This cruise was so much nicer than the mega ship cruises because it was so small snd intimate. All the staff, from cruise director and assistant director, hospitality staff, wait staff, housekeeping... Ver mais
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The staff was fabulous. Their main goal was to service their visitors and they were wonderful. Anna, Brody, Shanna, the Captain , the restaurant manager Z something. They did anything they could to p... Ver mais
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The crew, the ammenities aboard the ship, the friendliness of the passengers, the outstanding choice for meals; the open bar, the tours off the ship, I am deaf, so I did have trouble understanding the... Ver mais
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Ship was perfect. Crew was really special. Always big warm welcoming smiles. Foot was abundant and very tasty. Drinks flowed on request. Great snacks always available. Superb explanations and history.... Ver mais
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Detalhes da empresa
Sobre American Cruise Lines
Escrito pela empresa
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About Us
American Cruise Lines offers river cruising and small ship coastal cruising in the U.S.A. Year after year, American continues to launch the newest U.S. built ships and uniquely curated itineraries for exploring and Cruising Close To Home®.
On all cruises, guests discover the history, and spirit of the United States aboard the most sophisticated small ship fleet in the industry. Onboard, guests enjoy a complete all-inclusive experience including daily entertainment, spacious amenities, exquisite cuisine and cocktails, and gracious hospitality. Most staterooms come with private balconies offering panoramic river views from every angle. Onshore, American Cruise Lines partners with local communities for captivating excursions which reflect the unique, fascinating cultures of the every port we visit.
Choose from cruises that explore the Mississippi River, Columbia & Snake Rivers, Alaska, New England, the Puget Sound, and the Southeast region of the country. Each destination has a story to tell, with adventure waiting at every stop.
American operates 15 ships, all accommodating just 100-190 passengers, which cruise more than 35 domestic itineraries in 34 states. American now offers domestic Flat Rate airfare for all its U.S. cruises.
Escrito pela empresa
Informações de contato
741 Boston Post Rd Ste 250, 06437, Guilford, Estados Unidos
- 888-458-6014
- inquiry@americancruiselines.com
- americancruiselines.com
4,8
Excelente
9 mil avaliações
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The entire staff was wonderful
The entire staff was wonderful: attentive, kind, helpful, cheerful and would accomodate any need.
25 de abril de 2026
Resposta da American Cruise Lines
Thank you for your kind feedback. We’re so glad you enjoyed the attentive, helpful, and cheerful service from our crew. We hope to welcome you back on board again soon.
Sincerely,
American Cruise Lines
Another great trip on the books
As always, I was treated so well on The American Legend for the American Revolution Cruise. I enjoyed the meals, the entertainment and the excursions. The Captain made us as comfortable as possible during a short period of rough seas. Every detail was appreciated.
23 de abril de 2026
Resposta da American Cruise Lines
Thank you for your thoughtful feedback. We’re so glad you enjoyed your American Revolution Cruise aboard the American Legend and appreciated the meals, entertainment, and excursions.
It’s especially nice to hear your recognition of the Captain and crew for keeping everyone comfortable during the rough seas and for their attention to detail throughout your journey. We hope to welcome you back on board again soon.
Sincerely,
American Cruise Lines
Staff and service was great
Staff and service was great. Food out of this world. Ship was super. Great time and loads of fun 👍
25 de abril de 2026
Resposta da American Cruise Lines
Thank you for your feedback. We’re so glad you had a great time and enjoyed the staff, dining, ship, and overall experience. We hope to welcome you back on board again soon.
Sincerely,
American Cruise Lines
Only disappointment was unripe fruit…
Only disappointment was unripe fruit served at every meal. Stick with the berries if you can't get ripe melons, pineapples.
24 de abril de 2026
Resposta da American Cruise Lines
Thank you for your feedback. We’re glad you enjoyed your overall experience, but we’re sorry the fruit selection did not meet expectations. We appreciate you pointing this out and will share it with our culinary team for review as we continue refining the dining experience. We hope to welcome you back on board again soon.
Sincerely,
American Cruise Lines
Great time on the Mississippi!
Great time! Awesome staff and our entire experience was top notch! Ports were interesting but not much too see at some stops. Still a wonderful trip.
18 de abril de 2026
Resposta da American Cruise Lines
Thank you for your feedback. We’re so glad you had a great time and enjoyed the outstanding staff and overall experience. We also appreciate your note about some ports having limited sightseeing options, and we’ll share that feedback with our team. We hope to welcome you back on board again soon.
Sincerely,
American Cruise Lines
Enjoying 2 days in various ports offers…
Enjoying 2 days in various ports offers better excursion experiences. Great staff members. Very well trained and accommodating.
