Ashley Ann Avaliações 

659
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

So glad we chose Ashley Ann for our kitchen remodelling. Our designer Emma couldn't have been more helpful and patiently answered all our queries. It was possible to colour match the new units to the... Ver mais

Avaliado com 5 de um total de 5 estrelas

We used this kitchen supplier last year as part of a major house renovation, and they were fantastic from start to finish. Scott at the Glasgow store guided us through multiple design meetings, he... Ver mais

Avaliado com 5 de um total de 5 estrelas

From the first visit by Bethany to measure out and design our new kitchen , we felt in safe hands. Design choices were made together and now that we sit in our beautiful kitchen we feel it is as much... Ver mais

Avaliado com 5 de um total de 5 estrelas

Having had Ashley Ann install all the kitchens in our Cala home/estate 9 years ago, they’be subsequently done additional work over the years including a kitchen upgrade, fitted bedroom wardrobes & jus... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Designer de interiores
  2. também em
  3. Loja de Móveis
  4. Loja de Móveis para Quartos
  5. Loja de utensílios de cozinha
  6. Reforma de Banheiros

Escrito pela empresa

Ashley Ann is a family owned and run business which has been successfully operating for over 30 years. Based in Wick in the far north of Scotland, we’ve always focused on combining superb design and high quality manufacturing, with outstanding levels of customer service for our kitchen, bedroom and bathrooms offer. We have showrooms right across Scotland, with our expansion into England including the acquisition of the long-established English Interiors business in Leak, Staffordshire.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

659 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 40% das avaliações negativas

Normalmente responde dentro de 1 semana

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4,6

Todas as avaliações

(659)

50 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Really helpful staff at the Aberdeen Branch of Ashley Ann

Our Ashley Ann kitchen is over 11 years old and still looks and works well. However, one of the doors was not closing properly due to a perceived hinge failure. I spoke to Bethany and subsequently Lorna at the Aberdeen branch via the telephone. Despite the fact that the branch was closing for the Xmas hols and the fact of our kitchen being 11+ years old, they were both extremely helpful and proactive. I sent photos of the door and hinges. They quickly sourced 2 hinges. As I said the branch was closing for the holiday and I could not collect them in time. They went to the bother of sending me a photo of where they had concealed the hinges in a packet outside their premises. I was able to pick up the packet the next day, and my kitchen door was quickly reinstated. As the kitchen was 11+ years old they could have shown little or no interest, but that was not the case. Many thanks Ashley Ann for a still good looking and fully functioning kitchen, and to Bethany and Lorna at the Aberdeen branch for going above and beyond. In due course I know where I will purchase my next kitchen!

19 de dezembro de 2025
Avaliação não solicitada
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Resposta da Ashley Ann

Thank you so much for taking the time to share this fantastic review. We’re absolutely delighted to hear your kitchen is still looking and working beautifully after 11 years — and even more pleased that Bethany and Lorna were able to help so promptly.

Avaliado com 5 de um total de 5 estrelas

A kitchen we truly love

We are currently renovating our flat and creating an open plan kitchen, so choosing the right kitchen company was really important to us. We visited four different companies, but none of them felt quite right. They didn’t really listen to what we wanted, and the designs just weren’t us.

From the moment we met Maria at Ashley Ann, the experience was completely different. Maria really took the time to listen to our ideas and needs and provided us with several different design options, rather than just one, and patiently refining them with us until we got the perfect layout that also suited our budget. The final design was exactly what we had envisioned and truly felt tailored to us.

During the installation, if we needed anything or if there were any small hiccups, Maria was always there to help and sorted everything very quickly, which gave us real peace of mind.

As part of the renovation, 168 Interiors relocated our front door, which created much more space in the kitchen and allowed us to include a large larder, which I am absolutely in love with! The team at 168 Interiors were extremely professional and accommodating to our needs throughout the process. They were also very clean, polite and friendly, which made the whole experience even better.

