My experience was not great at all! The product was so very different and disappointing when I received it! I have contacted you twice for information as how to return it for a refund but have receiv... Ver mais
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Veja o que dizem as avaliações
The items purchased I thought varied in quality. The necklace with small balls was very disappointing, can hardly see. It would be nicer if chain was thicker. Loved the bracelet and earrings. Arrive... Ver mais
We were more than happy with purchases but had a minor problem with one item. Sarah immediately replaced it for us so problem solved in no time. Great Customer Service Sarah and Arabella Cleo.
I was looking for that exact necklace and looking at numerous websites arabellacleo looked the best quality and had the best reviews so I decided to buy it. I haven’t worn it as yet but the quality l... Ver mais
Detalhes da empresa
Escrito pela empresa
Arabella Cleo is a jewellery designer based in Melbourne, Australia. Founded in 2018, we pride ourselves on being a small, independent business that is women owned and operated. We utilise high quality materials including freshwater pearls, genuine crystals and gemstones as well as 18 karat gold and 925 sterling silver. We aim to provide exceptional customer service and enjoy connecting with our wonderful customers and community. Arabella Cleo offers rings, bracelets, necklaces and earrings with a focus on timeless yet modern designs. Our goal is to provide fashionable, high quality jewellery at an attainable price point.
Informações de contato
GPO, 3000, Melbourne, Austrália
- info@arabellacleo.com
- arabellacleo.com
4,6
Excelente
141 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
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Beautiful earrings at a reasonable price
22 de maio de 2024
I wrote to you when I encountered a…
I wrote to you when I encountered a problem after receiving the item, but you didn't respond at all.
21 de maio de 2024
Absolutely beautiful
Absolutely beautiful earrings and beautifully presented thank you!
21 de maio de 2024
Double Blessing
I have bought from Arabella Cleo once before and very happy each time with the quality of the jewellery and the service.
30 de abril de 2024
Pleasantly surprised with the necklace
Pleasantly surprised with the necklace, it's lovely and looks just like the picture.
23 de abril de 2024
My first experience of buying from…
My first experience of buying from Arabella Cleo was good. I am a private buyer who made a purchase of 1 item only. But the service was excellent. A phone enquiry was handled courteously and competently, and the item arrived well packaged. Thank you.
23 de abril de 2024
Resposta da Arabella Cleo
Hi Layla. Thank you to much for taking the time to leave a review. Your support of our small business means the world! We are so happy you are pleased with your rings. Arabella Cleo 🤍
Earring hook very thin and spindly.
Not very good quality. Earring hook very spindly feels like it would easily break
24 de março de 2024
These pants are more like a child’s…
These pants are more like a child’s size , not adults size sorry … love the earrings though . I would like to return the leggings .
24 de março de 2024
Haven’t gotten them yet
22 de março de 2024
Resposta da Arabella Cleo
Hi Tyler. Thanks very much for your order and for taking the time to leave a review. As discussed with you via email, your order has now been delivered. Please reach out if you need anything further. Thank you, Arabella Cleo 🤍
Beautiful pieces!
2 de março de 2024
Resposta da Arabella Cleo
Hi Priya,
Thank you so much for taking the time to review our pieces and we are so happy that you are enjoying your new jewellery!
Your support of our small business means so much. Please reach out if you’re ever planning on making another purchase in the future.
Arabella Cleo 🤍🤍
Unfortunately I was disappointed with…
Unfortunately I was disappointed with my purchase, I wanted a choker necklace , so when I went into google search , Arabella Cleo popped up . They advertised 2 choker gold plated necklaces , I bought one , when I tried it on the shortest the necklace came to was to by collar bones , not a choker length 🙁
10 de março de 2024
drop earrings.
The earrings were shown as quite large but when i received them they were so small i could not get them on . I think they should be marked for babies .Vinnies will get them .I will not shop from there again .
4 de março de 2024
Resposta da Arabella Cleo
Hi Mary. Thank you for taking the time to leave a review. I am sorry to hear that you are disappointed with the earrings.
The measurements are listed on the product page and are shown on a model for an indication of the size. They earrings are a dainty style with a small, huggie hoop designed to fit closely to the earlobe.
I understand that this style is not what you were expecting and have issued you a full refund. Further details have been emailed to you. Kind regards, Arabella Cleo 🤍
cute bow necklace
I've just received my bow necklace and omg it's so so cute. I really love it!!
12 de março de 2024
Avaliação não solicitada
Lovely jewellery
Items I ordered were lovely and nice quality. However, rings are much smaller than appear in the photos and therefore I had to return them which was not a problem.
Good customer service.
16 de fevereiro de 2024
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