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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

I used to be a big fan of Again Faster, but unfortunately their quality and service have really dropped off. Our most recent purchase of 20 brand-new AdMats turned out to be a huge disappointment. Aft... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Quick next working day delivery with DHL tracking. Products came perfectly packaged with no signs of damage or defects. Flat Bench made from solid steel construction, comfortable bench covering for lo... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

So superb shipping by Again Faster, with one of the best weight lifting benches on the Market. I've been looking to upgrade my home gym and this commercial grade bench is not only much cheaper than... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Purchased awaits bench and arrived extremely quickly. The service team have been amazing providing instantaneous guidance and support. The products is fabulous and I can see it outliving me. I... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Equipamentos de Ginástica

Escrito pela empresa

Again Faster are a leading supplier of high-performance, durable, functional fitness, weightlifting and strength equipment to home gyms and commercial fitness facilities across the UK & Europe. Please browse our website for one of the best ranges of barbells, bumper plates, power racks and weight benches to take your fitness to the next level! Exceptional equipment design and customer service are the heart of everything we do, and we pride ourselves on always striving to improve, just like our customers with their training efforts. We have multiple finance and payments options available for both individual customers and businesses so that you can spread the cost of your equipment purchases over time. Head to the finance area of the website for more information.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 92% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

One of my kettlebells got lost in…

One of my kettlebells got lost in transit,
I spoke to Gemma and a replacement has been sent while they track the original.
To me that is good service

17 de abril de 2026
logotipo da Again Faster Europe

Resposta da Again Faster Europe

Thanks so much for your kind words! We're really glad we were able to step in quickly and get a replacement sorted for you.

We appreciate your patience and support—enjoy your kettlebells!

Avaliado com 4 de um total de 5 estrelas

Great dumbbells

Great dumbbells. 10kg really are a lot heavier than 7.5kg!
Only gripe is the slippery release agent still on the rubber. Has to be washed off with strong detergent to make them safe.

1 de abril de 2026
logotipo da Again Faster Europe

Resposta da Again Faster Europe

Thank you for your great review — we’re really glad you’re enjoying your dumbbells!

We appreciate your feedback regarding the release agent. This can sometimes remain on the rubber coating from the manufacturing process, and as you’ve mentioned, it may require a quick clean before first use. We’ll certainly pass your comments on to our quality team.

Thanks again for taking the time to share your experience, and happy training!

Avaliado com 1 de um total de 5 estrelas

I still haven’t received my order!

I still haven’t received my order! I ordered it 11 days ago and still no sign of it

11 de abril de 2026
logotipo da Again Faster Europe

Resposta da Again Faster Europe

Thanks for taking the time to leave us a review.

We’re sorry to hear you’re still waiting for your order.

While your item was dispatched within the expected delivery window shown on the product page, this is not our usual level of service. We recently completed a warehouse relocation, which temporarily led to longer dispatch times than usual.

I can confirm your order is now with the courier and is scheduled for delivery tomorrow.

Thank you for your patience, and please get in touch if you need any further help.

Avaliado com 1 de um total de 5 estrelas

Not The Company They Used To Be

I used to be a big fan of Again Faster, but unfortunately their quality and service have really dropped off. Our most recent purchase of 20 brand-new AdMats turned out to be a huge disappointment. After about a month, the wooden inserts started coming loose and it was just really poor quality all around. When we contacted them, they blamed it on how we stored them, even though their own ads showed the same stacking method. They didn’t offer a refund or take responsibility. We definitely won’t be using them again.

1 de dezembro de 2025
Avaliação não solicitada
logotipo da Again Faster Europe

Resposta da Again Faster Europe

Thank you for your feedback. We’re sorry to hear that your experience did not meet your expectations, particularly as you have previously been a valued supporter of Again Faster.

After carefully reviewing your case, no warranty fault was identified. Our AbMats are intentionally designed to open at the Velcro seam, allowing access to the internal wooden insert and helping to maintain the product’s durability over time. This is a standard design feature rather than a defect.

During our correspondence, we advised that tightly stacking the mats can place pressure on the Velcro seam, which may cause them to open more easily. While similar stacking methods may appear in promotional imagery, these are for illustrative purposes and do not reflect recommended long-term storage practices.

Although we were unable to offer a refund on this occasion, we stand by the quality and design of our products. We genuinely value your feedback and will take it into consideration as we continue to improve our product guidance and customer experience.

If you would like to discuss this matter further, please contact our support team

Avaliado com 1 de um total de 5 estrelas

To let to get the product

To let to get the product. I’ve order and it’s been 11 days and I haven’t got any notification about the delivery of product after paying fast delivery charges.

11 de março de 2026
logotipo da Again Faster Europe

Resposta da Again Faster Europe

We sincerely apologise for the delay. and the lack of communication you experienced. This is not the standard of service we aim to provide.

