Alessa Clothing  Avaliações 

184
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Alessa is an amazing brand that offers truly high quality pieces. Their customer service is excellent and they are incredibly kind and helpful. I now own two of their fur coats, the Bria Fur Coat an... Ver mais

Avaliado com 5 de um total de 5 estrelas

This jacket completely exceeded my expectations. From the moment I tried it on, I loved everything about it — the fit, the quality, the way it falls and how effortlessly good it feels to wear. It’s be... Ver mais

Avaliado com 5 de um total de 5 estrelas

I ordered two coats from Alessa and absolutely love them! The quality is amazing and the fur feels and looks so luxurious. The coats are even more beautiful in person. I initially had some concer... Ver mais

Avaliado com 4 de um total de 5 estrelas

Great: The coat was delivered in 7 days so very quickly. The quality of the Bria fur coat is amazing and exactly as described. Only thing I would critique is that the accuracy of the trackin... Ver mais

Detalhes da empresa

  1. Loja de moda feminina

Escrito pela empresa

Welcome to Alessa, your exclusive destination for luxury clothing that unites feeling and style in a unique way. We are passionate about offering women around the world the best in loungewear and bringing a sense of relaxation to our garments. Alessa was founded with a simple vision: to create clothes that make women feel confident, beautiful and comfortable.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

184 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

Normalmente leva mais de 1 mês para responder

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4,5

Todas as avaliações

(184)

130 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I love my sweater and it came quicky…

I love my sweater and it came quicky aswell!!! So good!

29 de março de 2026
Avaliação não solicitada
logotipo da Alessa Clothing

Resposta da Alessa Clothing

Thank you so much! We're so happy you love your sweater and that it arrived quickly. 🤎 Enjoy every moment in it, and we'd love to welcome you back soon.

Avaliado com 5 de um total de 5 estrelas

Amazing quality items

Amazing quality items

27 de agosto de 2026
Avaliação não solicitada
logotipo da Alessa Clothing

Resposta da Alessa Clothing

Thank you so much! We're so glad you're loving the quality of your pieces. 🤎 It truly means a lot to us, and we'd love to welcome you back again soon.

Avaliado com 1 de um total de 5 estrelas

Just poor service

Just poor service, late response leading to me missing my return slot, out of their failt

6 de agosto de 2026
logotipo da Alessa Clothing

Resposta da Alessa Clothing

We're truly sorry to hear about this, and we completely understand your frustration with the delayed response and the missed return slot. This is not the experience we ever want you to have. Please reach out to us at hello@alessa.se or via WhatsApp on our contact page at https://alessa.se/pages/contact with your order number, and we'll personally look into your return and make this right for you.

Avaliado com 5 de um total de 5 estrelas

I've bought few items from here and…

I've bought few items from here and every piece I've really liked. Good quality and nice design.

14 de julho de 2026
Avaliação não solicitada
logotipo da Alessa Clothing

Resposta da Alessa Clothing

Thank you so much! We're so happy to hear you've really liked every piece, and that the quality and design hit the mark for you. 🤎 We'd love to welcome you back again soon.

Avaliado com 5 de um total de 5 estrelas

I really love the fur coat

I really love the fur coat, actually i thought it’s cheap, usually for coats (genuine fur) costs a lot more, with their discount it was a great surprise, but i still thought i will receive something completely different from the picture. I was so happy when i received it, better than the picture, i’m in love!

6 de agosto de 2026
Avaliação não solicitada
logotipo da Alessa Clothing

Resposta da Alessa Clothing

Thank you so much, this truly made our day to read! We're so glad the coat turned out even better than the picture and felt like such a lovely surprise. 🤎 Welcome to the Alessa family, and we can't wait for you to enjoy every moment in it.

Avaliado com 5 de um total de 5 estrelas

Obsessed😍

The cost I purchased from Alyssa has received the most compliments. I definitely will be repurchasing. The quality is amazing!!!

