Alpine Surveys Avaliações 

199
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

The structural engineer that visited us (Abbas), was extremely thorough. His recommendations were clear and although we had nothing of major concern to worry about, he was kind and reassuring all the... Ver mais

Avaliado com 5 de um total de 5 estrelas

Thorough, direct and best money I've ever spent as a tenant having to disprove damage claims between my bath overflow and separate ingress causes. Helped me to confirm where my liability begins and en... Ver mais

Avaliado com 5 de um total de 5 estrelas

Abbas was the best person for the job! He was extremely approachable, compassionate, knowledgeable and professional. He took the time to answer all of our questions, gave us the best expertise and re... Ver mais

Avaliado com 5 de um total de 5 estrelas

Abbas provided an outstanding structural survey. He gave lots of advice and told us about different options and solutions. He was very knowledgeable.

Detalhes da empresa

  1. Imobiliária

Informação fornecida por fontes externas variadas

Alpine Surveys are specialists in independent property surveys. With Surveyors having a minimum of 30 years experience, and operational offices in Uxbridge, Wareham (Poole) and Bristol, we are ideally situated to cover the South and South East of England.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

199 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 66% das avaliações negativas

Normalmente responde dentro de 24 horas

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Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(199)

54 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Brinde understood the structural…

Brinde understood the structural engineering need clearly and what we needed the structural survey to assess. Abbas the Structural Engineer was very courteous and provided a clear explanation of defects in the flat roof felting, state of water penetration and assessment of original roof joists whilst on site. He also discussed with us the possible remedial solutions. We await the report.

30 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Structural survey

Dealing with the office to get a quote was seamless, and Abbas was able to come the next day due to a cancellation - this was very much appreciated. Abbas arrived on time and was polite and respectful of our house while carrying out the survey. Report was sent promptly . Both Abbas and Alpine were easy to deal with - would recommend.

25 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Thorough, Professional, and Highly Recommended!

Abbas from Alpine Surveys came to our house to conduct a structural inspection, and I was very impressed with his service. He carefully checked all the areas I requested and was extremely thorough and patient throughout the process. After completing the first round of inspection, he called me to provide a verbal summary of the results and to confirm whether I had any questions. For the additional concerns I raised, he even arranged a video call to explain everything in detail, which gave me a much better understanding of the property and completely put my mind at ease. He later provided a professional and comprehensive written report. I’m very satisfied with his work and definitely recommend him!

24 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Professional and attentive to detail

We instructed Alpine surveys to carry out a combined inspection including a condition survey, structural assessment, and damp investigation. From start to finish, Abbas the structural surveyor, was highly professional, thorough, and attentive to detail. The level of service we received went above and beyond our expectations, and we were very satisfied with the comprehensive and clear reporting provided. We would not hesitate to recommend him and the firm.

3 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Exceptional Service

Exceptional service from initial contact to finish. I required a detailed survey of a timber structure that had suffered extensive water damage over time. Mark called me to explain how thorough the inspection would be, (I had lots of questions) which gave me real confidence. On the day, the surveyor, Miraj, personally called me to go over some specific requests I had, which was incredibly helpful and much appreciated. Alpine Surveys are a truly brilliant firm with outstanding service. I highly recommend them.

23 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Professional and spot on !

Professional, courteous and efficient, simply spot on.
I had a survey conducted a year ago, which was effortless and well organised, with a comprehensive report. A year on, having lost my report, 3 emails and an hour later the report was resent. No dramas. Just good old fashioned service, very rare these days.
Thank you Abbas, very much appreciated.

21 de julho de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Completely ignored

Hi
Unfortunately I have a had a very negative service from this company

I contacted the company in January 2025 for a survey and planning application

Was told in February by James Forward that the application will be submitted before he leaves the company in February - this did not happen

After many emails - someone finally submitted the wrong application in April

After I complained - James Forward returned to the company on a consultancy basis. He submitted an application with 'insufficient information' which was rejected

They will not help me with an appeal - as it is beyond theiir expertise

No one from the company, including director Mark Dobson, will return my calls

A very disappointing experience with James Forward and Apline Surverys

10 de julho de 2025
Avaliação não solicitada
logotipo da Alpine Surveys

Resposta da Alpine Surveys

Thank you for the review, although unfortunately it is not quite as described by the client.