25 de abril de 2026
Resposta da American Cruise Lines
Thank you for your feedback. We’re so glad you enjoyed the ports, excursions, and found our staff well trained and accommodating. We appreciate you sailing with us and hope to welcome you back on board again soon.
Sincerely,
American Cruise Lines
Ship was well maintained and had enough…
Ship was well maintained and had enough staff onboard to handle a full trip. Waiters in Dining Room were excellent. Cabin attendants did an excellent job on a daily basis and the staff was always ready to help with any issues or questions.
18 de abril de 2026
Resposta da American Cruise Lines
Thank you for your kind feedback. We’re so glad you appreciated the well-maintained ship, attentive dining room service, and excellent housekeeping. It’s also great to hear our crew was consistently helpful throughout your trip. We hope to welcome you back on board again soon.
Sincerely,
American Cruise Lines
Ups and downs
Restaurant chef needs to rethink menu, Caesar salad with anchovies is gross, almost all roasted veggies were tough, grilled salmon not done in middle was wet and mushy, didn’t order sushi. Buffet on deck 4 was always very good. Pillows were completely flat awful, mattress was too soft and lumpy. Brady needs to be more careful in giving distances to walk. Pig roast he said at door, was 1/2 block away when exited bus then down steps or ramp then down across commons area to pig roast that was very disappointing. Natchez carriage ride was absolutely awesome! Miranda was great, Abbie in restaurant was great, young man on 4 and lady on 4 were great, went out of their way to be helpful.
17 de abril de 2026
Resposta da American Cruise Lines
Thank you for sharing such detailed feedback. We’re glad to hear you enjoyed the Natchez carriage ride, and that our team members made a positive impression with their helpful service.
We also appreciate your candid comments regarding the dining selections and preparation, as well as your notes about the bedding comfort and communication around excursion walking distances. This type of feedback is very helpful and will be shared with our culinary, housekeeping, and excursions teams for review and improvement.
We hope to have the opportunity to welcome you back on board again in the future.
Sincerely,
American Cruise Lines
Overall you do a great job
Overall you do a great job with some bumps along the way but the pluses and minuses outweigh each other.
Our embarkation process this morning as warmed was an adventure. You had folks standing in the cold wind while attempting to board. It would appear cabins could be preassigned to buses which would seem more organized. Just a thought.
The staff is outstanding from all aspects of the trip from start to finish.
The red white and blue party —a great idea — you have limited oysters which are gone quickly with no timely refills by the time the refills arrive the crowd is gone — I’m sure a waste of food in the end.
25 de abril de 2026
Resposta da American Cruise Lines
Thank you for taking the time to share your feedback. We’re glad to hear you found the staff outstanding and enjoyed the overall experience, and we appreciate your recognition of the onboard events and programming.
We also value your comments regarding embarkation and the timing and replenishment of items at the Red, White and Blue party. Your suggestions about improving boarding flow and reducing guest wait times are helpful, and we will share them with our operations and food and beverage teams for review.
We appreciate you sailing with us and hope to welcome you back on board again soon.
Sincerely,
American Cruise Lines
Our total experience was Great
Our total experience was Great! All employees were very friendly and helpful. If possible, the menu should have more choices. I heard one guest at another table say that” fish or sea food took up too much of the menu.
25 de abril de 2026
Resposta da American Cruise Lines
Thank you for your feedback. We’re so glad you had a great overall experience and that our team was friendly and helpful throughout your trip.
We also appreciate your comments regarding menu variety and will share your input with our culinary team as we continue refining dining options for all guests. We hope to welcome you back on board again soon.
Sincerely,
American Cruise Lines
Only 1 gab bar in shower of handicap accessible room
The crew was fantastic and the deck hands and bus drivers were terrific in helping get on and off as I have mobility issue after having a stroke.
One issue: only 1 gab bar in shower and no arms on shower stool.
25 de abril de 2026
Resposta da American Cruise Lines
Thank you for sharing your experience. We’re so glad to hear our crew, deckhands, and drivers were able to provide helpful support with boarding and excursions, especially given your mobility needs.
We also appreciate your feedback regarding the shower grab bar and shower stool setup. That is important information, and we will share it with our operations team for review to help improve accessibility and comfort for future guests.
We hope to welcome you back on board again soon.
Sincerely,
American Cruise Lines
All the people who American Cruise…
All the people who American Cruise Lines are very professional and joy to be around!! Anna and Steve the cruise directors again just great people! Asthon joy to be around! Great people person and energetic! Staff include: Tae, Alex, and Anna!
25 de abril de 2026
Resposta da American Cruise Lines
Thank you for your kind feedback. We’re so glad you enjoyed the professionalism and positive energy of the crew. We’ll be sure to share your appreciation with the team. We hope to welcome you back on board again soon.
