I placed my order mid July with an expected delivery date at the end of August. Around the time my item was due to be dispatched I tried to contact the seller to see if there was an updated delivery d... Ver mais
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Veja o que dizem as avaliações
This order took extremely long to come. I ordered on July 13th, and was told it was meant to come between 17th August to 23rd August. When those days come, I had not heard any update on that day or th... Ver mais
I ordered here last year Sept. 2025 but never came. I tried to reach out many times through email but no response, no action from the site who's letting this seller do they're scamming. And now you da... Ver mais
I ordered a custom hoodie almost two months ago and have not received any sort of updates whatsoever. I have sent multiple emails and direct messages on Instagram and have not gotten any responses. I... Ver mais
Detalhes da empresa
Escrito pela empresa
At ArtByZakia, we specialise in creating personalised jewellery, clothing, and gifts designed to help you proudly represent your unique culture. We offer a diverse selection of custom pieces, crafted with love and care, to celebrate your identity and heritage. Our products are personalised in a variety of South Asian languages, ensuring that each item is meaningful, culturally accurate, and tailored to you. Our best-selling languages for personalisation include Punjabi, Tamil, Urdu, Arabic, Bangla, Malayalam, Telugu, Gujarati, Hindi, and many more. We take great pride in ensuring that every translation is precise and culturally appropriate, so you can wear or gift something that truly represents who you are. We offer a wide range of personalised jewellery for men and women, from classic name necklaces to bespoke jewellery pieces. Our jewellery is crafted from durable stainless steel, with 18ct gold plating that is tarnish, rust-free, and waterproof, ensuring long-lasting quality that you can enjoy every day. In addition to our jewellery, we offer custom clothing, such as personalised hoodies, to complete your unique style. Our dedicated team of South Asian women ensures that each item is crafted with cultural sensitivity and accuracy, so you can trust that your personalised piece will always reflect your values. Explore our collection today and experience the perfect fusion of style, culture, and craftsmanship at ArtByZakia.
Informações de contato
Reino Unido
- hello@artbyzakia.com
- artbyzakia.com
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Literally OBSESSED with my necklace I…
Literally OBSESSED with my necklace I love it so much, thank you!!! 🫶🏼🫶🏼🫶🏼🫶🏼🫶🏼🫶🏼🫶🏼
Terrible (non existent) Customer Service
I placed my order mid July with an expected delivery date at the end of August. Around the time my item was due to be dispatched I tried to contact the seller to see if there was an updated delivery date. I emailed, messaged via Shop pay, sent a dm on instagram and even commented on a post and did not receive a single reply. I did eventually receive my order at the beginning of October. Over 6 weeks after the expected delivery date! The non existent communication would stop me from recommending buying anything from this business.
Scam
I ordered here last year Sept. 2025 but never came. I tried to reach out many times through email but no response, no action from the site who's letting this seller do they're scamming. And now you dare to pop up on my notification asking how's my order!?
i never received my necklace … I was…
i never received my necklace … I was supposed to receive it back in November 17 , 2025… I sent an email asking where my item was and I never got a response…. Which was very rude. I would like an explanation on where my order is and if I can just get a refund.
Waited over a year to recieve order
Waited over a year to recieve order, then got an email stating it has been dispatched however still not recieved anything despite it having been 10 days since email. Having paid a lot of money I'm highly disappointed and dissatisfied with the service, communication and response to my queries.
This order took extremely long to come
This order took extremely long to come. I ordered on July 13th, and was told it was meant to come between 17th August to 23rd August. When those days come, I had not heard any update on that day or the days previously except for one which came on the day I placed my order (July 13th). I try and reach out on their Instagram which they haven't even seen up to this day that I am writing it on so I end up disputing the transaction with my bank and get a temporary refund. Then, around mid September, I get an update on my order and eventually they gave it. The custom bangla necklace was nice but definitely not worth the wait. I had to also reach out to my bank and tell them myself about the delivery as I knew ArtbyZakia would not look at my messages let alone even answer despite posting on Instagram frequently.
Zero accountability – Do not trust this company
I placed my order back in April. It is now June 29, and I have absolutely nothing to show for it. The total lack of communication is appalling; I’ve received zero updates, and my inquiries via e-mail/Instagram are being completely ignored. This is hands-down the worst service I have ever experienced. Save your money and stay far away from this company — they are utterly unreliable and unprofessional.
Disappointed
I placed my order in April and was expected to receive my order by June 6 according to the details I received when ordering the item. It is now June 17 and I have not received my item. I also paid the customs amount which was not clarified upon purchase of the item, this is over and above what I initially paid, and I still haven’t received my order. I am very disappointed with the service as you get no response or updates on where your item is. I would not recommend this company to anyone.
very disappointing late service
We ordered 2 months ago the order was super late and there was no intimidation given to me. It was super inconvenient and when i emailed and asked to the website chat it about the same there was no response. The delivery has also not been done yet.
TERRIBLE
TERRIBLE. HAD TO GO THRU MY BANK AFTER ENDLESS EMAILS OF MISSING ORDERS AND ONE OF THE NECKLACE TARNISHED. DO NOT ORDER
Horrible communication radio silence…
Horrible communication radio silence and after 3 months still didn’t get what i ordered and had to get refund through my bank.
Product never arrived
I did not receive the product - i ordered a silver bracelet. I placed the order in December and it is now going to be May. This company has stolen my money. I tried emailing and communicating with the seller many times but got no response. This seller is a scam, never buy from there.
Total SCAM
Total SCAM. Ordered back in November and never received the product or replies regarding my order. ABSOLUTE SCAM DO NOT BUY. Terrible customer communications.
Came after 4 months when they said it…
Came after 4 months when they said it takes 3 months or under
Don't order from this person
Don't order from this person. She provides no updates and doesn't even ship your order. I ordered something as a graduation gift and it didn't come at all and it's been 7 months now. No matter how many times I reach out through email, instagram dm and tiktok she just doesn't respond. She's taking people's hard earned money and not giving the product.
Worst of the worst never received my…
Worst of the worst never received my order
I ordered in July 2025
I ordered in July 2025 and still haven’t gotten my package, whenever I try to reach out about it I get ignored or have to literally email using other people’s emails just to get a response.
Never received anything i ordered 8…
Never received anything i ordered 8 months ago and still nothing
No delivery No refund No communication
Never delivered items never refunded me or reply to any emails.Fraudulent service
engraved necklace
I have ordered engraved necklace on 5th of July 2025 and I still didn’t received my order.
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