Jordan was very helpful with providing an update on my test progress. Whilst the tracking tool indicated the test was complete, there are still steps to go. I’m looking forward to seeing results
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Veja o que dizem as avaliações
Terry was very polite and efficient. i was unsure if the company would take my dogs sample. he looked me up and said it would be fine i really appreciate a polite agent rather than AI. so keep using l... Ver mais
Cameron was great at outlining what needs to be completed for the test. I do wonder if you could make the instructions more clear, so it’s not on the customer to follow up with questions.
A empresa respondeu
I ordered my 2nd intolerance testing & received 46 pages back!!! It was SO detailed - but I accidentally deleted my email before printing - nervous about contacting you guys - I did the instant chat... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Allergy Test
Escrito pela empresa
America's Number 1 Allergy & Intolerance Company
Find a happier, healthier you, today. For over 14 years we’ve helped over 1,000,000 people worldwide by offering clinically validated and complementary therapy tests. Our expert team help you easily discover the cause of symptoms supported by 24/7 customer care.
Our values and our mission
Our own accredited laboratories and scientific team continuously innovate and ensure quality. We also partner with approved labs and test manufacturers to bring you the very best health insights at home.
For over 14 years, we have been a worldwide leader, providing clients with answers at exceptional value for money.
Why us?
Our Strongest asset is our people. This is not limited to the people who work with us, but the clients we help. That value underpins our customer obsession to treat customers fairly, professionally and with care. That is why we have a customer promise, satisfaction guarantee and offer a range of support structures for clients.
Visit our website Shop Allergy & Intollerance Tests Shop Sensitivity Tests Shop Health TestsInformações de contato
870 N. Miramar Avenue, 32903, Estados Unidos
- info@allergytest.co
- allergytest.co
4,2
Muito Bom
808 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Cameron got me what I needed in perfect…
Cameron got me what I needed in perfect timing. Amazing guy and very knowledgeable
11 de março de 2025
Avaliação não solicitada
Resposta da Allergy Test
Hi,
Thank you for your fantastic feedback! We’re so glad to hear that Cameron was able to assist you with what you needed in perfect timing. We’re proud to have such a knowledgeable team member on board, and we truly appreciate your kind words.
If you need any further help, don’t hesitate to reach out. We’re always here to assist!
Best regards,
Allergy Test
Resposta da Allergy Test
Hi,
Thank you so much for your kind words! We’re thrilled to hear that you had a great experience and that the results were helpful to you.
If you need any further assistance or have any questions, don’t hesitate to reach out. We’re here to help!
Best regards,
Allergy Test
Affordable and great customer service
Allergy Test is a very affordable way to check for sensitivities. I recently was trying to track my order but there was some kind of glitch, so I used the live chat and spoke with Terry. Terry very quickly looked up my order and assured me it had reached the lab. I am very satisfied with this exceptional customer service.
8 de março de 2025
Avaliação não solicitada
Resposta da Allergy Test
Thank you so much for your wonderful feedback! We’re delighted to hear that you found the allergy test affordable and that Terry was able to assist you so efficiently. We pride ourselves on providing exceptional customer service, and we’re so happy to know we met your expectations.
If you need any further assistance or have any questions in the future, feel free to reach out. We’re always here to help!
Best regards,
Allergy Test
Jordan was very helpful and sent me the…
Jordan was very helpful and sent me the links I needed.
8 de março de 2025
Avaliação não solicitada
Resposta da Allergy Test
Hi,
Thank you for your kind words! We’re so glad to hear that Jordan was able to assist you and provide the links you needed. We strive to offer helpful and timely support, and it’s great to know we met your expectations.
If you need any further assistance, feel free to reach out anytime. We’re here to help!
Best regards,
Allergy Test
Worth its weight in gold!
My husband thought this was a waste of money… up until we got the results. Now he understands why he gets some of his health issues as the sensitivities line up with what the Drs have told him not to eat!
Now going through the elimination diet and even our teenage son is enjoying it.
