Paul Higham has done an excellent job on his two visits to our property. He explained how he would rectify the identified snags and how long each part of the process to repair would take. Nothing was... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Rapid follow up and response to the snagging issues of the new build house. Special thanks to Lee for sorting out the issues in a timely and efficient manner. He was extremely helpful and explained... Ver mais
Lee Ashworth has just visited my home and done a fantastic job. Very prompt, very polite, very efficient and thoroughly professional. I am extremely grateful and recommend without any hesitation. Th... Ver mais
I had a visit today from Tony Murray one of the skilled technicians who fixed my freezer door… I have to say he was very friendly,polite,put covers on his shoes before entry and fixed the door perfec... Ver mais
Detalhes da empresa
Escrito pela empresa
We're Anwyl - the family home builder We started life as a woodworking business, founded by our great-grandparents over 90 years ago. By 1980, we were crafting thoughtfully designed homes for over 250 families every year These days, you’ll find us at our new offices in Ewloe, Flintshire, and Chorley, Lancashire. We now build around 800 new homes per year. Not bad considering we still give each one the family seal of approval. Drop into one of our developments for a cuppa if you’re in the area. We can’t wait to welcome you h
Informações de contato
Anwyl House, Clos Dewi Sant Ewloe, CH5 3DT, Deeside, Reino Unido
- 01244 421600
- build@anwyl.co.uk
- anwylhomes.co.uk
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 78% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
We would buy another Anwyl home for sure!
Burscough Priory Gardens site - Reservation was an easy process to go through (complimentary biscuits and coffee were a great help whilst doing the paperwork!). We were kept up to date with the whole process throughout. Plenty of time to choose options with no pressure. House was built on time which really helped our personal schedule. Big thanks to Stephanie throughout the whole process for us, prompt email replies and regular phone updates when we needed. Having been in 6 months now, we would buy another Anwyl home for sure! Any small issues/defects were promptly revolved. Thank you to the site and office team :)

Resposta da Anwyl Homes
Very happy with Anwyl Properties
Very happy with Anwyl . Good communication, quick response, and the job was completed on time. Professional and reliable builders throughout.

Resposta da Anwyl Homes
Professional and courteous
Chris was really friendly and professional, he explained everything to me and gave a fantastic service

Resposta da Anwyl Homes
Lee Ashworth was both helpful and…
Lee Ashworth was both helpful and friendly

Resposta da Anwyl Homes
Happy customers 😀
We are so happy with our new home and especially as it's fit for purpose to cater for my two sons and myself. In particular, my eldest who is disabled. We hope this is our forever home.

Resposta da Anwyl Homes
Martin Woods
Martin Woods, our Assistant Site Manager, is always so professional and friendly and seems to really take pride and care in his role. He’s extremely reliable and always carries out to the letter exactly what he promises he will do. It’s very refreshing to have such quality service, which is always delivered with a smile. Thanks, Martin and the team. x

Resposta da Anwyl Homes
Happy and comfortable.
I feel very happy and comfortable in my new home. Sarah and Jason helped me through the buying process with kindness and infinite patience. Elliot has been absolutely great sorting out the very minor problems I have encountered in the first four weeks. The house is well designed and easy to live in. I am extremely pleased. Being Welsh myself, I am delighted to be living in a property built by a Welsh company.

Resposta da Anwyl Homes
Great customer service
Josh was a great technician, fixed everything promptly, very helpful

Resposta da Anwyl Homes
Arrived as planned and was determined…
Arrived as planned and was determined to complete the job to a high standard

Resposta da Anwyl Homes
We had Chris Appleton come to visit our…
We had Chris Appleton come to visit our home to repair seal Chris was so friendly and polite and respected our home , he was neat and tidy and his attention to detail is amazing such a friendly person and felt comfortable with him being in our home. Thank you so much for going out of your way.

Resposta da Anwyl Homes
Anwyl need more people like Lee
IMPORTANT this review is for Lee Ashworth the technician, NOT for Anwyl the company , as it would be zero otherwise .
Lee came out to do a couple of jobs . As always he was courteous , clearly knows his stuff and provides exemplary customer care . Anwyl need more people like him and need to look at their technicians as the example of good customer service . Thanks Lee ....

Resposta da Anwyl Homes
Repairs
Richard Nelson was very professional and helpful in resolving the issues I had at my property.

Resposta da Anwyl Homes
Customer Care Review
Lee has attended our home on a number of occasions now to fix various snags and is alway friendly and professional! Lee always finishes jobs to a high standard and we are always pleased with the results. Our dog is also always grateful for the fuss he gets too :)

Resposta da Anwyl Homes
Great service
We’ve had a great experience with our new build home, and a big part of that has been thanks to Faelan. From start to finish, he has been incredibly helpful, professional, and always willing to go the extra mile with any issues or snags we’ve had. Nothing has ever felt like too much trouble, and he has dealt with everything quickly and efficiently!

Resposta da Anwyl Homes
Richard Nelson came around and fixed…
Richard Nelson came around and fixed our ensuite door. His work was quick and clean, he did a really good job on the door! He also fixed our front door a few months back and we’ve not had anymore issues since. He’s very friendly and also professional!

Resposta da Anwyl Homes
Very reliable and quick to act
We had a problem with one of our door handles, and Anwyl were very quick to fix it. They’ve come to fix things at our home before and they always do a great job and are very friendly.
Richard Nelson is who came over today and he was very friendly, fixed the door handle quickly and now it’s perfect.

Resposta da Anwyl Homes
Great service as always
Richard did a great job of repainting our staircase wall and skirting after the repair that was done last week. He was friendly and took great care of our home during the work.

Resposta da Anwyl Homes
Very Happy!
Tony was very efficient and completed the job to a high standard. Always happy to help

Resposta da Anwyl Homes
Paul H was very knowledgeable and…
Paul H was very knowledgeable and helpful in fixing some snag work recently!

Resposta da Anwyl Homes
Not a Premium Build…Poor Customer Service
I have received your reply & can tell you the records are untrue…the house was not clean & the contradictions are the problem, we have photo evidence to support our claim! on key release the rep refused to list damages we photographed as said these will go onto the 4 week call report, the rep did not tell us to look inside appliances as said this is not something you normally check, the rep stated on move in the cleaners had not done a good job. Helen misguided us…trust has been compromised.
I agree with others who have moved into an Anwyl Home property & found the new build not cleaned to a quality standard…this had compromised the visual inspection on move in! the key exchange is very rushed at the Elmy Field development & I suffer with a tumour & mental health…Anwyl failed to thoroughly explain all details concerning snags & expected me to be in good form during the key release exercise to see behind the dirt & grime for damages, as well as to automatically know the rules & differences! due to my left leg paralysis I struggled to stand & fell, this caused distraction & difficulties to complete the process in that short space of time given…despite my vulnerabilities & lack of ability to comprehend, Anwyl got me to sign off the inspection…I’m extremely upset, I had paid thousands of pounds extra in upgrades, Anwyl took my money & in return gave me damaged products! since I was unsuccessful in listing these on the first day, in the first hour, but flagged each within a couple of days/weeks…I’m left with ruined items/materials! my whole life I saved to improve my living conditions…to aid my poor health! the staff/builders are accusatory & Anwyl has little respect for customers standards…evidently not a premium build!
Anwyl installed nice fridges & showers in the show house, but gave me damaged ones; wear & tear before normal aging! It’s now 4 weeks since move in, I’m sad & suicidal…anxiety attacks!

Resposta da Anwyl Homes
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







