I am so happy I decided to use Agria for my pets insurance. My beautiful 2 year old Newfy Cross developed hip issues recently which was heartbreaking to discover but thanks to Agria she will be looked... Ver mais
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Veja o que dizem as avaliações
One of our senior dogs had quite a lot of illness recently and subsequently went over the rainbow bridge. Nothing but rapid responses and settlements and a lovely sympathy letter from Agria when he p... Ver mais
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I was recommended Agria and I can certainly see why. I spoke with Mave to arrange cover for our Autism support dog, Loulou, and she made the entire process stress-free. Her explanations were clear and... Ver mais
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We have held pet insurance with pet insure for the last 11 years since our Rough collie Bressie was a pup. We have found dealings at all times excellent particularly in recent times when Bressie... Ver mais
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Detalhes da empresa
Escrito pela empresa
We know how much you love your pets and horses. We love ours too. That's why we provide lifetime dog, cat & horse insurance, ensuring that every beloved member of your family receives the care they deserve.
What sets us apart
Escrito pela empresa
- Best of care for pets and peace of mind for owners
- We shape our products by working with vets, breeders and rehoming organisations. We believe in a tailored approach to pet insurance, which is why our policies offer a flexible range of options so our customers only pay for what they need. Our staff love animals and are committed to ensuring pet owners receive the best service. Our claims handling team consists of veterinary-trained nurses and all our staff are based here in Ireland. As pet insurance specialists, innovation, research and working with animal health and welfare partners is at the heart of what we do. We believe pet insurance should be simple and uncomplicated.
Informações de contato
PO Box 911, Little Island, T45 YR96, Cork, Irlanda
- 0212029119
- info@agriapetinsure.ie
- agriapetinsure.ie
10% Online Discount Available
4,8
Excelente
985 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Efficient and helpful service and claim processing …
Sean from Agria was very efficient and easy to deal with. He dealt with my claim very promptly and kept me informed. It is worth having a policy with Agria for peace of mind and I would recommend.
11 de setembro de 2025
Avaliação não solicitada
Resposta da Agria Ireland
Hi Lorraine,
We appreciate the review and are happy that you had your claim dealt with to your satisfaction.
Regards
The Team at Agria Ireland
Sean dealt with my recent claim
Sean dealt with my recent claim. He was very professional, helpful and dealt with my claim promptly.
3 de setembro de 2025
Avaliação não solicitada
Resposta da Agria Ireland
Hi Caroline,
We're really glad that Sean was able to help you with your recent claim, and appreciate the great review - thank you so much.
Regards
The Team at Agria Ireland
Iain looked after me when taking out…
Iain looked after me when taking out pet insurance for my Dachshund Sally. He explained everything so well and contacted me at a time that suited me. Great value pet insurance.
2 de setembro de 2025
Avaliação não solicitada
Resposta da Agria Ireland
Hi Kate,
We want to thank you for leaving such a great review - we aim to provide the best of service to you at all levels, and are glad that everything was to your approval.
Regards,
The Team at Agria Ireland
Always supportive and easy to deal…
Always supportive and easy to deal with. Any claims or queries dealt with professional and everything explained fully. Have 2 aging dogs and visits to vets more regularly and its great to have this insurance wit the financial protection it provides for certain treatments.
22 de agosto de 2025
Avaliação não solicitada
Resposta da Agria Ireland
Hi Colm,
Thank you for your kind feedback. We are so pleased to hear that you find our service supportive and easy to deal with, and that your claims and queries have been handled professionally and clearly.
We understand how important peace of mind is, especially with aging pets, and we are glad your cover provides you with reassurance and financial protection for their care.
If you ever need any further assistance, please do not hesitate to get in touch.
Kind regards,
Agria PetInsure Team
Quick turn around on claim
Quick turn around on claim. Definitely worth having insurance otherwise treatment would of cost nearly €1000 instead of my €90 excess.
1 de agosto de 2025
Avaliação não solicitada
Resposta da Agria Ireland
Hi Sandra,
Thank you for sharing your feedback. We are delighted to hear that your claim was processed quickly and that your cover provided valuable support with the treatment costs.
If you ever need any further assistance, please don’t hesitate to reach out.
Kind regards,
Agria PetInsure Team
Claims addressed to satisfaction
After some initial confusion, two claims for ACL were dealt with efficiently and in keeping with our policy. Thank you
21 de agosto de 2025
Avaliação não solicitada
Resposta da Agria Ireland
Hi George,
Thank you so much for taking the time to leave us a review and for sharing your experience with Agria.
If you need any further assistance in the future, please do not hesitate to get in touch.