6 de janeiro de 2025
Resposta da Allergy Test
Hi Yasmin,
Thank you so much for your wonderful feedback! We’re thrilled to hear that the results provided valuable insights and helped your husband understand his health issues better. It’s fantastic to know that even your teenage son is enjoying the process.
We’re glad the test has made such a positive impact on your family’s health, and we wish you all the best with the elimination diet. If you ever need support or have any questions, please don’t hesitate to reach out.
Best regards,
Allergy Test
Terry was very kind and explain all my…
Terry was very kind and explain all my questions very well.
7 de março de 2025
Avaliação não solicitada
Resposta da Allergy Test
Hi Marise,
Thank you for your kind words! We’re so glad to hear that Terry was able to assist you and answer all your questions thoroughly. We always aim to provide helpful and supportive service, and it’s great to know Terry made a positive impact on your experience.
If you need any further assistance in the future, don’t hesitate to reach out to us. We’re here to help!
Best regards,
Allergy Test
I’m very happy with my experience
I’m very happy with my experience, the process was simple and went smoothly.
Although the results were surprising, once I removed the allergy and intolerance foods from my diet it has helped me immensely in getting my health back on track. I will definitely take another test in the future to help maintain my health.
21 de dezembro de 2024
Resposta da Allergy Test
Thank you for sharing your positive experience! We’re so happy to hear that the process was simple and smooth, and even more delighted that removing certain foods from your diet has had such a positive impact on your health.
It’s fantastic to know that our service is helping you on your journey to better health. We look forward to supporting you again in the future when you’re ready for your next test.
If you ever need any assistance or have any questions, don’t hesitate to reach out.
Best regards,
Allergy Test
Easy to follow instructions for…
Easy to follow instructions for submitting your sample. I requested help in the chat and Shawn was very helpful in getting me the information I needed quickly.
3 de março de 2025
Avaliação não solicitada
Resposta da Allergy Test
Hi,
Thank you so much for your kind words! We’re thrilled to hear that the instructions were easy to follow and that Shawn was able to assist you quickly. We’re committed to providing a smooth and helpful experience, and it’s great to know we were able to meet your expectations.
If you ever need any further assistance, feel free to reach out to us again. We’re here to help!
Best regards,
Allergy Test
great help through live chat
Emily was a great help through the live chat.
1 de março de 2025
Avaliação não solicitada
Resposta da Allergy Test
Hi Jen,
Thank you for your 5-star review! We’re so glad to hear that Emily was able to assist you through our live chat. If you ever need anything else, our team is always here to help! 😊
Regards,
Usman
Allergy Test.
Honest and quick to repond
They couldn't help me but were great about a refund.
29 de dezembro de 2024
Resposta da Allergy Test
Hi,
Thank you for your review! We’re sorry we couldn’t fully assist with your request, but we’re glad we could make the refund process smooth for you. If you ever need assistance in the future, don’t hesitate to reach out—we’re always here to help!
Kind Regards,
Usman
Allergy Test
Convenient and responsive
The company was super responsive and made it easy to submit the sample. I love that there are packages for couples. I needed help and the chat function made a real person available. Super quick resolution with Emily. Excited to get my results.
20 de fevereiro de 2025
Avaliação não solicitada
Resposta da Allergy Test
Thank you so much for your kind words! We’re thrilled to hear that the process was smooth and that Emily was able to assist you quickly. We hope your results provide you with the insights you’re looking for! If you have any more questions or need help along the way, feel free to reach out anytime. 😊
Thanks,
Usman
Allergy Test
Resposta da Allergy Test
Thank you for your feedback! We’re happy to hear that the test was easy for you to complete and that you found the report comprehensive. If you have any further questions or need assistance with the next steps, feel free to reach out! 😊
Thanks,
Usman
Allergy Test
Comprehensive test results
Test results were very comprehensive and detailed and has helped us on our daughters eczema journey to eliminate what was making her itchy.
11 de dezembro de 2024
Resposta da Allergy Test
Hi,
Thank you for your wonderful review! 😊 We’re so glad to hear that the test results have been helpful in your daughter’s eczema journey. Wishing you all the best in finding relief for her! If you ever need further support, our 24/7 live chat team is always available to assist you.
