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Britannia Movers - East  Avaliações 

1.016
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

From beginning to end superb! From the moment I spoke to Britannia they were so helpful offering a range of solutions to fit my forever moving requirements. Nothing was to much trouble, the shift in... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Excellent service from start to finish The team who moved us were absolutely fantastic. We were relocating from the Midlands to Wales, and from the outset they gave us real confidence in their abilit... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Rob who packed us was a helpful, friendly and really quick at packing up our home. James, Dan, Mark M, Chad (Colin) were fantastic at moving all our content from one home to the another. Really frie... Ver mais

Avaliado com 5 de um total de 5 estrelas

Everything intact, no breakages despite coming from the other side of the world. Delivered exactly at the time specified. Courteous staff with pride in their experience as packers and removal experts.... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Mudanças
  2. Serviço de transporte e armazenamento de móveis
  3. Garagem
  4. Depósito

Escrito pela empresa

Britannia Alan Cook, Britannia Harrison & Rowley and Britannia Pink & Jones became sister companies in October 2024. This means our trusted, family-run business now proudly covers a larger part of the East of England with a combined fleet and team, our capacity is now stronger than ever. With a combined heritage of over 370 years, the teams at Britannia Alan Cook, Britannia Harrison & Rowley, and Britannia Pink & Jones have been trusted to move and store belongings with care, precision, and professionalism. We proudly serve Norfolk, Suffolk, Cambridgeshire and Northamptonshire offering local, national, and international removals, including regular services to Europe. Whether you're relocating your home or business, or need flexible storage solutions, we’re here to help. None of this would be possible without our exceptional team. Our staff are experienced, knowledgeable, and genuinely friendly they're always willing to go the extra mile to ensure your move is smooth and stress-free. In the past year alone, we’ve helped over 2,500 customers move and provided tailored storage solutions for countless others. We are proud members of the British Association of Removers, holding many Quality Standards that reflect our commitment to excellence. Our Services Include: Domestic & Commercial Removals Home & Business Removals Secure Storage Solutions Full & Fragile Packing Services Shredding Services Document & Archive Storage Contact us today for a free, no-obligation quotation: Britannia Alan Cook - 01508 520631 Britannia Harrison & Rowley - 01480 279700 Britannia Pink & Jones - 01536 211166 Learn more at: Britannia Alan Cook - alancookremovals.co.uk Britannia Harrison & Rowley - harrisonandrowley.co.uk Britannia Pink & Jones - pinkandjones.co.uk

We're Here To Make Moving Exciting, Not Exhausting

Escrito pela empresa

Family Run for Over 40 Years!
It’s our fantastic team that really sets us apart. Everyone here is full-time, professionally trained, and genuinely friendly, helpful, and always willing to go the extra mile. We care about delivering a great experience every time, which is why we’re proud members of the British Association of Removers and proud holders of six respected quality awards.

Informações de contato

Promotion box for Britannia Movers - East

Experts in Every Move

We're here to make moving exciting not exhausting!

4,7

Excelente

O TrustScore é 4.5 de um total de 5

1 mil avaliações

5 estrelas
4 estrelas
3 estrelas
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1 estrela

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Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,7

Todas as avaliações

(1.016)

219 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great staff

The removal guys were great and very professional. Such hard workers

1 de outubro de 2025
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Resposta da Britannia Movers - East

Thank you for your lovely review! We hope you're enjoying your new home.

Avaliado com 5 de um total de 5 estrelas

A truly great company.

A truly great company.
Very happy with the outcome and have no hesitation in stating that they are highly recommend for their services.
We chose to use the box supply option provided of which, the quantity was accurately quoted and by the knowledgeable estimator Mark who visiting our home.
The load capacity required of vehicles over a 3 day move again was faultless.
Presentation, communication, accuracy, timing and transaction for us were all excellent and from office to face to face all helped place us at ease using this competent business.
A final big thank you to Kevin and Mark who helped along our journey between our old and new properties.
Nothing was too much trouble for them, handling the move with care and precision.
We have no hesitation in recommending Alan Cooke/Britannia.

24 de setembro de 2025
Avaliação não solicitada
logotipo da Britannia Movers - East

Resposta da Britannia Movers - East

Hi,

Thank you so much for taking the time to leave such a kind and detailed review.

It is great to hear everything went well and we were able to alleviate all the stress that comes with moving home.

We will ensure all your positive comments are passed onto Kevin, Mark and everyone involved and we hope you are settling into your new home.

Avaliado com 5 de um total de 5 estrelas

Friendly Efficient Team

Friendly, efficient team. Vans packed and unpacked quickly yet with care, despite the rain. Nothing damaged or re-assembled incorrectly.

1 de agosto de 2025
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Resposta da Britannia Movers - East

Hi Tom,

Thank you for your 5* review.

It is great to hear everything went smoothly and we hope you are enjoying your new home.

