Anxious Preoccupied Avaliações 

80
•
O TrustScore é 4 de um total de 5

4,0

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Veja o que dizem as avaliações

Avaliado com 1 de um total de 5 estrelas

Both my sister and I returned the oversized bum bag after only three months of use, we loved the colour and style but the quality was very disappointing. The zip area became worn/discoloured and the i... Ver mais

A empresa respondeu

Avaliado com 1 de um total de 5 estrelas

I didn’t like a bag so I sent an email to return the item. Nobody responded to my email so a week later I messaged through instagram, then I finally got instructions on to to initiate the return. I se... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

For starters the bags and colours are fun and so full of personality. There is a design for every need and work day into night also. I ordered the Gold bucket bag for my friend for her Birthday and sh... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Just bought my 2nd AP bag and couldn't be happier - I LOVE IT - less than 24 hours from ordering the bag was delivered- absolutely brilliant service...and packaged better than the 'luxury' brands....W... Ver mais

A empresa respondeu

4,0

Muito Bom

O TrustScore é 4 de um total de 5

80 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,0

Todas as avaliações

(80)

57 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Ordered the mid bag in March to use as…

Ordered the mid bag in March to use as my baby bag. Baby due in June.

Got email to say will be April, then May, then June. When the email came in to say July but offered a discount on next order we just requested a refund as the baby was then a week old.

Still getting ads on socials for the bags.
The refund came through pretty quick though and I ordered a lovely bag with an Irish local owned business Rosie and Dott which arrived 2 days after ordering and is perfect.

10 de junho de 2026
Avaliação não solicitada
logotipo da Anxious Preoccupied

Resposta da Anxious Preoccupied

Hi Fiona, thank you for taking the time to share your experience and congratulations on the arrival of your little one. We're so sorry that we were unable to deliver your Mid Bag in time for such an important chapter in your life. We understand where you are coming from especially after the delivery timeline changed several times and ultimately no longer suited your needs. While we appreciate your recognition that your refund was processed promptly, we know that this does not make up for the inconvenience caused. We always strive to be as transparent as possible with pre-order timelines, but unfortunately, this particular period was impacted by circumstances that were outside of our expectations, and we sincerely apologise that your experience fell short :( We're glad to hear that you were able to find a bag that works perfectly for you and your growing family and we wish you all the very best. Thank you again for your feedback, as it helps us continue to improve.

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

Fantastic customer service. From the minute I contacted them about an issue I had with my purchase they dealt with it straight away and updated me along the way. I received a replacement bag within a week. I'm so happy with the replacement bag and the communication from Amy was excellent.

2 de junho de 2026
Avaliação não solicitada
logotipo da Anxious Preoccupied

Resposta da Anxious Preoccupied

Hi Joanne, thank you so much for your kind review!
We're delighted to hear that your issue was resolved quickly and that you're happy with your replacement bag. Customer experience is incredibly important to us, so it's wonderful to know that we are able to sort this for you x

Avaliado com 5 de um total de 5 estrelas

Exchange Request - Great Customer Service

I received an oversized tote as a birthday present and it was gorgeous but knew I would love it even more in the metallic silver (as opposed to the black) reached out to the customer service team and dealt with Amy - she was an absolute dream and got it all sorted super efficiently and was really quick to respond to emails and queries! Delighted with the service and can’t wait for the bag to arrive!

27 de maio de 2026
Avaliação não solicitada
logotipo da Anxious Preoccupied

Resposta da Anxious Preoccupied

Thank you so much for taking the time to leave such a lovely review, Cathy x 🤍 We’re absolutely delighted to hear how much you loved the bag.

Avaliado com 1 de um total de 5 estrelas

Ordered and payment taken for a mid…

Ordered and payment taken for a mid size bag , then email advised" delayed ""by 6 weeks as it turned out. Keep in mind AP have my money. Yet the bag is still advertised with no pre-order warning to others. Email advising of delay, dismissive in tone, and offered refund or.... a 10% discount- but on my next order! Mmmm good customer service .. absolutely not. The bag is on its way now..
Update - my bag arrived, and I love it!

9 de maio de 2026
Avaliação não solicitada
logotipo da Anxious Preoccupied

Resposta da Anxious Preoccupied

Hi Catherine, we’re very sorry for the disappointment and frustration caused by the delays to your order. While the bag was listed as a pre-order item on the website and updates were sent as soon as revised timelines were confirmed, we completely understand how disappointing it has been to wait longer than originally expected.
We sincerely apologise again for the experience and appreciate your patience while your order was being processed. We do hope you love your bag once it arrives.

Avaliado com 1 de um total de 5 estrelas

PRE ORDER 23/2/2026 STILL WAITING AND…

PRE ORDER 23/2/2026 STILL WAITING AND THEY CANT GIVE AN ETA

Bought bag as a birthday gift ,Even allowing as a preorder 66 days late multiple emails making every conceivable excuse but the best part is they actually cant give an ETA which is nonsense ,

In business if you place a pre order you get a delivery date /ETA and whether its stuck in the suez canal or at customs you can track your goods from its origin and yet you cant ?????

