My experience was not great at all! The product was so very different and disappointing when I received it! I have contacted you twice for information as how to return it for a refund but have receiv... Ver mais
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Veja o que dizem as avaliações
The items purchased I thought varied in quality. The necklace with small balls was very disappointing, can hardly see. It would be nicer if chain was thicker. Loved the bracelet and earrings. Arrive... Ver mais
We were more than happy with purchases but had a minor problem with one item. Sarah immediately replaced it for us so problem solved in no time. Great Customer Service Sarah and Arabella Cleo.
I was looking for that exact necklace and looking at numerous websites arabellacleo looked the best quality and had the best reviews so I decided to buy it. I haven’t worn it as yet but the quality l... Ver mais
Detalhes da empresa
Escrito pela empresa
Arabella Cleo is a jewellery designer based in Melbourne, Australia. Founded in 2018, we pride ourselves on being a small, independent business that is women owned and operated. We utilise high quality materials including freshwater pearls, genuine crystals and gemstones as well as 18 karat gold and 925 sterling silver. We aim to provide exceptional customer service and enjoy connecting with our wonderful customers and community. Arabella Cleo offers rings, bracelets, necklaces and earrings with a focus on timeless yet modern designs. Our goal is to provide fashionable, high quality jewellery at an attainable price point.
Informações de contato
GPO, 3000, Melbourne, Austrália
- info@arabellacleo.com
- arabellacleo.com
4,6
Excelente
141 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great delivery timeline and quality…
Great delivery timeline and quality product. Thank you
31 de maio de 2025
The pendant is so small compare with…
The pendant is so small compare with the picture you've Shawn ,I'm very disappointed Sorry that's how I feel.
1 de junho de 2025
Took ages to arrive
Took ages to arrive, quality wasn't quite what I thought it would be (earrings are hollow, not solid)
1 de junho de 2025
Very happy with my purchase
Very happy with my purchase, communication was great , such a beautiful item
25 de maio de 2025
Beautiful Necklace :) worn it everyday…
Beautiful Necklace :) worn it everyday since recieving!
23 de maio de 2025
Really lovely jewellery
Really lovely jewellery. Wear them most days (I change my jewellery every day). Stays nice and shiny. Fit is perfect.
26 de maio de 2025
Beautiful ring as pictured and delivery…
Beautiful ring as pictured and delivery was soooo quick- I'm very impressed by this online store.
10 de maio de 2025
Absolutely love their jewellery
Absolutely love their jewellery — such beautiful pieces. The 3 for 2 offer is such a great deal too! Speedy delivery and the customer service team is the best I’ve dealt with in ages. Can’t fault them. 5 stars from me!
9 de maio de 2025
Avaliação não solicitada
Great quality
The quality of both my earrings was exactly what I was expecting—amazing! I love them so far. The included pouch is a lovely touch and makes it easy to store them safely. The only thing I’d mention is that shipping took a bit longer than expected—about a week with standard shipping.
26 de abril de 2025
Very happy with purchase+
Silver bow necklace
Lovely quality of jewellery, well and beautifully packaged, arrived quickly. Thank you!
16 de abril de 2025
No problems
No problems. Product arrived swiftly and was excellent.
Would buy from them again.
L
19 de abril de 2025
Easy to order
Easy to order. Quick delivery. I am extremely happy with my purchase. Very good quality.
9 de abril de 2025
The items purchased I thought varied in…
The items purchased I thought varied in quality. The necklace with small balls was very disappointing, can hardly see. It would be nicer if chain was thicker. Loved the bracelet and earrings.
Arrived safely and were delivered quickly.
I will continue looking at web side and consider purchasing.
11 de março de 2025
Lovely Necklaces
I purchased 3 necklaces, they arrived quickly and looked exactly as pictured. I’m really happy with the quality, they are well made and look amazing.
10 de fevereiro de 2025
Quick delivery and product was amazing
Quick delivery and product was amazing
11 de fevereiro de 2025
Second day the ring broke so the heart…
Second day the ring broke so the heart is detached from the rest of the earring very disappointed
9 de fevereiro de 2025
Resposta da Arabella Cleo
Hi Lesley. Thank you for taking the time to leave a review. We are so sorry to hear that your earring has broken and for the disappointment this has caused. Please email info@arabellacleo.com so that we can arrange for a full refund to be issued to you. Kind regards, Arabella Cleo 🤍
A beautiful set of earrings
A beautiful set of earrings I gave as a gift! Now I am keen to buy some for me!
30 de janeiro de 2025
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