The crew, staff, and our fellow "coastal cruisers" created an enjoyable atmosphere the entire week. Each night we looked forward to hearing Rob, our entertainer, and Dale, our enrichment speaker. Th... Ver mais
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The crew, staff, and our fellow "coastal cruisers" created an enjoyable atmosphere the entire week. Each night we looked forward to hearing Rob, our entertainer, and Dale, our enrichment speaker. Th... Ver mais
A empresa respondeu
Staff always helpful and friendly. Excursions are well thought out and always interesting. Carriage rides and the Amelia River Cruise stood out. Food delicious although I expected more low country... Ver mais
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From boarding till we left the ship for the last time. The crew was very helpful. My wife is mobile but does not walk well or quickly and every one was very helpful and accommodating. We also had fam... Ver mais
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the most important factor in the 5 stars is due to the exceptional crew. the ship was wonderful, the excursions very good, the food good but the crew, with their smiles, grace and genuine caring m... Ver mais
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Escrito pela empresa
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Escrito pela empresa
741 Boston Post Rd Ste 250, 06437, Guilford, Estados Unidos
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
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Superb lecturer David Miller. He knows the subject and presents it clearly and enthusiastically.
American Cruise Lines staff are the best! You can ask any staff member a question and they address with an answer. They are always willing to help make your cruise the best ever!
Thank you!
Comfortable ships. The staff is amazing, helpful and care about you and your experience. Interesting ports of call. A good value all around!
We recommend American Cruise Line. The staff, service and accommodations were top notch. The excursions were well organized. Food delicious. It was relaxing as well and we learned a lot through the sessions they provided educating us about where we were.
One of our best cruises ever out of 44! Wonderful ship, attentive and polite crew, and American itinerary without international travel hassles. A clear WINNER!
Great Cruise Line.
Staff was fantastic. Excursions were great.
Food wonderful. Accommodations perfect.
The tiny room touted as Deluxe with balcony was false, plain and simple. Balcony, yes, deluxe - hardly. The staff though kind, gracious and solicitous at all times were just off point, a lot. Mostly a timing problem. This was a new season with a new crew and perhaps they just didn't click yet. American river cruising is not new to us. This was a bit of an expensive trip and was not worth it to us.
The first thing was the size of the ship. With 187 people on board, it was enough to mingle and get to know a few of your fellow passengers without ever feeling crowded.
Second was the staff. They were all wonderful, willing to bend over backwards to make every day memorable.
It goes without saying that the meals were excellent. An unexpected treat was the hors d’oeuvres served at happy hour, like bacon-wrapped scallops and lobster tails. My complements to the chef.
Smooth sailing! Great food and great stops for our viewing
Very relaxing and enjoyable
Our Mississippi River cruise, from New Orleans to Memphis, on the American Cruise Lines Serenade was wonderful. Every member of the crew, from our Cruise Director, Abigail, to each and every member of the dining stuff (particularly Emily), to Chris in the deck cafe, all welcomed us with smiles and were very eager to meet our every need and request. We met a number of interesting fellow travelers along the way and the boat is small enough to get to know people easily. The shore excursions were enjoyable. We will definitely be booking another ACL cruise in the future.
The crew was wonderful.Elisha was so kind and very helpful. The food was great. We really had a fabulous time.

Resposta da American Cruise Lines
The ports of call were great along with the excursions. The whole ship crew were great. Everyone was friendly and always had a smile and willing to answer questions. Caleb, Clay, Robert, Mackenzie, Serena, Jack(server), Jessica(server) and Shy(cabin service) were great. The whole experience was great. The ship was clean too.Potomac

Resposta da American Cruise Lines
Everything was great as I expressed in a previous survey.
However, cancelations on excursions should be automatic. Instead, we had to contact American Cruise Lines after the trip to request a refund.

Resposta da American Cruise Lines
All of our expectations were met. We experienced a wonderful time. My wife eats gluten free. Would like to see more gluten free products for lunch and dinner.
Charles Edward Bryan

Resposta da American Cruise Lines
the crew was the best ever my previous cruise no so good.

Resposta da American Cruise Lines
I would have given you 5 stars except for the last night's meal. We both ordered the prime rib. The people that ordered the Surf and Turf had more beef than we did. We couldn't have had more than 2 ounces. I normally don't eat potatoes, but had to as I had little meat.

Resposta da American Cruise Lines

Resposta da American Cruise Lines
Excellent staff! The boat was beautiful- appreciated the laundry facility. Food was superb. Entertainment top notch. I hope to cruise with you again.

Resposta da American Cruise Lines
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