Becc is amazing. She genuinely cares. Becc works hard to troubleshoot and problem solve. She remains practical in problem solving all the while still remaining supportive and working with students. Be... Ver mais
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Veja o que dizem as avaliações
Originally was pretty bad with ridiculous marking times and fails for bad reasons like photos submitted in wrong format or other nonsense. Feedback was pretty good but, a 2 weeks wait to approve a typ... Ver mais
A empresa respondeu
Oliver is a great coach and has been very helpful during the virtual classes. He takes the time to explain what you need and is good at giving you examples that helps you understand the concepts.
Just got off a call with Quanah and he was amazing throughout the whole induction. He was well spoken, patients and knowledgeable. He answered all my questions without hesitation and rapidly too. He g... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
The Australian Institute of Personal Trainers is a privately owned registered training organisation, specialising in a range of health, wellness and fitness qualifications which are delivered both online and face-to-face.
Informações de contato
54-58 Brookes St, 4006, Bowen Hills, Austrália
- aipt.edu.au
4,7
Excelente
686 avaliações
Respondeu a 93% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
samual clarified clear instruction to…
samual clarified clear instruction to me which was so helpful i now understand my assignment
3 de novembro de 2025
Avaliação não solicitada
Resposta da The Australian Institute of Personal Trainers
We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Tammy. We can’t wait to see where your career in Health & Fitness takes you!
All the best,
The AIPT Team
good staff
good staff. Great experience live being able todo it in my own time.
30 de outubro de 2025
Avaliação não solicitada
Resposta da The Australian Institute of Personal Trainers
Hi Denielle,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team
LAYKO service was amazing
LAYKO service was amazing and helped me out so much! Great communication and super polite!
28 de outubro de 2025
Avaliação não solicitada
Resposta da The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us, Shyla!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
Cris was rlly nice and very sensitive…
Cris was rlly nice and very sensitive to every detail which made the whole process to go smoothly. I loved her performance
23 de outubro de 2025
Avaliação não solicitada
Resposta da The Australian Institute of Personal Trainers
It’s awesome to hear you've had such a great experience with our team, Prince. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.
All the best,
The AIPT Team.
Knowledgeable and well spoken staff
Just got off a call with Quanah and he was amazing throughout the whole induction. He was well spoken, patients and knowledgeable. He answered all my questions without hesitation and rapidly too. He gave me the best suggestions, demonstrating the he genuinely cares about the well-being of us students, even going as far as leaving his contact for future support. A raise is definitely deserved. Thank you Quanah!
24 de outubro de 2025
Avaliação não solicitada
Resposta da The Australian Institute of Personal Trainers
Hi Kevin,
Thank you for your kind words! We’re so happy to hear you’ve had a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The AIPT Team
online help for instant solutions to resolve my issue quickly and efficiently.
Great and fast solution to resolve my issue.
23 de outubro de 2025
Avaliação não solicitada
Resposta da The Australian Institute of Personal Trainers
We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Madiha. We can’t wait to see where your career in Health & Fitness takes you!
All the best,
The AIPT Team
She answered all my questions and made…
She answered all my questions and made me feel like I wasn’t asking silly questions.
22 de outubro de 2025
Avaliação não solicitada
Resposta da The Australian Institute of Personal Trainers
Hi Shane,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
1/10 do not recommend
When I first signed up, I was told there’d be all these “extras” included but none of that was ever delivered. The assignments are poorly written, support is almost non-existent, and the whole setup feels money-driven rather than focused on helping students succeed.
I’ve decided to continue my studies elsewhere because after completing my Cert IV, I feel like I’ve learnt very little, and honestly, I’d be a bit apprehensive hiring a trainer who studied through AIPT as well
21 de outubro de 2025
Avaliação não solicitada
Resposta da The Australian Institute of Personal Trainers
Hi Annon,
We always aim to deliver a great experience for our students, and we are devastated to hear about your experience. It certainly isn't how we want our students to feel when you trust us with your education.
