Customer service is terrible. Randomly reactive your account charging you a bunch of money and surprise billing fees end up suspiciously in your email junk folder when all their other emails show up i... Ver mais
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Veja o que dizem as avaliações
Not what I expected. the DNA test results just tell you where your parents came from (approx) but doesn't break it down to generations before that by generation. The system relies on others to inpu... Ver mais
I’m not impressed with the results. I feel that all I received is wrong information. Mike Alexander Gervais is my brother and Tim Gervais should read nephew along with Jason Neddow. They are my broth... Ver mais
The family relationships were cool but the traits were useless. Seemed like a coin toss. Also I thought the results were shared across platforms. It seems that if one person uses ancestry and one use... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Discover your family history and start your family tree. Try free and access billions of genealogy records including Census, SSDI & Military records.
Informações de contato
Mercer Street 24, M5V 1H3, Toronto, Estados Unidos
- ancestrydna.ca
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
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Fabulous experience
I was really impressed with the specificity provided, the clear explanations of the DNA extraction and analysis process and keeping in touch as that process took place. The information is invaluable. Thank-you!
Not an ideal experience.
My interactions with the chat support left me questioning the validity of the results. I was given conflicting information by a help agent after the bot was not able to help. I was told that the webpage in question could not showing the results I was seeing, because they looked up my account. I have screen shots proving otherwise. The agent appeared more interested in sending the same weblink over and over (Maybe it was an AI). I was not able to find a resolution so I canceled my account and will try my luck with a different company.
Is was great
Is was great, the updates through email were fast, the results were exactly what I was hoping for, they tell you details and history about the country’s, the percentages and colour coding were very simple, the UI is not hard to navigate. Overall great experience, I’m very happy with my experience and the overall outcome
The results were vague
The results were vague. Parental genealogy is known only on one side. Was hoping for a more clear ancestry for the unknown parent.
Disappointed
Disappointed that you have to pay for every bit of info. Paying over $100 initially should cover most of the info regarding relatives. Not impressed.
Thought i would have found more on my ancestry
I thought I would have found more on my ancestry, the results didn't give me much for the $160 I spent. Now if I need to know more I need to fork out more money. Just a little disappointed 😞
Ancestry will help you discover your roots and it is exciting to do so.
Before I did the DNA I started to look at the Family Tree. At first, I thought I would never be able to do this but I was so totally wrong. It just amazes me how much information is available to all of us on Ancestry.ca. I was quite far along with the Family Tree when my results came back from the DNA. Overwhelming to see all the information that I received. I recommend highly that everyone do the DNA. It brings it all together and beyond. I have discovered relatives all over the world. Through Ancestry you can even message people which opens another door in your search. It is very exciting and grateful am I to all who assist the Ancestry organization. Grateful Thanks McMillan Tree
This is so very amazing I only now wish…
This is so very amazing I only now wish I did it when I was much younger tks Ancestry
Love my experience
Just loving my experience knowing what parts of the world your family came from. I loved it did. It was a total amazing experience
Exploring my DNA results is too…
Exploring my DNA results is too dificult.
Very confusing once you get result
Very confusing once you get result. Then there the up selling which you have to buy to connect anything ,very disappointed. Feel like I wasted my money.
Because I am trying to find my…
Because I am trying to find my biological father, having the profiles showing private makes it difficult to link things. I don’t find it friendly in linking the puzzle pieces together.
Disappointed
It’s not at all what I expected. I was disappointed I assumed I would have received a little more info.
Probably the the worst money I have…
Probably the the worst money I have ever spent ,no useful information , very vague and no details..
Easy Process Long Wait Time
Easy Process Long Wait Time. I got a discounted 3-month subscription in hopes that my DNA info would prompt some investigating over the summer. After a long wait, I was told they couldn't get results and I'd have to supply a 2nd sample. Did exactly the same thing, waited again, and got results. A month after my subscription expired. No time to investigate now that summer is over.
They were able to go back much further…
They were able to go back much further than I was able to do myself.
this is just a way to get me to sign p…
this is just a way to get me to sign p for more money|!|!
It’s amazing
It’s amazing! I wanna explore more.. I have encouraged more family members to do the test.
Waste of money
This was a total waste of my money and time.
I was so looking forward to finding family members I lost touch with. This has not helped me at all. Plus its a complicated app very hard to navigate. Very frustrating, I will not be renewing.
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