A planning application was submitted based on the information provided. That failed. We then submitted a further application for the client and the application was denied. The client is unhappy that planning rejected his application, and is looking to us for blame, when unfortunately planning applications are out of our control.

To say that we have ignored him is a shock to hear, as we have been in constant contact with him, and advised him of his next steps, but he has chosen to ignore our advice. Today alone we have spoken to him more than ten times, and as many emails have been sent.

Unfortunately if the client does not wish to follow our advice there is little more we can do.

Avaliado com 5 de um total de 5 estrelas

Structural Engineer Report 5*

Everyone that I spoke to at Alpine was extremely helpful and a breath of fresh air having previously dealt with a poor surveyor. Brinde was excellent at explaining the details around the Structural Engineers Report and very helpful at getting everything booked in. On the day of the survey, Abbas called me to understand and make sure he would cover every in the report that I’d requested. I’d highly recommend Alpine.

9 de julho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Abbas Ladonni

I had the pleasure of working with Abbas Ladonni from Alpine Surveys recently, and I must say he was exceptional. My original surveyor was unavailable, and Abbas stepped in to help me understand my Level 3 survey – a task that would have been daunting given my complete lack of experience in surveying or housing. He expertly broke down the complex information in a clear and concise manner, making it easily digestible even for a complete novice like myself.

Abbas was incredibly efficient and readily available to answer my calls and address my concerns. His technical knowledge was clearly extensive, and he provided reassurance throughout the process. He is a valuable asset to Alpine Surveys, and I wholeheartedly recommend him. I wish him all the best in his future endeavours.

20 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Really pleased with the service from…

Really pleased with the service from Alpine surveys. I received clear and quick communication with them from the start including a quote. I was really pleased with the survey from structural engineer Abbas, he called me on the day after the survey and explained key points to me so that I was able to make a decision about a house purchase. The written survey was clear and thorough. I had previously gotten a level 3 house buying survey which had lots of general and vague information in it, whereas this survey was concise and relevant to the specific property I was purchasing which was very helpful. Would highly recommend Abbas and Alpine surveys!

3 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service

From first contact, everything has been very quick and efficient. The surveyor (Abbas) who has just been here was extremely professional, knowledgeable and kind. Can't fault any of it; highly recommend this company.

17 de junho de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Get you a good structural engineer before making wrong decisions!

We were lucky to have had Abbas as our structural engineer, after receiving the general and undetailed RICS Survey report, we finally got the specific and detailed reports of the property and most importantly, we got the recommendations and the estimated remedial cost from our engineer Abbas, which helps us to have an idea about the refurbishment cost. Much appreciated the professionalism and dedication of him and we strangely recommend the Alpine Surveys, worth every penny!

14 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

We had a great experience with Alpine

We had a great experience with Alpine. Hayley at the office was very kind and efficient.
Abbas, the structural engineer who visited us, was very kind, knowledgeable and helpful. We look forward to receiving the report.

8 de maio de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I thought their service was excellent

I thought their service was excellent . They recommended Abbass for the structural survey and he is the best engineer I’ve met. He is patient answering every query and going into every detail I requested . The customer service was prompt and professional too. Highly recommend !

22 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Monitor Reading Visit

Another visit from Abbas to read crack monitors. All results and progress thoroughly explained and options for next phase. Highly recommended

28 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Asked for a quote and was called by…

Asked for a quote and was called by Hayley to explain the service and offer me an appointment date. This was only in a few days time but then called a short time after to offer me a cancellation spot for the next day. She was very helpful. Had a structural survey yesterday completed by Abbas. He was very knowledgeable and very professional. Would highly recommend.

24 de abril de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Very happy with our experience

We’ve used alpine three times in the past year and each time have been really happy with their service. I absolutely trust their advice, they have been very helpful and impartial and offer honest, constructive advice. Would use them again in the future

1 de novembro de 2024
Avaliação não solicitada

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