Website was super easy to navigate. Plenty of styles and colours to suit every taste. Customer service was brilliant, fast delivery by pleasant, polite and helpful drivers. I ordered 4 full size and 2... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
Ordered some panels to finish our lounge in the caravan. We was recommended the site by the previous owners. The website was easy to navigate, we matched the colour, the process was quick and h... Ver mais
A empresa respondeu
We received our order on time. The panel slats are amazing. They are better than expected, the pictures don’t do them justice. We bought some adhesive and had to cut them slightly in height. These cut... Ver mais
A empresa respondeu
Great communication, The delivery driver called the night before to let me know when his estimated delivery time would be and asked me to send him a pin as my address is rural and hard to find. Deli... Ver mais
A empresa respondeu
4,9
Excelente
609 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fast and reliable service.
Fast and reliable service.
3rd time purchase and happy with each one.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Lee,
Thank you for your fantastic review! 😊 We’re delighted to hear this was your third purchase with us and that you’ve been happy with every order. Your continued support really means a lot to us!
Kind regards,
Alden & Vale
First class customer service great…
First class customer service great quality and a very good price also delivered on time driver very pleasant
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi,
Thank you for your wonderful review! We’re delighted to hear that you were happy with our customer service, product quality, pricing and on-time delivery. We’ll also be sure to pass your kind comments on to the driver! 😊
Thank you for choosing Alden & Vale.
Kind regards,
Alden & Vale
Cannot fault this company or product
Cannot fault this company or product, let alone the transport, I have been purchasing quite a few panels , black , oak , then I decide to do more stuff & feel bad about ordering additional panels which I am short on ! But never a problem, just wish they would offer their service to fit !
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Angela,
Thank you for such a fantastic review! 😊 It’s brilliant to hear that you’ve purchased several panels from us in different colours and have always had a positive experience.
And we completely understand needing a few extra panels as projects grow! We really appreciate your continued support and recommendation. As for the fitting service… we’ll take that as a suggestion! 😂
Kind regards,
Alden & Vale
Very quick service
Very quick service, reasonable prices, ordered and delivered the next week.
The 2 drivers were very helpful ,polite, gave notice when arriving.
Will recommend to my friends
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Sally,
Thank you for your lovely review! 😊 We’re delighted to hear that your order was delivered quickly and that both drivers were helpful, polite and kept you informed.
We really appreciate your recommendation and hope you enjoy your new panels!
Kind regards,
Alden & Vale
Just received mines from.the sale
Just received mines from.the sale. Herringbone new wall panels. Im delighted. Delivery was smooth. Even the delivery driver was great. Whole experience easy. Thank you so much. Ill be back
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Tracy,
Thank you for such a lovely review! 😊 We’re delighted to hear that you’re so pleased with your Herringbone wall panels and that the delivery went smoothly.
It’s fantastic to know the whole experience was easy for you, including the delivery service. We’ll be very happy to welcome you back for your next project!
Kind regards,
Alden & Vale
Very good quality panels
Very good quality panels, the communication from the time bought and delivered was very good I was well informed.
The colour dark oak is perfect and looks more luxurious in person. Came well packaged and no damage
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Noreia,
Thank you for your fantastic review! 😊 We’re delighted to hear that you’re so pleased with the quality and that the Dark Oak finish looks even more luxurious in person.
It’s also great to hear that your panels arrived well packaged and in perfect condition, with good communication throughout. Thank you for choosing Alden & Vale!
Kind regards,
Alden & Vale
Great product
Great product. Very reasonably priced and delivered on time. Used before and will definitely use again.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi,
Thank you for your fantastic review! 😊 We’re delighted to hear that you’ve used us before and are happy to come back again.
We really appreciate your continued support and are pleased that you found the product reasonably priced and delivered on time.
Kind regards,
Alden & Vale
Exceptional service from start to…
Exceptional service from start to finish. Kept up to date at all times & received a telephone call 7 mins from delivery of the wall panels. The delivery chap was delightful. Well done all round. Would highly recommend your company.
Lisa Wellington.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Lisa,
Thank you for such a fantastic review! 😊 We’re delighted to hear that you were kept updated throughout the delivery process and that our driver provided such a great service.
We really appreciate your recommendation, and we’ll make sure your kind feedback is passed on to the delivery team. Thank you for choosing Alden & Vale!