Overall, we couldn’t be happier with the service and the end result. The design and professionalism were outstanding, and we would highly recommend Ashley Ann (especially Maria) as well as 168 Interiors to anyone considering a home renovation.

30 de dezembro de 2025
Avaliação não solicitada
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Resposta da Ashley Ann

Thank you so much for taking the time to share such a detailed and thoughtful review. We’re absolutely delighted that Maria took the time to truly listen and create a design that felt so personal to you, while staying true to your vision and budget. It’s also wonderful to hear how well supported you felt throughout installation and how much you love your new space — especially that larder!

Avaliado com 5 de um total de 5 estrelas

Beautiful design and excellent service

I have had my kitchen revamped with new sink, hot tap, hob and worktop …… superb service
Next I had a television wall with units built ….. again superb service from design to completion. I am delighted with the results and good not fault the procedure from start to finish. Well done Ella 👏🏼👏🏼👏🏼

17 de dezembro de 2025
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Resposta da Ashley Ann

Thank you so much for your wonderful review! We're thrilled to hear you’re delighted with both your kitchen updates and your new television wall. A huge well done to Ella for delivering superb service from start to finish — we’ll be sure to pass on your kind words!

Avaliado com 5 de um total de 5 estrelas

First Class Service

We chose Ashley Ann to design and install our new bathroom as they came up with some really good ideas that were aligned to exactly what we were looking for. The tradesmen who carried out the installation were excellent and their attention to detail was first class. They always made sure that they asked us where we wanted certain items located before carrying out the work. Excellent service from start to finish.

12 de dezembro de 2025
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Resposta da Ashley Ann

Thank you for your lovely review! We’re delighted the design ideas matched exactly what you were looking for and that our installation team delivered such a high standard of workmanship. Enjoy your beautiful new bathroom!

Avaliado com 5 de um total de 5 estrelas

Woodside Cottage

Gemma was both helpful and her advice was great. although the order was not complete on delivery, it was quickly put right.

9 de dezembro de 2025
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Resposta da Ashley Ann

Hi Phillip we're glad Gemma was so helpful and the error with your order was put right quickly. Thanks for taking the time to leave a great review.

Avaliado com 5 de um total de 5 estrelas

Fantastic service

It was lovely to work with Heidi from the North Berwick branch, the whole process was so easy from choosing items to design. Heidi was very experienced and passionate about her job. We were kept up to date about everything and any questions were answered/solved very quickly. Lance and his team were great to work with. Lance checked with us every step of the way so that our bathroom was exactly how we wanted it. We are very impressed with the quality of workmanship and the finished room is fantastic. Would definitely use this company again and recommend highly.

29 de novembro de 2025
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Resposta da Ashley Ann

Thank you so much for your wonderful review! We're delighted to hear that Heidi made the process so easy and enjoyable, and that Lance and his team brought your vision to life with such care and craftsmanship. Enjoy your fantastic new bathroom — and thank you for recommending us!

Avaliado com 1 de um total de 5 estrelas

Poor service and communication (but great installers)

Firstly, I want to say how happy I am with the workmanship from LGR Joinery, they were professional throughout, but my overall experience with Ashley Ann was very poor. Communication was inconsistent and at times unclear, misleading and often rude and standoffish. There was no final walkthrough once the work was completed. A fundamental design error caused delays and has left certain appliances/units not fitting correctly. This all resulted in avoidable stress, repeated rescheduling and a thoroughly poor experience. I would not use Ashley Ann again, nor would I recommend them to anyone.

25 de novembro de 2025
Avaliação não solicitada
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Resposta da Ashley Ann

Thank you for taking the time to share your feedback, and we are genuinely sorry to hear that your experience did not meet the standard we aim to deliver.

Firstly, we’d like to apologise for any interaction that may have come across as rude or unclear. This was never the intention — the aim throughout was to provide clarity around the installation of the additional units you requested, which were supplied on a supply-only basis due to the extra trade work you wished to carry out independently.