Avaliado com 5 de um total de 5 estrelas

Helpful cheerful staff

Helpful cheerful staff, very efficient, but didn't rush us.
Careful about protecting floors and with delicate items.

25 de fevereiro de 2025
logotipo da Britannia Movers - East

Resposta da Britannia Movers - East

Hi,

Thank you for your 5* review.

It is great to hear everything went smoothly and we hope you are enjoying your new home.

Avaliado com 4 de um total de 5 estrelas

Overall we were not totally satisfied

Overall we were not totally satisfied with the service. The teams appeared understaffed compared with other companies that we have used in the past (one person to pack the whole house). They had to call in extra staff to complete the job on time. They did not fulfil the promises on protective covers that were made at the estimating visit.
On the loading day they failed to pack a wardrobe, and the entire bathroom, so had to be called back.
On the delivery, they started to unload at a much earlier time than had been requested as there was still work to be completed on the house. This caused inconvenience. They seemed in a hurry to finish and get off home rather than comply with the customers reasonable wishes.
On a positive note the teams worked hard, were prompt arriving, and there were few breakages.
We had paid for a premium service but, based on our experience of other removals companies, feel we could have got better value elsewhere.

6 de agosto de 2025
logotipo da Britannia Movers - East

Resposta da Britannia Movers - East

Dear Mr Titterton,

Thank you so much for taking the time to leave your feedback.

We’re very sorry, that your removal did not live up to expectations.

We completely understand how important it is for the whole process to run smoothly across the three days and for your belongings to be handled with care.

Please be assured that all your comments will be looked into and we will be following this up directly with everyone involved.

Best regards,
The Britannia Alan Cook Team

Avaliado com 5 de um total de 5 estrelas

Excellent moving company.

We had a quote from Brittania movers which was quick and painless. Our moving date changed by 4 months and they were accommodating and happy to help.
The lorry and team arrived on time, all items removed quickly and efficiently .
They waited near our new house until we arrived with the keys, then it was all systems go!
They worked extremely hard.
They were friendly, respectful of us and our new property.
I have no reservations about recommending them to anyone.

21 de agosto de 2025
logotipo da Britannia Movers - East

Resposta da Britannia Movers - East

Hi Kim,

Thank you so much for taking the time to leave such a kind review.

It is great to hear everything went well and we were able to alleviate all the stress that comes with moving home.

We will ensure your positive comments are passed onto everyone involved and we hope you are settling into your new home.

Avaliado com 5 de um total de 5 estrelas

Moving day

I cannot praise highly the two chaps who helped me move very polite and nothing as too much trouble .they worked really well on one of the hottest days in august and my move to a first floor flat and unable to use the lift was not an easy task .so a good job all round

15 de agosto de 2025
logotipo da Britannia Movers - East

Resposta da Britannia Movers - East

Hi Christine,

Thank you so much for taking the time to leave such a kind review.

It is great to hear everything went well and we were able to alleviate all the stress that comes with moving home.

We will ensure your positive comments are passed onto the crew members involved and we hope you are settling into your new home.

Avaliado com 5 de um total de 5 estrelas

Movers were punctual

Movers were punctual, efficient, really helpful, friendly, and courteous throughout. The service (admin) from Britannia staff before and after the move was great … attentive, helpful, and friendly … excellent customer service.

27 de agosto de 2025
logotipo da Britannia Movers - East

Resposta da Britannia Movers - East

Hi,

Thank you so much for taking the time to leave such a kind review.

It is great to hear everything went well and we were able to alleviate all the stress that comes with moving home.

We will ensure your positive comments are passed onto everyone involved and we hope you are settling into your new home.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Courteous, able to deal with all the unexpected twists and turns in a move, wrapped up and removed evrything very efficiently. Excellent in short and we would recommend.

12 de setembro de 2025
logotipo da Britannia Movers - East

Resposta da Britannia Movers - East

Hi Dominic,

Thank you for your 5* review.

It is great to hear everything went smoothly and we hope you are enjoying your new home.

Avaliado com 5 de um total de 5 estrelas

Wonderful service from Alan Cook…

Wonderful service from Alan Cook removals which made a potentially traumatic move for my 90 year old mother easy.
Craig and partner (sorry forgotten name) arrived on time, had the house packed and loaded in less than 4 hours. The lads were polite and friendly and incredibly efficient.
We were kept informed while her belongings were in storage for a couple of days and while they were being brought from Norfolk to Cornwall.
Unloading was completed within 2 hours by Craig and Sam who were brilliant, careful with the items and placing exactly where we wanted them while being friendly and pleasant at the end of what must have been a long day for them both.
The items were packed with care, not a single item was damaged during the move.
Altogether a fantastic service which I cannot praise highly enough, and would not hesitate to recommend

24 de setembro de 2025
Avaliação não solicitada
logotipo da Britannia Movers - East

Resposta da Britannia Movers - East

Hi,

Thank you so much for taking the time to leave such a kind and detailed review.

It is great to hear everything went well and we were able to alleviate all the stress that comes with moving home.

