Alpinestars Avaliações 124

La livraison a été parfaite .
J 'attends le remplacement pour cause de taille, j'espère que cela sera aussi parfait que la première livraison

I ordered boots that were alas too small so had to return them. the returns process was easy and very quick ,and received full refund promptly. very good service

Good and easy process with great follow up!

Servizio eccellente

innanzi tutto i prodotti sono da segnalare come Eccellenti, perche' sono comodi di ottima fattura e si possono sfruttare anche le buone offerte che propongono.

Toller Service was Lieferung und Austausch auf andere Grösse betrifft. Qualität der Ware von Alpinestars ist unvergleichlich von höchster Qualität in Design und Verarbeitung. Einfach perfekt.

I ordered an $805 helmet from Alpinestars, it was too small, they allow returns, but you have to pay for it. I ended up paying UPS $110.00 (their cheapest with insurance), so basically it costs you $110 just to try on a helmet....I will never give Alpinestars another penny of my money.

Todo muy fácil
Para cambiar artículos buena comunicación rápido y siempre informado
Gracias

Now been 3 days waiting for a human to contact me to arrange how to send parcel back for a refund as I don't have a printer. Seems like they completely refusing to comply. Would not buy anything from this company again. Simple fact I am now 225 pounds out of pocket. Due to alpinestars selling smaller clothes than they tell you and refusing to speak to me for a refund. Day whatever it is now, ups are refusing to pick up the item and alpinestars is refusing any contact so will be now ringing a solicitor as this is disgusting behaviour

Échange facile et livraison rapide service client à l'écoute

Avoid at all cost! I Ordered an item that was well too small and used the returns to get a refund and order a larger size.
I returned the item over 1 month ago and still haven’t received a refund. Customer service communication is non existent, either not responding or providing a generic AI response.
I have now escalated via buyer protection to try and resolve. Very poor for such a well known brand. I would not use this brand or company again.

Reso semplice da effettuare e bonifico ricevuto in tempi brevissimi

Pacco predisposto al reso, sito molto fruibile per info reso con UPS. Rapido, veloce, rimborso immediato. Considerando che il tutto è avvenuto a cavallo delle festività natalizie, eccellente direi.

Les produits sont de qualité, et top depuis des années. Ils me correspondent bien. J’ai déjà eu à faire à leur service client qui est vraiment réactif et efficace. Ne changez rien ;)

Thinks a SCAM company. How can you describe yourself as “premium” when you don’t even have humans on your help desk?

One month waiting for my £300 order and nothing. No updates, no one replies to emails, nothing. I’ve been ghosted by this “premium” company after handling them £300. Judging by the amount of reviews with the same issue, this is being done deliberately.

I will never use them again.

I have never received my order to this day. They initially told me they would get back to me within 14 days, but instead you’re left having to email them repeatedly without getting any clear or useful response. It has now been over a month and I am still without my package, and they also refuse to refund my money.

Very disappointing service.

Spedizioni velocissime, servizi di reso facile, veloce e intuitivo, consigliato

Effettuato reso per taglia non adatta, servizio comodo, rapido. Ricevuto rimborso in pochissimi giorni. Tutto perfetto!