I was at wits end attempting to subscribe and pay for the service because I’ve never used bitcoin… customer rep Dylan walked me through the entire process and I’m all done! His patience and attn was a... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
I was at wits end attempting to subscribe and pay for the service because I’ve never used bitcoin… customer rep Dylan walked me through the entire process and I’m all done! His patience and attn was a... Ver mais
A empresa respondeu
Dylan was very thorough and professional in guiding us through the payment and installation process. He took the time to ensure everything was explained clearly, making the entire experience smooth an... Ver mais
A empresa respondeu
The experience for paying is not necessarily easy, but is made easier with the help of of the online agent using the chat function when paying. Would be easier if the site would accept payment through... Ver mais
A empresa respondeu
I really like apollo tv. The customer service is terrific and they are very quick to help with any problems that may happen. Very affordable experience
A empresa respondeu
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Always with a spot on customer service, available to help us with any issues we may face.

Resposta da Apollo Group TV
Why was I migrated over to Cable Rebel without my approval. I was fine with Apollo Group TV. I am unable to start a chat and I am unable to successfully update my service.

Resposta da Apollo Group TV
The content is great, and the process for subscribing is easy with the guidance from customer service. I have been using them for years. Love them.

Resposta da Apollo Group TV
Helpful support through renewal process.

Resposta da Apollo Group TV
Since receiving Apollo I have save a lot of money and enjoyed watching shows and events I may not have been able to enjoy otherwise. I had an issue with payment portal but customer service was great at helping me. The only issue I have is that you can only pay with BTC. It makes it inconvenient when I refer people who do not have BTC. It would be easier for all payment options to be available.

Resposta da Apollo Group TV

Resposta da Apollo Group TV
Very good service, .
Sally was a great help on chat

Resposta da Apollo Group TV
Had them for years, came across my only issue and was addressed quickly!

Resposta da Apollo Group TV
I am trying to install the app and there is no chat or phone number. I do not know if these reviews are legit!!

Resposta da Apollo Group TV
Technical assistance done by Kaylie was completed professionally. She patiently processed my renewal. I’m very pleased with my service

Resposta da Apollo Group TV
The access the inventory Apollo has plus their customer service whenever I have a question or concerns is top notch. I’ve been a customer for over 3 years and will continue.

Resposta da Apollo Group TV
I've had my subscription for 6 years. I love it. I can watch live TV anywhere even other country's. I can watch my sports channels reruns, new move releases, paid pre-views,etc. I love that it doesn't buffer or spend. All the channels are clear and sharp. I have start up show and I love it. You have to try it to believe for yourself....it's awesome

Resposta da Apollo Group TV
Apollo has great service and customer service. I enjoy the app!

Resposta da Apollo Group TV
I will assume this may go to apollogroup.cc? There are more than 1 offerings with the name ApolloGroup. there is one that is apollogroup.cc and one that is apollogrouptv.com THEY ARE TWO DISTINCT AND SEPARATE OFFEINGS. Both of them will tell you the other site is a scam! Somehow attempting to renew my subscription to .cc I have now a subscription to both and was charged $159.00 for both. I have not accessed the apollogrouptv.com site and do not expect a refund, just on alert to not renew the annual subscription when it comes up. Recently on my .cc service I began getting a message when signing in on the TV and or the computer that I was receiving a Free VIP Upgrade for my loyalty. There was no selection to verify this selection and it had a several day countdown clock. When I still had access to the .cc Portal I would try to log in but all I would get is varying plays on this same message and how wonderful it was going to be - better service, better performance, etc, did not have to resign up as all login credentials and account info would be moved to the new VIP version. When the change happened I now cannot log into the Apollo Portal. There is just a message that i need to go to the CableRebel site (whatever that is as there was no warning the service had a new name???). I still do not know if CableRebel is real or if it is in fact the "VIP" site but what I do know is that I cannot login anywhere to get support...and oh by the way the supposed benefits of the "new VIP service" are not real. There are no sites to connect to, no email addresses, no phone numbers, no working Chat connection, NO NOTHING to get support from and I am confused and would love to hear from them. Has anyone else experienced this?
Dear ApolloGroup.cc…you may not understand how your own system works via the Customer interface. You want me to log into ApolloGroup.cc but I cannot. When I enter my login it says it no longer recognizes me ( I have 10 + months left on my current subscription). I can’t even get a chat session opened because the Chat wants to authenticate me as well, and that does not work either. Through all this my access continues to be available with all the buffering, edge server disconnects, etc that moving to the “VIP experience of CableRebel” was to eliminate. I have tried to get someone to call me or text or email a way to connect but I get no response. We are not done here.

Resposta da Apollo Group TV
I’ve been using Apollo for over 3 years now and have loved every minute! By far the best IPTV service I’ve used!

Resposta da Apollo Group TV
Great streaming service. Great customer service too. I highly recommend Apollo Group TV!

Resposta da Apollo Group TV
I kept getting "Update" over and over again. After doing it several times, I read that I had to uninstall and reinstall the app.
I had great difficulty and asked support several times for assistance with no response. It's been two days, and there's still no reply.

Resposta da Apollo Group TV
I've been using apollo for probably close to 2 years or more now and its been great. Lots to watch, and regularly updated. Lots of new movies and tv shows, i would highly recommend it

Resposta da Apollo Group TV
Easy to use and setup. Customer chat also amazing! Thank you !

Resposta da Apollo Group TV
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