Handshake Avaliações 

This company is shady. I requested to delete my account and they have been ignoring my emails for two weeks, and refusing to lift a finger to do something so simple. They want to hold onto my data for as long as possible.

Pricing and setup is confusing and misleading. Out a lot of money with nothing to show.

I used Handshake AI to participate in training tasks and unexpectedly had my account permanently banned. I submitted an appeal explaining that my home network uses a router-level VPN for privacy, which may have triggered their automated security system. I offered to disable the VPN and comply with their requirements going forward.

Despite this, the company responded with a generic message stating the ban would remain and that they could not provide any additional details.

The most frustrating part of the experience was the lack of transparency and the inability to resolve what may have been an unintentional technical issue. Anyone using VPNs or common privacy tools should be aware that this may trigger irreversible account bans.

Never touched a project and was banned. After requesting an appeal I was asked to submit my degree which I did. They upheld the ban and would not even tell me what reason caused the ban.

they are scammers dont waste your time or money

I applied for a job recently, trusting this platform to do its due diligence. However, of course, I get a convincingly fraudulent scam as a job. No way to report it or find it since it looks like they(the scammers) deleted it.

I tried using Handshake Plus and had to find out via a Help Center blog post how to "downgrade" the service (and it was not at all intuitive). After contacting customer support, they are refusing to provide a refund. The "support specialists" I have been in contact with appear to be bots and there is no actual helpline phone number.

DO NOT SIGN UP. No good jobs, a bunch of fake jobs, and THEY DO NOT LET YOU DELETE YOUR ACCOUNT. Like, literally they will not delete your account no matter how many times you request it. AND YOU HAVE TO REQUEST IT. There is no way to simply delete your account. And even to get there, it's super scammy. You have to go to a help page that takes you on a loop ("request a deletion in our support chat" > opens chat > "please delete my account" > support: "I dont know what that means" > rinse, repeat). Finally found a place to open a ticket, and they acknowledged the ticket but nobody replies to it! Section 1798.105 Right to deletion in the CCPA states that they HAVE TO DELETE your information upon your request, as long as it is not needed for the business. I guess I'll have to talk to my attorney. Absolute hell.

If I could give this no stars I would. I signed up completed tasks sent verification of my id and whatever else they asked for only to be terminated in 7 days with no explanation. I am always cautious about sites like this I have never heard of. But I got the link for it from someone I trust. I am not sure what their angle is, even if they reinstated my account I would not continue to use it this was experience was weird and wrong.

No way to stop charges. I have no active jobs and never upgraded a job yet I'm being billed $57 a week and I can't stop it. You can't get in touch with a person and you can't remove your credit card. This is fraud.

There was no information that I was being charged even though the jib posting was inactive and I have been charged $168 weekly.The website does not let you cancel without downgrading and there is no contact supoort except for digital asst. very upset

They give fine print to the employer that even if you have no jobs posted, you have to "downgrade" your membership in order to not get charged regularly. I have not had a job posted in 2 months, and just noticed they were still charging our company card. They refuse to give any sort of credit since they claim that this is clearly stated but could not point to a place where I could find it to be readily communicated.

This company is like a leech! I closed a job that I posted with the Handshake Plus. The company continued to charge me for a daily subscription because closing the job doesn't close the subscription in their fine print. That's just another way for dishonest companies to leech hundreds of dollars off of you while not completing any service !

My experience with Handshake AI was deeply frustrating and, frankly, alarming.

After completing tasks as instructed, my account was abruptly terminated. I was given a list of serious allegations:
• discrepancies in my credentials
• task completion times supposedly 3–4× slower than benchmarks
• accessing the platform from a non-US location

I was also told the decision was final and that my completed work was not eligible for payment.

None of those claims were true.

After pushing back repeatedly and formally raising the possibility of legal action, Handshake AI conducted a follow-up investigation. In writing, they admitted that I was terminated erroneously, apologized, and processed payment for the work they had initially refused to pay.

This raises serious concerns:

The original termination cited multiple policy violations that were later acknowledged to be incorrect.

Pay was withheld until I escalated and demanded accountability.

Had I not fought back, I likely would never have been paid.

The process felt less like a quality review and more like a pressure tactic — terminate first, see who gives up, and only correct course when challenged.

To be clear: I eventually received what I was owed. But no one should have to threaten legal action to be paid for completed work.

My advice to anyone considering Handshake AI:
• Document everything
• Save emails and timestamps
• Do not assume a “final decision” is actually final
• Be prepared to escalate if your pay is withheld

Proceed with caution.

I subscribed to Handshake plus or pro that charged us $476 per week. After we canceled, it continued to charge us $476 per week. They don't provide a confirming email of cancellation and when I tried to log in to get cancellation history, they deactivated my account so I could not access. The chat function completely misses the queries and there is no live customer service. They respond to emails only and it takes 24 hours to respond. This is by far the worst company I have ever dealt with.

Well fortunately I, as an employer, have not be lured into spending money on plus as with zero applicant and the matches they say they have are inaccurate, why would I pay for futher frustration.

The sad thing is many universities use them and one cannot advertise a job for students without first going through Handshake. How could so many Universities be so mislead?

horrible they charged me doubled the amount of money for absolutely no service. They are deceptive and irresponsible. Even reckless with your information. Be careful doing any business with them.

Sharing my experience so others can make informed decisions.
Working here meant navigating disorganization, shifting expectations, and leadership that consistently avoided taking responsibility. In my experience, there was no real training, no clear guidance, and no structure — yet plenty of blame when the inevitable gaps showed up. Communication was last-minute, inconsistent, or simply ignored, creating an environment where success felt intentionally out of reach.
What stood out most was the disconnect between the image leadership tries to project and the reality employees face. A degree from Harvard — or anywhere — doesn’t automatically make someone competent, ethical, or capable of leading people. I’m equally educated, and in my view the elitism on display here only highlighted the lack of professionalism and accountability, not excellence.
These are my personal experiences and impressions, and others can form their own. But if you’re considering working with this company, be prepared: the culture I encountered was chaotic, unsupported, and far from what was promised.

I would select negative stars if I could.

They upgraded our account to Plus without our permission or knowledge, then proceeded to charge us for three weeks in a row AFTER we closed the job. When we reached out to customer service, they proceeded to describe the most ridiculous, illogical cancellation procedure I have ever run across in a business.

To stop all charges, you need to
1. Downgrade the upgraded job on your Subscriptions page
2. Then downgrade the associated slot
Your Plus subscription will only be fully canceled once all upgraded jobs and slots have been downgraded.

Conveniently, none of this information is readily available ANYWHERE on the platform.
But more importantly, the fact that WE NEVER UPGRADED OUR ACCOUNT makes it rather impossible for us to have known that anything needed to be downgraded!
The company has refused to provide us a refund and has been quite unconcerned with the OBVIOUS SCAM they're running.

I had a very negative experience using Handshake hiring platform. It is very DECEPTIVE! We were charged multiple times a month for 9 moths for a job that was only listed for a few weeks. In addition they randomly started doubling the amount they charged us claiming we had accidentally upgraded a second job posting. (They automatically upgrade your job postings even when you are paying for their plus subscription!). It was not made clear that we were paying for this service when there were many opportunities to make that clear. The way they charge you is inconsistent and suspicious.

In addition the platform itself is very confusing to navigate and nothing is intuitive. For example you can’t see if have already messaged a candidate.