A final walk-through was completed following your main kitchen installation on 17th February, with a further visit on 19th May relating to the additional units.

We fully acknowledge the measurement error relating to the corner unit, and we recognise the inconvenience this caused. We are reviewing this internally to ensure the same issue cannot occur again.
While we are pleased to hear that you found the workmanship from LGR Joinery to be of a high standard, we are sorry that the overall process caused you stress. Your feedback is important, and we will use it to continue improving our communication and coordination.

Avaliado com 5 de um total de 5 estrelas

Really good product and great…

Really good product and great communication with our installer, which made the whole process really easy. Thanks to Ursula for being so helpful.

24 de novembro de 2025
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Resposta da Ashley Ann

Thank you for taking the time to leave a great review. We love to hear when the process goes smoothly. Enjoy

Avaliado com 4 de um total de 5 estrelas

Overall satisfied

Had a few issues that took a bit of time to resolve but overall we are satisfied. In the end Ashley Ann addressed our issues to the best of their ability. Their customer service was quick to respond to my previous review and all involved were cordial throughout the process. My advice to others - be patient as they get really busy and their contractors seem to be in high demand. Also, follow up on issues despite the timeline. They are true to their word and won’t forget about you.

7 de novembro de 2025
Avaliação não solicitada
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Resposta da Ashley Ann

Your patience and trust mean the world to us. We are delighted that the wait was worth it and that you are satisfied with the outcome. Please don't hesitate to get in touch if we can be of further assistance.

Avaliado com 5 de um total de 5 estrelas

Love, love, love my new kitchen

This is the second kitchen we have bought from Ashley Ann ( previously English interiors, LeekBrook) Nothing wrong with the first kitchen; we moved house and looked at other kitchen suppliers and they just didn’t measure up to the quality and choice.
Emma could not have been more helpful, I’m not easy to please and changed my mind over colour and accessories numerous times, but Emma was so patient and understanding and Shaun fitted it so expertly and efficiently. Now we have a beautiful kitchen exactly how we wanted it. I wouldn’t hesitate to recommend Ashley Ann 5*

4 de novembro de 2025
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Resposta da Ashley Ann

Hi, thank you for taking the time to leave such a great review. We're so pleased to hear that you're a returning customer there is no bigger compliment to our Leek showroom. Enjoy your new kitchen.

Avaliado com 5 de um total de 5 estrelas

New shower room

Outstanding from start to finish.
Heidi Denholm from the North Berwick branch was our designer. She understood our need for change due to my husband's mobility issues. She had the perfect design ready in a couple of days and arranged for us to come in and see it. We were blown away! She helped guide us with suggestions and listened to what we wanted and what would work well.
Lance was our fitter and he was tremendous, such a hard worker. He checked in with me as the project progressed to ensure I was happy and asked me where I'd like mirrors etc to go. He's a diamond.
Sadly, my husband passed away during the installation and everyone at Ashley Ann couldn't have been more supportive, compassionate and understanding.
5 star people delivering a 5 star service, going above and beyond expectations during a difficult time.
Can't recommend highly enough.
Thank you all. I love my new shower room.

24 de outubro de 2025
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Resposta da Ashley Ann

Jules, thank you so much for sharing such a heartfelt review. We are deeply sorry for your loss and truly touched by your kind words. It means a great deal to know that Heidi, Lance, and the North Berwick team were able to support you with care, understanding, and professionalism during such a difficult time. Your appreciation is felt by all of us, and we’re so glad you love your new shower room.

With our warmest wishes and sincere thanks,

Avaliado com 5 de um total de 5 estrelas

Ordering was easy

Ordering was easy , staff very helpful. Order was delivered on time and assembled with fuss or mess.

21 de outubro de 2025
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Resposta da Ashley Ann

Glad to hear that you are happy with our service. thank you for taking the time to leave a review.