26 de agosto de 2026
Avaliação não solicitada
logotipo da Alessa Clothing

Resposta da Alessa Clothing

Seeing "obsessed" as your title is the best compliment we could ask for! We're so glad your coat keeps drawing compliments, and that you already know you'll be back for more. Thank you for the love, it means the world to us. 🤎

Avaliado com 5 de um total de 5 estrelas

Alessa is truly one of the best brands…

Alessa is truly one of the most wonderful brands you could purchase from.
Their delivery is always very quick, and I have most certainly never been disappointed with any purchases I have made. I can 100% recommend Alessa- anyone who purchases from them will not be disappointed 🤍
Lia xx

5 de agosto de 2026
Avaliação não solicitada
logotipo da Alessa Clothing

Resposta da Alessa Clothing

Lia, this is such a beautiful thing to read, thank you! Knowing our delivery has always been quick and that every piece has lived up to your expectations means the world to us. We're so grateful for your recommendation and for having you with us. 🤎 xx

Avaliado com 5 de um total de 5 estrelas

Älskar o rekommenderar

I love everything

26 de agosto de 2026
Avaliação não solicitada
logotipo da Alessa Clothing

Resposta da Alessa Clothing

Vad glada vi blir av detta, tusen tack Nadine! Att du älskar allt och vill rekommendera oss vidare betyder så otroligt mycket för oss. Vi ser fram emot att få skämma bort dig igen. 🤎

Avaliado com 5 de um total de 5 estrelas

Bra kvalitet

Jag blev faktiskt positivt överraskad av jackan. Materialet känns riktigt bra, kvaliteten är hög och den sitter precis som jag hade hoppats. Jag gillar dessutom att den är gjord av organiskt/naturmaterial.
Men när jag fick hem den kom en ganska oväntad överraskning – jag hittade en larv i jackan. 😅 Jag förstår att naturmaterial kan innebära en viss risk för insekter och att det kanske inte är något som företaget medvetet har orsakat, men det var ändå väldigt överraskande att hitta en larv i en helt ny jacka.
Bortsett från den upplevelsen är jag väldigt nöjd med själva jackan och kvaliteten. Förhoppningsvis var detta bara en engångshändelse, för jackan i sig känns verkligen som en produkt av hög kvalitet.

25 de agosto de 2026
Avaliação não solicitada
logotipo da Alessa Clothing

Resposta da Alessa Clothing

Tack så mycket för dina fina ord om jackan och kvaliteten, Livi! Så roligt att den lever upp till dina förväntningar. Samtidigt är vi verkligen ledsna för överraskningen med larven, det ska så klart inte hända. Eftersom våra plagg är gjorda i naturmaterial kan det i mycket sällsynta fall inträffa, men vi vill gärna göra det rätt för dig. Hör av dig till oss på hello@alessa.se eller via WhatsApp på vår kontaktsida https://alessa.se/pages/contact så tar vi hand om dig. 🤎

Avaliado com 2 de um total de 5 estrelas

Niestety nie mogę polecić odzieży z…

Niestety nie mogę polecić odzieży z tego sklepu. Mimo że zamówienie dotarło dość szybko, jakość materiałów, wykonania oraz użytych dodatków pozostawia wiele do życzenia.

W moim przypadku jeden z zakupionych wyrobów dodatkowo okazał się wadliwy - problem dotyczy elementu wykończenia. Skontaktowałam się ze sklepem w tej sprawie, jednak niestety nie otrzymałam żadnej odpowiedzi ani propozycji rozwiązania problemu.

Przy tej cenie oczekiwałam zdecydowanie lepszej jakości ubrań oraz odpowiedniej obsługi posprzedażowej. Na ten moment nie polecam zakupów w tym sklepie.