The disruption was caused by a recent warehouse move, which unfortunately led to unforeseen dispatch and response delays. We fully understand your frustration, and apologise for the inconvenience caused.

Avaliado com 1 de um total de 5 estrelas

I ordered a barbell that was in stock…

I ordered a barbell that was in stock and the dispatch time was stated as 2-3 days and I have been waiting over 9days now, communication has been poor and now my emails are being left unanswered. I have tried to contact through other forms such as phone calls and can’t get through. I am still waiting on my purchase, I have had to buy another barbell in the in between, this service is shocking and being ignored when there is a problem is a terrible service to provide.

6 de março de 2026
logotipo da Again Faster Europe

Resposta da Again Faster Europe

We sincerely apologise for the delay. and the lack of communication you experienced. This is not the standard of service we aim to provide.

The disruption was caused by a recent warehouse move, which unfortunately led to unforeseen dispatch and response delays. We fully understand your frustration, and apologise for the inconvenience caused.

Avaliado com 5 de um total de 5 estrelas

It’s a quality piece of kit

It’s a quality piece of kit, gym quality and looks fantastic. Glad I treated myself

12 de fevereiro de 2026
logotipo da Again Faster Europe

Resposta da Again Faster Europe

Thank you so much for the great review!

We’re thrilled to hear you’re happy with the quality — and even better that you’re pleased you treated yourself. That’s exactly what we love to hear.

Thanks again for your support!

Avaliado com 3 de um total de 5 estrelas

Power Rack

Love the look of the cage and easy to assemble but I’ve already come close to injury as the spotter bars slide out and whilst I pushed to failure on my lifts the spotter bars had come out of the frame and fortunately my barbell stayed up high enough not to land on my face and do me some serious damage , seems like they need some sort of safety catch to prevent this happening, so I’m always double checking on it now as it’s made me a bit paranoid .

4 de fevereiro de 2026
logotipo da Again Faster Europe

Resposta da Again Faster Europe

Thank you for taking the time to leave a review. We’re really glad to hear you love the look of the cage and found it easy to assemble — but we’re very concerned to read about your experience with the spotter bars.

Safety is absolutely our top priority, and the spotter bars should not slide out when they are correctly installed and used. We’d really like to look into this properly for you, as what you’ve described isn’t the experience we want anyone to have.

Please could you contact our customer support team directly with your order number and, if possible, a short video or photo of how the spotter bars are sitting in the frame? This will allow us to check whether there may be a fitting issue, a faulty component, or whether we need to send replacement parts. If there is any defect at all, we will resolve it quickly.

Thank you again for raising this — feedback like this is important, and we take it very seriously.

Avaliado com 5 de um total de 5 estrelas

Communication was excellent

Communication was excellent, delivery prompt & the bike is in excellent working order so it’s a big thank you from us

1 de fevereiro de 2026
logotipo da Again Faster Europe

Resposta da Again Faster Europe

Thank you for taking the time to leave such a lovely review.

We’re delighted to hear that you were happy with the communication, prompt delivery, and—most importantly—that the bike arrived in excellent working order. That’s exactly the experience we aim to provide, so it really means a lot to receive your feedback.

Thank you again for your kind words and for choosing us

Avaliado com 5 de um total de 5 estrelas

Great value for a pre-used bike

Great value for a pre-used exercise bike.
Good communication and delivery at a time that suited us. Bike in great condition and very well packaged. All in all a great service.

25 de janeiro de 2026
logotipo da Again Faster Europe

Resposta da Again Faster Europe

Thank you so much for taking the time to leave us a review!

We’re really pleased to hear that you’re happy with the value of your pre-used exercise bike and that everything from communication to delivery went smoothly. It’s great to know the bike arrived in excellent condition and well packaged too.

We truly appreciate you taking the time to share your experience, and we hope you get many great workouts out of your new bike!

Avaliado com 5 de um total de 5 estrelas

Excellent service

Ordered easily and was delivered swiftly.
Rescheduled delivery due to horrendous weather else it would have been faster.
Equipment perfect and clean, in good condition.

1 de janeiro de 2026
logotipo da Again Faster Europe

Resposta da Again Faster Europe

Thank you for taking the time to leave a review.

We’re pleased to hear that the ordering process was straightforward and that delivery was prompt, despite the poor weather conditions requiring a reschedule. It’s also great to know the equipment arrived clean, in excellent condition, and met your expectations.

Thank you again for your feedback — we look forward to assisting you in the future.

Avaliado com 5 de um total de 5 estrelas

Fabulous bench.

Purchased awaits bench and arrived extremely quickly. The service team have been amazing providing instantaneous guidance and support.

The products is fabulous and I can see it outliving me. I’ve used it several times and it is absolutely fantastic.

As I am a photographer, this will also be used as proposing bench for a couples.

