What a great store! Not only was the product quality, packaged well and dispatched promptly but got a personal message from Ross (owner) to thank me for the custom. What a great customer service touc... Ver mais
A empresa respondeu
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Veja o que dizem as avaliações
Two parts to this review… Products; fantastic top quality cleaning products, which truly make car cleaning simple and easy. Staff; Ross is a top guy, who will happily answer any questions/give... Ver mais
A empresa respondeu
Great, well thought out products at a sensible price. Perfect for maintaining finish after polishing/waxing or, in my case,after ceramic coating. An issue with courier so Ross, the owner, personally... Ver mais
A empresa respondeu
Brilliant customer service. Ross took the time to explain best practice for applying the pre-clean products and provided advice on how to use the interior foaming spray. The products themselves a... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de acessórios para equipamentos automotivos
- Loja de Produtos Químicos para Carros
- Loja de Acessórios Automotivos
Escrito pela empresa
A-Kem is a prominent and reputable brand renowned for delivering top-tier automotive detailing and maintenance products, all while ensuring affordability for its valued customers. With an unwavering commitment to excellence, A-Kem has carved a niche in the automotive industry as a trusted source for premium quality solutions. At the core of A-Kem's mission is a dedication to elevating the car care experience. Their product lineup boasts a comprehensive range that caters to both professional detailers and car enthusiasts alike. From cutting-edge quick detailing products to advanced coatings, A-Kem offers a wide selection of products that empower users to achieve that coveted showroom shine. What sets A-Kem apart is their unwavering commitment to quality. Each product undergoes rigorous testing and development to ensure it meets the highest industry standards. This dedication to excellence guarantees that customers receive not just products, but solutions that exceed expectations. Furthermore, A-Kem understands the importance of affordability in today's market. They've managed to strike the perfect balance between quality and cost-effectiveness, making premium car care accessible to a broader audience. In summary, A-Kem stands as a beacon of excellence in the world of automotive detailing, providing premium products that empower car enthusiasts and professionals alike to maintain and enhance the beauty of their vehicles without breaking the bank.
Informações de contato
Unit 7 Down Business Centre, 46 Belfast road, BT30 9UP, Downpatrick, Reino Unido
- 07808654301
- ross@a-kem.com
- anachemautomotive.com
4,8
Excelente
428 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
TFR/Prewash
Bought the TFR/Prewash. This is a really great product. Effortlessly removes road film. Would recommend.
6 de novembro de 2025
Resposta da A-Kem Automotive
Thanks very much for the review. I’m really pleased to hear the PreClean performed as expected and made light work of the road film. Appreciate the recommendation.
Exceptional products provided by a fantastic business
A-Kem products are of an exceptionally high quality. I have no need to look elsewhere. Ross provides a fantastic service & goes above & beyond. I highly recommend A-Kem for all automotive cleaning needs & will continue to purchase from Ross without hesitation.
1 de outubro de 2025
Resposta da A-Kem Automotive
Thanks for the kind words Andrew, and for taking the time to leave such a thoughtful review. It’s great to know the products and service have earned your continued trust.
Excellent products at an excellent…
Excellent products at an excellent price. Service is always first class
8 de setembro de 2025
Resposta da A-Kem Automotive
Thanks for the kind feedback. Great to hear you’re happy with both the value and the service.
Mr zaid
Mr. Zaid did a good work in detailing my car. The work by him is very professional and I suggest everyone for their car detailing works
10 de setembro de 2025
Avaliação não solicitada
Resposta da A-Kem Automotive
Thanks for the kind words. Great to hear the products are delivering every time.
Excellent
Great service, my husband will only buy car products from a-kem,he details our cars and finds their products are amazing they do exactly what it says ,we had few products from them,you find products from other companies not as it says very misleading, but this companies products are amazing I cannot fault anything they sell ,fast delivery, great response, excellent service, fantastic product thanks mrs williams.
25 de agosto de 2025
Resposta da A-Kem Automotive
Thank you very much for such a kind and detailed review, Mrs Williams. I really appreciate the continued trust and support, and I’m delighted to hear the products are delivering exactly what they promise. Your feedback genuinely means a lot.
Speedy delivery and great…
Speedy delivery and great communication. Item itself is brilliant. Highly recommend, thanks!
10 de agosto de 2025
Resposta da A-Kem Automotive
Thanks very much for the review. I’m really pleased you were happy with the delivery, communication, and the product itself. Appreciate the recommendation.
Highly recommended
Great and understanding customer service, responsive and would do anything to keep the customer happy. Recommend highly
2 de agosto de 2025
Resposta da A-Kem Automotive
Thanks very much for the review. I really appreciate the kind words and I’m glad you were happy with the service and support provided.
Always a pleasure to deal with
Always a pleasure to deal with Ross. No drama or fuss. Top quality products and great value👌🏻
23 de julho de 2025
Resposta da A-Kem Automotive
Thanks for the review, Grant. Great to hear you’ve been happy with the products and service over the years.
Great company
A-Kem is a great company making superb products at a great price ,Ross the owner is an absolute gentleman and provides excellent customer service .
