The product is outstanding and the individual people are great. This review is of the contracted maintenance process. We signed a support contract to get a checkup twice a year and were told the su... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
The installation was done very well by a fellow who was professional and friendly. He gave us instructions on the operation. This is a very great product!
A empresa respondeu
From the sales rep Nelson to the office staff and the installers Ezra and Thomas, everyone answered all of our questions, did not pressure us to make a quick decision and followed through if somethin... Ver mais
A empresa respondeu
On time. Excellent sales rep. Competent installer. Job was neat and clean when finished. Explanation of a complicated piece of equipment was thorough. All questions were answered. One small nega... Ver mais
A empresa respondeu
Detalhes da empresa
- Fornecedor de equipamentos para mobilidade
- Fornecedor de Equipamentos para Deficientes
- Serviço de Elevadores
Sobre Arrow Lift
Escrito pela empresa
Arrow Lift is proud to be a premier supplier of home elevators, stair lifts and other accessibility lifts. Since our founding in 1985, our second-generation family-owned and operated company has been helping people stay in the homes they love. Our team of professionals offer a wide range of products including glass, pitless, shaftless and traditional home elevators. We also offer stair lifts, wheelchair lifts, and dumbwaiters.
Stair Lifts
Home Elevators
Commercial Accessibility
Service
Other Solutions
Our mission is to provide excellent service with a customer-focused experience that builds trust and respect. We understand that each client and project is unique, and work with you to find a solution to meet your needs. Our team is professionally trained, and service is our top priority. We are Better Business Bureau accredited with an A+ rating.
Call Now
Get a Quote
Informações de contato
Estados Unidos
- 1-888-815-4387
- info@arrowlift.com
- arrowlift.com
4,7
Excelente
481 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 88% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
easy life
The young man who installed my Arrow lift was knowledgeable. He showed me ow to operate my arrow lift and told me if we have any problems to call.
28 de maio de 2025
Resposta da Arrow Lift
Thank you, Stephen!
We're so glad to hear that your installer made sure you felt comfortable using your new lift and knew what to do if any questions came up later.
We’ll be here if you ever need anything.
Best,
The Arrow Lift Team
It was quickly installed after the…
It was quickly installed after the decision was made! A great burden has been lifted from us.
28 de maio de 2025
Resposta da Arrow Lift
Thanks, Bill! We’re really glad to know the lift is already making a difference for you. It’s great to hear the process moved quickly once the decision was made—and even better to know it’s brought some relief. That’s exactly what we hope for.
Warmly,
The Arrow Lift Team
Location: Fresno CA
My salesman was awesome but when the installers showed up they didn't bring all the parts to install. They did install one unit and said it was ready to go but when I tried to use the chair today go up the stairs it stopped and kept beeping. They are supposed to be coming out to finish and fix it tomorrow.
22 de maio de 2025
Resposta da Arrow Lift
Dear Mark,
Thank you for your feedback. We’re really glad to hear that your experience with our salesperson was a positive one. We're sorry to hear there were issues during installation and that the first lift wasn’t working as expected when you tried to use it. That’s definitely not the smooth process we aim to provide.
We understand how frustrating that must have been, and we appreciate your patience as we worked to make it right. We believe that the issues you described were resolved when our Technician came out last week.
That being said, please don’t hesitate to reach out if you have any questions going forward—we want to be sure everything is working exactly as it should.
Best regards,
The Arrow Lift Team
They installed our stair lifts very…
They installed our stair lifts very quickly & professionally. Their staff is efficient & made sure that we knew how everything worked before they left.
28 de maio de 2025
Resposta da Arrow Lift
Thank you, Julie!
We’re so glad to hear the installation went smoothly and that our team took the time to walk you through how everything works. Making sure you feel confident and comfortable using the lift is always a top priority for us.
We appreciate you taking the time to share your experience!
Warmly,
The Arrow Lift Team
Callout to Tyler Oldham and his excellent service.
Wanted to take minute to call out the excellent service and follow up by Tyler Oldham from Arrowlift. From the moment we connected to discuss the possibility of getting a stairlift, that would be funded by Medi-cal, he worked diligently and explored every angle possible to try to make this happen for us. Even when we ran into roadblocks he continued to make himself available to discuss options. While in the end we weren’t able to make it happen, due to Medi-Cal’s budget limitations, his empathy, compassion and determination to help us was so appreciated. He is an exceptional young man.
1 de maio de 2025
Avaliação não solicitada
Resposta da Arrow Lift
Thank you, Kelly, for taking the time to share such kind words about your experience with Tyler.
We’re really glad to hear that his persistence, compassion, and care made a difference, even though things didn’t work out as hoped in the end. Navigating funding challenges like Medi-Cal’s limitations can be frustrating, but it means a lot to know that Tyler’s support was helpful throughout the process.
We’ll be sure to pass along your message—he’ll appreciate it more than you know.
Best,
The Arrow Lift Team
Great and safe work
21 de maio de 2025
Resposta da Arrow Lift
Thanks, Christopher!
We really appreciate you taking a moment to leave this note. It's great to hear that everything felt safe and well done—that’s always our goal. Let us know if we can help with anything down the road.
Warmly,
The Arrow Lift Team
Resposta da Arrow Lift
Thanks, Alan! We’re glad to hear you’re happy with the product and that the installation went well. We'll be sure to pass along your kind words to the installer—it means a lot.
Let us know if there’s ever anything you need!