A fabulous piece of gym equipment and thank you so much.

12 de janeiro de 2026
Avaliação não solicitada
logotipo da Again Faster Europe

Resposta da Again Faster Europe

Thank you so much for such a wonderful review!

We’re delighted to hear your bench arrived quickly and that our service team could support you along the way. It’s great to know you’re loving the quality and durability of the bench .

Thanks again for choosing us!

Avaliado com 5 de um total de 5 estrelas

Outstanding

Excellent experience, came right on time, product was immaculate and they assembled it all for me very quickly. Highly recommend.

31 de dezembro de 2025
logotipo da Again Faster Europe

Resposta da Again Faster Europe

Thank you for the great feedback! We’re really pleased to hear everything went smoothly and that you were happy with the product and assembly. Your recommendation means a lot to us!

Avaliado com 5 de um total de 5 estrelas

Solid bit of kit

Product arrived fast. solid piece of kit. Only minor criticism is the instructions could be more clear. maybe a QR code to a youtube page with someone unboxing and assembling etc.

27 de dezembro de 2025
logotipo da Again Faster Europe

Resposta da Again Faster Europe

Thanks so much for taking the time to leave a review!

We’re really pleased to hear the product arrived quickly and that you’re happy with the quality. Thanks as well for the helpful feedback on the instructions — that’s a great suggestion, and we’ll certainly take it on board as we look to improve the setup experience.

Enjoy the kit, and thanks again for choosing us!

Avaliado com 5 de um total de 5 estrelas

Bought a rackable ez bar

Bought a rackable ez bar, quick delivery and well wrapped up...bar oiled nicely.

29 de dezembro de 2025
logotipo da Again Faster Europe

Resposta da Again Faster Europe

Thanks so much for the great review!

We’re really pleased to hear you’re happy with the rackable EZ bar and that it arrived quickly and well packaged.

Enjoy your training, and thanks again for choosing us!

Avaliado com 2 de um total de 5 estrelas

No news 🤷

No news 🤷 , no updates

25 de dezembro de 2025
logotipo da Again Faster Europe

Resposta da Again Faster Europe

Thank you for your feedback. We’re sorry to hear that your experience didn’t meet expectations.

When your order was placed, we were closed for the Christmas holiday period. During this time, our website displayed updated dispatch and delivery information to reflect the temporary closure.

Your order was sent out on the first day we returned to the warehouse. We understand waiting can be disappointing, and we truly appreciate your patience.

If there’s anything further we can help with, please don’t hesitate to get in touch with our customer service team — we’d be happy to assist.

Avaliado com 5 de um total de 5 estrelas

Took as long as they said it would to…

Took as long as they said it would to arrive, but its a FANTASTIC piece of kit, worth every penny.

22 de novembro de 2025
logotipo da Again Faster Europe

Resposta da Again Faster Europe

Thank you for your review!

We appreciate your patience with the delivery time, and we’re thrilled to hear you think the kit is fantastic.

Thanks again for your support — it really means a lot to us.

Avaliado com 1 de um total de 5 estrelas

Again( NOT ) faster

Hoping to read others reviews and think it’s just me. But others having the same issue. My experience has been pretty awful so far. Purchased a rack on the 30th November. Website states delivery in 2-3 working days. Made contact with company about delivery date. Got a very unprofessional response. With no courtesy from the useless person on the chat. Even know I’m the purchaser. Buying from them. Just wanted an ETA I was told when they get a delivery. I will then get mine. And if I’m not happy with that. Then I can cancel. I actually think the product is a Decent price. But I feel for the company if they are going to employ people like that and operate this way. Set up for failure.
If anyone from Again (NOT)Faster Europe. Has taken the time to read this. Could I have an eta please? Still waiting.

10 de dezembro de 2025
Avaliação não solicitada
logotipo da Again Faster Europe

Resposta da Again Faster Europe

Thank you for your review. We’re sorry for any confusion. The item you purchased is a pre-order item, which means it has not yet been released or dispatched. The expected shipping date is included on the product page, and your order will be sent out in the next 1-2 working days.

If you need an update or have any questions, we’re always happy to help—please feel free to contact our support team.

Avaliado com 1 de um total de 5 estrelas

Good items - terrible delivery service

Good items, but don’t expect them to arrive within a month. You will also have to chase them up because otherwise you won’t hear anything.

Still waiting on an order after a month, and then saw an ad saying ‘super fast delivery’.

9 de novembro de 2025
Avaliação não solicitada
logotipo da Again Faster Europe

Resposta da Again Faster Europe

Thank you for your review. We’re sorry for any confusion. The item you purchased is a pre-order item, which means it has not yet been released or dispatched. The expected shipping date is included on the product page, and your order will be sent out in the next 1-2 working days.

If you need an update or have any questions, we’re always happy to help—please feel free to contact our support team.

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