11 de julho de 2025
Resposta da A-Kem Automotive
Thanks very much for the kind words, Jim. I really appreciate the support and I’m pleased you’re happy with the products, pricing, and most importantly, the service.
A great local company
A great local company. A-Kem is my go-to supplier for car cleaning products and I highly recommend them to everybody who visits my studio
11 de junho de 2025
Resposta da A-Kem Automotive
Thanks very much for the review, Gary. I really appreciate the continued support and recommendation, and it’s great to hear the products are your go-to choice in a professional setting.
The tyre shine I ordered looks ok used…
The tyre shine I ordered looks ok used it today the product is good what I expected what’s puts me off ordering again which I didn’t know about when ordering 1st time till I got email confirming order was the £8 delivery charge
24 de junho de 2025
Resposta da A-Kem Automotive
Hi Neil,
Thanks so much for your order and for taking the time to share your feedback — I’m really glad to hear you’re happy with the tyre shine and that it performed as expected!
I just wanted to clarify a couple of things regarding the delivery charge. At every step of the ordering process — including the banner at the top of the website — it’s clearly shown that shipping is free on all orders over £50. For anything under that, the delivery cost is £6.95, which is actually what I get charged myself — not £8 — so I don’t make anything on the shipping at all.
I completely understand that shipping costs can be off-putting, but when I factor that in, it simply wouldn’t be possible to supply the kind of high-quality product you received for any less. Hopefully, once you see how long the product lasts and how well it performs, you’ll feel it was worth it — and if your next order meets the free shipping threshold, you won’t need to worry about the delivery charge again.
Thanks again for your support — it really means a lot.
Best regards,
Ross
No respond to multiple emails
No respond to multiple emails, A month with no product delivery or correspondence.
21 de maio de 2025
Resposta da A-Kem Automotive
Hi Anthony,
Just to clarify—I did inform you that one of the items you ordered was out of stock. You also ordered an item that isn’t available in the USA, but I’m still happy to fulfil the order as soon as it comes back in stock.
I’m genuinely sorry you felt the need to leave a 1-star review, but perhaps this is one of those differences in how things work on either side of the Atlantic.
Great products
Great products, brings up the car well and also good value for money, will definitely be back
27 de maio de 2025
Resposta da A-Kem Automotive
Thanks so much for your kind words! Really glad to hear you’re happy with the products and the results. We appreciate your support and look forward to seeing you back soon!
Pre Clean
Pre Clean
Great product 👍🏻
Great service 👍🏻
Speedy delivery 👍🏻
Thanks Ross
7 de junho de 2025
Resposta da A-Kem Automotive
Robert - Thanks a million for the great feedback! Delighted you’re happy with Pre Clean, the service, and the speedy delivery. Really appreciate your support!
Five star service from Ross
Five star service from Ross. Absolute gentleman and products are amazing. Hybrid is the best detailer on the market.
12 de maio de 2025
Resposta da A-Kem Automotive
Richard - Thank you so much for your fantastic review! I’m really glad to hear you’re happy with both the service and the products — Hybrid has definitely become a favourite for a reason, and it’s brilliant to know you rate it so highly.
Appreciate your kind words and your support — means a lot. If you ever need anything or have any questions, you know where I am!
Thanks again,
Ross
Great service and easy / quick ordering…
Great service and easy / quick ordering of a high quality product! Thank you
12 de maio de 2025
Resposta da A-Kem Automotive
David, Thanks so much for your kind words! I’m really glad you found the ordering process easy and the service up to scratch — and even better to hear you’re happy with the product quality.
Really appreciate the support — thank you!
Cheers,
Ross
I ordered product for collection and…
I ordered product for collection and arrived 20 mins later and ross whipped up my order on the spot. top class service and products
6 de maio de 2025
Resposta da A-Kem Automotive
Thanks Stephen, was happy to help accommodate you
Resposta da A-Kem Automotive
Hi Rob,
Sorry to hear you haven’t received your item yet. Just to clarify things, the very first thing you’d have seen when clicking the product link was this message — which I’ll paste again here for clarity:
We understand these are currently unavailable in the UK. To best support our customers, we’ll be giving priority to orders that include UltraFoam or Puro along with a Foam Cannon. We appreciate your understanding and look forward to getting your order to you as soon as possible.
As your order was for foam cannons only — which are out of stock everywhere else — and didn’t include anything else from what is a fairly extensive store, it was placed in the second-priority queue.
Last week, 17 of the 18 foam cannons I shipped went to customers who also picked up products designed to be used with them, and as such, their orders were prioritised.
Your order is still on the list and will be sent. Of course, if you’d prefer a refund, that’s absolutely fine — all you needed to do was ask. Email, phone, message… all the usual options are available and listed clearly.
I do understand that some people find reviews an easier route than a quick message, and that’s fine too — I respond to every review, good or bad, and I trust future customers to make a fair judgement after seeing both sides.
Kind regards,
Ross
(You’ve already got my contact details, had you wanted to use them.)
friendly and engaging service
friendly and engaging service. Great products at a great price.
1 de maio de 2025
Resposta da A-Kem Automotive
Thank you very much Brian. Greatly appreciate the kind words
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