Jordan was very helpful with providing an update on my test progress. Whilst the tracking tool indicated the test was complete, there are still steps to go. I’m looking forward to seeing results
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Veja o que dizem as avaliações
Terry was very polite and efficient. i was unsure if the company would take my dogs sample. he looked me up and said it would be fine i really appreciate a polite agent rather than AI. so keep using l... Ver mais
Cameron was great at outlining what needs to be completed for the test. I do wonder if you could make the instructions more clear, so it’s not on the customer to follow up with questions.
A empresa respondeu
I ordered my 2nd intolerance testing & received 46 pages back!!! It was SO detailed - but I accidentally deleted my email before printing - nervous about contacting you guys - I did the instant chat... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre Allergy Test
Escrito pela empresa
America's Number 1 Allergy & Intolerance Company
Find a happier, healthier you, today. For over 14 years we’ve helped over 1,000,000 people worldwide by offering clinically validated and complementary therapy tests. Our expert team help you easily discover the cause of symptoms supported by 24/7 customer care.
Our values and our mission
Our own accredited laboratories and scientific team continuously innovate and ensure quality. We also partner with approved labs and test manufacturers to bring you the very best health insights at home.
For over 14 years, we have been a worldwide leader, providing clients with answers at exceptional value for money.
Why us?
Our Strongest asset is our people. This is not limited to the people who work with us, but the clients we help. That value underpins our customer obsession to treat customers fairly, professionally and with care. That is why we have a customer promise, satisfaction guarantee and offer a range of support structures for clients.
Visit our website Shop Allergy & Intollerance Tests Shop Sensitivity Tests Shop Health TestsInformações de contato
870 N. Miramar Avenue, 32903, Estados Unidos
- info@allergytest.co
- allergytest.co
4,2
Muito Bom
808 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Fast and clear response from Casey
3 de fevereiro de 2025
Avaliação não solicitada
Resposta da Allergy Test
Thank you for your feedback! We’re glad to hear that Casey was able to provide a fast and clear response. If you need any further assistance, our 24/7 Live Chat team is always here to help!
Best regards,
Usman
Allergy Test
Resposta da Allergy Test
Hi,
Thank you for your wonderful feedback! We’re so glad to hear that you had a perfect experience. If you need any further assistance, our 24/7 Live Chat team is always here to help!
Best regards,
Usman
Allergy Test
Great idea getting an allergy test…
Great idea getting an allergy test done, I found it very interesting to see that foods that don’t agree with me were on the list 👍🏻
29 de novembro de 2024
Resposta da Allergy Test
Thank you for your wonderful review! We’re so glad you found the allergy test insightful and that it helped identify foods that don’t agree with you. It’s great to hear you had a positive experience! 👍🏻
If you ever have any questions or need further assistance, feel free to reach out.
Best regards,
Usman
Allergy Test
Emily was very helpful
Emily was very helpful and my form was filled out quickly!! Thx!!
27 de janeiro de 2025
Avaliação não solicitada
Resposta da Allergy Test
Thank you for your great review! We’re so pleased to hear that Emily was helpful and got your form sorted quickly. I’ll be sure to pass on your kind words to her.
If you ever need any further assistance, feel free to reach out!
Best regards,
Usman
Allergy Test
Excellent customer service
Excellent customer service. Very prompt response and Jordan was able to update me to where my tests were up to in the process.
27 de janeiro de 2025
Avaliação não solicitada
Resposta da Allergy Test
Thank you for your lovely review! We’re delighted to hear that you received excellent customer service and that Jordan was able to provide you with a prompt update on your test status.
If you ever need any further assistance, please don’t hesitate to reach out. We’re always happy to help!
Best regards,
Usman
Allergy Test
Very good customer service
Very good customer service. Avery was very helpful and resolved my issue straight away.
26 de janeiro de 2025
Avaliação não solicitada
Resposta da Allergy Test
Thank you for your wonderful review! We’re delighted to hear that Avery provided you with great customer service and resolved your issue straight away. I’ll make sure to pass on your kind words.
If you ever need any further assistance, we’re always happy to help!
Best regards,
Usman
Allergy Test
I had an issue logging into my account…
I had an issue logging into my account and Terry solved it for me quickly and easily. Thanks so much!
24 de janeiro de 2025
Avaliação não solicitada
Resposta da Allergy Test
Thank you for your fantastic review! We’re so pleased to hear that Terry was able to resolve your issue quickly and easily. I’ll be sure to pass on your kind words to him.
If you ever need any further assistance, don’t hesitate to reach out. Thanks again for your support!
Regards,
Usman
Allergy Test
Resposta da Allergy Test
Thank you for your feedback! We’re glad to hear that you received a good amount of information from your test. If you ever need further clarification or assistance, feel free to get in touch!
Best regards,
Usman
Allergy Test
Resposta da Allergy Test
Thank you for your feedback! I’m glad to hear that your experience was great and attended to so quickly. We strive to ensure our customers receive fast and efficient service every time.
If you need anything else, feel free to reach out—our 24/7 live chat team is always here to help!
Best regards,
Usman
Allergy Test
Casey was so helpful and really fast in…
Casey was so helpful and really fast in replying back. Thank you for your help
20 de janeiro de 2025
Avaliação não solicitada
Resposta da Allergy Test
Thank you so much for your kind words! I’m thrilled to hear that Casey provided such helpful and prompt support. We’re lucky to have team members like him who are dedicated to ensuring our customers get the assistance they need quickly.
If you ever need anything else, our 24/7 live chat team is always here to help!