Kind Regards,
Allergy Test
I have a question about the Sensitivity…
I have a question about the Sensitivity Test Plus and Terry helped me to manage this. Appriciate it.
15 de fevereiro de 2025
Avaliação não solicitada
Resposta da Allergy Test
Thank you for your 5-star review! ⭐
We’re so glad to hear that Terry was able to assist you with your question about the Sensitivity Test Plus. We truly appreciate your support! If you ever need further assistance, don’t hesitate to reach out. 😊
Kind Regards,
Allergy Test
Live Chat support is great
Live Chat support is great. I needed assistance as the instructions is not completely clear. Terry was helpful and quick to respond.
14 de fevereiro de 2025
Avaliação não solicitada
Resposta da Allergy Test
Thank you for your feedback! We’re glad to hear that Terry was helpful and provided quick support via Live Chat. 😊 We appreciate your input on the instructions and will take it on board to improve clarity. If you need any further assistance, please don’t hesitate to reach out—we’re always happy to help!
Kind Regards,
Allergy Test
Terry needs a pay rise immediately
Terry needs a pay rise immediately
12 de fevereiro de 2025
Avaliação não solicitada
Resposta da Allergy Test
Thank you for your amazing feedback! 🎉 We’re so glad to hear that Terry provided such outstanding support. We’ll be sure to pass along your kind words—Terry will love to hear this! 😊 If you ever need further support, don’t hesitate to reach out—we’re always happy to help!
Kind Regards,
Allergy Test
Support is great
Support is great. Initial instructions could be a bit more clear. I also had some trouble loading the email so I could not get to the link for the download form with instructions and bar code. Terry was great though!
10 de fevereiro de 2025
Avaliação não solicitada
Resposta da Allergy Test
Thank you for your feedback! We’re glad to hear that Terry provided great support and was able to assist you. We appreciate your suggestion about making the initial instructions clearer and will take that into consideration for future improvements. If you ever need further assistance, our team is always here to help! 😊
Kind Regards,
Allergy Test
Shawn
Shawn was a great help with my live chat. Very responsive
5 de fevereiro de 2025
Avaliação não solicitada
Resposta da Allergy Test
Thank you for your feedback! We’re so glad to hear that Shawn was able to assist you and provide quick, responsive support. We truly appreciate your kind words and are always here to help!
Best regards,
Usman
Allergy Test
Great customer service
Great customer service. Angel was very helpful and sorted out my query quickly.
4 de fevereiro de 2025
Avaliação não solicitada
Resposta da Allergy Test
Thank you for your wonderful feedback! We’re so glad to hear that Angel was able to assist you quickly and resolve your query. We truly appreciate your kind words and are always here to help if you need anything further!
Best regards,
Usman
Allergy Test
Inaccurate results & long wait time
Inaccurate results, better to go to the doctor and get tested in person.
From the time I gave the sample to the time I got the result was 3 weeks. I paid extra money to get the result faster, you also have to pay to send back your sample in an envelope they give you.
After a bit of research I regretted buying this test, online allergy and intolerance tests are highly inaccurate and NOT backed by science and research as they falsely claimed on their website. It is quite controversial that they stated this on their website.
The results stated I am allergic to peanuts, hazlenut and rice, which made me laugh since I eat rice almost every day with zero reaction, I also have peanut butter and hazlenut with no reaction.
I bought 2 kits (for myself and husband), trusting what they said on the website was true. It was not cheap and I am upset.
4 de fevereiro de 2025
Avaliação não solicitada
Resposta da Allergy Test
Hi,
I’m sorry to hear that you were unhappy with your experience. I understand your concerns, and I’d be happy to speak to the lab regarding your test to see if we can provide further clarification on your results.
Additionally, I have reached out to Trustpilot as we require your order number to properly investigate your case. If you could provide this information directly to our support team, we will do our best to address your concerns.
We appreciate your feedback and the opportunity to assist you further. Please don’t hesitate to get in touch.
Best regards,
Usman
Allergy Test
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