My experience was not great at all! The product was so very different and disappointing when I received it! I have contacted you twice for information as how to return it for a refund but have receiv... Ver mais
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Veja o que dizem as avaliações
The items purchased I thought varied in quality. The necklace with small balls was very disappointing, can hardly see. It would be nicer if chain was thicker. Loved the bracelet and earrings. Arrive... Ver mais
We were more than happy with purchases but had a minor problem with one item. Sarah immediately replaced it for us so problem solved in no time. Great Customer Service Sarah and Arabella Cleo.
I was looking for that exact necklace and looking at numerous websites arabellacleo looked the best quality and had the best reviews so I decided to buy it. I haven’t worn it as yet but the quality l... Ver mais
Detalhes da empresa
Escrito pela empresa
Arabella Cleo is a jewellery designer based in Melbourne, Australia. Founded in 2018, we pride ourselves on being a small, independent business that is women owned and operated. We utilise high quality materials including freshwater pearls, genuine crystals and gemstones as well as 18 karat gold and 925 sterling silver. We aim to provide exceptional customer service and enjoy connecting with our wonderful customers and community. Arabella Cleo offers rings, bracelets, necklaces and earrings with a focus on timeless yet modern designs. Our goal is to provide fashionable, high quality jewellery at an attainable price point.
Informações de contato
GPO, 3000, Melbourne, Austrália
- info@arabellacleo.com
- arabellacleo.com
4,6
Excelente
141 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
My granddaughter loved the gift I gave…
My granddaughter loved the gift I gave to her
8 de junho de 2026
Love the product
1 de junho de 2026
Resposta da Arabella Cleo
Thank you so much for your kind review. We are so happy you like your purchase. Thank you for supporting our small business 🤍
My experience was not great at all
My experience was not great at all! The product was so very different and disappointing when I received it! I have contacted you twice for information as how to return it for a refund but have received no reply !
4 de junho de 2026
Resposta da Arabella Cleo
Hi Janet. As discussed via email, you have been issued a full refund. Thank you
Nice Quality Jewellery
Great efficient service and really nice pieces of jewellery at a competitive price. Very happy with my purchases.
15 de maio de 2026
Looks good
I saw these beautiful silver earrings online and decided to order them. It did take a week for them to come from Melbourne to Sydney but the wait was worth it! They are very good quality and look fantastic.
13 de abril de 2026
Resposta da Arabella Cleo
Thank you so much for taking the time to leave a review and your kind words 🤍we really appreciate your support of our small business. Love AC xx
Good quality product, exellent custopmer service
Good quality product , excellent customer service
5 de março de 2026
very helpful customer service!
19 de fevereiro de 2026
The person i gave it to loved it shes…
The person i gave it to loved it shes happy and so am i thank you
19 de fevereiro de 2026
Great Customer Service
We were more than happy with purchases but had a minor problem with one item.
Sarah immediately replaced it for us so problem solved in no time.
Great Customer Service Sarah and Arabella Cleo.
17 de fevereiro de 2026
Gorgeous ring
I really love the ring. It is exactly as pictured. Great service and very fast delivery. Would highly recommend
28 de janeiro de 2026
I was looking for that exact necklace…
I was looking for that exact necklace and looking at numerous websites arabellacleo looked the best quality and had the best reviews so I decided to buy it. I haven’t worn it as yet but the quality looks good and it is exactly what I was after. The price was reasonable as well.
Thank you
21 de janeiro de 2026
A lovely necklace
A lovely necklace, sits nicely around my neck and looks very pretty. Good value.
22 de janeiro de 2026
Excellent Customer Service
Auspost lost my package. Arabella sent a replacement ASAP. Amazing customer service
9 de janeiro de 2026
Great company and beautifully made…
Great company and beautifully made jewellery, packaged lovely and great communication.
I bought the tear drop earrings for my granddaughter for Christmas and she loves them.
29 de dezembro de 2025
Very trustworthy business that goes…
Very trustworthy business that goes above and beyond.
Beautiful quality products with customer service that’s second to none.
Highly recommend and will be back
29 de dezembro de 2025
Easy to order and received order in a…
Easy to order and received order in a very timely way.
1 de janeiro de 2026
Stunning earrings and perfectly gift…
Stunning earrings and perfectly gift wrapped ready to give my mum on her 60th birthday. Thank you so much
1 de janeiro de 2026
Rip off
Earrings are tiny and would be expensive at half the price. Shipping was also slow
29 de dezembro de 2025
Resposta da Arabella Cleo
Hi Katherine. Thank you for talking the time to leave a review. We are very sorry to hear that you are disappointed in your purchase. We offer free, no reason returns so if you are unhappy you are more than welcome to email info@arabellacleo.com to request a refund.
Kind regards,
Arabella Cleo
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