Best regards,
Usman
Allergy Test
Great customer service
Great customer service, very easy to use. Someone on hand 24/7!
19 de janeiro de 2025
Avaliação não solicitada
Resposta da Allergy Test
Thank you so much for your kind feedback! I’m thrilled to hear that you had a great experience with our customer service and found everything easy to use. We strive to make things as simple and convenient as possible, and it’s wonderful to know that our 24/7 support was helpful whenever you needed assistance.
If you ever have any more questions or need further guidance, feel free to reach out anytime!
Best regards,
Usman
Allergy Test
top notch service
Thanks to Jesse for providing top notch customer service
19 de janeiro de 2025
Avaliação não solicitada
Resposta da Allergy Test
Hi Lina,
Thank you for your lovely feedback! I’m glad to hear that Jesse provided top-notch customer service and was able to assist you efficiently. We’re lucky to have team members like him who go above and beyond to ensure our customers have a positive experience.
If you ever need any further assistance, feel free to reach out—our 24/7 live chat team is always happy to help!
Best regards,
Usman
Allergy Test
I was hoping for a fuller list on nut…
I was hoping for a fuller list on nut allergies. ie no mention of cashews, pistachios, Brazil etc.
14 de novembro de 2024
Resposta da Allergy Test
Thank you for your feedback. I’m sorry to hear that the report didn’t meet your expectations, especially regarding a more comprehensive list of nut allergies. We strive to provide as much detail as possible, but I understand how important it is to have specific information on nuts like cashews, pistachios, and Brazil nuts.
If you have further questions or need clarification, our 24/7 live chat team is always available to assist you. Your input is invaluable in helping us improve our services, and we’ll take your comments on board to enhance our reports in the future.
Best regards,
Usman
Allergy Test
Excellent and timely customer service…
Excellent and timely customer service in chat solved my problem.
15 de janeiro de 2025
Avaliação não solicitada
Resposta da Allergy Test
Thank you so much for your kind words! I’m thrilled to hear that you had an excellent experience with our customer service team. We’re always happy to assist and make sure any issues are resolved quickly and efficiently.
If you ever need any further help, our 24/7 live chat team is always here to assist you!
Best regards,
Usman
Allergy Test
Useful Info
Did the blood test to check for allergies and intolerance. Test kit was useful and easy. After posting it back it took quite a while to receive the confirmation that they had received it. But once I got this email, the blood was tested and I received the results within 3 days. Was useful and informative and are now avoiding certain foods and was great to confirm some suspected allergies. Would recommend
7 de novembro de 2024
Resposta da Allergy Test
Thank you so much for your thoughtful review! I’m glad to hear that the blood test was useful and easy for you. I understand that the initial confirmation took a little longer, but I’m happy to hear that once you received it, the results came through quickly and provided the clarity you were looking for.
It’s great to know that you were able to confirm your suspected allergies and make adjustments accordingly. We appreciate your recommendation and are always here to support you with any further questions or guidance!
Best regards,
Usman
Allergy Test
Camorin was fantastic help
13 de janeiro de 2025
Avaliação não solicitada
Resposta da Allergy Test
Thank you so much for your kind words! I’m thrilled to hear that Cameron provided fantastic assistance and went above and beyond to help you with your question. We’re lucky to have team members like him who are so dedicated to ensuring a positive experience for our customers.
If there’s anything else we can assist you with, please don’t hesitate to reach out—our 24/7 live chat team is always here to help!
Best regards,
Usman
Allergy Test
Cameron was great online!!
Cameron was great online!!! I had a question about family member forms. He was quick to answer and instead of telling me where to go on the site, he sent me links for additional family members to download.
13 de janeiro de 2025
Avaliação não solicitada
Resposta da Allergy Test
Thank you so much for your lovely review! I’m thrilled to hear that Cameron provided such excellent support and went above and beyond to help you with your question. We’re proud to have team members like him who are dedicated to making things easier for our customers.
If there’s anything else we can assist you with, please don’t hesitate to reach out—our 24/7 live chat team is always here to help!
Best regards,
Usman
Allergy Test
Convenience and quick turn around and…
Convenience and quick turn around and comprehensive report
6 de novembro de 2024
Resposta da Allergy Test
Thank you for your feedback! We’re glad to hear that you found the convenience, quick turnaround, and comprehensive report helpful. It’s great to know you had a positive experience with our service.
If you need anything else or have any further questions, feel free to reach out.
Thanks again for choosing us!
Usman
Allergy Test
Awesome Customer Support
Jesse provided awesome service and was faster than lightning at resolving my issue!
11 de janeiro de 2025
Avaliação não solicitada
Resposta da Allergy Test
Thank you so much for your feedback! We’re thrilled to hear that Jesse provided awesome service and was able to resolve your issue lightning-fast! It’s great to know you had such a positive experience.
We’ll be sure to pass on your kind words to Jesse. If you need any further assistance, feel free to reach out anytime.
Thanks again for choosing our service!
Usman
Allergy Test
Thank you Emily!!!!!!!!!!!!!!
Emily was great help to me today when the site was having technical issues !
8 de janeiro de 2025
Avaliação não solicitada
Resposta da Allergy Test
Thank you so much for your kind feedback! We’re thrilled to hear that Emily was able to assist you so effectively during the technical issues. It’s great to know you received such helpful and supportive service.
We’ll be sure to pass on your appreciation to Emily. If you need anything else or if you encounter any more challenges, feel free to reach out anytime.
Thank you for choosing our service!
Usman
Allergy Test
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