Avaliado com 5 de um total de 5 estrelas

5 Star Company & Quality.

from the start journey has been smooth, kept updated, any questions answered timeously. nothing was an issue, as for the Quality it is fantastic. we picked the Nobilia range & have been blown away with the fixtures & fitting. thanks again to Team Ashley Ann. 1st Class!!!. Thank you

21 de outubro de 2025
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Resposta da Ashley Ann

Thank you so much for your fantastic review! We’re thrilled you love your new kitchen and that the whole process was smooth from start to finish. Enjoy your beautiful new space!

Avaliado com 5 de um total de 5 estrelas

Wonderful experience

Jill was wonderful from start to finish … I asked her to waow me in her design and she exceeded my expectation .
Ross then fitted our kitchen and his attention to detail was off the scale … could not recommend Ashley Ann highly enough

26 de setembro de 2025
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Resposta da Ashley Ann

Thank you for your amazing review! We're so pleased Jill’s design exceeded your expectations and Ross delivered such a flawless finish. Enjoy your beautiful new kitchen!

Avaliado com 5 de um total de 5 estrelas

I love it!

Ashley Ann Edinburgh designed my kitchen and I love it! Maria included everything I asked for and offered advice, so together we have produced a brilliant kitchen. I have always wanted an island and, guess what, I now have one!
My last kitchen was grey with stainless steel fittings, so this time, I opted for Sand units and it looks beautiful - clean and crisp.
Maria worked hard to make my kitchen perfect for me, ensuring that the floor tiles were in keeping and the work tops co-ordinated. Thank you.
Janet

16 de setembro de 2025
Avaliação não solicitada
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Resposta da Ashley Ann

Thank you for your fantastic review! We're delighted Maria helped bring your dream kitchen to life. Enjoy every moment in your stunning new space!

Avaliado com 5 de um total de 5 estrelas

Ashley Ann Stirling Scotland. Bathroom design and installation

Ashley Ann Stirling Scotland designed and oversaw the installation of my bathroom with the aim of making it future proof for my growing sight and mobility needs. It was not an easy job for them. The room is small and based in an old stone house. I am so pleased with the result. Carrie Ann Walsh designed a modern and appropriate shower enclosure I love, and Steve Snedden Joinery expertly overcame multiple insulation difficulties such as repositioning the toilet. I have one small niggle. Ashley Ann tends to concentrate on kitchens in their official documentation such as guarantees and company policies. Bathrooms appear to take a secondary role and take up little space in their showrooms, which is a pity.

29 de agosto de 2025
Avaliação não solicitada
logotipo da Ashley Ann

Resposta da Ashley Ann

Thank you for your wonderful review! We're thrilled Tammy and the Stirling team made your full refurbishment stress-free, and it's great to hear Paul Harris and his team went above and beyond. Enjoy your beautifully finished flat!

Avaliado com 5 de um total de 5 estrelas

Highly rercommended

Thank you to Ashley Ann at Stirling, especially Tammy, for a stress-free refurbishment of my entire flat, bathroom, kitchen, bedroom, and living room. Everything went smoothly and the finished flat and units look great. Highly recommended. And thanks also to the Paul Harris team of joiners, plumbers, electicians, and decorators who frequently went above and beyond to accommodate my requests.

15 de setembro de 2025
Avaliação não solicitada
logotipo da Ashley Ann

Resposta da Ashley Ann

Hi John

Thank you for your wonderful review! We're thrilled Tammy and the Stirling team made your full refurbishment stress-free, and it's great to hear Paul Harris and his team went above and beyond. Enjoy your beautifully finished flat!

Avaliado com 5 de um total de 5 estrelas

New Kitchen

We are delighted with the quality of our Kitchen.Bethany from Aberdeen store who we dealt with was very good , took time to go over things with us , offered ideas / solutions and was very responsive.
We are very happy with our kitchen and service from all at Ashley Ann including their fitters.

11 de maio de 2025
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Resposta da Ashley Ann

Hi Gary

Thank you for your lovely review! We're delighted Bethany and the team in Aberdeen provided such great support and ideas, and that you're so happy with your new kitchen.

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