Kind regards,
Alden & Vale
What we expected
What we expected, the quality, the look all as expected. Delivery was very early but driver was amazing, kept us updated on all aspects of delivery. Would highly recommend.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Sheena,
Thank you for your wonderful review! 😊 We’re delighted that the quality and appearance of the panels were exactly what you expected.
It’s also great to hear that the driver kept you updated throughout the delivery and provided such a good service. We really appreciate your recommendation!
Kind regards,
Alden & Vale
Wall panels
Great product and excellent service. Spot on!
12 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Leanne,
Thank you for your fantastic review! 😊 We’re delighted to hear that you’re happy with both the product and service.
“Spot on” is exactly what we like to hear! Thank you for choosing Alden & Vale and for your support.
Kind regards,
Alden & Vale
Super simple to order and great quality
Super simple to order, items came well packaged and well informed on when delivery will be with tracking.
Items are really good quality and great value for money. I’ll definitely be using again
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Jason,
Thank you for such a fantastic review! 😊 We’re delighted to hear that you found the ordering process simple, the panels well packaged and the delivery updates helpful.
It’s brilliant to know you’re happy with the quality and value for money. We really appreciate your support and look forward to serving you again!
Kind regards,
Alden & Vale
the panels are perfect
the panels are perfect, they feel and look premium at a very cheap price. would recommend
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Oliver,
Thank you for your wonderful review! We’re delighted to hear that you think the panels look and feel premium while still offering great value.
We really appreciate your recommendation and thank you for choosing Alden & Vale! 😊
Delivery driver was very helpful
Delivery driver was very helpful. Helped me into the house ect. Easy to install too
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Matthew,
Thank you for your lovely review! We’re pleased to hear that our delivery driver was helpful and made sure your panels were safely brought into the house.
It’s also great to hear that you found the panels easy to install. Thank you for choosing Alden & Vale! 😊
Arrived promptly
Arrived promptly, good quality items. Top service
12 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Richard,
Thank you for your fantastic review! 😊 We’re delighted to hear that your order arrived promptly, you’re happy with the quality, and that you received top service.
We really appreciate your support!
Kind regards,
Alden & Vale
Wow what a service & peoduct
Wow , what an amazing service the product looks such high quality the delivery tracking was amazing and delivery agent very courteous
Will highly recommend
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Kirsty,
Thank you for such a fantastic review! 😊 We’re delighted to hear that you were impressed with the quality of the product, our delivery tracking and the service from the driver.
It’s wonderful to know you would highly recommend us. Thank you for choosing Alden & Vale!
Kind regards,
Alden & Vale
Great product and price
Arrived on time - much more competitively priced than elsewhere for great quality product.
12 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Lucy,
Thank you for your lovely review! We’re really pleased to hear that your order arrived on time and in perfect condition, and that you found our pricing competitive while still receiving great quality.
We really appreciate your support!
Kind regards,
Alden & Vale
Great looking panels and quick delivery…
Great looking panels and quick delivery service. Called in the morning and said they would be here at the time they promised.
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Anna-Marie,
Thank you for your fantastic review! 😊 We’re delighted to hear that you were happy with the panels and our quick delivery service.
It’s great to know our team kept to the time promised after your call. Thank you for choosing Alden & Vale!
Kind regards,
Alden & Vale
Panels were exactly as advertised and…
Panels were exactly as advertised and the delivery date was bang on with excellent service!
13 de agosto de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Michael,
Thank you for your wonderful review! We’re pleased to hear that the panels were exactly as advertised and that your delivery arrived right on schedule.
We really appreciate your kind words about our service and your support!
Kind regards,
Alden & Vale
I have ordered many panel as they are…
I have ordered many panel as they are amazing quality and look absolutely stunning ! Highly recommended!
10 de junho de 2026
Avaliação não solicitada
Resposta da Aldenandvale
Hi Danielle,
Thank you for your fantastic review! 😊 We’re delighted to hear that you’ve ordered from us multiple times and continue to be impressed with the quality and appearance of our panels.
It means a lot to know you find them stunning and would highly recommend us. Thank you for your continued support!
Kind regards,
Alden & Vale
Resposta da Aldenandvale
Hi Sophie,
Thank you for your kind review and recommendation! 😊 We really appreciate you choosing Alden & Vale and hope you’re delighted with your order.
Kind regards,
Alden & Vale
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