Best,
The Arrow Lift Team
Top notch company
Rep came to house, was very polite and knowledgeable. Explained product and how the install would go.
23 de abril de 2025
Resposta da Arrow Lift
Thank you, Sandy!
We're so glad to hear that your visit with our rep went smoothly and that the process was clearly explained. It really means a lot to know you felt well taken care of from the start.
If any questions come up down the road, we're always here to help.
Warmly,
The Arrow Lift Team
They are very knowledgeable and just…
They are very knowledgeable and just plain great all the way around.
21 de maio de 2025
Resposta da Arrow Lift
Thank you, Monica!
That’s such a kind thing to say—we’re really glad you felt well taken care of throughout the process. It means a lot to hear that our team’s knowledge and approach made a positive impression.
Best,
The Arrow Lift Team
The sales person was very helpful and…
The sales person was very helpful and took a lot of time explaining the lift and options. Installers were courteous and friendly. They did excellent work and cleaned up several times during the install. The installers explained the functions, helped with a test run and offered use suggestions.
13 de maio de 2025
Resposta da Arrow Lift
Thank you, Tom! We’re really glad to hear that your experience was a positive one from start to finish. It’s great to know our team took the time to walk you through the options and make sure everything was clear and comfortable before wrapping up. We’ll be sure to pass along your kind words to the crew—they’ll appreciate it.
Warmly,
The Arrow Lift Team
Life changer
Having this chair lift change my life and how I enjoy living in my own house!! I don't know how I ever got along without it nor do I understand why I postponed it long as long as I did
21 de maio de 2025
Resposta da Arrow Lift
Thank you, Kim!
Hearing how the chair lift has impacted your life and brought new ease to living in your home means a lot to us. We're so glad it’s made such a difference—and you're definitely not alone in wishing it had happened sooner!
Please feel free to reach out if you need any support in the future!
Best,
The Arrow Lift Team
A mild hiccup but overall service was…
A mild hiccup but overall service was excellent!
21 de maio de 2025
Resposta da Arrow Lift
Thank you, Alejandro!
We're glad to hear the overall experience was a positive one. We appreciate your patience with the hiccup along the way, and it's great to know our team was still able to deliver excellent service.
If there's ever anything more we can do, just let us know!
Warmly,
The Arrow Lift Team
NIce installation process
One possible future update would be to add master on/off the armrest instead of on base of lift
14 de maio de 2025
Resposta da Arrow Lift
Hi David,
Thank you for sharing your feedback! We're glad to hear the installation process went smoothly and appreciate your idea for a future improvement.
If anything else comes up as you continue using the lift, don’t hesitate to reach out—we’re always here to help.
Best,
The Arrow Lift Team
Great installation and explanation of the product
The installation process was quick and clean, and the technicians explained the product. So far everything is great!
14 de maio de 2025
Resposta da Arrow Lift
Thank you, Nozar!
We're glad to hear the installation went smoothly and that our technicians took the time to walk you through everything. It's great to know things are off to a good start — we're here if anything comes up!
Warmly,
The Arrow Lift Team
Both sales and service staff have been…
Both sales and service staff have been very helpful to me.
14 de maio de 2025
Resposta da Arrow Lift
Thanks, Barbara!
We're really glad to hear that both our sales and service teams were able to be helpful throughout the process. If you ever have more questions down the road, don't hesitate to reach out — we're always happy to assist.
Best,
The Arrow Lift Team
Resposta da Arrow Lift
Thank you, Alex!
We’re so glad to hear the process felt smooth and accommodating from your end. Flexibility and clear communication are things we really try to prioritize, so it’s great to know that came through.
We appreciate you sharing your experience with us!
Warmly,
The Arrow Lift Team
Very polite and professional
Very polite and professional. Did a great job installing the chair lift,answered all of our questions, and we have already recommended your company to someone else
14 de maio de 2025
Resposta da Arrow Lift
Thank you, Ken and Tammy!
We’re so glad to hear that the installation went smoothly and that our team was able to answer all your questions along the way. It really means a lot to us that you’ve already recommended Arrow Lift to someone else — that kind of word-of-mouth is the highest compliment we can receive.
We appreciate you taking the time to share your experience!
Best,
The Arrow Lift Team
On our first visit to the facility we…
On our first visit to the facility we learned lot about the lift and got to ride the one in the store. We were totally impressed and excited about scheduling our install. The day arrived and our tech arrived on time and everything went great. We have had it about 10 days and it is a great addition for us.
7 de maio de 2025
Resposta da Arrow Lift
Thank you, Claudia!
We’re so glad you were able to visit the showroom and try the lift out in person — it really helps to get a feel for how it works. It’s great to hear that installation day went smoothly and that the lift has already been such a helpful addition to your home.
We're grateful you chose to work with us!
Warmly,
The Arrow Lift Team
Efficient installation
7 de maio de 2025
Resposta da Arrow Lift
Thanks, Kent! We’re glad to hear the installation process met your expectations. If any questions come up as you get more use out of the lift, don’t hesitate to reach out — we're happy to help.
Best,
The Arrow Lift Team
After the decision to purchase a unit
After the decision to purchase a unit, the time to installation was very quick. Installation was very professional
Just a good experience all around
7 de maio de 2025
Resposta da Arrow Lift
Thank you, Don!
We're so glad to hear everything moved quickly after your decision and that the installation felt professional. Knowing the whole experience went smoothly from your perspective really means a lot to us.
We're here if you ever need anything down the road.
Warmly,
The Arrow Lift Team
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.