Kind regards,
Agria PetInsure Team
Dog insurance Genuinely helpful chat outlining the…
Genuinely helpful chat outlining the great cover Agria provide for my new pup and older dog . The price was reasonable and better still can be paid monthly at no extra cost
21 de agosto de 2025
Avaliação não solicitada
Resposta da Agria Ireland
Thank you for taking the time to leave us a review.
We are committed to providing sincere and attentive service to all our customers from start to finish. Welcome to Agria, and we wish your pets continued health and well-being.
We will share your feedback with the team, as I am sure they will be very pleased.
If you require any further assistance, please do not hesitate to contact us.
Kind regards,
Agria PetInsure Team
Be aware of 35% deduction for dogs 7+
My fault, I know, but beware of the small print. A 35% deduction to claims is applied to all dogs over 7 years of age. This is notfair when most dogs live 10 to 12 years. The option to up the premium as dogs age should be given to bridge that gap. That said, the claim was dealt with quickly and easily by the team at Agria.
18 de agosto de 2025
Avaliação não solicitada
Resposta da Agria Ireland
Dear Emmett,
Thank you so much for taking the time to leave us a review and for sharing your experience with Agria. We really appreciate your kind words about how quickly and smoothly your claim was handled – our team will be so pleased to hear this.
We completely understand your feelings about the 35% co-payment for older pets. Many dogs do live long, happy lives well beyond seven, and we know how important it is to feel fully supported throughout their later years. The co-payment is there to help keep premiums more affordable for everyone, but we do take on board your suggestion about offering more flexible options as pets age. Feedback like yours is incredibly valuable in helping us shape the cover we provide in the future.
Thank you again for your honest feedback and for trusting us with your dog’s insurance – we wish you and your companion many more happy and healthy years together.
Warm regards,
The Agria Ireland Team
Speed and efficiency of settlements
One thing that makes Agria stand out is the speed and efficiency of how they settle claims. I would thoroughly recommend Agria.
13 de agosto de 2025
Avaliação não solicitada
Resposta da Agria Ireland
Hi Peter,
We are glad to hear that you had a 5 star experience with our team.
We really appreciate the time you have taken to leave such a positive review.
We will pass your feedback to them all, as I know they will be delighted.
If you ever need any further assistance, do not hesitate to reach out!
Kind Regards,
Agria PetInsure Team
Efficient and very friendly service
Efficient and very friendly service. Highly recommended
8 de agosto de 2025
Avaliação não solicitada
Resposta da Agria Ireland
Hi Siobhan,
Thank you for taking the time to leave us a 5 star review. We are sure that you will continue to experience out fantastic service when you need us.
If you ever need any further assistance, do not hesitate to reach out!
Kind regards,
Agria PetInsure Team
Great service
Very good experience very straight forward contacted them when my French bulldog needed emergency surgery on his spine. The whole process was so easy. I have recommended Agria to other pet owners in the vets also and would recommend to everyone
30 de julho de 2025
Avaliação não solicitada
Resposta da Agria Ireland
Hi Deborah M.
Thank you so much for your positive feedback regarding your recent experience with us. We are glad you had such a positive experience with Agria PetInsure. We will ensure the team are aware of your comments.
We wish your pet a speed recovery and if you ever need any further assistance, do not hesitate to reach out!
Claim paid in full emergency spinal surgery
Made a claim for €4k for an emergency spinal surgery for my French Bulldog, was paid in full without quibble, very happy with service
28 de julho de 2025
Avaliação não solicitada
Resposta da Agria Ireland
Hi Stephen,
Thank you so much for your kind feedback!
We are really glad to hear that we could help make a stressful situation easier for you and that the claim process went smoothly. It is great to know that your dog’s vet bill was covered without any hassle.
If you ever need any further assistance, do not hesitate to reach out!
Kind regards,
Agria PetInsure Team
Avoid Agria
I would advise steering clear of Agria at all costs. Awful service. They are unsympathetic and very expensive. The claims handler did not know what euthanasia meant, After years of not claiming anything it was distressing dealing with them when I needed to claim. There has to be much better options out there. Do yourself a favour and find sn alternative!
Agria's response below is pathetic 🙄
Paid €2k in insurance over 6 years. Claim Settlement was €386. Please people think hard before taking out insurance!!!
14 de julho de 2025
Avaliação não solicitada
Resposta da Agria Ireland
Dear Helen,
We’re deeply sorry for the loss of your beloved pet and understand how incredibly difficult this time must have been for you. Please accept our heartfelt condolences.
We’re saddened to hear that you felt let down during such an emotional time. This is not the experience we want for any of our customers, and we regret that our service did not meet your expectations when you needed us most.
