Apart Studio Avaliações 

50
•
O TrustScore é 4 de um total de 5

3,8

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

I have removed my rant about this company. it seems they are experiencing a few issues. they have contacted me directly to resolve the issue. so I think its only fair to revoke my rant. looking... Ver mais

Avaliado com 3 de um total de 5 estrelas

I bought the "Blurred Stack" artpiece. The artwork itself is cool, but the condition it came in was not. The frame looks really cheaply made, and has chips in it that exposes the wood color underneat... Ver mais

Avaliado com 5 de um total de 5 estrelas

I am very impressed with the quality of the art along with the communication every step of the way. The team at Apart studio are amazing. I ordered the Ferrari key with cash and custom writing. It l... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had already had a single stack but it received so many compliments that I purchased the triple stack for my son The entire experience was first class and I had a query resolved by customer s... Ver mais

Detalhes da empresa

  1. Estúdio de Artes

Escrito pela empresa

We create handmade artworks inspired by currency and wealth. All artworks are limited and delivered worldwide! We’ve delivered to over 2000 customers in over 80 countries and counting.


Informações de contato

3,8

Muito Bom

O TrustScore é 4 de um total de 5

50 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Não respondeu a avaliações negativas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

3,8

Todas as avaliações

(50)

17 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

I ordered the triple threat artwork as…

I ordered the triple threat artwork as a birthday present when it arrived it was damaged. The money had moved out of place and there was damaged to in the frame. I contacted Andrew through email, sent all the images of the item to which he instructed me to send the framework back and another will be replaced. I paid for this parcel to be returned.
After Andrew had received the artwork back there was no more communication from him. My Emails and my messages on Instagram were purposely being ignored. I requested the full refund from my Bank luckily I paid on my credit card so wasn’t to much hassle. Never got the refund back after sending the item to be replaced!!!!!!!!!

15 de março de 2025
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do not order from this website.

Estimated delivery says between 2-5 days. It has been just short of a month since I ordered and had NO communication other than order confirmation email in which must be automated upon order.

Have tried reaching out to customer service on 2 occasions (through email and instagram) and have been ignored.

23 de fevereiro de 2025
Avaliação não solicitada
logotipo da Apart Studio

Resposta da Apart Studio

Hi there, the shipping time is 2-5 business days, however we do say fulfilment time ontop of this can be up to 10 working days, I understand your order may have gone over this timeline due to a customs clearance issue. However I can see your order has now been shipped and with you tomorrow. Contact us and we will arrange a shipping cost refund for the delay. Thanks

Avaliado com 1 de um total de 5 estrelas

Do not order! Scam.!!

Do not order!! It’s been a month, no reply to any polite emails requesting information about my order. Complete scam!

10 de março de 2025
Avaliação não solicitada
logotipo da Apart Studio

Resposta da Apart Studio

Hi there, I do apologise, we have had a customs issue holding our car key stock delivery, completely our fault. I can see your order has had attempted delivery but no one was in to receive, let us know if we can assist any more

Avaliado com 1 de um total de 5 estrelas

I get an email to review when I'm still…

I get an email to review when I'm still waiting since feb 16 for my order...
What is there to review?? Finally received it and they were nice enough to refund my shipping cost.. now let's see how long that takes..

Thank you

8 de março de 2025
Avaliação não solicitada
logotipo da Apart Studio

Resposta da Apart Studio

Hi Ani, I do apologise for the delay, we have had a customs issue with our car keys delivery, I can see this has now been delivered, we will refund your shipping cost as compensation and hope you enjoy your artwork

Avaliado com 5 de um total de 5 estrelas

This is the perfect gift for a friend…

This is the perfect gift for a friend that has it all....a piece of limited art and it's perfect.

Thank you for everything...

6 de março de 2025
Avaliação não solicitada
logotipo da Apart Studio

Resposta da Apart Studio

Thank you for the positive feedback and glad you like!

Avaliado com 5 de um total de 5 estrelas

Repeat buyer, happy customer

I'm a repeat buyer of Apart Studio's art. I've found them very responsive to any queries. Every delivery has been successful, using their branded shipping cartons.

6 de fevereiro de 2025
Avaliação não solicitada
logotipo da Apart Studio

Resposta da Apart Studio

Thank you for the repeat purchases, we're glad you like the pieces!

Avaliado com 5 de um total de 5 estrelas

Love how mine turned out

Just got mine in the mail a couple of days ago. Took a while but I can admit the wait was worth it. Great work. Love the whole idea of this. For sure a fan and I'll be coming back for more. Just two questions. Is it a real key? And are they all numbered?

