Dylan was very thorough and professional in guiding us through the payment and installation process. He took the time to ensure everything was explained clearly, making the entire experience smooth an... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
The experience for paying is not necessarily easy, but is made easier with the help of of the online agent using the chat function when paying. Would be easier if the site would accept payment through... Ver mais
I was at wits end attempting to subscribe and pay for the service because I’ve never used bitcoin… customer rep Dylan walked me through the entire process and I’m all done! His patience and attn was a... Ver mais
A empresa respondeu
I really like apollo tv. The customer service is terrific and they are very quick to help with any problems that may happen. Very affordable experience
4,7
Excelente
390 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Easy to use and assistance is efficient
Easy to use and assistance is efficient
22 de setembro de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Appreciate the awesome shout-out! Knowing that our app is user-friendly and our assistance is quick and effective absolutely makes our day. Thank you for taking the time to share your feedback!
Your Employee Sally was very patient…
Your Employee Sally was very patient and professional with helping me stay connected with your wonderful service. Bitcoin has me confused but she helped me through it. Really love ApolloGroup!
18 de setembro de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Appreciate the fantastic shout-out, Cherie! Helping subscribers comfortably navigate the cryptocurrency process is a top priority for our team, and hearing how patient Sally was with you absolutely makes our day. Thank you for being such a valued part of our community!
Kaylie walked me through the entire…
Kaylie walked me through the entire process. Interested to see improvements since I haven’t renewed for a few months
20 de setembro de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Thanks for the awesome feedback, Richard! We take real pride in providing patient guidance to welcome members back to the fold. We'll be sure to pass along your compliments to Kaylie. Enjoy exploring the service and catching up on all your favorite shows!
Kaylie was very helpful!
20 de setembro de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Appreciate the awesome shout-out, Terry! Knowing that Kaylie was super helpful and took great care of you absolutely makes our day. Thank you for being a valued subscriber!
Logan The Rep
Logan
Was a great help he helped me get renewed; the transaction was smooth.
19 de setembro de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Hi AllStarks, thank you for the 5-star review! We are thrilled to hear that Logan provided great support and made your renewal process quick and smooth. We'll be sure to pass along your kind words to him. Thank you for your continued loyalty—happy streaming!
great app used for years and found…
great app used for years and found nothing better.
great customer service all the time
18 de setembro de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Thanks for the wonderful feedback, Sean! We take real pride in offering top-notch service and streaming content every day, so hearing your high praise means so much to us. Enjoy the shows!
The customer service support techs are…
The customer service support techs are knowledgeable and patient with the customer. They guide you step by step until you have purchased a new subscription or have renewed your old subscription.
17 de setembro de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Hi Tony, thank you for the glowing 5-star review! We are so glad to hear that our support techs provided knowledgeable, patient assistance and guided you step-by-step through your subscription process. Thank you for your support, and happy streaming!
Theo fixed my issue very quickly
Theo fixed my issue very quickly. Super helpful Thanks again.
17 de setembro de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Appreciate the fantastic shout-out, Andy! Knowing that Theo was able to take care of your issue in no time absolutely makes our day. Thank you for your support, and enjoy the shows!
Tech support was very helpful
Tech support was very helpful and informative and fixed the problem in only a few minutes
16 de setembro de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Thanks for the great shout-out, DD! We take real pride in delivering quick and effective technical assistance, and we're thrilled to hear you had such a smooth experience. Enjoy the shows!
Apollo is the best streaming app on the…
Apollo is the best streaming app on the market.
16 de setembro de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Appreciate the fantastic shout-out, Michael! Hearing that we're your top choice for streaming means everything to our team. Thank you so much for your support and for being a part of our community!
I got logged out of my account and I…
I got logged out of my account and I have emailed support for days now and no one has replied to me. The customer service help is not good at all
16 de setembro de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Hello Daniela, we apologize for the difficulty and the delay in our email responses. We know being locked out of your service is stressful, and we want to help you get reconnected as quickly as possible. Please head directly to apollogroup.cc to connect with our live chat support team for real-time assistance with your account. Thank you for your time and understanding!
