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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Quality products every time, from a company who take pride in producing and selling only quality items. Never had a product from them that doesn’t do exactly what it’s supposed to. I wouldn’t go anywh... Ver mais

Avaliado com 5 de um total de 5 estrelas

Ross is always quick to respond to any queries about use of products. The A-Kem products themselves are superb, and are incredible value for money. I’m guessing this is because the money goes into pro... Ver mais

Avaliado com 5 de um total de 5 estrelas

Great, well thought out products at a sensible price. Perfect for maintaining finish after polishing/waxing or, in my case,after ceramic coating. An issue with courier so Ross, the owner, personally... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Two parts to this review… Products; fantastic top quality cleaning products, which truly make car cleaning simple and easy. Staff; Ross is a top guy, who will happily answer any questions/give... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de acessórios para equipamentos automotivos
  2. Loja de Produtos Químicos para Carros
  3. Loja de Acessórios Automotivos

Escrito pela empresa

A-Kem is a prominent and reputable brand renowned for delivering top-tier automotive detailing and maintenance products, all while ensuring affordability for its valued customers. With an unwavering commitment to excellence, A-Kem has carved a niche in the automotive industry as a trusted source for premium quality solutions. At the core of A-Kem's mission is a dedication to elevating the car care experience. Their product lineup boasts a comprehensive range that caters to both professional detailers and car enthusiasts alike. From cutting-edge quick detailing products to advanced coatings, A-Kem offers a wide selection of products that empower users to achieve that coveted showroom shine. What sets A-Kem apart is their unwavering commitment to quality. Each product undergoes rigorous testing and development to ensure it meets the highest industry standards. This dedication to excellence guarantees that customers receive not just products, but solutions that exceed expectations. Furthermore, A-Kem understands the importance of affordability in today's market. They've managed to strike the perfect balance between quality and cost-effectiveness, making premium car care accessible to a broader audience. In summary, A-Kem stands as a beacon of excellence in the world of automotive detailing, providing premium products that empower car enthusiasts and professionals alike to maintain and enhance the beauty of their vehicles without breaking the bank.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

414 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Most recommended

I bought some wheel cleaning chemicals and was firstly surprised at effectiveness of the product and also the value for money.
Definitely will be investigating more of their products.

15 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

Quality products every time

Quality products every time, from a company who take pride in producing and selling only quality items. Never had a product from them that doesn’t do exactly what it’s supposed to. I wouldn’t go anywhere else for car cleaning products now.

10 de março de 2026
Avaliado com 5 de um total de 5 estrelas

Excellent products

Excellent customer service. Rapid delivery. Products are second to none, extremely effective at removing dirt and grime and leaving the car looking glossy

20 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

Ace company and products with great service

Ross is always quick to respond to any queries about use of products. The A-Kem products themselves are superb, and are incredible value for money. I’m guessing this is because the money goes into product as opposed to fancy packaging. I use Citraclean as a TFR as it is safe to use on ceramic coated vehicles, but still loosens off grime. (love the measuring system in the bottle) I put the Ultrafoam over the top of that and that gets rid of most of the dirt without having to touch the vehicle. Just bought the wheel cleaner and that is a revelation. Ace company and products with great service

13 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

First class products and service!!

I received my order from Ross on Monday, very happy with the products but even more so with the service!! Excellent service, Ross took the time to explain and advise in the use of each product! My car and motorbike are shining! Will definitely be a return customer.

25 de fevereiro de 2026
Avaliado com 5 de um total de 5 estrelas

First class

Top quality products for a fair price, products work exactly as they should and are perfect for keeping paintwork looking exactly how it should, couldn’t recommend more!

22 de janeiro de 2026
Avaliado com 5 de um total de 5 estrelas

Great products and super service

Great products and super service, been a repeat customer for a few years

29 de dezembro de 2025
logotipo da A-Kem Automotive

Resposta da A-Kem Automotive

Thanks very much for the review. I really appreciate your continued custom over the years and I’m pleased the service has been consistently up to standard.

Avaliado com 2 de um total de 5 estrelas

Where is it? 7 days later and not dispatched

Can’t review the product as I haven’t received anything. It’s been 7 days and so far the shipping label has been created but the tracking from Royal Mail is saying that the parcel still hasn’t been handed to them

10 de janeiro de 2026
logotipo da A-Kem Automotive

Resposta da A-Kem Automotive

Hi Jonathan,

I appreciate the frustration when a delivery doesn’t move as expected. In this case, the Royal Mail tracking showed that a label had been created but the parcel was not progressing through their network.

Unfortunately, I was not made aware of any issue until you contacted me after 7 days. As soon as you did, I investigated immediately, confirmed the parcel had been lost or undelivered by Royal Mail, and sent a replacement out straight away at no cost to yourself.

Had I been contacted earlier, I could have resolved this sooner. I’m always happy to help and do so quickly when issues are brought to my attention.

Given that the matter was addressed promptly once known, I do feel a 2-star review is a little harsh, but I hope the replacement arrives without further issue and that the product itself meets expectations.

Ross
A-Kem Automotive

Avaliado com 1 de um total de 5 estrelas

Royal Mail said the package was damaged…

Royal Mail said the package was damaged in transit and returned to the sender. Still waiting on a reply from A-kem.

5 de janeiro de 2026
logotipo da A-Kem Automotive

Resposta da A-Kem Automotive

Hi William,

I’m sorry for the delay and confusion caused by Royal Mail in this instance. I was advised by you that the parcel was damaged in transit and to be returned before delivery, which has not happened.

Despite having no response from Royal Mail at the time, I still sent a replacement out free of charge to ensure you were not left without your order. That is the standard I operate to, even when the issue lies with the courier rather than the business.

As a small independent company, I rely heavily on customer feedback, and a 1-star review for a Royal Mail handling issue does not accurately reflect the service provided by A-Kem. I always take responsibility for resolving problems, but I cannot prevent damage caused once a parcel leaves my premises.

I hope the replacement arrives safely and that you’re happy with the product itself.

Ross
A-Kem Automotive

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