28 de fevereiro de 2025
Avaliação não solicitada
logotipo da Apart Studio

Resposta da Apart Studio

Thank you for there positive feedback! We're glad you like them

Avaliado com 5 de um total de 5 estrelas

I have seen all the reviews that say…

I have seen all the reviews that say their orders never came, but I have ordered a total of 7 items so far from them and I have received all 7 with no issues. I love the artwork and have it hung all over my office. Never had a bad experience so I recommend!

21 de fevereiro de 2025
Avaliação não solicitada
logotipo da Apart Studio

Resposta da Apart Studio

Appreciate the review Justin, thanks for the continued support

Avaliado com 5 de um total de 5 estrelas

Commissioned a custom piece and…

Commissioned a custom piece and couldn’t be happier with the service provided, Andrew and his team delivered on my idea quickly and went above a beyond to deliver such a beautiful result. I have also previously bought other non custom pieces which have arrived promptly and have been amazing!

15 de janeiro de 2025
Avaliação não solicitada
logotipo da Apart Studio

Resposta da Apart Studio

Thanks for the custom order Brandon, appreciate the support and trust on this sentimental piece

Avaliado com 5 de um total de 5 estrelas

Scam

*EDITED*

ORDER FINALLY CAME TOOK ABOUT 1 MONTH.

Will definitely order again from this guys.

Hey man, I have yet to received anything from you. I’m order #5187. I’ve commented on your post and you deleted it. I’ve email you twice and you’ve yet to reply.

If a bulk of the post here is on people not receiving their stuff. Come on man. I look forward to hear your answer.

29 de janeiro de 2025
Avaliação não solicitada
logotipo da Apart Studio

Resposta da Apart Studio

Thank you for the patience Gerann and glad you enjoy!

Avaliado com 5 de um total de 5 estrelas

5 star perfection

Bought as a present for my son for his new home. He absolutely loved it. Very very stylish and suits his place so well. Attention to detail is spot on ⭐️⭐️⭐️⭐️⭐️

21 de janeiro de 2025
Avaliação não solicitada
logotipo da Apart Studio

Resposta da Apart Studio

Thank you for the trust and positive feedback, im glad your son likes it!

Avaliado com 5 de um total de 5 estrelas

Great quality Artwork

Great quality Artwork,Very detailed and shipped very fast considering it was handmade. Very happy with it and will be ordering another!

18 de janeiro de 2025
Avaliação não solicitada
logotipo da Apart Studio

Resposta da Apart Studio

Thank you Callum!

Avaliado com 5 de um total de 5 estrelas

Incredible handmade art work and even…

Incredible handmade art work and even better service, had a frame of mine damaged while moving and sent an instagram dm to see if I could purchase a replacement. Replied within a couple of hours and sent it off free of charge which I was amazed by. Nothing but 10/10 work and service, couple companies out there with a similar body of work but honestly don’t compare to the quality apart studios have been providing the past couple of years.

17 de janeiro de 2025
Avaliação não solicitada
logotipo da Apart Studio

Resposta da Apart Studio

Thank you for the feedback, we appreciate the effort taken to write it! Glad you were happy with the service

Avaliado com 5 de um total de 5 estrelas

Handmade perfection

The detail and craftsmanship really blew me away, order was delivered quickly and suitably packaged. Communications throughout the process was fantastic, couldn't recommend enough.

5 de dezembro de 2024
Avaliação não solicitada
logotipo da Apart Studio

Resposta da Apart Studio

Thank you for the positive feedback!

Avaliado com 1 de um total de 5 estrelas

Bad customer support or look like a scam

I ordered 2 items on 28 of November, have been waiting one week and nothing change: no shipping details, no text messages, nothing. After i texted them, they told in the end of the week, then in the begging of the next week. And in the end of the day they stopped to answer me. I asked couple times to send me money back, make claim through the apple pay, posted few bad reviews. And really after that i received am email that they have been start the money back. Awful service! look like a scam.

28 de novembro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Invest in a mobile or land line

Ordered twice as thought the 1st time could have been a genuine delay but ordered again paid in full and delayed again then given 2 tracking numbers one that is non existent, after e mailing a few times then sending a msg on instagram as they seem to not have mobile phones or land lines wherever they are I’m still waiting for my delivery and still had no response. Great products but absolutely Terrible costumer service that is letting the company down.

16 de dezembro de 2024
Avaliação não solicitada
logotipo da Apart Studio

Resposta da Apart Studio

I appreciate the feedback Jon, Im sorry letting you down with customer service, hopefully the product has made up for this experience

Avaliado com 1 de um total de 5 estrelas

I never received my order

I never received my order. It has been over 4 months since I placed my order

4 de outubro de 2024
Avaliação não solicitada
logotipo da Apart Studio

Resposta da Apart Studio

Hey, sorry to hear this. There clearly has been some interference here that we haven't been made aware of. Contact us via email, info@apartstu.com or direct message through instagram to have this resolved, thanks!

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