Sincerely,
American Cruise Lines
Great cruise
Great cruise! It was like a big family. Lots of fun and laughter. Many interesting and informative excursions as well as on board talks. The rooms were well appointed and spacious. Food was outstanding as was the entertainment. Highly recommend.
25 de abril de 2026
Resposta da American Cruise Lines
Thank you for your wonderful feedback. We’re so glad you enjoyed the warm, family-like atmosphere, engaging excursions and onboard talks, and the comfort of your stateroom. It’s great to hear the dining and entertainment also stood out. We truly appreciate your recommendation and hope to welcome you back on board again soon.
Sincerely,
American Cruise Lines
Everything was excellent
Everything was excellent, except for the hotel in Charleston. There was no where to walk, because the hotel was surrounded by highways. In addition, I called 3 times for their hotel shuttle; they said it would arrive soon, they were on their way & it would take no more than 10 minutes. They never came, so we found another way to get to the hotel.
25 de abril de 2026
Resposta da American Cruise Lines
Thank you for sharing your experience. We’re glad to hear the cruise itself was excellent, but we’re very sorry for the issues you encountered with the Charleston hotel location and shuttle service. That is not the level of reliability we expect for our guests.
We appreciate you bringing this to our attention and will share your feedback with our hotel and transportation partners for review. We understand how frustrating that situation must have been and appreciate your patience in finding an alternative. We hope to welcome you back on board again soon for a smoother experience from start to finish.
Sincerely,
American Cruise Lines
Everything
Everything. The food was excellent. The staff was very friendly. You had a wide variety of excursions.
18 de abril de 2026
Resposta da American Cruise Lines
Thank you for your kind feedback. We’re so glad you enjoyed the excellent dining, friendly staff, and wide variety of excursions. We hope to welcome you back on board again soon.
Sincerely,
American Cruise Lines
The crew was exceptional.
18 de abril de 2026
Resposta da American Cruise Lines
Thank you for your kind feedback. We’re so glad you enjoyed the exceptional crew and hope to welcome you back on board again soon.
Sincerely,
American Cruise Lines
Resposta da American Cruise Lines
Thank you for your feedback. We’re so glad you appreciated the attentive staff. We hope to welcome you back on board again soon.
Sincerely,
American Cruise Lines
This was my 1st cruise ever
This was my 1st cruise ever. Not knowing what to expect.. I think everyone went above and beyond to make my trip the best. And they did. So much so that we booked another cruise with them.
23 de abril de 2026
Resposta da American Cruise Lines
Thank you for sharing your experience. We’re so glad your first cruise was such a positive one and that our team helped make it memorable. It’s especially wonderful to hear you enjoyed it enough to book another cruise — we look forward to welcoming you back on board again soon.
Sincerely,
American Cruise Lines
Not our Favorite
This was not our favorite of the 3 ACL cruises we have taken. The foodwasn't as good as we remembered. The excursions were kind of disappointing. We didn't particularly enjoy the entertainment; only the first two nights but that's probably because we aren't jazz, blues or bluegrass fans. The magician was funny but did too many card tricks
11 de abril de 2026
Resposta da American Cruise Lines
Thank you for your feedback. We’re sorry this cruise didn’t meet your expectations, especially with the food, excursions, and entertainment. We appreciate your comments and will share them with our teams. We hope to provide a better experience for you in the future.
Sincerely,
American Cruise Lines
This was my 1st American cruise 🛳 …
This was my 1st American cruise 🛳 line river cruise. I absolutely loved it every thing . Smallness ...the crew was absolutely wonderful . I am comparing this to viking river cruise down misssippi river with Viking 1 yr ago .... new river ship , I would give viking experience 3 American cruise line river boat 10 !! Viking nickle and dime you for everything ... when I got off the ship I had another bill . Everything was extra. This ship American cruise is family owned and american company . Viking is European company. Viking doesn't own misssippi boat they lease it . I am all about American brand for our country.
American cruise you absolutely a winner with MARK FARRIS YOUR PAINO PLAYER TIME TO SIGN HIM WITH PERMANENT CONTRACT He is # 1 OF KIND person.... ENTERTAINER. DONT LOSE THIS TALENTED MAN HE IS ABSOLUTELY WONDERFUL PERSON AND SINGER ...
LYNDA COHEN Long Island Ny... jazz ship snake river cruise.. 4/17-4/25/2026
17 de abril de 2026
Avaliação não solicitada
Resposta da American Cruise Lines
Thank you for sharing your experience. We’re so glad your first Mississippi River cruise with us was such a memorable one and that you enjoyed the smaller ship atmosphere and our crew.
We also appreciate your enthusiastic recognition of Mark Farris and will be sure to pass along your kind words to him and our entertainment team. Feedback like this means a great deal to us.
We’re grateful you chose to sail with us and hope to welcome you back on board again soon.
Sincerely,
American Cruise Lines
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