This is the latest email blaming everything
"Thank you for your email, and once again, I’m very sorry for the inconvenience.
When the presale launched, we were initially expecting the incoming stock to arrive at our warehouse in early April. Unfortunately, due to unexpected delays outside of our control, including recent protests and related disruption to shipments, the timeline has been pushed back.
Dispatch is now expected to begin in early May as indicated in the bulk email sent last April 15th along with an apology discount code: SORRRY10.
We’re unfortunately unable to guarantee the exact delivery time, as timelines can still vary depending on queue. I’m really sorry we can’t confirm this just yet.
I completely understand this is disappointing, especially if you were expecting your order sooner, and please accept our sincere apologies for the inconvenience caused.
As soon as your order is ready to leave us, you’ll receive your dispatch confirmation and tracking details straight away."

23 de fevereiro de 2026
Avaliação não solicitada
logotipo da Anxious Preoccupied

Resposta da Anxious Preoccupied

Hi Ciarrsz, thank you for your review, and I’m very sorry especially as the bag was intended as a birthday gift. We do want to clarify that your order was placed on a pre-order basis, which was outlined at the time of purchase on the website and in the order confirmation email. As soon as we were informed, we sent an update to customers. We appreciate your feedback regarding ETAs. While we do provide estimated timelines, we’re unable to guarantee exact delivery dates since we process orders on a first in, first out basis. We also rely on external courier so the delivery times are outside our direct control. We would also like to clarify that we have offered the option of a cancellation and full refund should the updated timeline no longer suit, and this remains available. We’re very sorry again for the inconvenience caused and appreciate your feedback.

Avaliado com 1 de um total de 5 estrelas

Beautiful but disappointing quality

I got the barrel bag at Christmas. I really love the look, design, size of the bag. It is a beautiful bag but unfortunately the quality is not what I expected. The stitching where the handles join the bag are all coming apart. I’ve only used the bag a handful of times as I like to keep it for special occasions. It’s disappointing for the price of the bag. Hopefully it’s something that can be improved upon going forward.

16 de abril de 2026
Avaliação não solicitada
logotipo da Anxious Preoccupied

Resposta da Anxious Preoccupied

Hi there, thank you for your feedback and I’m really sorry to hear this has been your experience. We also appreciate your kind words about the design of the Barrel bag, but we’re disappointed to hear the quality has not met your expectations. We’d really like the opportunity to look into this further and help resolve it for you. Please contact us at hi@anxiouspreoccupied.com
with your order number and a few photos, and our team will be happy to assist.

Avaliado com 2 de um total de 5 estrelas

Pre-order???

Why are bags not in stock ? Most are pre-order which is a pain. Was waiting weeks for mine, it was a gift so had no choice but wouldn't have bothered if id known and now the bumbag is pre-order too why advertise then have to wait weeks. And its the same price as the mid size tote which I dont think is fair really disappointed 😕

15 de janeiro de 2026
Avaliação não solicitada
logotipo da Anxious Preoccupied

Resposta da Anxious Preoccupied

Hi Catherine, thank you for taking the time to share your feedback, and I’m very sorry to hear about your experience :( I understand how disappointing it must have been, especially as your order was intended as a gift. We do aim to be as transparent as possible, and pre-order status is outlined on the product pages as well as in the order confirmation. That said, we understand that this can still be disappointing, particularly when timing is important. Due to a much higher volume of demand than expected, many of our styles have sold out quickly and are now available on pre-order while we restock. As our bags are handmade, production takes time, which is why there can be a wait between ordering and delivery. In terms of pricing, while the bum bag is smaller in size compared to the mid tote, the cost reflects a combination of factors such as materials, hardware, and the complexity of construction. If this has impacted your order, please feel free to reach out to us at hi@anxiouspreoccupied.com and we would be more than happy to assist with options such as a refund or alternatives where possible. I am very sorry again for the inconvenience caused :(

Avaliado com 5 de um total de 5 estrelas

5 stars 🌟

I just wanted to leave a review to say how genuinely impressed and grateful I am for the help I received.

From the moment I got in touch, the response was incredibly quick — I heard back within minutes. Not only that, Amy was so kind, and genuinely helpful. Nothing felt like too much trouble, and everything was explained clearly.

It’s rare these days to come across customer service that feels so personal and caring. The whole experience left me feeling really supported and looked after.

Thank you so much for your kindness and efficiency — it truly made a difference and I really appreciate it.

23 de março de 2026
Avaliação não solicitada
logotipo da Anxious Preoccupied

Resposta da Anxious Preoccupied

Hi Sarah, Thank you so much for taking the time to leave such a kind and thoughtful review x Providing helpful, personal support is really important to us, so it’s wonderful to hear that this came through in your experience.

