Apricot Clothing U.K. Avaliações 

19.539
O TrustScore é 4.5 de um total de 5

4,4

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I bought trousers recently, they are my absolute favourite item of clothing. Such lovely quality. Not my first item from Apricot, but definitely my fave. I've never had a bad purchase from them, but... Ver mais

Avaliado com 1 de um total de 5 estrelas

You have taken money from my account. Despite your website advising at the time that order never went through due to technical issues. I have no order confirmation but 113 euro has been taken from my... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Die Kleider sind traumhaft schön, qualitativ sehr hochwertig und angenehm luftig für den Sommer. Der Versand wäre schnell gewesen, würde hier in Deutschland nicht Hermes übernehmen, die eine völlige... Ver mais

Avaliado com 5 de um total de 5 estrelas

I love Apricot clothing. I especially love the matching sets, so treated myself to a skirt with a matching top set and a culottes/ shirt matching set. Got a notification to say my order had been des... Ver mais

Detalhes da empresa

  1. Loja de moda feminina

Escrito pela empresa

We are passionate about prints and are constantly seeking new, innovative prints that are easy to wear. Our inspirations come from all over the world. Each season we aim to satisfy our customers by offering new and exciting garments. You can shop our latest trends and largest selection online at www.apricotonline.co.uk.


Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

20 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

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Como esta empresa usa o Trustpilot

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4,4

Todas as avaliações

(19.539)

3.026 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 1 de um total de 5 estrelas

Won’t reset password link

19 de junho de 2026
logotipo da Apricot Clothing U.K.

Resposta da Apricot Clothing U.K.

Hi Anne,

Thank you for getting in touch.

We have now sent you a new password reset link. Please check your inbox, including your spam, junk, and promotional folders, as it may have been filtered there.

If you are still experiencing any issues, please don’t hesitate to contact us at cs@apricotonline.co.uk, and we’ll be happy to help further.

Kind regards,
Joss

Avaliado com 1 de um total de 5 estrelas

Disgraceful customer service !

Ordered a dress for my wife's birthday.
Got an email in the morning telling me it was dispatched.
The next thing, in the afternoon I get a notification that I've got a refund for the dress.
No information as to why.
Not only that but they didn't even refund the postage !!
I had to complain to get it back.
No apology, just told me it was out of stock.
Totally disgraceful customer service !

20 de junho de 2026
logotipo da Apricot Clothing U.K.

Resposta da Apricot Clothing U.K.

Hi Andrew,

Thank you for your message.

We're sorry for any confusion caused by the automated email and that your order was refunded. Looking into this, I can see that a member of the team sent you an email advising that this was due to it being out of stock, apologised, and confirmed that the shipping cost had been refunded manually separately.
 
Once again, please accept our sincere apologies for any disappointment and inconvenience caused on this occasion.

Kind regards,
Rachel

Avaliado com 1 de um total de 5 estrelas

No response on partial refund from…

No response on partial refund from company. They said “they will get back to me very soon” but need to keep chasing. Ridiculous. This was no fault of mine

7 de junho de 2026
logotipo da Apricot Clothing U.K.

Resposta da Apricot Clothing U.K.

Hi Eesha,

Thank you for taking the time to leave your review.

We’re very sorry to hear about your experience and the frustration caused.

We have now responded to your query directly via email and we sincerely apologise for the delay in getting back to you.

We appreciate your patience and hope this helps clarify the situation.

Kind regards,
Joss

Avaliado com 2 de um total de 5 estrelas

Not totally convinced !!

The shape of the top of the skirt could’ve been a tad more flattering .. colour and texture wasn’t quite the same as picture and once again too long and requiring it to be shortened . I haven’t returned it because I’m hoping with a chunky short jumper and boots will make keeping it a good decision !!! Not happy that yet again I have to add to the cost by having it shortened.

20 de junho de 2026
logotipo da Apricot Clothing U.K.

Resposta da Apricot Clothing U.K.

Hi there,

Thank you for taking the time to leave your review.

We’re sorry to hear that the fit, colour, and length of the skirt weren’t quite as expected and that this has caused disappointment.

We appreciate all customer feedback and will make sure your comments are shared with the relevant team for review.

We hope that styling the item with a jumper and boots helps, but we’re sorry it hasn’t been the perfect fit for you on this occasion.

Kind regards,
Joss

Avaliado com 1 de um total de 5 estrelas

Size problem in all

Size problem in all

20 de junho de 2026
logotipo da Apricot Clothing U.K.

Resposta da Apricot Clothing U.K.

Hi Najratun,

Thank you for taking the time to leave your review.

We’re very sorry to hear about your experience and any inconvenience caused.

We have now sent you an email directly regarding your query so we can look into this further for you.

We really appreciate your feedback and apologise again for any frustration caused.

Kind regards,
Joss

Avaliado com 2 de um total de 5 estrelas

Poor quality items delivered then…

Poor quality items delivered then issues with website to be able to generate a return code to return

13 de junho de 2026
logotipo da Apricot Clothing U.K.

Resposta da Apricot Clothing U.K.

Hi Kristen,

Thank you for taking the time to leave your review.

We’re sorry to hear about your experience.

We have now responded to your query directly via email and can confirm the issue has been resolved.

We appreciate your feedback and apologise again for any inconvenience caused.

Kind regards,
Joss

Avaliado com 1 de um total de 5 estrelas

Really disappointed that you cancelled…

Really disappointed that you cancelled my order after I had confirmation that you'd despatched it.

19 de junho de 2026
logotipo da Apricot Clothing U.K.

Resposta da Apricot Clothing U.K.

Hello,

Thank you for your message.

We’re sorry to hear that your order was refunded and for any confusion caused by the automated email. Looking into this, I can see that a a member of the team sent you an email to inform you that this was due to it being out of stock when we went to pick it.
 
Please accept our apologies for any disappointment caused on this occasion.

Kind regards,
Rachel

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