your experience!

Avaliado com 4 de um total de 5 estrelas

Thank you very much for your generous…

Thank you very much for your generous return policy and the quick replacement of a defective bag.

27 de janeiro de 2026
Avaliação não solicitada
logotipo da Aerless

Resposta da Aerless

Thanks so much for your review!

We’re glad we could help resolve things quickly and appreciate you taking the time to share your experience.

Avaliado com 1 de um total de 5 estrelas

2 weeks and the order has not shipped

2 weeks and the order has not shipped! Wrote to their customer service 3 days ago and they said it was "on the way" and to expect it in 7-10 days. Well, 3 days after that reply, it is still sitting in their warehouse! NEVER AGAIN! TERRIBLE!

19 de janeiro de 2026
Avaliação não solicitada

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