Avaliado com 5 de um total de 5 estrelas

Incredible customer service

I already own a gorgeous Anxious Preoccupied bag so when I ordered my Organiser to match I was so excited! I didn’t realise it had already been bought for me as a gift (along with the clutch, I’m OBSESSED) so when I contacted the help team to see if my order could be cancelled (after already receiving the shipping email eek!) they were so super helpful and managed to get in touch with the warehouse and sort it all out for me.

Not only are the products phenomenal but the customer service is outstanding too!

Thank you again!

6 de janeiro de 2026
Avaliação não solicitada
logotipo da Anxious Preoccupied

Resposta da Anxious Preoccupied

Hi Taylor, thank you so much for the kind words and for leaving a positive review. This made our day! :) x It makes us happy that our customers are happy with our products and services.

Avaliado com 5 de um total de 5 estrelas

The customer service I received was superb …

The customer service I received was second to none and Amy , who was dealing me me couldn't have been more efficient , understanding and lovely ! I would def reccomend buying from Anxious Preocc in the future !

22 de dezembro de 2025
Avaliação não solicitada
logotipo da Anxious Preoccupied

Resposta da Anxious Preoccupied

Hi Denise, thank you for the lovely review. I am delighted to hear that you are happy with our service x Happy New Year :)

Avaliado com 5 de um total de 5 estrelas

The full experience was amazing

The full experience was amazing! I could not fault a single thing about the whole process from making my order to it arriving. I made an order on the 22nd of December and it arrived on the 24th of December which is pretty amazing this time of year. I’m absolutely delighted with my bag

24 de dezembro de 2025
Avaliação não solicitada
logotipo da Anxious Preoccupied

Resposta da Anxious Preoccupied

Hi Emily, thank you so much for the kind words and for leaving a positive review. It makes us very happy to hear that our customers are delighted with our bags :) Have a lovely day!

Avaliado com 5 de um total de 5 estrelas

Fabulous Clutch Bag.

Received my gold clutch bag today. Absolutely love it..Going to get the gold mid bag for Christmas.. Great service.

27 de novembro de 2025
Avaliação não solicitada
logotipo da Anxious Preoccupied

Resposta da Anxious Preoccupied

Hi Louise, thank you so much for leaving a positive review. Glad that you received the gold bag and I am happy that you love it! x

Avaliado com 5 de um total de 5 estrelas

10/10 service

10/10 service. Ordered my bag on Monday at 10:30. Received with A Post the next morning. The bag is gorgeous, great quality.

24 de novembro de 2025
Avaliação não solicitada
logotipo da Anxious Preoccupied

Resposta da Anxious Preoccupied

Hi there, thank you so much for sharing your experience and for leaving a positive review! :)

Avaliado com 5 de um total de 5 estrelas

Incredible delivery service

Incredible delivery service - I ordered my bag on a Tuesday and it arrived on Wednesday.
Beautiful bag and excellent quality!

18 de novembro de 2025
Avaliação não solicitada
logotipo da Anxious Preoccupied

Resposta da Anxious Preoccupied

This is so great to hear Barbara. Enjoy!

Avaliado com 5 de um total de 5 estrelas

Bags are gorgeous

Bags are gorgeous. Arrived quickly & customer service was excellent

17 de novembro de 2025
Avaliação não solicitada
logotipo da Anxious Preoccupied

Resposta da Anxious Preoccupied

Amazing to hear, thank you! X

Avaliado com 5 de um total de 5 estrelas

5 star customer service

Contacted Customer service over an issue i had with bag i purchased. Service was unbelievable. quick response, updates frequently and sorted issue within a week of my reporting it. 5 stars to Amy in Customer Service.

17 de novembro de 2025
Avaliação não solicitada
logotipo da Anxious Preoccupied

Resposta da Anxious Preoccupied

Glad to hear this Carol, thank you for sharing. We will pass this on to Amy also :) x

Avaliado com 5 de um total de 5 estrelas

Love my new bag!

Bought the new barrell bag in black. Really happy with it, it looks super expensive and have had lots of compliments on it already! Arrived on time in perfect condition.

16 de outubro de 2025
Avaliação não solicitada
logotipo da Anxious Preoccupied

Resposta da Anxious Preoccupied

This is so great to hear Linda. Thank you so much.

Avaliado com 5 de um total de 5 estrelas

Amazingly high quality bags.

Love my oversized bag! It’s a show stopper and I often get compliments from randomers on the street about it!
Great quality for the price, stylish, and it really is perfect for any occasion. Delivery was quick and flawless too.. am so happy with my purchase! X

26 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love this bag

I love this bag. I have the large black bag with teal interior and I use it all the time. On the weekends it’s my toddler/swim bag and it holds all snacks, etc. I have also travelled with it as my carry on going on numerous weekend trips and it’s a life saver when I have run out of room. I also love that you can stash your credit cards, etc in the mini hand bag inside!

10 de julho de 2025
Avaliação não solicitada

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