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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

This company is fraudulent. They state paintings are originals and NOT PRINTS, but I received a painting that is a print with some paint details added on top. The other painting I purchased stated it... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Living in a remote part of Canada, snowy days often keep me stuck indoors and it can get pretty lonely. One day, feeling a bit blue, I saw an ad on Facebook featuring colorful paintings. A painting of... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered an original oil and worked with Boris. He was a pleasure to work with, professionally packed the painting, and quick shipped it to the US. The painting is absolutely beautiful, definitely... Ver mais

Avaliado com 3 de um total de 5 estrelas

Złożyłam zamówienie w sobotę wieczorem, ale w niedzielę anulowałam je, zmieniłam zdanie. Mimo to wysłano mi paczkę, której nie chciałam. To niezgodne z prawem konsumenta. Odmówiłam odbioru przesyłk... Ver mais

Detalhes da empresa

  1. Loja de decoração de design de interiores

Escrito pela empresa

Online Art Gallery of Artist Leonid Afremov Mexico


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

270 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,6

Todas as avaliações

(270)

22 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

I have known Afremov's work for a long…

I have known Afremov's work for a long time and I recommend to all my friends and acquaintances the site run by his children. You can buy very inexpensive paintings, for every taste, the choice is huge. And Afremov's paintings always cause a smile, they are very bright, so unusual, volumetric. A true delight!

30 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Our daughters are avid cat lovers

Our daughters are avid cat lovers, so we redecorated our nursery with a cat theme. We even found suitable and cheerful paintings that make you feel good just by looking at them. These are paintings by artist Afremov HAPPY JAMMING CATS, KITTENS and CAT GUITARIST. My daughters are very happy and the room is beautiful.

5 de setembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

How good it is that I accidentally…

How good it is that I accidentally found a very good website of the artist Afremov. I have never been particularly interested in painting, but here I got stuck. And for yourself can buy paintings, and for a gift, they are unique, unusual, original. And they are drawn in a special technique with a palette knife.

9 de agosto de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I bought the painting by the wonderful…

I bought the painting by the wonderful artist Afremov for a gift, and I also got into promotion. The painting is called Small Quiet Town, for m best friend as a gift. He is a connoisseur of painting and I hope the gist will like. I ordered the painting on the official website.

4 de julho de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Will not send correct certificate of authenticity

I bought a painting Rainy Wedding that on the site stated it was a reproduction painted by Leonid Afremov himself NOT a studio reproduction. This was very important to me, it was a gift for my nieces wedding. They sent it with a certificate of authenticity that showed it as a studio reproduction and not what I ordered so I contacted them and they stated the correct painting was sent, but the wrong certificate of authenticity was sent with it they would send me the correct certificate. So I had the painting stretched and framed and gave it to my niece. I have been fighting with them for over 4 months now as they keep saying they sent the correct certificate but I have not received it. So now I think they sent me the wrong painting but do not want to admit it.

5 de dezembro de 2022
Avaliação não solicitada
logotipo da Afremov

Resposta da Afremov

Dear Susan,

Thank you for your purchase. I apologize for this issue. We sent the certificates by regular post 3 times. And 3 times you claim that you did not receive them. We have been using regular post for the shipping of the envelopes. We also emailed you a digital certificate

Please provide us the correct shipping address and a contact number by email to inessa.afremova@gmail.com and we will send a new certificate by DHL express with signature confirmation at our expense. such envelope cost around 50 USD to ship

If you have any questions, please ask. Customer satisfaction is our main goal.
 
Best Regards ,
Boris Afremov
Operational Manager

PS 22 March 2023 - full refund was provided as a customer service courtesy and certificate sent out by express currier

Avaliado com 2 de um total de 5 estrelas

Low quality copies of ‘artists’ without painting skills

Ordered a Rain Princess in black and white with a bit of colour. I received a terribly painted replica that I am terrified to hang on the wall. It’s a disgrace to use a name of the artist and sell copies of such a low artistic quality.

