I placed my order mid July with an expected delivery date at the end of August. Around the time my item was due to be dispatched I tried to contact the seller to see if there was an updated delivery d... Ver mais
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Veja o que dizem as avaliações
This order took extremely long to come. I ordered on July 13th, and was told it was meant to come between 17th August to 23rd August. When those days come, I had not heard any update on that day or th... Ver mais
I ordered here last year Sept. 2025 but never came. I tried to reach out many times through email but no response, no action from the site who's letting this seller do they're scamming. And now you da... Ver mais
I ordered a custom hoodie almost two months ago and have not received any sort of updates whatsoever. I have sent multiple emails and direct messages on Instagram and have not gotten any responses. I... Ver mais
Detalhes da empresa
Escrito pela empresa
At ArtByZakia, we specialise in creating personalised jewellery, clothing, and gifts designed to help you proudly represent your unique culture. We offer a diverse selection of custom pieces, crafted with love and care, to celebrate your identity and heritage. Our products are personalised in a variety of South Asian languages, ensuring that each item is meaningful, culturally accurate, and tailored to you. Our best-selling languages for personalisation include Punjabi, Tamil, Urdu, Arabic, Bangla, Malayalam, Telugu, Gujarati, Hindi, and many more. We take great pride in ensuring that every translation is precise and culturally appropriate, so you can wear or gift something that truly represents who you are. We offer a wide range of personalised jewellery for men and women, from classic name necklaces to bespoke jewellery pieces. Our jewellery is crafted from durable stainless steel, with 18ct gold plating that is tarnish, rust-free, and waterproof, ensuring long-lasting quality that you can enjoy every day. In addition to our jewellery, we offer custom clothing, such as personalised hoodies, to complete your unique style. Our dedicated team of South Asian women ensures that each item is crafted with cultural sensitivity and accuracy, so you can trust that your personalised piece will always reflect your values. Explore our collection today and experience the perfect fusion of style, culture, and craftsmanship at ArtByZakia.
Informações de contato
Reino Unido
- hello@artbyzakia.com
- artbyzakia.com
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I literally never received the purchase…
I literally never received the purchase and the instagram wouldn’t respond to me.
Service is horrible
Service is horrible ! When I ordered I saw they delivered within 10 working days. That’s why I ordered then I received the order after 2 months probably more . I ordered one item for my girlfriend cause I’m going for holiday I mentioned that to them when I back from holiday after that I got the package. This is rubbish. This page is not recommended. If you do so do it by your own risk.
Wrong order and took nearly 4 months to…
Wrong order and took nearly 4 months to come
Bad customer service as no reply from owner
Absolute thieves!!!!
This was supposed to be a customised order for my sister as a gift I placed the order 23/08/24 order never arrived after 10 days I emailed them and received an email to say that I need to wait 10 working days after this I still received nothing in the post. I emailed countless times NO REPLY! I private messaged
The seller on tik tok still NO REPLY! then I wrote in the comment sections to try and prompt a response the thieving degenerates deleted my comments but still didn’t reply to tell me where my order is! I then messaged
On instagram and received a response to give my order number I gave my order number and then again NO REPLY! I then was left with no choice and contacted my bank and got a refund siting the website being fraudulent! It’s disgusting that they are posting on social medial sites posing to be a seller that seems to give people the goods they pain for but in fact they are not! They WILL take your money and you will NEVER receive your product!
Order never even arrived
Order never even arrived. I waited for weeks and this was meant to be a gift.
No replies when I tried contacting.
Scammer doesn’t even deliver item at…
Scammer doesn’t even deliver item at all ordered over 3 months ago
Disgusting customer service
Disgusting customer service. My sister ordered almost 4 months ago and has little to no contact. I’ve messaged/emailed and commented under their posts just to get blocked which is so pathetic. They’re updating their social media pages but cannot reply, but have read all my messages. When they do respond, they tell my sister “it’ll be shipped this week”. Absolutely disgusting and unacceptable from a business. Do not buy from them. Will be contacting the bank and pursuing legal action.
scammer
if i could rate it zero i would and btw zakia if ur reading this ur making haram money and go repent tsk tsk tsk
Order not completed or sent out
I ordered a personalised hoodie at the stall this company held at the halal food festival on 20.08.2023. I was told an email receipt would be sent out and that the order will be sent out via free delivery within 5 days. I received no email receipt and since then I have contacted this company several times by email and Instagram. I have received a response a few times where I have been lied to saying my order will be sent or the matter will be resolved. I sent further emails and messages and did not receive a response. DO NOT TRUST this company. They will make you chase for what you have paid for. It isn’t about the money, it’s principle and this company has failed miserably and has shown how disgusting their ethics are.
Worst place to make a purchase
Worst place to make a purchase. Me and my sister placed an order with them at the halal food festival. Had a bit of a dispute and apparently they put my order on hold due to the dispute without informing me. Than a week later after multiple messages, I get told my order has been on hold. And since then I’ve not heard a thing. No order or refund. They’ve robbed me and my sister. I think I’m going to take legal action purely due to them doing it to so many other people. Businesses like this should be shut down.
Amazing quality and excellent products…
Amazing quality and excellent products will definitely order again!!
You may never receive the item! Be careful
Sent wrong order, took over 2 months for the order to arrive, to realise they sent someone else’s items to us! We ordered in November and now it is May, we are still waiting for the correct order to arrive ! They’re demanding extra payment for the delivery of the correct item!
Would be extremely careful before ordering , don’t think they’re even a company but a single handed person who is so dodgy!
Have had to threaten them with office of fair trading and am probably going to pursue a claim.
Avoid this person as she has set up a…
Avoid this person as she has set up a fake shop to scam money out of people.
Scammer
Scammer! Takes your money then you don't receive nothing. When you contact this scammer you don't get any response.
People please be careful. Don't part with your hard earned money with this scammer!!!
Bad experience
I never received the item I ordered on 7th January…neither did i get refund of my money…the customer service doesn’t respond at all…very bad experience…i feel like I got scammed
I did not receive my order at all
I did not receive my order at all, that should be enough to prove that this website is scamming people
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