Paul Higham has done an excellent job on his two visits to our property. He explained how he would rectify the identified snags and how long each part of the process to repair would take. Nothing was... Ver mais
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Rapid follow up and response to the snagging issues of the new build house. Special thanks to Lee for sorting out the issues in a timely and efficient manner. He was extremely helpful and explained... Ver mais
Lee Ashworth has just visited my home and done a fantastic job. Very prompt, very polite, very efficient and thoroughly professional. I am extremely grateful and recommend without any hesitation. Th... Ver mais
I had a visit today from Tony Murray one of the skilled technicians who fixed my freezer door… I have to say he was very friendly,polite,put covers on his shoes before entry and fixed the door perfec... Ver mais
Detalhes da empresa
Escrito pela empresa
We're Anwyl - the family home builder We started life as a woodworking business, founded by our great-grandparents over 90 years ago. By 1980, we were crafting thoughtfully designed homes for over 250 families every year These days, you’ll find us at our new offices in Ewloe, Flintshire, and Chorley, Lancashire. We now build around 800 new homes per year. Not bad considering we still give each one the family seal of approval. Drop into one of our developments for a cuppa if you’re in the area. We can’t wait to welcome you h
Informações de contato
Anwyl House, Clos Dewi Sant Ewloe, CH5 3DT, Deeside, Reino Unido
- 01244 421600
- build@anwyl.co.uk
- anwylhomes.co.uk
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Respondeu a 78% das avaliações negativas
Normalmente leva mais de 1 mês para responder
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Tony has been at our property for the…
Tony has been at our property for the last 2 days, very professional and nothing is to much trouble, really appreciate the work he has done today.

Resposta da Anwyl Homes
Lee has been fabulous addressing our…
Lee has been fabulous addressing our issues, going over and above what he was scheduled to do , dealing with other problems that had been left by other workers too. It’s so reassuring to have such a competent , knowledgeable person who goes out of his way to be of assistance . Thank you

Resposta da Anwyl Homes
Richard to the rescue again!
Richard Nelson has been a fantastic support since moving in. He has been to the house 3 times now to complete snag work and is scheduled to come back again to complete some follow up work. Richard is great, he just gets on with everything and keeps me updated. Always a pleasure when I am told Richard is completing snag work for me. Thanks 😊

Resposta da Anwyl Homes
Chris and Josh came today to replace…
Chris and Josh came today to replace our front door, fantastic job done, and all mess cleaned up afterwards.

Resposta da Anwyl Homes
Very polite and very quick and efficient
Very polite and very quick and efficient

Resposta da Anwyl Homes
Repair
Really lovely, friendly and professional fixed the original issue quickly and also did an additional repair while he was here so that someone else wouldn’t need to come out again. Really appreciated the extra help and the care he took. Would definitely recommend Paul Higham

Resposta da Anwyl Homes
We have to say that Steph and Kelly at…
We have to say that Steph and Kelly at Priory Gardens were both fantastic. All queries answered promptly and efficiently without any hassle. Nothing was too much trouble and both had the patience to let us make a decision without force or pushing. We can’t praise them enough. Many thanks ladies.

Resposta da Anwyl Homes
Don’t Bother
We moved in, in September the house was filthy I could write my name in the dust, customer service after care do the bare minimum the site agent fobs you off until after the 4 week call, the finish is not great on a house that cost£400000

Resposta da Anwyl Homes
Technician Paul H was superb
Our technician Paul H was superb. Really polite, friendly and respectful of the property. Also signposted what he would be doing, offering me options and recommendations where appropriate. He also chatted through some general property maintenance tips, products he trusts etc. Top guy, a credit.to the team.

Resposta da Anwyl Homes
The technician
The technician, Chris Appleton, arrived promptly and was extremely polite and professional. The work was carried out to a very high standard and we are very pleased with the outcome.

Resposta da Anwyl Homes
Front door fixed
Paul arrived earlier than scheduled after a cancellation, he diagnosed the issue with my front door and got it fixed in a jiffy.
Great service, polite and professional friendly service.

Resposta da Anwyl Homes
Thanks to Anwyl customer care.Mr…
Thanks to Anwyl customer care.Mr Richard Nelson ,anwyl customer care technician came and fixed the problem with dish washer door.He was very professional and gentle.Thank you Richard.

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Lee Ashworth
We were having trouble with our doors closing. Lee popped round and fixed this without any issues and was very friendly.

Resposta da Anwyl Homes
The customer service is very robust
The customer service is very robust. From the sales team to the site management team, I cannot fault them. We were giving consistent update on the development from start till we were handed our key.
We had few snags in our property, but the site manager Keith and Andy were always there. Before we knock the door was always open. I cannot fault the customer service led by Louise and the site management team in any way shape or form.

Resposta da Anwyl Homes
We had Richard over to fit a new front…
We had Richard over to fit a new front door as the original door was a bit bent at the top and didn't close properly.
All the process was very smooth and Richard instaled the new one very nice.
Great service over all.

Resposta da Anwyl Homes
Great work, very meticulous, recommmended
We had some work done by Tony Murray, including filling the gaps under the window sill and painting the bay window. He was meticulous and paid great attention to detail. We are very happy with the result and would definitely recommend him, thanks Tony!

Resposta da Anwyl Homes
The lads that came to do flooring on…any
The lads that came to do flooring on our landing were brilliant.They were tidy,and did the job perfectly,when they finished you couldn't tell anyone had been here!The lads were called Richard and Tony,we cannot thank them enough for the work.Our address is 26 Starling Place Catterall (Plot 35).Thank you Anwyl Homes for employing such good people.

Resposta da Anwyl Homes
Cold issue
Chris came out to investigate some issues weve been having. He was very pleasant and professional to deal with. I appreciated the effort he put in and the care he gave to the property. I hope things move quicker for us to find the cause of our issue. Thank you.

Resposta da Anwyl Homes
Paul replaced an internal door handle
Paul replaced an internal door handle, he was careful and professional and interested in how we were putting our mark on the house. Second time he’s been to our house for a snag and no problem at all with Paul.
This is the second time a door handle has gone floppy & my concern is the handle failing entirely and trapping us in a room or unable to access it including our dog. I really wish Anwyl used higher quality fittings for high traffic areas etc.

Resposta da Anwyl Homes
Efficient repair of snags
Josh arrived on time and completed repairing the snags cleanly and efficiently

Resposta da Anwyl Homes
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