Alessa is an amazing brand that offers truly high quality pieces. Their customer service is excellent and they are incredibly kind and helpful. I now own two of their fur coats, the Bria Fur Coat an... Ver mais
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Veja o que dizem as avaliações
This jacket completely exceeded my expectations. From the moment I tried it on, I loved everything about it — the fit, the quality, the way it falls and how effortlessly good it feels to wear. It’s be... Ver mais
I ordered two coats from Alessa and absolutely love them! The quality is amazing and the fur feels and looks so luxurious. The coats are even more beautiful in person. I initially had some concer... Ver mais
Great: The coat was delivered in 7 days so very quickly. The quality of the Bria fur coat is amazing and exactly as described. Only thing I would critique is that the accuracy of the trackin... Ver mais
Detalhes da empresa
Escrito pela empresa
Welcome to Alessa, your exclusive destination for luxury clothing that unites feeling and style in a unique way. We are passionate about offering women around the world the best in loungewear and bringing a sense of relaxation to our garments. Alessa was founded with a simple vision: to create clothes that make women feel confident, beautiful and comfortable.
Informações de contato
Suécia
- Hello@alessa.se
- alessa.se
4,5
Excelente
187 avaliações
Pede aos clientes que avaliem
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Respondeu a 100% das avaliações negativas
Normalmente leva mais de 1 mês para responder
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As pessoas também visitaram
Perfect quality
Quick delivery! I ordered the Bria fur coat , the quality is amazing the fur is unreal, so soft and perfect for the winter . It was my “go to” coat to every good occasion, it got so so many compliments. And the most important part is that it made me really confident and love wearing and I can’t wait to wear again this winter and ordering more !! xx 💋
5 de dezembro de 2025
Avaliação não solicitada
Resposta da Alessa Clothing
The Bria is such a beauty, so we're thrilled it became your go to coat, Georgia! Soft, warm and compliment worthy is exactly what we hoped for, but hearing it made you feel confident is the part that means the most to us. We can't wait to help you add more this winter. 🤎 xx
Such a lovely experience with Alessa
Such a lovely experience with Alessa! 🤍The coat is absolutely gorgeous and feels very high quality. I was also really impressed with the customer service communication was quick, friendly and genuinely helpful. You can tell they really care about their customers. I would definitely order from Alessa again!
10 de agosto de 2026
Avaliação não solicitada
Resposta da Alessa Clothing
Aideen, thank you so much! A gorgeous coat is one thing, but knowing our team made you feel genuinely cared for is what we're proudest of. We can't wait to welcome you back for your next Alessa piece. 🤎
Such a warm jacket 🥰 perfect for winter.
Such a warm jacket 🥰 perfect for winter.
24 de agosto de 2025
Avaliação não solicitada
Resposta da Alessa Clothing
Cosy and winter ready, just the way it should be! Thank you Poppy, we're so glad your jacket is keeping you warm and happy. 🤎
Elegant & luxurious
Elegant & luxurious
Absolutely in love with my Cenya black fur jacket. It’s elegant, timeless, and incredibly chic—the kind of piece that instantly elevates any outfit. The fur feels luxurious, the black is so sophisticated, and the fit is simply beautiful. A stunning addition to my wardrobe that I know I’ll wear for years. 🖤
24 de agosto de 2026
Avaliação não solicitada
Resposta da Alessa Clothing
The Cenya is one of our absolute favourites, so we couldn't be happier that it has found a home with you, Dania! Elegant, timeless and made to be worn for years is exactly the spirit behind it. Thank you for letting it into your wardrobe. 🤎
Wonderful team and beautiful pieces.
18 de agosto de 2026
Avaliação não solicitada
Resposta da Alessa Clothing
Thank you, Inês! A wonderful team and beautiful pieces are what we work for every single day, so this really warms our hearts. We're so happy you had a great experience with us. 🤎
Everything went well with my order
Great clothing that makes you feel confident !
24 de setembro de 2025
Avaliação não solicitada
Resposta da Alessa Clothing
Confidence is the best thing we could ever hope to give you, Sophia! So glad your order went smoothly and that our clothing makes you feel your best. Thank you for being with us. 🤎
I received the coat in a very short…
I received the coat in a very short amount of time and the quality is amazing ! Very happy with the product and shipment process
7 de agosto de 2026
Avaliação não solicitada
Resposta da Alessa Clothing
Speedy delivery and a coat you love, that is the dream combination, Jacline! Thank you for the lovely words about both the product and the shipping. We're so happy you're pleased. 🤎
Great experience
Great quality and great customer service. They responded quickly and helped a lot with changing the size of a pair of jeans that I ordered.
18 de agosto de 2026
Avaliação não solicitada
Resposta da Alessa Clothing
Thank you, Sasha! Sizing swaps should always be easy, so we're really glad our team could sort your jeans out quickly for you. Great quality paired with great service is exactly what we're all about. 🤎
Jackets are super cute and love the fur…
Jackets are super cute and love the fur trims so comfy and soft. Love this brand !
