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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

This company is fraudulent. They state paintings are originals and NOT PRINTS, but I received a painting that is a print with some paint details added on top. The other painting I purchased stated it... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Living in a remote part of Canada, snowy days often keep me stuck indoors and it can get pretty lonely. One day, feeling a bit blue, I saw an ad on Facebook featuring colorful paintings. A painting of... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered an original oil and worked with Boris. He was a pleasure to work with, professionally packed the painting, and quick shipped it to the US. The painting is absolutely beautiful, definitely... Ver mais

Avaliado com 3 de um total de 5 estrelas

Złożyłam zamówienie w sobotę wieczorem, ale w niedzielę anulowałam je, zmieniłam zdanie. Mimo to wysłano mi paczkę, której nie chciałam. To niezgodne z prawem konsumenta. Odmówiłam odbioru przesyłk... Ver mais

Detalhes da empresa

  1. Loja de decoração de design de interiores

Escrito pela empresa

Online Art Gallery of Artist Leonid Afremov Mexico


Informações de contato

3,6

Bom

O TrustScore é 3.5 de um total de 5

270 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 mês

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,6

Todas as avaliações

(270)

22 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

We ordered a painting of a gracious…

We ordered a painting of a gracious ballet dancer and received a very poor not alike replica that wasn't even close to the original. It took some time to get a refund after we returned the painting. Surprisingly the painting send to us was worth $324 and the same paining returned was rated at $20 value. We really had to follow up to get our money returned. At the end we were so happy to get it back. Never again will I order a painting here again and would not advice for anybody to do so.

9 de julho de 2022
Avaliação não solicitada
logotipo da Afremov

Resposta da Afremov

Thank you for your purchase. I'm sorry that you did not like the painting. you ordered a recreation of the original painting as stated in the description. the return process was followed according to our policy and the full refund was provided after the confirmation of the delivery of the painting in our office
https://afremov.com/Return-and-Exchange-Policy.html

the initial shipment was insured for full payment value. There is no need to overpay for the insurance on a return.

If you have any questions, please ask. Customer satisfaction is our main goal.
 
Best Regards 


Boris Afremov
Operational Manager 

Avaliado com 5 de um total de 5 estrelas

The quality is excellent

I think painting is the best option for decorating a room. My office is a terribly dull place and in order to make it a little less gloomy, I decided to purchase AMSTERDAM - THE BRIDGE OF BICYCLES. The quality is excellent, and I'm happy.

7 de julho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Never forget that art is cool.

Never forget that art is cool.
"Freshness of cold in the evening" is what you need on those hot summer days in Louisiana. I would like to leave here, but I can afford to Europe just by looking at the painting.

7 de julho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I will write briefly

I will write briefly: very good. Okay, that was too short, here's more authentic: I ordered one small painting here three days ago and was pleased with what the courier brought to my house today. I will put this painting in the hall.

3 de junho de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I needed a presentable gift for my…

I needed a presentable gift for my friends’ wedding. They are very creative people, so I decided to give them a painting. I thank all the Afremov studio’s personnel for their help, as I got a little confused in the beginning in such an abundance of beauty. I decided not to stand out and presented them a painting of the wedding – DREAM WEDDING. Everyone remained satisfied.

18 de abril de 2022
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Received wrong product. No reply from seller.

I ordered a painting with museum wrap. But I received only a rolled canvas. I've contacted them twice via email. So far, no reply.

10 de março de 2022
Avaliação não solicitada
logotipo da Afremov

Resposta da Afremov

Dear Friend,



Thank you very much for your purchase. I just saw your review. I apologize for the issue. We checked our CRM program and I found no emails or social media messages from ......19@gmail.com . I attached the screenshot. Please send us a picture of the tube or the rolled painting . We have 2 options



1 - we refund $59 for stretching



2 - we send you a new painting stretched free of charge and you return the tube at our expense with a prepaid return label.



If you have any questions, please ask. Customer satisfaction is our main goal.



Best Regards ,

Boris Afremov

Operational Manager

Avaliado com 5 de um total de 5 estrelas

I recently turned to Afremov's studio…

I recently turned to Afremov's studio for help. I wanted to buy an artist's painting for a long time, but I didn't know how to do it. Studio prompted, helped to choose and make a purchase, thanks to the staff.

8 de janeiro de 2022
Avaliação não solicitada
logotipo da Afremov

Resposta da Afremov

thank you very much for the review. We appreciate your business. Happy 2022!!!

Avaliado com 1 de um total de 5 estrelas

False advertising?

