My experience was not great at all! The product was so very different and disappointing when I received it! I have contacted you twice for information as how to return it for a refund but have receiv... Ver mais
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My experience was not great at all! The product was so very different and disappointing when I received it! I have contacted you twice for information as how to return it for a refund but have receiv... Ver mais
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The items purchased I thought varied in quality. The necklace with small balls was very disappointing, can hardly see. It would be nicer if chain was thicker. Loved the bracelet and earrings. Arrive... Ver mais
We were more than happy with purchases but had a minor problem with one item. Sarah immediately replaced it for us so problem solved in no time. Great Customer Service Sarah and Arabella Cleo.
I was looking for that exact necklace and looking at numerous websites arabellacleo looked the best quality and had the best reviews so I decided to buy it. I haven’t worn it as yet but the quality l... Ver mais
Arabella Cleo is a jewellery designer based in Melbourne, Australia. Founded in 2018, we pride ourselves on being a small, independent business that is women owned and operated. We utilise high quality materials including freshwater pearls, genuine crystals and gemstones as well as 18 karat gold and 925 sterling silver. We aim to provide exceptional customer service and enjoy connecting with our wonderful customers and community. Arabella Cleo offers rings, bracelets, necklaces and earrings with a focus on timeless yet modern designs. Our goal is to provide fashionable, high quality jewellery at an attainable price point.
GPO, 3000, Melbourne, Austrália
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Lovely hoops just a little too big. Will be a going out pair.
I ordered some silver drop earrings for my wedding, and absolutely LOVED them! Great quality and design, will defintiely be ordering more from Arabella Cleo in the future.
Loved the earrings. Delivery was quick and efficient. Your on line jewelry range is very good and I expect I will buy more in the future. Regards Anna
I really loved the jewelry I received — it’s beautiful and stylish, exactly as described. The quality is impressive. The only downside was that the postage took a bit longer than expected, but overall, I’m very happy with my purchase and would definitely buy again!
Very pleased with quick delivery and very pleased with the products purchased !
Genuine shop good communication delivery and purchase
Excellent to deal with, very prompt delivery. My daughter loved the earings they were the perfect gift.
The way they were presented in the lovely pouch made it the perfect gift.
The necklace is beautiful but it broke the first time I put it on.
The necklace exceeded exceeded my expectations! Was delivered on time, with updates & lovely packaging. Would def buy from this site again, very happy.
The only downside was that the crescent moon charm wasn’t identical both sides. I don’t think it showed the difference online.
Otherwise it’s beautiful and I’m very pleased with it 🌟
The jewelry is pretty (sparkling, shiny silver) and the order arrived quickly. Unfortunately, one earring wouldn’t close properly when the order arrived but they happily replaced the faulty product when I contacted customer service
Product delivered as advertised. Colourful and well made. Particularly appreciated the presentation pouch. Very happy with my purchase.
Although my necklace broke the next day after a wear the team was really helpful in replacing it immediately and I got a new necklace which I am wearing and it’s perfect. Thanks team
Beautiful Necklaces and are great quality. I love them and bought a couple of gifts as well as one for myself. Stunning on and I wear it all the time.
Great value on gold stud earrings with free and prompt delivery.
Beautiful ring purchased for my niece’s 16th birthday. She absolutely loved it.
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