7 de julho de 2026
Avaliação não solicitada
logotipo da Alessa Clothing

Resposta da Alessa Clothing

Bardzo nam przykro, że miała Pani takie doświadczenie, i przepraszamy, że nie otrzymała Pani od nas żadnej odpowiedzi. To nie jest poziom obsługi, jaki chcemy zapewniać. Bardzo chcielibyśmy naprawić sprawę wadliwego produktu i zająć się Pani zgłoszeniem osobiście. Prosimy o kontakt na hello@alessa.se lub przez WhatsApp na naszej stronie kontaktowej https://alessa.se/pages/contact, podając numer zamówienia, a my dopilnujemy, aby wszystko zostało rozwiązane.

Avaliado com 5 de um total de 5 estrelas

Jag har köpt 2 jackor från Alessa.

Jag har köpt 2 jackor från Alessa.
Kundtjänst svarar snabbt och har ett jätte trevligt och enkelt bemötande mot kunderna.
Kvalitet på jackorna är superbra med!

25 de janeiro de 2026
Avaliação não solicitada
logotipo da Alessa Clothing

Resposta da Alessa Clothing

Så himla kul att höra, tack Mis! Att både vår kundtjänst och kvaliteten på jackorna levt upp till förväntningarna gör oss jätteglada. Två jackor hittills, och vi hoppas såklart på fler framöver. 🤎

Avaliado com 5 de um total de 5 estrelas

A brand that makes you feel beautiful

There are brands you simply wear, and then there are brands that make you feel like the best version of yourself. Alessa Clothing is definitely the second one. 🤍

Everything about the brand feels so effortlessly beautiful — feminine, timeless, confident and a little dreamy. It’s the kind of clothing that doesn’t just complete an outfit, it creates a whole feeling.

What I love most is the world you’ve created around the brand. Everything feels so carefully thought out, from the pieces themselves to the details and the overall aesthetic. It feels like a place where you can find pieces that become your pieces — the ones you keep reaching for, the ones you remember, and the ones that make you feel beautiful every time you put them on.

The quality, the style and the attention to detail make the whole experience feel genuinely special. It’s rare to come across a brand that has such a strong identity while still making everything feel effortless and wearable.

Alessa is definitely a brand I’ll be coming back to again and again. I’m so happy I discovered it. 🤎✨

21 de agosto de 2026
Avaliação não solicitada
logotipo da Alessa Clothing

Resposta da Alessa Clothing

This genuinely brought a tear to our eye, thank you Shana. You've described the exact feeling we set out to create, that a piece should do more than complete an outfit and instead make you feel like the best version of yourself. Knowing that came through, down to the smallest detail, means the world to us. We're so happy you found us, and we'll be right here for every piece that becomes yours. 🤎

Avaliado com 5 de um total de 5 estrelas

Favorite coat!

I’m honestly so happy with this coat! I had been looking for a black coat that was cute and classy but still felt like something I could actually wear often, and this one is exactly what I was looking for. When it arrived, I was really impressed with how it looked in person. The fur detail is so pretty and makes the coat look really elevated and expensive, and I love that the black color makes it so easy to wear with pretty much anything.

I ordered a size small and I really like the fit. It’s flattering without feeling too tight, and I still have enough room to wear a sweater underneath. The coat also feels really well made, and I was pleasantly surprised by the quality for the price I paid. I especially love the little details because they make it look much more luxurious than a typical winter coat.

I can already tell this is going to be one of those pieces I reach for over and over again. I can dress it up with boots and a nice outfit or wear it more casually, and it still looks put together. I’m especially excited to wear it when I travel because it’s such an easy way to make an outfit look more stylish without having to do much.

Overall, I’m really happy with my purchase and I would definitely recommend this coat to anyone looking for something warm, stylish, and feminine. It’s even prettier in person and feels like such a good addition to my wardrobe! 🖤

30 de dezembro de 2025
Avaliação não solicitada
logotipo da Alessa Clothing

Resposta da Alessa Clothing

We're beyond happy this coat found its way to you, Nicole! It sounds like it ticks every box, cute yet classy, easy to style, and elevated enough to feel really special. We put so much love into those little details, so hearing them stand out to you means a lot. Enjoy every trip and every outfit it becomes part of. 🤎

Avaliado com 5 de um total de 5 estrelas

Great customer care en beautiful…

Great customer care en beautiful quality!