****** Update 01/23/2022 ******

Definitely false adverting and liars!
After my first review, Afremov studio promised me to ship the right COA.
More than 2 months after, nothing arrived. No COA.
It seems like I bought an original hand painted by Afremov himself (as it was written on the website) and I received a copy from Afremov Studio...
If you want to buy a painting by Afremov, beware of the dubious and misleading practices of his right owners!

*******************

I ordered a reproduction painted by Leonid Afremov. The painting is absolutely wonderful. And I do love it.
However the 2 stars are due to the fact that the certificate of authenticity is absolutely not mentioning the fact that the painting is a reproduction made by Leonid Afremov himself even if it is clearly mentioned on your website and on Artmajeur.com : “Hand painted by Leonid Afremov” or “recreation made by Leonid Afremov in person”.
So there are two options : this painting is absolutely not painted by Leonid Afremov in person so it is false advertising or this panting is actually done by Leonid Afremov in person and in this case the certificate of authenticity is not mentioning that important point and should be modified.

I have written a message to the customer service, so fare, no answer.

I will modify my review in case I get an answer from Afremov.com.

21 de novembro de 2021
Avaliação não solicitada
logotipo da Afremov

Resposta da Afremov

Please provide the order id so I can check what is wrong with certification

Avaliado com 5 de um total de 5 estrelas

I wanted to thank you! Great deal and great quality!

I wanted to thank you for the help and the beautiful paintings that I have received. The price was so good and the painting so pretty that even though I do not have a place for them all I wanted to have them to change out once in a while. Thanks for reaching out to me with this deal. My first and second orders came very quickly and it is easy to see that the quality of these paintings is very good. I give this website and artwork my highest recommendation. If anyone lives close to Moses Lake, Wa, you are welcome to come to my office to see the art displayed for all my patients to see. I would recommend having the paintings done as a museum wrap by this group as they are done well and are cheaper than say hobby lobby.
Have a great day
Kasey Coulson

20 de outubro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I just love Afremov's work

I just love Afremov's work. One of my favorite paintings that I have long dreamed of buying is SISTERS. Reminds me of my girls. I recently received my order, I'm just happy, a very beautiful painting, bright, joyful!

14 de outubro de 2021
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Had a horrible experience with the…

Had a horrible experience with the website - first of all, the artwork we received looked nothing like the picture on the website. It was a poor quality reproduction with colors and brush-strokes that were completely different. We used the return label provided by Afremov.com to send back the painting two months ago, and have since then been following up with Afremov.com for a return but to no avail. Every time we receive a response that the return will be processed shortly, but we are still waiting. Very frustrating experience.

13 de outubro de 2021
logotipo da Afremov

Resposta da Afremov

I apologize for this issue. we issued your refund as soon as the package arrived. The problem was with one of our card processors 2checkout did not react to our refund requested (they process the refund manually after a request in their portal) one after the other on several occasions . The last one was made on October 12th . We called on them several times to resolve this issue. The last time we called, they notified that you opened a chargeback in September. Unfortunately, chargebacks are very slow to resolve due to very slow communications between the card processor the card provider . A refund via chargeback can take up to 90 days and we cannot do a simple refund while the chargeback is open. We already accepted the liability for this chargeback so refund should come very soon.

Avaliado com 5 de um total de 5 estrelas

My favorite painting is Little Kitten…

My favorite painting is Little Kitten as if it was written of by me and my cat) As soon as I saw it, I immediately bought it. Just an incredible similarity. And up close, the painting is somehow interesting, magical, it blows with warmth.

13 de outubro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Afremov's paintings are each with their…

Afremov's paintings are each with their own mood, each as if alive. Because of this, I fell in love with them. When I found out that you can buy paintings in the studio, I was very happy. Thanks to the studio staff for their help. After all, the paintings are very far away, but they arrive perfectly.

13 de outubro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I am very glad that I once learned…

I am very glad that I once learned about such an artist as Afremov and about his studio. It's just cool that there is such a place that continues to carry the artist talent and give it to people, and we can buy paintings quite inexpensively.

12 de outubro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Recommend

It was very regretful to learn the news about the artist Afremov's death. I have two of his painings at my summer house. They radiate a specific warmth. But I am happy to hear that the artist's children decided to continue his work.

5 de outubro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

To be honest, I was happy

My friends gave me two paintings by Afremov for the new year. It was very unexpected for me to receive such a gift. To be honest, I was happy. It is unusual, pleasant, beautiful. It's always a pity for me to spend money on something like this, but I looked at the website - the prices are reasonable!

22 de setembro de 2021
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Before

Before, I did not always know what would be better to give to my loved ones, but now I have given almost every friend a painting of Afremov. And what? After all, it is picturesque and very inexpensive.

5 de setembro de 2021
Avaliação não solicitada

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