While we’re pleased that we were able to settle and pay your claim, we completely understand that the process felt distressing under the circumstances. Your feedback about your interaction with us has been shared internally so we can learn from this and provide more compassionate support in the future.
Thank you for taking the time to share your experience with us.
Regards,
The Team at Agria Ireland
Resposta da Agria Ireland
Hi David,
Thank you for taking the time to leave us such a positive review. We are sure that you will continue to experience out fantastic service when you need us.
If you ever need any further assistance, do not hesitate to reach out!
Kind regards,
Agria PetInsure Team
No problems when it came to claiming…Claims
No problems when it came to claiming and the payout. As long as you have your vaccinations in order there will be no problem. Make sure you have all you vaccinations and proof off vaccinations in order
1 de julho de 2025
Avaliação não solicitada
Resposta da Agria Ireland
Hi Kohn,
Thank you for taking the time to leave us a review.
We are really glad to hear that we could help make a stressful situation easier for you and that the claim process went smoothly.
We will ensure the team are aware of your comments.
If you ever need any further assistance, do not hesitate to reach out!
Kind Regards,
Agria PetInsure Team
Excellent service
Simple process dealt with through my vet, efficiently and promptly.
12 de maio de 2025
Avaliação não solicitada
Easy to deal with
I have been insuring 2 of my cats with Agria for a while. There had a very efficient claim processing procedure compare to other insurers i had ever been with. it usually took less than a week for them to come back with decision and settlement after my form/document submission. They are very easy to deal with. I am highly recommended the company
11 de abril de 2025
Avaliação não solicitada
DO NOT BUY A POLICY WITHOUT READING THE REVIEWS
Very unhappy, they are denying a claim and saying that a completely unrelated illness to the one I claimed, was a symptom of the dog's current condition. It was NOT! The condition the are claiming was a "Clinical sign" was COMPLETELY RESOLVED with an antibiotic. Last time I checked, antibiotics do NOT treat diabetes, which the dog was diagnosed with 2 months later.
*update after reply*
They cannot even correctly address customers all they do is copy and paste the same reply to ALL one-star reviews. That is how seriously they take their PAYING CUSTOMERS.
4 de fevereiro de 2025
Avaliação não solicitada
Resposta da Agria Ireland
Thank you for taking the time to leave us a review. We are sorry to hear that you are unhappy with the service you have experienced.
All claims are reviewed based on the clinical history provided by your Vet and in line with the Terms and Conditions of the Policy. If you feel that the information we have been provided with is incorrect, you can always avail of our appeals process, which has been communicated to you.
We want to emphasize that we take all customer concerns seriously and are dedicated to addressing them promptly and efficiently. Your feedback has been logged and we would like to assure you that we are at all times seeking to improve our products and services in line with our customers’ needs.
Best regards,
Agria Petinsure Team
"Grateful for Agria's Support During a Tough Time!"
I’m so glad I chose Agria Petinsure! When my dogs, Lily and April, unexpectedly needed surgery, I was overwhelmed, worried about their health, the costs, and how to handle everything. But Agria made it so much easier. Filing a claim was straightforward, and their team was incredibly kind and supportive every step of the way.
They really took the stress out of a tough situation, and it meant so much to know they genuinely cared about Lily and April. The transparency throughout the process and the quick resolution of my claims gave me the peace of mind to focus on my girls’ recovery.
If you’re looking for pet insurance that truly cares, Agria is an amazing choice. I’m so grateful for their support!
6 de novembro de 2024
Avaliação não solicitada
Resposta da Agria Ireland
Hi Paul,
Thanks for the great testimonial. It's great to hear about the care and peace of mind that our cover has provided to Lily, April and yourself so you can focus on helping them recover.
Many Thanks,
The Team at Agria Ireland
I find them useless
I find them useless. Very hard to deal with, very demanding and in the end no payout as various exclusions, excess and deductions are applied. Daylight robbery. Not recommended at all. You have been warned.
16 de janeiro de 2025
Avaliação não solicitada
Resposta da Agria Ireland
Hi Rafal,
Thank you for taking the time to leave us a review. We are sorry to hear that you are unhappy with the service you have experienced.
All claims are reviewed in line with the Terms and Conditions of the Policy and it is important to note also that every policy has an excess which applies in the event of a claim.
We want to emphasize that we take all customer concerns seriously and are dedicated to addressing them promptly and efficiently.
We have logged your feedback and we would like to assure you that we are at all times, seeking to improve our products and services in line with our customers needs.
Best regards,
Agria Petinsure Team
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