I've used Apollo Group TV for years and will keep renewing!
I've used Apollo Group TV for years and really like the end to end experience. Not only the actual programming but also the help support. I highly recommend it!
15 de setembro de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Appreciate the fantastic shout-out, Linda! Knowing that you've enjoyed the complete end-to-end experience—from our channels to our help support—absolutely makes our day. Thank you for being such a valued part of our community!
We love Apollo
We love Apollo, have had it for 3 years. The whole family enjoys it. Only disappointing part is we lost sportsnet so have to listen to American broadcasters and find the game uou want to watch.
15 de setembro de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Thanks for the great feedback, Philena! Knowing that Apollo brings entertainment to your entire family makes our day. We understand how important it is to catch your favorite sports feeds with local announcers, and we appreciate you taking the time to share your experience with us. Enjoy the games!
I have been a loyal customer for 4years…
I have been a loyal customer for 4years now very good can’t see me going back
14 de setembro de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Thanks for the wonderful feedback, Flambossful! Four years of support is amazing, and we take real pride in keeping our long-time members happy. We look forward to keeping you entertained for many more years to come. Enjoy!
Very happy customer as always.
Always a great experience when renewing my subscription. I have been a subscriber for 10 plus years. I couldn't be happier with the product and the service Apollo Group TV provides.
14 de setembro de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Hi Reed, thank you for the glowing 5-star review! Being with us for over 10 years is an incredible milestone, and we are so grateful for your long-time loyalty. We're thrilled to hear that your renewals have always been smooth and that you're loving Apollo Group TV. Happy streaming!
Excellent service for over 6 years!
14 de setembro de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Appreciate the fantastic shout-out, John! Delivering a great experience for over 6 years is always our top goal, so knowing we've kept you happy for so long absolutely makes our day. Thank you for being such a valued part of our community!
Customer service is not what it used to be.
Be aware that Apollo TV cannot handle current traffic on the TV app. Customer chat has been non existent lately with wait times for technical assistance very very long. I have been getting the spinning wheel of death for the VOD even though my internet speed is very high, and I cleared the cache for good measure. I have emailed them and will see how long that will take for them to get back with me. Just be aware, as it stands right now customer chat is non existent.
13 de setembro de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Hi Dennis, thank you for sharing your feedback, and we apologize for the frustration caused by long wait times and VOD buffering. During periods of high traffic, our support queues can experience delays, but please rest assured that our team is actively working through tickets and email inquiries. To get real-time assistance and ensure your device setup is fully optimized for peak traffic, please connect with our live chat support directly at apollogroup.cc. We appreciate your patience as we get this sorted out for you.
Subscription Renewal
Morgan helped me, via chat, to renew my subscription. She was very knowledgeable and took me step by step and I was able to renew my subscription within minutes.
13 de setembro de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Thanks for the glowing feedback, Shawn! Delivering smooth, hassle-free support is always our goal, so hearing about your positive chat experience with Morgan means a lot to our team. Enjoy the shows!
Good experience
Good experience. It takes a while for the paying process and sometimes the download for the app acts up but it’s worth the money.
11 de setembro de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Thanks for the awesome review, Charles! We're glad you're enjoying the service and finding great value in your subscription. Whenever you experience any hiccups with app downloads in the future, don't hesitate to jump on live chat at apollogroup.cc so we can help streamline the process for you. Enjoy the shows!
Always with a spot on customer service
Always with a spot on customer service, available to help us with any issues we may face.
11 de setembro de 2026
Avaliação não solicitada
Resposta da Apollo Group TV
Hi Nathaly, thank you for the 5-star review! We are so glad to hear that our customer service team is always spot-on and ready to help whenever you need assistance. Thank you for your support, and happy streaming!
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