We will ensure your positive comments are passed onto to Craig, Sam and everyone involved and we hope you are settling into your new home.

Avaliado com 5 de um total de 5 estrelas

Britannia Alan Cook provided a completely trouble free service.

Britannia Alan Cook provided a completely trouble free move of our furniture including a period of storage. The staff were efficient, friendly and polite. Nothing was damaged and nothing was lost.

12 de setembro de 2025
logotipo da Britannia Movers - East

Resposta da Britannia Movers - East

Hi Nicholas,

Thank you so much for taking the time to leave such a kind review.

It is great to hear everything went well and we were able to alleviate all the stress that comes with moving home via storage.

We will ensure your comments are passed onto everyone involved and we hope you are settling into your new home.

Avaliado com 5 de um total de 5 estrelas

Hard working

Hard working, pleasant guys. Helpful, prompt responses to enquiries. Easy, professional, flexible.

10 de setembro de 2025
logotipo da Britannia Movers - East

Resposta da Britannia Movers - East

Hi,

Thank you for your 5* review.

It is great to hear everything went smoothly and we hope you are enjoying your new home.

Avaliado com 5 de um total de 5 estrelas

Excellent Service- Highly Recommend

Sam and Craig were phenominal! Tailored everything we needed and wanted. Could not recommemd highly enough.

8 de setembro de 2025
logotipo da Britannia Movers - East

Resposta da Britannia Movers - East

Hi Gary,

Thank you for your 5* review.

It is great to hear everything went smoothly and we hope you are enjoying your new home.

We will ensure your positive comments are passed on to Sam and Craig.

Avaliado com 5 de um total de 5 estrelas

Great experience with Britannia Alan Cook

Great experience on something that can be really stressful. We got a packing service two days before we moved and the guy that came was a packing machine! He didn’t stop from 8am to 4:30pm! He and all the guys that did the removals service were top notch. Friendly, hard working, careful with all of our possessions, as well as with moving about both the house we were leaving and the one we were moving into. Smooth process at packing and unloading. 100% recommend!

4 de setembro de 2025
logotipo da Britannia Movers - East

Resposta da Britannia Movers - East

Hi Rebecca,

Thank you so much for taking the time to leave such a kind review.

It is great to hear everything went well and we were able to alleviate all the stress that comes with moving home.

We will ensure your positive comments are passed onto the packer, the removal crew and everyone involved and we hope you are settling into your new home.

Avaliado com 5 de um total de 5 estrelas

The men were very professional

The men were very professional, willing to help and nothing was to much trouble!
Each man worked really hard, all seemed to know what their job was.
We are so pleased we chose Britannia not the cheapest and definitely not the most expensive.
Many thanks for making a stressful day go very easy

5 de setembro de 2025
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Resposta da Britannia Movers - East

Hi Mike,

Thank you so much for taking the time to leave such a kind review.

It is great to hear everything went well and we were able to alleviate all the stress that comes with moving home.

We will ensure all your positive comments are passed onto everyone involved and we hope you are settling into your new home.

Avaliado com 5 de um total de 5 estrelas

Excellent movers

Mark and Craig packed us up on a Friday, then returned on Monday with Scott to do the actual move. They worked long and hard to pack up two vans, then equally hard to unload everything at the new address. Throughout they remained cheerful, helpful and polite and we were impressed with their hard work and willingness to deal with steep, narrow stairs, very heavy items and a multitude of books! Very professional. I highly recommend them.

15 de setembro de 2025
Avaliação não solicitada
logotipo da Britannia Movers - East

Resposta da Britannia Movers - East

Hi Jane,

Thank you so much for taking the time to leave such a kind review.

It is great to hear everything went well and we were able to alleviate all the stress that comes with moving home.

We will ensure your positive comments are passed onto Mark, Craig and Scott everyone and we hope you are settling into your new home.

Avaliado com 5 de um total de 5 estrelas

The movers were all courteous and…

The movers were all courteous and professional but also had a friendly sense of humour. They made the stressful move from one house to the other very smooth and we were really pleased we chose them to do the job.

29 de agosto de 2025
logotipo da Britannia Movers - East

Resposta da Britannia Movers - East

Hi Andy,

Many thanks for leaving a nice 5* review.

We are happy to hear we were able to alleviate all the stress of moving and will ensure your positive comments are passed on to the crew.

Avaliado com 5 de um total de 5 estrelas

Fantastic lads worked hard and fast.

Fantastic lads worked hard and fast.
Very efficient. Protected my stuff moved me in a day 300 miles one end of the country to the other highly recommend company. Every communication was easy and well explained clean and no breakages

27 de agosto de 2025
logotipo da Britannia Movers - East

Resposta da Britannia Movers - East

Hi Corinne,

Many thanks for leaving a nice 5* review.

We are happy to hear the removal process was very efficient and we were able to alleviate all the stress of moving.

We will ensure your positive comments are passed on to the crew.

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