Update: I left the review now as for 2.5 years the painting was not properly unpacked and was stored in a role as it arrived. Only now I decided to hang it on the wall. The seller got back to me via email, agreed that the painting I received does not match their standards and offered to send a new copy.

11 de março de 2023
Avaliação não solicitada
logotipo da Afremov

Resposta da Afremov

Dear Jelena ,
thank you very much for your purchase. We got this review from you . I checked your order.  Your order was made in July 2020. It was almost 3 years ago. Why are you leaving this review only now? after all this time.  May I please see the image of the painting you received ?  we did not receive any messages or emails from you regarding your discontent with the product .
At this point The order qualifies for the lifetime exchange policy  https://afremov.com/lifetime-exchnage-policy.html .
If you have any questions, or need assistance . we are at your service
best Regards,Boris Afremov

Avaliado com 5 de um total de 5 estrelas

I have never bought anything on the…

I have never bought anything on the Internet. I don't trust small marketplaces. I don't like the things that I can't touch before purchasing. That is one of the reasons I try to avoid such shops. Nevertheless, my friends persuaded me to get a painting from this shop. I was pleasantly surprised. Everything has arrived in order. No need to complaint about the quality.

27 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Big mistake ordering these paintings

I ordered 3 paintings on their website , that said it was originally hand painted by leonid Afremov and signed , it’s not a studio ,or a print it’s original,but guess what I got 3 giclee prints ,they lie about what their selling , and they can do this because most people won’t spend the time and money to send back , don’t trust these people .

13 de janeiro de 2023
Avaliação não solicitada
logotipo da Afremov

Resposta da Afremov

Dear Brian ,

Thank you for your purchase We are sorry you did not like the paintings. I reviewed your orders . You ordered 5 pieces in total in 2022 . You ordered one studio painting and one mixed media painting/giclee in March, one limited edition original in May , one mixed media painting/giclee in August and the last one in December.

Your last 2 deliveries of August and December were the same kind of product. We are surprised you did not express your discontent before in August.

Everything you ordered came according to the descriptions inside the listings. A mixed media painting and giclee is the same thing.

Please check the FAQ page https://afremov.com/Frequently-asked-questions.html

We have all the definitions of our products there .

Print on Canvas - its a high quality print on linen durable canvas. Such print is made on a high end plotter . They can come in open or limited editions. The print is covered with varnish for protection and preservation. Each print comes with a certificate of authenticity and the logo printed on the front


Giclee / Mixed Media Painting - it's a high quality print on linen durable canvas with paint added on top. In a Giclee/ Mixed Media Painting an artist covers the print with acrylic or oil paint to give it texture and feel of a real painting. The Giclee/ Mixed Media Painting is covered with varnish for protection and preservation. Each Giclee/ Mixed Media Painting comes with a certificate of authenticity and the logo printed on the front. A student artist usually paints the texture on top of a Giclee/ Mixed Media Painting. Some older Giclee/ Mixed Media Paintings were made by Leonid Afremov

Your last order was a mixed media of a limited edition embellished and signed by Leonid himself. You got it at a very good deal . this order still falls under our return policy for free return with a prepaid return label

https://afremov.com/Return-and-Exchange-Policy.html

Please contact us by phone or email to arrange a return for refund of your last order .

+529841660292 or orders@afremov.com

Avaliado com 5 de um total de 5 estrelas

A very convenient service for…

A very convenient service for purchasing paintings. You can choose everything online. You can scale any painting you like. Many categories are available. So, if you want to buy something artistic, it is the right place to do it.

3 de janeiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I am a simple buyers who writes a…

I am a simple buyers who writes a simple review. My opinion will also be simple. This is a great site that offers great product for a small price. I bought "Rainy Alley By The LAke" and became completely satisfied with the purchase. I will most likely buy something else here next month. I am already looking at "Mysterious Rain Princess".