I have personally escalated your case to our Student Experience team, who would like to speak with you directly. However, we can't accurately link you to our student records based on your username alone. We understand the frustration with asking you to contact another one of our departments, but if you could you send us an email to student.experience@aipt.edu.au with your contact information, our team will be able to get in contact with you ASAP.
Thank you,
The AIPT Team.
Really helpful
Really helpful, instantly fixed issue within minutes, was also kind over the phone
20 de outubro de 2025
Avaliação não solicitada
Resposta da The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us, Jordan!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
Marc was really helpful and solved my…
Marc was really helpful and solved my issue very quickly!
17 de outubro de 2025
Avaliação não solicitada
Resposta da The Australian Institute of Personal Trainers
It’s awesome to hear you've had such a great experience with our team, Martha. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.
All the best,
The AIPT Team.
Wonderful and efficient response
It was a wonderful response and the person was really helpful and knowledgeable
13 de outubro de 2025
Avaliação não solicitada
Resposta da The Australian Institute of Personal Trainers
We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Utsav. We can’t wait to see where your career in Health & Fitness takes you!
All the best,
The AIPT Team
LAYKO is very efficient in resolving my…
LAYKO is very efficient in resolving my issues with portal cert IV access and she was very responsive and helpful to expedite my cert 3 certificate.
Thank you for your awesome support.
7 de outubro de 2025
Avaliação não solicitada
Resposta da The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us, Gurpreet!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
IPAF help with approval
marc helped me today get my IPAF approved so i can proceed with my course. I had done all of my theory and just needed to start my workplace assessments. he was quick and very helpful!
1 de outubro de 2025
Avaliação não solicitada
Resposta da The Australian Institute of Personal Trainers
Hi MC,
Thank you for your kind words! We’re so happy to hear you’ve had a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The AIPT Team
Great work Done by Samuel :)
Great work Done by Samuel :)
30 de setembro de 2025
Avaliação não solicitada
Resposta da The Australian Institute of Personal Trainers
We’re so thrilled to hear! Thank you for taking the time to share your experience with us, Suresh. We can’t wait to see where your career in Health & Fitness takes you!
All the best,
The AIPT Team
Marc was really helpful and quick in…
Marc was really helpful and quick in what he had to do
26 de setembro de 2025
Avaliação não solicitada
Resposta da The Australian Institute of Personal Trainers
Hi Cody,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
Course extension
Layko was super efficient in applying my extension and helping me with any admin related queries! Thank you Layko
25 de setembro de 2025
Avaliação não solicitada
Resposta da The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us, Grace!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
Resposta da The Australian Institute of Personal Trainers
It’s awesome to hear you've had such a great experience with our team, Bravo. We’re so happy you’ve enjoyed your studies, and we can’t wait to see where this exciting new chapter takes you.
All the best,
The AIPT Team.
Michael was very helpful when i spoke…
Michael was very helpful when i spoke to him on the phone. He talked me through everything I needed to know about the course. Very friendly and supportive.
18 de setembro de 2025
Avaliação não solicitada
Resposta da The Australian Institute of Personal Trainers
Hi Bradley,
Thank you for your kind words! We’re so happy to hear you’ve had a great experience with us. We’ll be sure to pass on your kind words to the team; we know it’ll make their day.
Thanks again,
The AIPT Team
Marc was super helpful in helping me…
Marc was super helpful in helping me with my studies and marking my work straight away
17 de setembro de 2025
Avaliação não solicitada
Resposta da The Australian Institute of Personal Trainers
Hi Will,
We're stoked to hear you've had such a great experience with our team so far and have found our support services a big help throughout your study journey. Our team are always here to help – we're just an email, phone call or live chat away!
All the best,
The AIPT Team.
Francis was very helpful in finding…
Francis was very helpful in finding solutions for my support in studying.
16 de setembro de 2025
Avaliação não solicitada
Resposta da The Australian Institute of Personal Trainers
Thanks so much for sharing this great feedback with us, Michelle!
We’re always looking for ways to develop and improve, and your kind words let us know we’re on the right track. Thanks again – and great work on all that you’ve achieved so far.
Wishing you all the best,
The AIPT Team
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