24 de agosto de 2026
Avaliação não solicitada
Resposta da Alessa Clothing
The fur trims are one of our favourite little touches, so we love that they won you over too, liv! Cute, comfy and soft is exactly the vibe we go for. Thank you for loving the brand, it means so much to us. 🤎
Highly recommend
Not only the material, the cut and the fit is amazing, but also the customer service is top notch!
They are always there to help if we have any questions. I recommend this brand and their products to everyone who’s looking to purchase the most elegant pieces of clothing.
23 de agosto de 2026
Avaliação não solicitada
Resposta da Alessa Clothing
Material, cut, fit and service, you've touched on everything we care about most, Narsis! We always want our customers to feel supported, so knowing we've been there for you means a lot. Thank you for recommending us so warmly. 🤎
Very good costumer help
22 de agosto de 2026
Avaliação não solicitada
Resposta da Alessa Clothing
Thank you, Linda! Helping our customers is something we genuinely love doing, so it is wonderful to know we got it right for you. We're always here whenever you need us. 🤎
I got everything on time
I got everything on time, but I had problem whits returns .
22 de agosto de 2026
Avaliação não solicitada
Resposta da Alessa Clothing
Thank you for the kind words about your delivery, Jóhanna! We're sorry the returns part gave you trouble though, that should always be simple. If it still isn't sorted, reach out to us at hello@alessa.se or via WhatsApp on our contact page https://alessa.se/pages/contact and we'll happily help you through it. 🤎
Great experience and Perfect qualitiy
Great experience and Perfect qualitiy
22 de agosto de 2026
Avaliação não solicitada
Resposta da Alessa Clothing
Thank you so much, Diana! A great experience paired with perfect quality is exactly what we hope to deliver every single time. So happy we hit the mark for you. 🤎
Tool two weeks to arrive but the coat…
Tool two weeks to arrive but the coat was perfect!!
14 de agosto de 2026
Avaliação não solicitada
Resposta da Alessa Clothing
So glad the coat turned out perfect for you, Ella! We know two weeks felt like a wait, and we're always working to get our pieces to you sooner. Thank you for your patience, we think it was worth it too. 🤎
Resposta da Alessa Clothing
Thank you, JH! Good quality and easy shipping are two things we never want to compromise on, so it's lovely to hear we delivered on both. We really appreciate you. 🤎
Wonderful team
Wonderful team.
I contacted several times the team because I was worried about the shipment. They made sure my parcel arrived in time. The jacket is beautiful !
9 de agosto de 2026
Avaliação não solicitada
Resposta da Alessa Clothing
We completely understand the worry while waiting on a parcel, so we're really glad our team could reassure you and get it to you in time, sasha! Even happier that the jacket turned out beautiful. Thank you for trusting us. 🤎
Worst shopping experience I have ever…
Worst shopping experience I have ever had. First my item arrives and looks nothing like the picture. Then their return function on their website is «out of order» causing me to not be able to make a normal return. Therefore I had to send the package back with a separate postservice, which is fine. But now they won’t even pickup the package. It arrived almost a moth ago, and they still haven’t picked it up. This process has been absolutely horrible, and I am still waiting for my money back. Stay clear of this website. SCAM. DO NOT RECOMMEND.
22 de maio de 2026
Avaliação não solicitada
Resposta da Alessa Clothing
Kristine, we're truly sorry for how frustrating and drawn out this has been, and you have every right to be upset. A product that didn't match, a return that wouldn't work, and a refund you're still waiting on is not the experience we ever want anyone to have. We want to make this right and get your refund sorted as a priority. Please email us at hello@alessa.se or message us on WhatsApp via https://alessa.se/pages/contact with your order number, and we'll personally chase down your parcel and refund right away.
I had a very disappointing experience
I had a very disappointing experience. I contacted customer service multiple times to request a return for my item, but no one responded to my messages or provided any assistance. The lack of communication and support was extremely frustrating. I expected better customer service and would not recommend this company based on my experience.
15 de maio de 2026
Resposta da Alessa Clothing
Fatma, we're really sorry to hear this, and we completely understand how frustrating it is to reach out and not hear back. That is not the standard of care we want to give anyone. We would genuinely love to help you with your return properly. Please contact us at hello@alessa.se or via WhatsApp on our contact page https://alessa.se/pages/contact with your order number, and we'll make sure someone takes care of you personally.
Resposta da Alessa Clothing
We’re so sorry to hear that your parcel hasn’t arrived. We completely understand how disappointing this must be, and we’d love to help you resolve it as quickly as possible.
Please contact us at hello@alessa.se
with your order number, and our team will look into this right away and make sure it gets taken care of.
Köpte en jacka och ett loungeset och är…
Köpte en jacka och ett loungeset och är otroligt nöjd! Super fina och bekväma.
18 de abril de 2026
Avaliação não solicitada
Resposta da Alessa Clothing
Tack snälla för din fina recension! Så roligt att höra att du är otroligt nöjd med både jackan och loungesetet.
Vi blir verkligen glada att du tycker att de är både fina och bekväma. 🤍
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