15 de novembro de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

I ordered a painting 4 weeks ago and…

I ordered a painting 4 weeks ago and have received nothing to confirm delivery.
I have received over 50 emails to buy more artwork though.
I have contacted them and I keep getting excuses and nothing about actual delivery dates etc.
How do they expect you to buy more when I haven't received my first purchase.
And the shipping number was not on listed either.
You quote shipping 3 to 4 weeks but 4 weeks and nothing then when I went through PayPal you suddenly responded.
I have never used a company that is so good....at scamming and getting away with it.

25 de novembro de 2022
Avaliação não solicitada
logotipo da Afremov

Resposta da Afremov

Thank you for your purchase. Your order was made on November 4 which is Friday, the processing of the order started on Monday November 7 the next business day . You claim that your order was made 4 weeks ago but you left this review on November 25th which makes it 21 days , 3 weeks from the moment of order or 18 days from the moment of processing , its definitely not 4 weeks and also the order was already several days in transit at on November 25th, the public can check it with DHL tracking 4907287324 on www.dhl.com. this tracking number says that DHL intended delivery and you can still receive it . the reason why we did not stop the shipment at the moment of refund because the return is very expensive. If you refuse this delivery, it will be abandoned

You opened a paypal dispute , the only way to close the dispute is with a refund or poof of delivery. at the time you opened the dispute, the package was in transit so we had to issue a refund. no other option was given to us. We respond to all requests and inquiries very fast. We have no messages registered from your email asking about status inquiries . The only communication we got was the paypal dispute

You claim you were scammed, I think this is quite the oposite. We lost money on shipping and lost a painting. but you got your money back. there is not financial loss on your part to claim a scam.

International delivery takes 3-4 weeks. Here is the link to the shipping policy https://afremov.com/Shipping-Policy.html .

People that read this review, please consider international shipping times . Also please check your spam folder for our automatic notifications. many times the email with the tracking notification ends up in the spam folder.

if you are worried about the delivery of your order or do not see any status updates , here are our contact methods

phone +19543721229
email - orders@afremov.com
whatsapp +529841195074

Avaliado com 1 de um total de 5 estrelas

Not the quality it was.

I bought a painting 7 years ago when leonid was still alive. This one is beautiful, super nice colors and strong brush strokes. An asset to your home. In July 2022 we bought two other paintings, these were even more expensive. But this is just a print on canvas with clear paint for some texture. This paint doesn't even match the print on canvas. And the colors are pale. I wouldn't pay even $10 for this. It is better to buy a counterfeit on Aliexpress, these are of better quality. I think they still want to make money from Leonid's name, because the paintings are nothing more. In the end we got our money back, but we lost import duties (very difficult to get back). Never buy anything here again.

30 de julho de 2022
Avaliação não solicitada
logotipo da Afremov

Resposta da Afremov

Dear Iwan,
 
Thank you very much for your purchase.  Your order was for 2 mixed media giclee on canvas. You did not order paintings. Here are links to what have been ordered . the paintings cost more and have a different description.

https://afremov.com/magnificent-clouds-b-and-w-2.html

https://afremov.com/storm-that-never-ends-b-and-w.html

The description reads the following

How Giclee is made. It's a print on high-quality canvas. Then the print is painted on top with oil or acrylic paint to add to its texture just like on the original painting. It's the most accurate form of reproduction.

7 years ago the artist was alive and was selling his work in quite affordable price. At this moment 3 years after his passing, the cost have increased on all the products including prints. Also please take into consideration the general inflation that have been in double digits in the past 3 years. When the cost of shipping and materials goes up, we have to adjust our costs accordingly


If you have any questions, please ask. Customer satisfaction is our main goal.
 
Best Regards 


Boris Afremov

Operational Manager

Avaliado com 5 de um total de 5 estrelas

I love Paris every morning

I love Paris every morning! Every of the year! - I do not remember the autor of these lines, but "Paris of my dreams" awakens these words in me. I love poetry, music, paintings, and art in general. I'm good at this.

11 de julho de 2022
Avaliação não solicitada

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