9 de setembro de 2025
Avaliação não solicitada
logotipo da Alessa Clothing

Resposta da Alessa Clothing

Thank you, Josephine! Great care and beautiful quality are exactly what we hope every customer walks away with, so this truly made us smile. So glad you had a lovely experience with us. 🤎

Avaliado com 5 de um total de 5 estrelas

Shipping was very quick

Shipping was very quick
I’ve brought two items from alessa and the quality is always amazing
Will definitely purchase more in the future
Perfect wardrobe choices especially for the winter 🫶

10 de agosto de 2026
Avaliação não solicitada
logotipo da Alessa Clothing

Resposta da Alessa Clothing

Fast shipping and lasting quality, that is exactly the combination we aim for, so thank you Chloe! We love that Alessa has earned a spot in your winter wardrobe, and we can't wait to help you add even more to it. 🤎

Avaliado com 5 de um total de 5 estrelas

The clothes are beautiful and of such a…

The clothes are beautiful and of such a good quality😍im for sure going to order from there again! The team answers super quickly on emails and they are very friendly🥰 the delivery was very quick🫶

10 de agosto de 2026
Avaliação não solicitada
logotipo da Alessa Clothing

Resposta da Alessa Clothing

Thank you so much, Julia! Beautiful clothes, quick delivery and a friendly team, that is exactly the experience we want every customer to have. We're so happy you'll be ordering again, and we'll be right here whenever you are ready. 🤎

Avaliado com 5 de um total de 5 estrelas

alessa review :)

beautiful quality, true effort put into these clothes. love alessa and would recommend!

24 de agosto de 2026
Avaliação não solicitada
logotipo da Alessa Clothing

Resposta da Alessa Clothing

This means so much, alina, thank you! You noticed exactly what we pour into every piece, and knowing that effort comes through is the best feeling we could ask for. We're so grateful for your recommendation. 🤎

Avaliado com 5 de um total de 5 estrelas

Perfect quality

Quick delivery! I ordered the Bria fur coat , the quality is amazing the fur is unreal, so soft and perfect for the winter . It was my “go to” coat to every good occasion, it got so so many compliments. And the most important part is that it made me really confident and love wearing and I can’t wait to wear again this winter and ordering more !! xx 💋

5 de dezembro de 2025
Avaliação não solicitada
logotipo da Alessa Clothing

Resposta da Alessa Clothing

The Bria is such a beauty, so we're thrilled it became your go to coat, Georgia! Soft, warm and compliment worthy is exactly what we hoped for, but hearing it made you feel confident is the part that means the most to us. We can't wait to help you add more this winter. 🤎 xx

Avaliado com 5 de um total de 5 estrelas

Such a lovely experience with Alessa

Such a lovely experience with Alessa! 🤍The coat is absolutely gorgeous and feels very high quality. I was also really impressed with the customer service communication was quick, friendly and genuinely helpful. You can tell they really care about their customers. I would definitely order from Alessa again!

10 de agosto de 2026
Avaliação não solicitada
logotipo da Alessa Clothing

Resposta da Alessa Clothing

Aideen, thank you so much! A gorgeous coat is one thing, but knowing our team made you feel genuinely cared for is what we're proudest of. We can't wait to welcome you back for your next Alessa piece. 🤎

Avaliado com 5 de um total de 5 estrelas

Such a warm jacket 🥰 perfect for winter.

Such a warm jacket 🥰 perfect for winter.

24 de agosto de 2025
Avaliação não solicitada
logotipo da Alessa Clothing

Resposta da Alessa Clothing

Cosy and winter ready, just the way it should be! Thank you Poppy, we're so glad your jacket is keeping you warm and happy. 🤎

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